Appreciate the fast response same day to close my account. Somehow to ordered a 3 month supply and also checked reorder subscription. I am not too impressed with the dissolving rate so slow! Also the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Resolved beautifully, thankyou Despite multiple requests to stop an order that I didn't actively set up, for Subscription - my initial request was to cancel was not implemented, despite your emails... Mehr ansehen
Unternehmen hat geantwortet
This has been a regrettable purchase time with your company. After I reached for a third time to stop a subscription I never signed up for, I continue to get product. Although I did get a refund, I ca... Mehr ansehen
Unternehmen hat geantwortet
Quick reply and actions were what made me rate you so highly. Because of that, if I decide to continue the hydrolab program after my initial order is exhausted, I will reorder from your company. I jus... Mehr ansehen
Unternehmen hat geantwortet
4,3
Hervorragend
156 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
the fast response in cancelling my…
the fast response in cancelling my order.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Hydrolabs
Tiffany, thank you for taking the time to share this! We've worked hard to make cancellations fast and hassle free, so we're really glad that came through for you. We appreciate your feedback, and thank you for giving HydroLabs a try!
These tabs are extremely hard like…
These tabs are extremely hard like pebbles and do not dissolve in water making them useless.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Hydrolabs
Crystal, we're sorry to hear about your experience, and we understand your concern. We'd really like to help, but there isn't quite enough information in your review for us to locate your account. Please reach out to hello@hydrolabs.shop with your order details, and our team will be happy to review everything and make it right for you. We've genuinely used feedback like yours to improve, from product quality to faster shipping and a stronger support team. Thank you for bringing this to our attention, Crystal.
HydroLabs
HydroLabs, owned by Panther Motion Group LLC and registered in Wyoming, has been one of the worst subscription companies I’ve dealt with. Canceling is unnecessarily difficult, emails get ignored or answered with canned responses, the phone number is essentially useless, and they continued billing me after I repeatedly tried to cancel.
I also paid for a shipment that never arrived. Getting them to take your money is effortless. Getting them to stop taking it is apparently a completely different skill set.
Based on my experience, I would stay far away from HydroLabs.
22. August 2026
Bewertung ohne vorherige Einladung
Do not order from this company
Do not order from this company. I can't get in touch with them to cancel the subscription I never signed up for. Product comes from a warehouse in Elkgrove Village Il.
Hydrolabs name isn't on the packaging, scam company. Beware! Danger Will Robinson!
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hydrolabs
Pamela, we're sorry to hear about your experience, and we understand your concern. We'd really like to help, but there isn't quite enough information in your review for us to locate your account. Please reach out to hello@hydrolabs.shop with your order details, and our team will be happy to review everything and make it right for you. We've genuinely used feedback like yours to improve, from product quality to faster shipping and a stronger support team. Thank you for bringing this to our attention, Pamela.
DO NOT PURCHASE..
DO NOT PURCHASE... I ordered and finally received hydro Labs molecular hydrogen tabs, I noticed when I dropped the tablet in the water I set my stop watch it took almost 9 minutes to dissolve I still drank it to see if it worked and I could not tell any effect from this I would suggest do not order you will be billed for another order before you receive your first one, this product does not live up to the company's statements. At this point I have emailed my third request to cancel and stop debiting my bank account, doesn't look like they are listening
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hydrolabs
We're sorry to hear about your experience, and we understand your concern.
We'd really like to help, but there isn't quite enough information in your review for us to locate your account. Please reach out to hello@hydrolabs.shop with your order details, and our team will be happy to review everything and make it right for you. We've genuinely used feedback like yours to improve, from product quality to faster shipping and a stronger support team.
Thank you for bringing this to our attention.
BEWARE! Do not order from them, Chinese company masquarading as an American company.
Do not order from them, complete scam and will rebill your card for a subscription never signed up for......rebilled before even receiving the original order, which still hasn't been received. I ordered over a month ago, which my card was billed for at the time, still no product over a month later. When I went to the "Fast Shipping" link it had expired, had to have it resent, when I went to shipping I just get "not found" and shipper "Unknown" and "Carrier has not updated the information". Last communication was June 22 from the shipper, it's now July 21st. So disappointed in Hydrolabs.
NOW.....after canceling them on my credit card, miraculously it was delivered on July 14th??? 2 days ago it was in transit, today is July 23rd. COMPLETE SCAM!! I'd give them a zero rating if that was an option.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Hydrolabs
Sam, we're sorry to hear about your experience, and we understand your concern.
We'd really like to help, but there isn't quite enough information in your review for us to locate your account. Please reach out to hello@hydrolabs.shop with your order details, and our team will be happy to review everything and make it right for you. We've genuinely used feedback like yours to improve, from product quality to faster shipping and a stronger support team.
Thank you for bringing this to our attention, Sam.
Scam company beware
Scam company beware
No information at checkout that you are signing up to a subscription. No option on their site to cancel and even when you email them they tell you to go to an option that doesn’t exist. Product isn’t as advertised either.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Hydrolabs
Greg, we're sorry to hear about your experience, and we understand your concern.
We'd really like to help, but there isn't quite enough information in your review for us to locate your account. Please reach out to hello@hydrolabs.info with your order details, and our team will be happy to review everything and make it right for you. We've genuinely used feedback like yours to improve, from product quality to faster shipping and a stronger support team.
Thank you for bringing this to our attention, Greg.
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