Hydrolabs Bewertungen 

155
•
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Resolved beautifully, thankyou Despite multiple requests to stop an order that I didn't actively set up, for Subscription - my initial request was to cancel was not implemented, despite your emails... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Appreciate the fast response same day to close my account. Somehow to ordered a 3 month supply and also checked reorder subscription. I am not too impressed with the dissolving rate so slow! Also the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Quick reply and actions were what made me rate you so highly. Because of that, if I decide to continue the hydrolab program after my initial order is exhausted, I will reorder from your company. I jus... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

This has been a regrettable purchase time with your company. After I reached for a third time to stop a subscription I never signed up for, I continue to get product. Although I did get a refund, I ca... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

155 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 95 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(155)

154 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Resolved beautifully

Resolved beautifully, thankyou
Despite multiple requests to stop an order that I didn't actively set up, for Subscription - my initial request was to cancel was not implemented, despite your emails saying so. So when it continued & I hit the roof (pensioner, cant afford) you actioned. A properly genuine apology & a refund. Thank you. Go well, Cx

3. November 2026
Bewertung ohne vorherige Einladung
Hydrolabs-Logo

Antwort von Hydrolabs

Thank you for your kind words. We are truly sorry your first request was not carried through, and we are glad we could put it right. Go well too!

Bewertet mit 4 von 5 Sternen

Appreciate the fast response same day…

Appreciate the fast response same day to close my account. Somehow to ordered a 3 month supply and also checked reorder subscription. I am not too impressed with the dissolving rate so slow! Also the foil package seals between the pills were compromised.

4. November 2026
Bewertung ohne vorherige Einladung
Hydrolabs-Logo

Antwort von Hydrolabs

Thank you for the 4 stars and your honest feedback. We are sorry about the slow dissolving and the broken seals, and we use feedback like this to improve our quality and packaging.

Please email us at hello@hydrolabs.shop with your order number and we will make this right for you.

Bewertet mit 5 von 5 Sternen

Everything has been great with your…

Everything has been great with your company and especially the service I received!

3. November 2026
Bewertung ohne vorherige Einladung
Hydrolabs-Logo

Antwort von Hydrolabs

Thank you so much for the 5 stars! We are thrilled everything has been great, and we will pass your kind words along to our team.

Bewertet mit 4 von 5 Sternen

Support was good and subscription…

Support was good and subscription cancelled immediately and

4. November 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrolabs

Thank you for the 4 stars! We are glad we could cancel your subscription right away. If there is anything we could do better, we would love to hear it at hello@hydrolabs.shop.

Bewertet mit 5 von 5 Sternen

Well they responded within just a few…

Well they responded within just a few hours of my request, answered my questions and processed my refund.

3. November 2026
Bewertung ohne vorherige Einladung
Hydrolabs-Logo

Antwort von Hydrolabs

Thank you for the 5 stars! We are glad we could answer your questions and process your refund within a few hours.

Bewertet mit 5 von 5 Sternen

Ordered molecular hydrogen and it…

Ordered molecular hydrogen and it helped with leg cramping! I ordered plenty and wanted to cancel subscription, which they did no questions asked.

3. November 2026
Bewertung ohne vorherige Einladung
Hydrolabs-Logo

Antwort von Hydrolabs

Thank you for the 5 stars! We are so glad you are enjoying your tablets, and happy we could cancel your subscription easily. You are always welcome back.

Bewertet mit 5 von 5 Sternen

Quick Response / Positive Experience

Quick reply and actions were what made me rate you so highly. Because of that, if I decide to continue the hydrolab program after my initial order is exhausted, I will reorder from your company. I just need more time to evaluate results. Keep up your excellent customer service.

3. November 2026
Bewertung ohne vorherige Einladung
Hydrolabs-Logo

Antwort von Hydrolabs

Thank you so much for the 5 stars and your kind words! We are glad our quick help made a difference, and we will be here whenever you are ready to reorder.

