Save yourself the stress, anxiety and time and use a proper firm of solicitors, they are cowboys!! Emails and phone calls never returned not just to me but the vendors solicitors and the estate agen... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We had a really positive experience with the team at Collective Legal. Kiyoshi and Akila were brilliant, they kept us informed regularly and chased the other side without us even needing to ask, and t... Mehr ansehen
Unternehmen hat geantwortet
Absolute shambles. The original communication when actively trying to get my business was good. They asked for £828 upfront, which I stupidly paid, and then nothing. Just told to complete online tool... Mehr ansehen
AJ was very helpful during our property purchase. We did chase emails constantly weekly, and had reply’s pretty much the same day. Very transparent, helpful and great advice. Upon emails we also had p... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Conveyancing law firm that focuses on a bespoke service, putting customer service as the heart of everything it does.
Kontaktinformationen
Vereinigtes Königreich
- collective.legal
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 23 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Gamma exchanged in good time
We dealt with team Gamma who were friendly and always advocated for our interests. Responses to emails were usually received within a day. The Homey dashboard did not always update with the completed information, but I understand that is handled by a separate team.
AJ was our friendly lead, and his associate Shashi was similarly approachable.
The proposed exchange and completion timeline was followed without any delays induced by the solicitors, which is arguably the most important factor in buying a property.

Antwort von Collective Legal
Where where do I start with how bad…
Where where do I start with how bad this experience was? I sold my property last year using Collective and they were a true disaster. I have sold many properties and bought many properties in my life and never have I had such a disjointed experience as this. I'm very sure nobody at this company actually has ever run a conveyancing flat before. It's a travesty - I had to chase up constantly for updates. Whatsapp is also not the platform to use for property transactions.
I have complained to Seth and Dilini on numerous occasions and I have been offered a full refund by the 'owner' of the company called called Hussain (this does not match with SRA site, so I have also complained to them too) in order to not leave this review. I will be leaving this review and I will make sure it stays up. Every time you delete it, I will put it back up and complain to Trustpilot. I have shared my details with them already.

Antwort von Collective Legal
AWFUL
I bought my property in Solihull with Collective Legal. My experience differs vastly to these suspicious reviews all with the same format. When I complained to Maya, she admitted that some of these reviews are fake.
Regarding my property purchase, the communication was awful, mostly through Whatsapp rather than email. I had to chase up for all updates. I will never again buy through Homey or Collective. Case reference is 0364
as you deleted the last review. DO NOT CONTACT ME AGAIN. Amanda

Antwort von Collective Legal
Collective legal - exceeding expectations
Collective legal have helped me with the sale of a property and the purchase of another. After selling multiple property via other firms I can honestly say that collective legal have provided the most supportive and stress free service. They are very reactive and responsive to all queries that I have had.
Chukwunyem udeh has been particularly helpful in my journey, second to none with responsiveness and giving a helping hand to ensure any and all information has been understood.
Can’t fault the team and I would definitely look to use them again in the future!

Antwort von Collective Legal
I had a great experience working with…
I had a great experience working with Abdurrahman and his associate Shashi for my conveyancing.
They were always friendly, responsive, and took the time to explain everything clearly from a client’s perspective. Throughout the process, they made sure I fully understood each step and felt comfortable with how things were progressing.
Buying a property can be stressful, and it’s important to feel reassured and supported — they did this exceptionally well. Thanks to their professionalism and guidance, I was able to complete my purchase smoothly and with confidence.
I would highly recommend them to anyone going through the conveyancing process.

Antwort von Collective Legal
As a first time buyer
As a first time buyer, overall I found the experience with Collective Legal straightforward and hassle free.
Aslam and Sanjay from the Birmingham Team were great to deal with and were helpful throughout.

Antwort von Collective Legal
The team at collective legal were…amazing
The team at collective legal were relentless (in the best way) in pushing the sale of my flat through
Sara Fand and Ryan Mohotti kept me up to up to date, and helped me understand the process too.

