HUB Financial Solutions Bewertungen 

905
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Following up on articles on Pensions by Consumers Association (Which?) I contacted HUB Financial Solutions, who they suggested and recommended. Laura and her colleagues were most helpful. Laura especi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

The appointment system worked well, telephone calls came through on time. The staff were clear and courteous. The advisor took great pains to clarify everything, listened carefully and gave short conc... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thank you Lara. You have made getting my pension so easy, all questions you answered fully taking the time to make sure I was comfortable with all my choices. I would highly recommend using HUB Financ... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I am dyslexic and need help to fill in paperwork, forms etc. Hub Financial Solutions were very understanding and put me on to Laura who went through all the options available to me regarding m... Mehr ansehen

Unternehmensdetails

  1. Geld & Versicherung

Vom Unternehmen geschrieben

We aim to transform customers' lives in retirement - it's what makes us different. We take the time to build up a detailed understanding of each individual’s financial situation and what they want to achieve. HUB Financial Solutions is part of Just Group plc, a specialist in the retirement market. As a Group, we’ve helped more than 700,000 people achieve a better later life through our solutions and services. HUB Pension Consulting specialises in providing client advisory services to Defined Benefit pension scheme trustees and scheme sponsors undertaking bulk member options exercises.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

905 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(905)

206 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Laura was absolutely fantastic today

Laura was absolutely fantastic today, she was very professional and gave me plenty of options for my pension. Nothing was too much trouble for her and anything that I asked her she answered promptly and clearly, explaining everything in a manner that was not full of jargon but in simple terms which I could understand! Thank you Laura for helping me find my way through this pension minefield.

8. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for sharing your experience. We're delighted to hear that Laura provided professional, clear guidance and helped you understand your pension options without the jargon. We pride ourselves on great customer service, so it's wonderful to know she made the process easier to navigate.

Bewertet mit 5 von 5 Sternen

Very professional and extremely helpful

I dealt with Laura and she was so helpful, professional and very pleasant to say the least. This made the whole process less of a chore.

19. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for taking the time to share your feedback. We’re delighted to hear that Laura was so helpful, professional and pleasant throughout the process. We really appreciate your kind words and will be sure to pass them on to Laura.

Bewertet mit 5 von 5 Sternen

Excellent customer service from Laura Herdman

Laura dealt with my pension options in a clear, calm and professional manner. She was very friendly, contacted me by phone at the agreed appointment time and never rushed in outlining my options and providing quotes for an annuity.

3. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for taking the time to share your experience. We’re delighted to hear that Laura provided clear, calm and professional support. We really enjoy hearing about positive experiences like yours and will be sure to pass on your kind feedback to Laura.

Bewertet mit 5 von 5 Sternen

AVCs and Annuities

Laura was a true professional during our calls. Her explanations were clear and I was provided with the information I required to make an informed decision. Thank you very much, Laura.

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for taking the time to share your feedback. We pride ourselves on delivering great customer service, so it's wonderful to know Laura made such a positive difference to your experience.

Bewertet mit 5 von 5 Sternen

Great help from Laura at Hub Financial Solutions

Very useful conversation with Laura from Hub Financial Solutions. Great to be able to talk through the various options available. Laura was very knowledgeable and clearly explained all the options and answered all my questions.

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for taking the time to share your feedback. We're pleased to hear that Laura at HUB Financial Solutions was able to talk you through the different options available and answer your questions clearly. It's great to know that her knowledge and support helped make the process easier to understand.

Bewertet mit 5 von 5 Sternen

Five star experience

Outstanding customer service from start to finish. David Farrell was professional, thorough, and made sure we understood everything at every stage, plus he was very personable and we felt relaxed during the whole process. Exceptional service from everyone involved and we would happily recommend this Company.

30. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for taking the time to share your experience and for your kind words. We pride ourselves on providing great customer service, so it’s wonderful to hear that David and the wider team made such a positive impression and we really appreciate your recommendation.

Bewertet mit 5 von 5 Sternen

Laura was extremely helpful

Laura was extremely helpful, patient and understanding. She explained everything in great detail and answered all my questions. I am extremely happy to have had such great support.

26. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thanks for taking the time to share your experience. We're so pleased to hear Laura was helpful, patient, and took the time to explain everything clearly while answering your questions.

Bewertet mit 5 von 5 Sternen

Laura excellent service

Laura was incredibly helpful, knowledgeable and
professional getting my annuity quotes and answered all my queries with patience and understanding.

26. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thanks for your kind review, we’re pleased to hear about your positive experience with Laura. We pride ourselves on great customer service, and it’s wonderful to know she supported you with patience, professionalism and clear guidance.

Bewertet mit 1 von 5 Sternen

poor after service.

poor after service.
I have being trying to ascertain how my brother entered into an annuity via hub with Just just two and a bit years
before he passed away with a serious heart issue which existed at the time he took out the annuities.After 4 months of writing commencing in February I have not received an acknowledgement or substantive response.
This is despite providing a copy of the death certificate and will and codicil.If there was a category below one star or even a minus I would give it.

23. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for sharing your feedback. We are very sorry to hear about your experience during what we appreciate is a difficult time. We understand how frustrating it must be not to have received a timely acknowledgement or clear response. Please contact us at TrustpilotFeedback@hubfs.co.uk so we can take your details and make sure you receive the support and clarity you need as quickly as possible.

Bewertet mit 5 von 5 Sternen

Excellent work by Laura

Laura was very professional through my phone call and explained everything thoroughly! She was lovely and caring and asked if I understood everything before moving on. Questions were answered professional and polite through out
I would recommend anyone wanting to know about pensions to look up and have an appointment as they know their jobs so well. Laura went above and beyond for me today and my mind is at ear I chose the correct option for myself for my future

22. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you so much for your kind feedback, we really appreciate you taking the time to share your experience. We are delighted to hear how well Laura supported you and that she helped you feel confident in your decision, as we pride ourselves on delivering caring and knowledgeable service that puts your future first.

Bewertet mit 5 von 5 Sternen

I decided to extend my loan

I decided to extend my loan. Andy was extremely helpful, took his time explains the pros and cons so I fully understand what I was about to undertake.
I am totally reassured with how I going forward.
I ma extremely happy with the service I received.

21. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for your review, we’re really pleased to hear you had such a positive experience. It’s great to know Andy took the time to explain everything clearly and helped you feel confident with your decision

Bewertet mit 5 von 5 Sternen

I had been thinking about my pension…

I had been thinking about my pension for a while, it was a job to make my mind up between a draw down or annuity pension, once I decided on a annuity Laura from money solutions was very helpful and made sure i understood what i was committing to

19. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for your review, we’re really pleased to hear you felt confident choosing an annuity and that Laura was so helpful throughout. We pride ourselves on providing clear, supportive guidance, so it’s great to know she made a positive difference to your experience.

Bewertet mit 5 von 5 Sternen

Laura Herdman annuity agent for hub

Laura the agent for hub, was really helpful, pleasant and professional guiding me through the process of getting an annuity. The lengthy process was made easy and understandable as she talked me through the pros and cons of different ways to action the annuity, before my choice was made.

16. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for your feedback, we are so pleased Laura made the process clear and easy to navigate for you. It’s great to hear she was able to guide you through the different options and help you feel confident in your decision with HUB.

Bewertet mit 5 von 5 Sternen

Regular communication about the…

Regular communication about the progress of out matter and swift resolution of the same.

10. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for your feedback, we are pleased to hear you valued the regular updates and swift resolution.

Bewertet mit 5 von 5 Sternen

The service I received from Jack Wilby…

The service I received from Jack Wilby of HFS was very professional, informative and detailed. The phone call appointments were on time and care was taken to explain financial impact of equity release decisions. All my questions were answered and Jack took time to evaluate my objectives fully in order to find the best product on the market for my needs. Also all stages of the process, from applying to receiving funds, were explained. I feel confident that I am in good hands and will receive full support from Jack and HFS team to bring the process to successful conclusion. Eva Mnich

11. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for your feedback, we’re so pleased to hear about your positive experience with Jack. We pride ourselves on delivering clear, professional support, so it’s great to know you felt well informed and supported throughout the process.

Bewertet mit 5 von 5 Sternen

Patience

We first contacted HUB back in August 2025 and finally drew down our equity release funds in June 2026. During this time we continued contact with our agent Steve Harris who was always helpful and very patient and can be fully recommended.

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for sharing your experience, we’re really pleased to hear how patient and supportive Steve was. We pride ourselves on delivering great customer service, and we truly appreciate you taking the time to recommend HUB.

Bewertet mit 5 von 5 Sternen

Concise and very helpful , reassuring manner .

Concise , friendly , knowledgeable phonecall with Laura . Not rushed or full of quick jargon .
Excellent service , with details and options clearly outlined .

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for your kind feedback, we’re so pleased to hear about your experience with Laura. It’s great to know she made things clear and helpful, while taking the time to explain your options in a way that felt reassuring.

Bewertet mit 5 von 5 Sternen

Thank you Alison Wren

We were so fortunate to have Alison Wren as our adviser.
Alison was excellent and took time to make sure we understood highly technical matters .
In addition , and very importantly , her manner and approach were top class and we felt very comfortable talking with her.

5. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for your feedback, we’re so pleased to hear about your experience with Alison. We pride ourselves on good customer service, so it’s great to know she helped you feel at ease and supported.

Bewertet mit 3 von 5 Sternen

Lifetime Morgage

Firstly, the process was conducted in a very timely manner, which was very welcome at the time, which was down to Mr Ashley Quate, however, their valuation of my property was far lower than the market value, which in turn increased the interest on my lifetime mortgage

8. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for your feedback, we’re pleased to hear the process felt timely and that Ashley provided helpful support. We’re sorry the valuation did not meet your expectations, and we’ll use your comments to help improve our service.

Bewertet mit 5 von 5 Sternen

Concise, professional and helpful advice

I was very impressed with the help and assistance I received from Laura. I felt I had time to make my decision and the whole experience explained in a very concise, professional and friendly manner.

4. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HUB Financial Solutions

Thank you for your kind feedback, we’re so pleased to hear Laura provided such clear, professional and friendly support while giving you the space to make your decision. We pride ourselves on delivering great customer service, so it’s wonderful to hear about your positive experience.

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