Driveway Vehicle Solutions Bewertungen 200

TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I was having difficulty navigating and choosing my company car on the online portal. Abbie shorter got in touch with me and we set up a teams meeting so she could help me. Abbie was brilliant, she... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

All good throughout the ordering process and when we ‘jumped in’ and spoke with the actual supplier they remained helpful and understood our reasons why. Smooth as could be overall process

Bewertet mit 5 von 5 Sternen

An excellent experience from start to finish! The Driveway Vehicle Solutions team couldn't have been more helpful, from all my (many) questions about the scheme and how it works, to choosing the rig... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Bought 3years old car at Evans Halshaw (VW Tiguan) and Im sure they knew the car has issues . Just 2months before premium insurance ended and after stressful time to get in touch with right perso... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

Driveway Vehicle Solutions, has been helping UK businesses reduce the cost and administrative burden of running vehicle fleets since 1982. Today, as part of Lithia UK, Driveway Vehicle Solutions continues to build on this heritage by combining industry expertise, customer-focused service and smart technology to deliver flexible fleet solutions that support the evolving needs of businesses and their drivers. Our services include Company Cars and Vans, Employee Car Benefit Schemes, Fleet Management, Rental Vehicles, and Personal Leasing.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

200 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Quick response and completed the update…

Quick response and completed the update I requested promptly. Thanks again

25. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi David,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Leanne has been very helpful from the…

Leanne has been very helpful from the start to the finish. It’s her first month here and she’s already providing excellent customer service.

Much appreciated A++

Thank you!!

26. März 2026
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Antwort von Driveway Vehicle Solutions

Hi

Thanks so much for the great review! It's really good to know that our team member was so helpful and that you appreciated the support provided. Thank you for your A++ rating!

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Great communication from Leanne.

Great communication from Leanne.
And sorted out my registration number swop over quickly.

26. März 2026
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Antwort von Driveway Vehicle Solutions

Hi Paul,

I appreciate you taking the time to leave this review and sharing you recent positive experience with Leanne.

Thanks again.
Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Such an easy process

I had been considering purchasing a new car for a while and when the opportunity to lease a vehicle through the salary sacrifice scheme, I jumped at the chance, having used this type of scheme in a previous workplace.
What I wasn’t expecting was the efficient service provided by the Driveaway Vehicle Solutions. I made my initially enquiries on 24th February and will be taking delivery of my new car on 20th March. In just over two weeks I was provided with a delivery date for my new vehicle, a date for the fitting of the electric charger and the insurance cover documents. Driveaway Vehicle Solutions were extremely helpful throughout the process and all the other companies involved; insurers, charger installers & vehicle suppliers all offered advice when I needed it and made everything very easy to deal with.
My new car was delivered on 20th March, as promised and a full handover from the delivery driver was provided

20. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Brenda,

We're really happy to hear that you had such an efficient experience with the salary sacrifice scheme. It's great to know that you received your new car so quickly and that all companies involved were helpful. Thank you for your positive feedback.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

5 STARS isn't enough!!

5 STARS isn't enough!!

From start to finish the communication for Shanigh and Lindsey was brilliant! I placed my order for a LEAP MOTOR C10, which was an amazing price, on the 12th March and the vehicle arrived on the 18th March. I've never had delivery of a new car that quickly!

A pod point charger was required and provided as part of the scheme and the installation of that was quick and professional.

Overall the experience has been second to non and will definitely be getting my next vehicle through Driveway Vehicle Solutions.

18. März 2026
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Antwort von Driveway Vehicle Solutions

Hi Ben,

It's great to hear that you had such a wonderful experience with our team! Really pleased to hear that the communication and delivery exceeded your expectations.

We appreciate your kind words and are thrilled you'll be getting your next vehicle through us.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Leanne provided a fast and efficient…

Leanne provided a fast and efficient service. Good communication and sorted out a change in vehicle details quickly.

24. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Good Morning,

We appreciate you taking the time to leave us this great review. We're happy to hear that the service was fast and efficient, and that the vehicle detail change was sorted quickly.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Excellent customer service from Shanigh

Just renewed my work lease through driveway and it was problematic from a tesla perspective. Delays to the order from Tesla which was sorted in such a great way by Shanigh by sourcing me a vehicle from the inventory to meet the deadline I required.

Shanigh is an absolute dream to deal with. She was always on hand to ensure I was updated with regular emails and calls to keep me in the loop.

What could have been absolute nightmare was made stress free due to the effort from Shanigh to get my order sorted. Every workplace needs a Shanigh to makes sure things get done! What an asset she is to your customer support team.

Many thanks and hopefully your still there when my renewal comes around. James.

23. März 2026
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Antwort von Driveway Vehicle Solutions

Hi James,

Thanks for taking the time to leave us such a great review and pleased to hear that the issue with your lease renewal was resolved so efficiently. We appreciate your positive feedback and are so glad that Shanigh was able to provide such excellent support. Thank you!

