Resolved beautifully, thankyou Despite multiple requests to stop an order that I didn't actively set up, for Subscription - my initial request was to cancel was not implemented, despite your emails... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Resolved beautifully, thankyou Despite multiple requests to stop an order that I didn't actively set up, for Subscription - my initial request was to cancel was not implemented, despite your emails... Mehr ansehen
Unternehmen hat geantwortet
Appreciate the fast response same day to close my account. Somehow to ordered a 3 month supply and also checked reorder subscription. I am not too impressed with the dissolving rate so slow! Also the... Mehr ansehen
Unternehmen hat geantwortet
Quick reply and actions were what made me rate you so highly. Because of that, if I decide to continue the hydrolab program after my initial order is exhausted, I will reorder from your company. I jus... Mehr ansehen
Unternehmen hat geantwortet
This has been a regrettable purchase time with your company. After I reached for a third time to stop a subscription I never signed up for, I continue to get product. Although I did get a refund, I ca... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Immediate response. Satisfactorily resolved.
They were quick to respond and solve any issues. I love the product.
Great response in a very short period of time.
Resolved beautifully, thankyou
Despite multiple requests to stop an order that I didn't actively set up, for Subscription - my initial request was to cancel was not implemented, despite your emails saying so. So when it continued & I hit the roof (pensioner, cant afford) you actioned. A properly genuine apology & a refund. Thank you. Go well, Cx

Antwort von Hydrolabs
Appreciate the fast response same day to close my account. Somehow to ordered a 3 month supply and also checked reorder subscription. I am not too impressed with the dissolving rate so slow! Also the foil package seals between the pills were compromised.

Antwort von Hydrolabs
Everything has been great with your company and especially the service I received!

Antwort von Hydrolabs
Support was good and subscription cancelled immediately and

Antwort von Hydrolabs
Well they responded within just a few hours of my request, answered my questions and processed my refund.

Antwort von Hydrolabs
Ordered molecular hydrogen and it helped with leg cramping! I ordered plenty and wanted to cancel subscription, which they did no questions asked.

Antwort von Hydrolabs
Quick reply and actions were what made me rate you so highly. Because of that, if I decide to continue the hydrolab program after my initial order is exhausted, I will reorder from your company. I just need more time to evaluate results. Keep up your excellent customer service.

Antwort von Hydrolabs
This is an exceptional company! I've been with them since early August 2026, maybe July actually? The product is very good. The customer service is impeccable!! Its rare to have such a very customer oriented business that goes above and beyond. Im very old, no relatives and disabled so I get $1034 month to live on. I have taxes and truck tags and a big electric bill all due now! It leaves me with abot $15. I reached out and asked if I could return a shipment that's on its way.
They worked it out with me. I couldn't believe it!!! They actually cared about me and my situation! That's just unheard of these days. So all I can tell you is the product is good, it helps me. But the company & their employees are all top notch!!!
My name is Susy Mister, I am an actual customer!

Antwort von Hydrolabs
My email was answered in a timely manner and resolved my inquiry.

Antwort von Hydrolabs

Antwort von Hydrolabs
The tablets take a long time to dissolve, likely releasing the hydrogen before you ingest it. They structure the buying process so you unwittingly purchase a subscription that you do not realize until you are charged a second time for an order that is already being sent. The cancelation process requires multiple steps and unless you scroll down the appropriate buttons are not on the screen.

Antwort von Hydrolabs
Customer Service solved my problem. However, it seems some emails got lost in between the two of us and they were ready to drop the Support when I didn’t answer an email however, I never received that email.

Antwort von Hydrolabs
the experience was great once you connected with customer support...the problem is you don't know if there really is any support and if you'll get a response to your email...since there is no phone support.

Antwort von Hydrolabs
I was sent an automatic shipment which I did not realize I signed up for. I just wanted to try it and am not nearly ready for more. The feedback has been immediate and helpful, giving me options. This will be resolved and I will be a future customer. Joanna

Antwort von Hydrolabs
This has been a regrettable purchase time with your company. After I reached for a third time to stop a subscription I never signed up for, I continue to get product. Although I did get a refund, I came home today to find another package. It is Oct 31, Saturday and another package is here. Please please please take me off your list.

Antwort von Hydrolabs
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.