Driveway Vehicle Solutions Bewertungen 200

TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I was having difficulty navigating and choosing my company car on the online portal. Abbie shorter got in touch with me and we set up a teams meeting so she could help me. Abbie was brilliant, she... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

All good throughout the ordering process and when we ‘jumped in’ and spoke with the actual supplier they remained helpful and understood our reasons why. Smooth as could be overall process

Bewertet mit 5 von 5 Sternen

An excellent experience from start to finish! The Driveway Vehicle Solutions team couldn't have been more helpful, from all my (many) questions about the scheme and how it works, to choosing the rig... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Bought 3years old car at Evans Halshaw (VW Tiguan) and Im sure they knew the car has issues . Just 2months before premium insurance ended and after stressful time to get in touch with right perso... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

Driveway Vehicle Solutions, has been helping UK businesses reduce the cost and administrative burden of running vehicle fleets since 1982. Today, as part of Lithia UK, Driveway Vehicle Solutions continues to build on this heritage by combining industry expertise, customer-focused service and smart technology to deliver flexible fleet solutions that support the evolving needs of businesses and their drivers. Our services include Company Cars and Vans, Employee Car Benefit Schemes, Fleet Management, Rental Vehicles, and Personal Leasing.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

200 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great experience

Efficient and professional service. Everything was handled by the Pendragon Vehicle Management team, they kept me updated throughout the process and answered any questions I had.

23. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Rosie,

We're happy to hear that you received efficient and professional service from our team. We appreciate your positive feedback and that our team kept you informed and answered all your questions.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

LeapMotor C10

To be honest the whole process to ordering my LeapMotor c10 in Glazed green was really straight forward and all questions was dealt with and answered quickly, massive thank you to Lindsey and Shanigh for all the help you gave me, both of you was 10/10.

Only thing which I did not realise was the monthly price difference being net monthly amount and actual amount taken from salary being salary sacrifice amount.

12. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi John,

We're happy to hear that ordering your vehicle was straightforward! We appreciate your kind words regarding the assistance you received. We'll review how the monthly price differences are presented to ensure clarity. Thank you for your feedback.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

The whole process was straightforward…

The whole process was straightforward and Shanigh helped me through out with order, wall charger install and the delivery. Arrived on time, no complaints. Thank you

15. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Dillon,

We're happy to hear that the entire process was straightforward for you, from ordering to delivery. We appreciate your positive feedback and are glad everything arrived on time!

Customer Experience Team

Bewertet mit 5 von 5 Sternen

Exchange of Salary Sacrifice Vehicles

Dealt with the swap of my current salary sacrifice vehicle to my new one with the minimum of hassle and fuss. Was kept up to date with the electric pod installation and delivery timescales. Shanigh and Lindsey were always on hand if I had any queries.

9. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Iain,

Thank you so much for the great review. We appreciate your positive feedback regarding the updates on the electric pod installation and delivery. We're glad our team was available to assist with your queries.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Great service and great product

Great service and great product could not be happier with the whole process

12. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Carl,

We're happy to hear that you had such a positive experience with our service and product. Thank you for sharing your feedback; we appreciate it.

Customer Experience Team

Bewertet mit 1 von 5 Sternen

AVOID ! ! !

As part of the Lithia Group I would avoid this company at all costs. Customer service is non existent across the board.

23. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not recommend.

Not recommend.

17. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Alma,

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations. Could you please share more details about what went wrong? Your input helps us improve and provide a better experience in the future. Please drop us an email at UK_PVM_Customer.Support@lithia.com.

Thanks Customer Experience Team

Bewertet mit 1 von 5 Sternen

Absolutely shocking

Absolutely shocking. Same issue over and over with my car, and I finally get a third party who did a report, and the response I get is, "No, we can't help as it's not done by their garage."
Now, don't get me wrong, if it were a local independent, I would understand, but the report from The AA states what's wrong, the codes, and that it needs replacing ASAP.
The email response: "Sorry, but we can't do anything... take your money and forget about you!"

Just to respond, this is the e-mail address Ive been in contact with.

16. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Charly,

We appreciate you bringing this to our attention. We're sorry to hear about the recurring issue with your car and the frustration this has caused. Please drop me an email at UK_PVM_Customer.Support@lithia.com so I can look into this further for you.