Bewertet mit 5 von 5 Sternen

This is an exceptional company

This is an exceptional company! I've been with them since early August 2026, maybe July actually? The product is very good. The customer service is impeccable!! Its rare to have such a very customer oriented business that goes above and beyond. Im very old, no relatives and disabled so I get $1034 month to live on. I have taxes and truck tags and a big electric bill all due now! It leaves me with abot $15. I reached out and asked if I could return a shipment that's on its way.
They worked it out with me. I couldn't believe it!!! They actually cared about me and my situation! That's just unheard of these days. So all I can tell you is the product is good, it helps me. But the company & their employees are all top notch!!!
My name is Susy Mister, I am an actual customer!

29. Oktober 2026
Bewertung ohne vorherige Einladung
Hydrolabs-Logo

Antwort von Hydrolabs

Thank you so much for this heartfelt review! We are so glad we could work things out with you, and we truly appreciate having you with us. Our team will be thrilled to read your kind words.

Bewertet mit 5 von 5 Sternen

My email was answered in a timely…

My email was answered in a timely manner and resolved my inquiry.

2. November 2026
Bewertung ohne vorherige Einladung
Hydrolabs-Logo

Antwort von Hydrolabs

Thank you for the 5 stars! We are glad we could answer your email promptly and resolve your inquiry.

Bewertet mit 1 von 5 Sternen

purchasing a subscription not a one time deal

The tablets take a long time to dissolve, likely releasing the hydrogen before you ingest it. They structure the buying process so you unwittingly purchase a subscription that you do not realize until you are charged a second time for an order that is already being sent. The cancelation process requires multiple steps and unless you scroll down the appropriate buttons are not on the screen.

2. November 2026
Bewertung ohne vorherige Einladung
Hydrolabs-Logo

Antwort von Hydrolabs

We are sorry the tablets dissolved slowly for you and that the subscription and cancellation process felt confusing.

We are making our subscription details clearer at checkout and easier to manage, and we use feedback like yours to keep improving our quality.

Please email us at hello@hydrolabs.shop with your order number and we will make this right for you.

Bewertet mit 4 von 5 Sternen

Customer Service solved my problem

Customer Service solved my problem. However, it seems some emails got lost in between the two of us and they were ready to drop the Support when I didn’t answer an email however, I never received that email.

1. November 2026
Bewertung ohne vorherige Einladung
Hydrolabs-Logo

Antwort von Hydrolabs

Thank you for the 4 stars. We are sorry some of our emails did not reach you, and glad we could still solve your problem. We are looking into how we follow up so nothing slips through.

Bewertet mit 4 von 5 Sternen

the experience was great once you…

the experience was great once you connected with customer support...the problem is you don't know if there really is any support and if you'll get a response to your email...since there is no phone support.

19. Oktober 2026
Bewertung ohne vorherige Einladung
Hydrolabs-Logo

Antwort von Hydrolabs

Thank you for the 4 stars and your honest feedback. We are glad our team could help, and we are working on making it clearer how to reach us. Every email to hello@hydrolabs.shop is read and answered by our team.

Bewertet mit 4 von 5 Sternen

I was sent an automatic shipment which…

I was sent an automatic shipment which I did not realize I signed up for. I just wanted to try it and am not nearly ready for more. The feedback has been immediate and helpful, giving me options. This will be resolved and I will be a future customer. Joanna

31. Oktober 2026
Bewertung ohne vorherige Einladung
Hydrolabs-Logo

Antwort von Hydrolabs

Thank you for the 4 stars. We are sorry the automatic shipment came as a surprise, and we are making our subscription details clearer at checkout. We are glad we could help, and we look forward to having you back.

Bewertet mit 2 von 5 Sternen

This has been a regrettable purchase…

This has been a regrettable purchase time with your company. After I reached for a third time to stop a subscription I never signed up for, I continue to get product. Although I did get a refund, I came home today to find another package. It is Oct 31, Saturday and another package is here. Please please please take me off your list.

31. Oktober 2026
Bewertung ohne vorherige Einladung
Hydrolabs-Logo

Antwort von Hydrolabs

We are truly sorry you have had to ask three times and are still receiving packages. That should never happen.

We are working to make cancellations work right the first time. Please email us at hello@hydrolabs.shop with your order number so we can make sure everything is stopped and make this right for you.

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