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Spoke with Leanne today

Spoke with Leanne today. She was pleasant and very helpful. Thank you

24. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Iris,

Thank you for sharing your positive experience with us.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Policy change

Great response, less than 24hours to update my policy due to changing my car registration. Also quick response on acknowledgement of the payment for the change. Many thanks to Leanne.

24. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi John,

We're happy to hear that updating your policy and payment acknowledgement were handled quickly. We appreciate you taking the time to share your positive experience.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Great Customer Service and Support!

From making initial contact, Leanne had reviewed and authorised my claim within 24hrs. She clearly explained what I needed to do and answered any queries immediately. It makes a refreshing change in this day and age to get such good customer service!

19. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Toby,

Thank you for your kind words. It's great to know the claim process was smooth and efficient, and that our clear communication was helpful.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Great Service by all invoved.

From initial enquiry to delivery all points of contact were very friendly and professional.

Any questions quickly answered.

Salary sacrifice, made very easy!

19. Februar 2026
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Antwort von Driveway Vehicle Solutions

Hi Andrew,

It's great to hear that our team provided friendly and professional service from start to finish. We're glad the process was easy and your questions were answered quickly.

Thank you for your positive feedback!
Customer Experience Team.

Bewertet mit 5 von 5 Sternen

I sent in a quote and got approval…

I sent in a quote and got approval straight away. Thanks Leanne

18. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Kev,

Thank you for your positive feedback; we appreciate you taking the time to share.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Very quick response from Leanne

Very quick response from Leanne. Happy to answer questions and keep me informed.😊

17. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Sioban,

We're happy to hear that you received quick responses and were kept informed. Thank you for sharing your positive experience, we appreciate your feedback!

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Very efficient and helpful

17. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Nigel,

Thank you for the great review and kind words!

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

The customer support has been…

The customer support has been consistently brilliant. James and Hollie, in particular, stand out - they always make time for us despite their busy schedules and genuinely go the extra mile to support our business needs. They’re approachable, proactive, and reliable, and their willingness to go above and beyond makes a real difference to our experience.

2. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Raven,

We appreciate your positive feedback. It's great to know that our team members dedication and commitment to going the extra mile have positively impacted your business needs.

Thanks again!
Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Outstanding Team!

The real stand out here is the people, Lindsey and Shanigh were wonderful when setting up my salary sacrifice and acquiring my new vehicle. Whilst what I thought were in stock vehicles then went, and I had to make changes to my original plans a couple of times, the help and support were exceptional.
I took a charger as part of the package, which was supplied and fitted by pod point, and again, their team was unbelievably helpful and guided me through the process. They ensured I got it fitted in the right location, at super quick speed as my husband needed it much sooner than my car was getting delivered.
Awesome!

9. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi,

Great to hear that the team provided exceptional support while setting up your salary sacrifice and acquiring your new vehicle. We appreciate your positive feedback regarding the support from Pod Point. It's great to know they ensured you got it fitted quickly and in the right location.

Thanks again for the great review!
Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Salary Sacrifice Delivery!

I ordered a Leapmotor C10 through Driveway's Salary Sacrifice team due to my car unfortunately being written off. The team and Shanigh specifically really pushed this through quickly for me, so much so that I ordered my car on the Thursday and received it the following Thursday. 7 days for delivery (of an in stock vehicle)!

Everything was seamless, I was contacted at each step of the process, everything was explained clearly to me and I couldn't have asked for a better experience. Thanks, Team!

5. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Rebecca,

We're glad you enjoyed your experience. It's great to hear that Shanigh and the team provided such prompt and clear support during a difficult time. We appreciate your positive feedback and thank you for choosing us!

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Outstanding Service from Order to Delivery

An excellent experience from start to finish with Pendragon Vehicle Management. I placed my order back in October last year and the whole process through to delivery last Monday was handled professionally and efficiently.

My first contact was with Lindsey, who confirmed the order swiftly and ensured everything was set up correctly. From there, Shanigh took over and truly went above and beyond. Communication was consistent and clear, with regular updates on the vehicle’s progress. She was also very accommodating with the few requests I had and liaised directly with the dealership to make sure everything was arranged smoothly.

The whole process felt well managed and transparent, which made the experience stress free. A well run service and a team that clearly values good customer care.

6. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Levin,

We're happy to hear that you had an excellent experience with our vehicle management service. It's great to know that the process, from order to delivery, was handled professionally and efficiently. We appreciate your positive feedback regarding the clear communication and smooth arrangements. We value your comments about our team's customer care.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Leanne was prompt and helpful

4. März 2026
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Antwort von Driveway Vehicle Solutions

Hi Jess,

A big thank you for leaving us a 5* review and your kind words.

Have a lovely day!
Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Very good service

3. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi,

Thanks for sharing your recent experience and leaving us such a great review.

Customer Experience Team.

So funktioniert Trustpilot

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