Customer Experience Team

Bewertet mit 5 von 5 Sternen

Great experience

I have had a great experience and the team were amazing and were so helpful from start to finish, including helping me navigate the system when I was having issues.
Thank you to everyone involved and I would highly recommend.

4. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Chris,

We’re thrilled to hear that you had a great experience and that our team was able to support you every step of the way, including helping you navigate the system. Your recommendation means a lot to us, and we’ll be sure to share your kind words with everyone involved.

If you ever need assistance again, we’re always here to help!
Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Sammy was prompt with emails and my…

Sammy was prompt with emails and my repair approval was authorised in under an hour, great work!

5. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Carl,

We're happy to hear that the email responses were prompt and the repair approval was quick. We appreciate you taking the time to leave us feedback!

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Just received my salary sacrifice…

Just received my salary sacrifice vehicle, Shanigh who looked after me was brilliant and kept me well informed throughout the process.

3. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Danny,

Thanks for your review! We’re thrilled you love your new salary sacrifice vehicle and that Shanigh kept you informed throughout. Enjoy the drive!

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Simple process from start to finish

Simple process from start to finish, great support form the PVM team in answering my questions, kept me informed & also had my vehicle delivered home which was so much easier ! Having a point of contact who was on hand to answer my questions was really helpful, other team members where also able to assist too which made it easy, Thank you

28. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Nev,

We're happy that the process was simple and our team provided great support. It's wonderful to hear having a consistent point of contact and home delivery made things easier. Thank you for your positive feedback!

Customer Experience Team

Bewertet mit 5 von 5 Sternen

Simple process and a great team

Very easy, straightforward quoting and ordering system and a very helpful and professional team (Shanigh and Lindsey). Delighted with my new car!

24. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Olivia,

We're happy to hear that the quoting and ordering system was easy to use. We're also glad that our team was helpful. Thank you for your positive feedback and for choosing us!

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Really efficient, great service

Really efficient getting my car to me, short lead time and good communications - thanks Pendragon!

27. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Thank you so much for your kind words! We’re thrilled to hear that the process was smooth and that our team kept you well-informed throughout. Enjoy your new car, and if you need anything else, we’re always here to help!

Customer Experience Team

Bewertet mit 5 von 5 Sternen

Easy to deal with

Easy to deal with, updated regularly and no issues from PVMs side what-so-ever. Thank you once again. Delighted!

21. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Kieran,

We’re delighted everything went smoothly and appreciate your trust. We truly appreciate your trust and look forward to continuing this positive partnership.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Very straightforward process!

1. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi George,

Thank you for taking the time to share your feedback! We’re delighted to hear the process was straightforward for you.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

I was dealing with Zoe Niven

I was dealing with Zoe Niven, she has gone above and beyond yet again when helping me out. Zoe's attitude is brilliant she will always try and help out no matter how busy she is. I would happily recommend Pendragon and especially Zoe.

10. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Gary,

Thank you so much for your kind words! We're thrilled to hear that Zoe has once again gone above and beyond to support you. Her dedication and positive attitude truly make a difference, and it's wonderful to see that reflected in your experience.

We’ll be sure to pass along your lovely feedback to her. Thank you for recommending Pendragon – and especially Zoe!
Customer Experience Team

Bewertet mit 5 von 5 Sternen

Great customer service

Quick response and great customer service

Very helpful and explained instructions in good detail

10. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hello Simon,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Experience Team

Bewertet mit 5 von 5 Sternen

Review for Salary Sacrifice Vehice

Communication from the team was great at all times and there were providing updates when needed. I was a little pushy with them at times due to the time restrictions and limited delivery options I had and the team , both Shanigh and Lindsey worked with me and delivered the car I wanted and on a date which worked.

12. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Russell,

Thank you so much for your kind words! We're really pleased to hear that the communication throughout the process met your expectations. We understand how important timing and delivery options can be, and we're glad Shanigh and Lindsey were able to work closely with you to make it all happen smoothly.

Enjoy the drive! Customer Experience Team

Bewertet mit 5 von 5 Sternen

Great experience buying my car through…

Great experience buying my car through the salary sacrifice team.

8. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Andrew,

Thanks so much! We're glad you had a great experience with the salary sacrifice team — enjoy your new car!

Customer Experience Team

So funktioniert Trustpilot

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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