Medical Supplies Bewertungen 

5.516
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Looked online found these just what my mom needed purchased , delivered on time , just had to buy bigger slippers , heels fitted in work a treat . Pressure sore nearly gone so excellent purchase . Wil... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered the remote control for my neighbour who will be 106 years old on 26th November and was having trouble working her old remote as she doesn't see so well. The package came on time and when I g... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The Medpage Player did not meet expectations. The volume is fixed at an excessively loud level with no way to reduce it, making it unusable for an older person and audible to neighbours. I was also in... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Easy to order and fast delivery. Aircast is a fantastic cryotherapy option and saves the hassle of having to keep replacing a bag containing ice cubes. Yes, it needs ice cubes but it is a much... Mehr ansehen

Unternehmensdetails

  1. Lieferant medizinischer Geräte

Vom Unternehmen geschrieben

Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

5516 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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So nutzt dieses Unternehmen Trustpilot

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4,5

Alle Bewertungen

(5.516)

1.378 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

I found the advertising confusing as I…

I found the advertising confusing as I thought I was going to get a mixed pack of colours but received 5 of the same colour. Delivery was fast

10. August 2026
Medical Supplies-Logo

Antwort von Medical Supplies

Dear Steve,

Thank you for taking the time to leave your review.

The image on the website listing showing different colours aims to clarify each size relevant colour, and we are really sorry for any confusion our product listing may have caused.

We are really pleased to hear that you found our delivery fast, and we look forward to being of service again soon.

Kind regards,

Victor
Medicalsupplies.co.uk

Bewertet mit 5 von 5 Sternen

Just what I need

Was looking for some temporary footwear as at the moment have heavily bandaged legs and feet. Found ideal shoe online with Medical Supplies which you could buy in a double pack.... Ideal Velcro straps long and adjustable. Good price and arrived within a few days

4. August 2026
Bewertet mit 5 von 5 Sternen

The product is perfect for anyone with…

The product is perfect for anyone with a stoma. Delivery was efficient and I was kept updated. My only disappointment is that I didn’t know I could have ticked the VAT excemption box and saved some money. I’ll know the next time.

10. August 2026
Bewertet mit 1 von 5 Sternen
Medical Supplies-Logo

Antwort von Medical Supplies

Dear Pamela,

Thank you for taking the time to leave your review.

We are delighted to hear that you are happy with both your product and the speed of delivery.

We noticed that your review was accompanied by a one-star rating. As your comments appear to reflect a positive experience, we would be very grateful if you would consider reviewing the rating you selected, should this have been given in error.

Most importantly, we are pleased that we got it right for you and we look forward to being of service again soon.

Kind regards,

Victor
Medicalsupplies.co.uk

Bewertet mit 5 von 5 Sternen

First time user!

Had never used a waterproof cover before but was told I would need one for showering after nail removal surgery. Easy to order and arrived promptly and had a trial run which went fine.

18. August 2026
Bewertet mit 5 von 5 Sternen

Total knee replacement

Total knee replacement
Knew I had to ice knee to help with the swelling
Went on line to see what was available
Aircast had great reviews
Bought aircast delivered on time
Believe I couldn’t have bought anything better to help relief pain and reduce the swelling

3. August 2026
Bewertet mit 1 von 5 Sternen

Returns policy is pathetic

First of all let me say i have no idea about the quality or otherwise of their products. My complaint is with their returns policy. I purchased what is described as support wear for someone with a stoma, basically a light weight support vest.
They classify this as an "intimate" piece of clothing and refuse any returns once the package has been opened. In other words if you try it on and it doesnt fit, tough luck!
Quite frankly i think it's appalling to treat someone with a stoma in this way. To suggest it's unhygienic for someone with a stoma to try on a vest is either ignorant or a deliberate attempt to prevent any of their products from being returned.
One last thing, if you do decide to purchase an item from this retailer make sure you go big when choosing the size. The item i bought wasnt just too small, it was way too small.

20. August 2026
Bewertung ohne vorherige Einladung
Medical Supplies-Logo

Antwort von Medical Supplies

Dear David,

Thank you for taking the time to leave your review.

We are sorry that our returns policy has caused you disappointment.

Certain garments we sell are subject to hygiene-related returns restrictions due to their intended use and the areas of the body against which they may be worn. This means that, unless faulty, they can only be returned unused and unopened, with all original seals, tags and labels intact.

We appreciate that this can make selecting the correct size more difficult. For this reason, products subject to restricted returns are clearly identified on our website before purchase, and customers are required to acknowledge the restriction before an order can be completed.

We are sorry that the garment you purchased was not the right size and that our returns policy has left you dissatisfied with your experience.

Should you require any advice regarding sizing before placing an order, please email our team at helpdesk@medicalsupplies.co.uk and we will be happy to assist.

Kind regards,

Victor
Medicalsupplies.co.uk

Bewertet mit 1 von 5 Sternen

Product arrived and was not as i…

Product arrived and was not as i anticipated it would be. Contacted Medical Supplies to arrange a return. There is no returns paperwork with the item so you have to contact them, you cannot return the item without a return authorisation ( very long number) that has to be on the envelope and a hand written note inside the envelope explaining why you have returned! Postage paid for by customer and this suggested you send tracked and signed for. Company accepts no responsibility for item until it arrives back to them and it can take up to 30 days to get your money back!
Following this experience I would not use this company again. Very demanding and difficult to return anything. They seem to over look the consumers statutory purchasing rights and cool off period!

19. August 2026
Bewertung ohne vorherige Einladung
Medical Supplies-Logo

Antwort von Medical Supplies

Dear Yvonne,

Thank you for taking the time to leave your review.

We are sorry that the product was not as you anticipated and that you are disappointed with our returns process.

As soon as you contacted us to advise that you wished to return the item, we issued a returns authorisation and provided the information required to send your order back to us.

Our returns procedure, including information regarding return postage, returns authorisation and the conditions applicable to returns, is clearly set out on our website and is available to customers before and after purchase.

The returns authorisation number and accompanying information are requested so that returned parcels can be correctly identified and matched to the relevant order when they reach our warehouse. This process does not remove or restrict a customer's statutory rights.

As detailed within our Terms and Conditions, where an item is being returned because it is unsuitable rather than faulty, customers are responsible for the cost and safe return of the goods. We recommend using a tracked service so that customers have evidence of delivery.

We are sorry that you have found our procedure more involved than expected. Your return has been authorised and we look forward to receiving it so that it can be processed promptly.

Kind regards,

Victor
MedicalSupplies.co.uk

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