Order process was easy. They always answered Whats App messages. One light was damaged by the courier but they are replacing it. Will recommend them to all my friends and family. Wish there was more b... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
First time using your service and I'm a happy client. My parcel delivered next day of purchase. Thank you I won't hesitate to come back. Big up
Macsell gave us a top class buying experience with the Sun brand 10.2KW hybrid solar charger we ordered on 23 September. It was delivered undamaged to Port Elizabeth on 3 October. The contents were... Mehr ansehen
Unternehmen hat geantwortet
Online shopping is streamlined and easy to navigate. Reasonable prices. Products ordered and received is the same, is real and of decent quality. Client communication is timely and informative.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
MacSell We've got it All, We supply a wide range of Load Shedding Solution, Inverters, Portable Plug and Play inverters, Batteries and so much More! MacSell has been in the e-commerce business for more than 12 years with more than 35 000 sales on BoBShop (formerly know as BidorBuy).
Kontaktinformationen
630 Craig Street, 0001, Pretoria, Südafrika
- 079 027 6835
- Sales@macsell.store
- macsell.store
4,6
Hervorragend
281 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great service and fast delivery
17. Oktober 2023
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Responce is very important first
Responce is very important first, and cooperate between me and sales person was good.
17. Oktober 2023
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
I was sent the wrong unit so I had to…
I was sent the wrong unit so I had to pay extra to send it back to the warehouse. I had to pay engineers extra because they came but the product was the incorrect. The whole excercise cost me alot.
2. Oktober 2023
Antwort von MacSell
Dear Noxipho
Upon reviewing your order, it appears there was a mix-up in the models you selected. You initially ordered two different inverter models, specifically a 3.5kVA and a 5.5kVA inverter. However, the correct models were delivered based on your order. The 3.5kVA inverter was sent as per your order.
We did inform you that you had the option to return the incorrect inverter and exchange it for the 5.5kVA inverter you wanted. However, please note that the shipping costs for this exchange would be your responsibility, as the error was on your side.
We understand that this may have caused additional expenses and inconvenience, and we sincerely apologize for any confusion. We strive to provide our customers with the best service.
If there is anything else we can do to assist you further or if you have any questions, please don't hesitate to reach out to our customer service team. Your satisfaction is important to us, and we aim to make your experience better in any way we can.
Thank you for your understanding and for giving us the opportunity to address this issue. We value your business and hope to serve you better in the future.
ALWAYS SUPER FAST SHIPPING and…
ALWAYS SUPER FAST SHIPPING and friendly, professional service. Easy online ordering. THIS is my go to store for my loadshedding necessities.
26. September 2023
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Was my first time buying from you and…
Was my first time buying from you and your service and prices are fantastic, excellent support aswell, definitely will be doing business with you again
5. Oktober 2023
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Battery broke after 3 months
There I updated the title. Battery broke after 3 months. The battery was delivered on the 1st of August and has been disfunctional for the last 15 day. All other batteries bought elsewhere running on same MAKE of inverter are going strong. The batteries bought elsewhere have also been drained below 50% and recharged and are perfectly healthy. Those good batteries are in fact connected to other 2 seperate inverters in the house, we have inverters 3 of the same make. 1 connected to a lead acid battery, and another connected to a 100amp gel battery that was bought elsewhere about 8 months ago, perfectly helathy. Only your 200amp battery has "broke". Nowhere in the box or on the battery does it say do not drain below 50%. The Mecer inverter dictates when the inverter switches off, I don't sit and watch the inverter while I work.
1. August 2023
Antwort von MacSell
Thank you for your review; we were surprised to see it posted due to a variety of factors. First, you purchased the battery in July, not two months ago as stated. Second, based on the information you've provided, you've damaged the battery by running it below 50%, draining it to 25%, and now claiming that the battery "broke" after 2 months. You've also added additional issue to your rating by mentioning that you've used multiple batteries in addition to the one you purchased on the same inverter. Mixing batteries from different manufacturers, sizes, and ages will cause substantial damage to your batteries.
I would use them again
Really quick and easy to order, great delivery times and no issues at all.
18. September 2023
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Fast response and kept me up to date
Fast response and kept me up to date. Excellent seller!
27. September 2023
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
2nd battery that i bought to extend my…
2nd battery that i bought to extend my backup system and excellent service and quality and fast delivery. Very pleased with seller!
27. September 2023
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Happiness is.
Ordered, arrived the next day. Description of product was 100% accurate. Overall great service.
27. September 2023
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
3.5kw Inverter and Tubular Batteries
It was really easy to place an order and get it delivered timely. I bought two batteries and one Inverter all are working fine. I am very happy with MacSell.
7. September 2023
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Awesome and Fast service!
10. September 2023
Antwort von MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Antwort von MacSell
Thank you so much for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Antwort von MacSell
Thank you so much for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Missing battery but good service corrected issue.
Initial delivery had one battery missing, but good communication from Macsell quickly sorted the issue and the missing battery was shipped quickly.
5 stars would have been given if I didnt have to follow up with the courier and merchant to correct their mistake and figure out who was at fault. Great service otherwise and no regrets with my purchase.
6. September 2023
Antwort von MacSell
Thank you so much for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us at the end. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Excellent customer service
6. September 2023
Antwort von MacSell
Thank you so much for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Inverter & gel batteries
Bought a 5.5kWh inverter & gel batteries. Within 3 days my order were delivered. Very good service.
23. August 2023
Antwort von MacSell
Thank you so much for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Good service and delivered quickly.
30. August 2023
Antwort von MacSell
Thank you so much for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
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