Antwort von Collective Legal
I just wanted to say a big thank you to…
I just wanted to say a big thank you to Collective Legal, and a special shout-out to Sasindu.
He handled communication effectively throughout the entire process and was always professional. Even when unexpected extra costs almost became a barrier, Sasindu handled the situation calmly and efficiently, making sure everything continued smoothly.
As someone who is very careful and likes to double-check everything, I can honestly say that Collective Legal is excellent at what they do. Every enquiry was carefully handled, and it was clear they genuinely care about their clients. Their detailed checks on contracts showed how committed they are to ensuring everything is in the client’s best interest.
I truly admire their work ethic and highly recommend their services.
Thank you, Sasindu, for all your hard work it is greatly appreciated.
Excellent experience
Excellent experience, the entire team have been great from start to completion. A very smooth process. A special thank you to Sanjay who was assigned to us, he was excellent throughout the process.
I would definitely recommend Collective Legal.
I had a smooth transaction on…
I had a smooth transaction on purchasing my property. The system made it easy for me to upload documents. And the team was helpful across the transaction.
Thank you very much.
BE WARNED!
There is no way these review can be real!
I’ve sold over a thousand properties in my career and this is the most incompetent, chaotic, unprofessional, company I have ever dealt with.
They beggar belief!

Antwort von Collective Legal
Excellent service less than 6 weeks to complete
I was a bit sceptical about doing everything online but needed not have worried as had an outstanding experience with the conveyancing team at Collective Legal in Ashford. Special thanks to Sanduni, Dillon and Ethan who handled the sale of my property with incredible efficiency, completing everything in just over 6 weeks — far quicker than I ever expected.
From the very beginning, they were professional, responsive, and highly organised. Communication was excellent throughout, with regular updates and clear explanations at every stage, which made the whole process feel straightforward and stress-free.
Their attention to detail and ability to keep things moving really stood out, and it was clear they genuinely cared about delivering a great result. I’m extremely grateful for their hard work and wouldn’t hesitate to recommend Collective Legal to anyone looking for a reliable and efficient conveyancing solicitor.
Excellent service
Happy with the service and communication through the process (both on the sale and purchase side) and especially appreciated the advice, patience, and resilience throughout from Abdurrahman Jawzi
We didn't realise how difficult selling…
We didn't realise how difficult selling up would be. Oshadi and Sasindu were with us every step of the way and made stressful process easier. We will be using them again for the purchase of our new property.
Vinoli and Muni were excellent
Vinoli and Muni were excellent, they replied to my messages quickly and provided an answer to my queries. They helped make the purchase run smoothly. I would recommend them.
Avoid Collective Legal if you want a smooth transaction
I would strongly advise against using Collective Legal Conveyancers. My experience was one of the most frustrating and disorganised I have encountered in any professional context.
I instructed them through Homey to handle the sale of my one-bedroom flat — a simple, chain-free sale agreed back in October 2025, completion finally happened April 2026. The process has taken an excessively long time with no satisfactory explanation. My first solicitor went completely AWOL. Only after I chased repeatedly was I transferred to a new conveyancer — someone I never actually spoke to and had to contact constantly via email and chase via WhatsApp just to get basic updates.
Communication throughout was informal, disjointed, and conducted almost entirely through a WhatsApp group and phone calls. There was little formal correspondence, no paper trail, and nothing put in writing — entirely inappropriate for a legal transaction. I was left to piece together what was happening with no proactive guidance whatsoever.
At every stage there has been confusion and delay. The situation reached its worst point at exchange, when a completion statement arrived containing errors and then the revised statement with no name, title or contact details on it, and I was never even asked to sign it.
They state fees are transparent, they were not. Additional fees which had not been mentioned at any point of the transaction were only highlighted when I asked for a review on the account and what I would be charged upon completion.
Collective Legal Conveyancers were at times verging on incompetent, consistently reactive rather than proactive, and defensive when issues were raised. This is not what you want from a conveyancer when dealing with one of the biggest financial transactions of your life. Avoid.
Great service
Great service – they’re involved in a number of my transactions and consistently deliver.
We recently completed what was probably one of the most challenging sales of my career. The chain included an auction property and a council buyback, which added multiple layers of complexity. Despite this, the team at Collective Legal maintained excellent communication throughout.
We achieved a simultaneous completion at 4:45pm on the day, and most importantly, no one was left without a home. A fantastic result under pressure.
Great experience
Me and my partner used Collective legal for buying our first house. They were extremely helpful and professional throughout the whole process providing us regular updates and helping us understand everything going on. Vinoli and Muni couldn't have been better.
Purchase in Essex
Thashmialan & Thasneem guided us through the process, kept us informed, and delivered!
Very attentive
Very attentive, good service from AJ, at no point were my solicitor an issue in the process. Minor issue with final bill being the incorrect amount but this was swiftly resolved. I would recommend this to a friend.
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