Blazer ordered 8 weeks ago. Event it was required for has been and gone. No response to emails or calls . Refund requested however still getting the silent treatment. Absolutely shocking customer serv... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Do not use, the company are fake, I ordered a drill top on the 20th of March, it still hasn't arrived! I have emailed numerous times with no response and telephoned with out any reply. They have ri... Mehr ansehen
Got slightly worried when I hadn’t heard anything about my orders, seemed to have two different order numbers and then checked the reviews to see how many people described joint services clothing as... Mehr ansehen
I bought a RAF Blazer last year and was extremely satifisfied with the item and the service I received. A year later our Association changed its crest and I contacted the company with regard to cove... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Vereinigtes Königreich
- Info@jointservicesclothing.com
- jointservicesclothing.com
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 28 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
I’ve been ordering my work uniform from here for the past year. Products are always high quality and are delivered in good time. Highly recommend!
Excellent service
So pleased with the jacket I ordered, my order was quite specific as not a standard size. I called joint services clothing to discuss my requirements. The gentleman I spoke to was really helpful, he advised he could fulfil my order. I had tried other companies but they were unable to assist. Happy to say the jacket was to my exact requirements and received promptly in the timescale quoted of 10 days. Would definitely recommend
Great product and great service
Recently ordered a blazer for my grandad. It was great quality and arrived when it was promised too. My grandad was over the moon with his gift! Many thanks
Its a con
Its a con. Rang them with questions left a few messages they never got back to me. Read the other reviews they are a con.
I ordered Regimental causal clothing…
I ordered Regimental causal clothing for a Battalion reunion on 8th February 2023 (six items) and too date 11 April 2023 I have not received my order.
No explanation on email, the phone is never answered and it appears no chance of getting my refund.
Reported this company to Trading Standards and am now taking legal action via the Small Claims Court.
DO NOT ORDER FROM THIS SCAM COMPANY!
Scam
Scam. Ordered over a month ago and have yet to receive any responses.
It's a con
Placed an order for a blazer on 10 August 2022. Have received nothing , been fobbed off by them saying delays by postal strike / sending it next day delivery etc. Can't get hold of them by phone or what's app.
Don't waste your money , you will not get any joy from this company . Website should be shut down . Not fit for purpose.
do not purchase anything from them
I ordered a RAMC blazer, patch, tie and veteran trousers from there site in September 2022. initially there was some confusion about sizing but received a email stating it will be posted some three months later. to date I have not received the items, I have sent 10+ emails, contacted them on Facebook messenger and rang the phone number listed multiple times with no answer. I have requested a refund and have yet to receive it. check out their FB page comments.
5 months failed to deliver
5 months failed to deliver, hardly answers phone, does not answer emails. Lies and more lies about situation. Send me a false delivery for "ips" with a scam website, google IPS delivery scam. Would not trust and would not deal with. Fortunately I was covered by method of purchase and got a refund but this place is lie after lie!
Good products but poor comms - keep trying via the phone!
I ordered a new RAF blazer with buttons on November 5th which did actually arrive before Remembrance Sunday as published on their website. Unfortunately I was out so missed delivery, this could have been avoided if I had received a delivery notification but it didn’t matter in the end as the blazer was too big.
I sent it back the following week (recorded) requesting to exchange for a smaller blazer but heard nothing for 6 weeks. No acknowledgment or responses to emails or Facebook messenger and couldn’t get through on the phone.
I was about to cut my losses and try to get my money back from the credit card provider but thought I’d try to call one last time. I managed to get through straight away around lunchtime and spoke to a really nice guy who was very apologetic and resolved my issue straight away.
Seems like they are severely understaffed and extremely busy especially around remembrance weekend. The lack of communication really needs sorting out, it’s not unreasonable for customers to expect to receive shipping/tracking alerts these days - even if using the “Royal Fail”.
If you have issues with your order I’d suggest persevering and just keep calling until you get through to someone.
Not a great online shopping experience but satisfied in the end.
SCAM . LIEING CON ARTIST
I wish I looked at this before placing a order!!! SCAMMING , LIEING,Thieving scum bags. Do not order PLEASE PLEASE you will not get anything !!! I ordered on the 15th of November its now 23 December. Over 120 times I tried to call and various emails . I spoke to a bloke twice and all I get is lies and false promises!!! Im a war vetrain and you ripped me of !!! Your disgusting and I wish I lived closer .
You have Ruined my Xmas.
Body warmer
ordered a body warmer with my late fathers regimental badge on at to chase order. Order was dispatched next day due to awaiting my size to arrive was also sent a free t-shirt with emblem on. Very impressed with the items
What a waste of time
What a waste of time. Ordered over a month ago and despite their claims about lead times nothing assures me this anywhere like accurate. Zero comms they are taking your money under false pretences.
Avoid!
Ordered rugby shirt and 6 weeks later still not arrived. Emailed them 4 times with no response still for weeks. Awful non-existent service, avoid.
1 Star given reluctantly
1 Star given reluctantly. AVOID This SCAM organisation at all costs. You will not receive what you pay for, will be lied to in any communication with them. Just read the reviews they speak for themselves and hang on to your cash.
Avoid
Ordered a hoody and was advised it would take 10 days to deliver. 1 month later I’d received nothing. I called and emailed with no response. Finally got a response to Facebook message and was told it was posted the previous Monday. 1 week later it hadn’t shown up so an obvious lie. I messaged again and after some time I got a message to say they would send it and include a free gift. I refused and asked for a full refund but heard nothing back from any other message. About 1 month later I received the hoody (no gift). It took over 3 months to get this hoody I ordered. Absolutely cowboy company. Avoid at all costs.
High Quality Clothing
Ordered a Blazer and shirt online 8th September and it arrived 5th November … however this was not Joint Services fault, Royal Mails service was appalling! From the packages inside the parcel received the items had been back forth through Royal Mail despite a 48HR delivery and the address being correct Royal Mail were the ones responsible for the late delivery
When the clothing did eventually arrive it’s high quality and a very happy customer
Stay well away from these Cowboys
Ordered bespoke Blazer, Trousers and Shirt on 20th September 2022.
Received an email immediately saying my order will be with me in 10 working days..... after 14 Working days, I call them. Theyassure me my order will be with me by the following Monday, latest... order didn't arrive! 2 weeks later, called again. Met with answer phone message to direct questions to their Facebook Page... I message them... they didn't even pick that up for a week. I email them twice. I continue to Message on FB, I call.... no answer. Tiday I call and get the same answer phone message, I leave a message for them to call back but could hear someone breathing at the other end. Anyway, no one has called back.
I've had to open up a dispute with my credit card provider to get my money back.
And I will provide photo's uf anyone wants to read the messages sent but never answered.
Poor Service, Poor Communication, Late and unmet orders on their Facebook Page Comments. Disgusting way to fleece service people.
Stay well away from this company!
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