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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

There is no way these review can be real! I’ve sold over a thousand properties in my career and this is the most incompetent, chaotic, unprofessional, company I have ever dealt with. They beggar... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We didn't realise how difficult selling up would be. Oshadi and Sasindu were with us every step of the way and made stressful process easier. We will be using them again for the purchase of our new... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had a smooth transaction on purchasing my property. The system made it easy for me to upload documents. And the team was helpful across the transaction. Thank you very much.

Bewertet mit 5 von 5 Sternen

Once again great contact from Shannal S in Alpha Pod at Collective legal, its stressful When clients are buying and selling and sometimes if things go Wrong or need improving you won't see these hidi... Mehr ansehen

Unternehmensdetails

  1. Experte für Eigentumsübertragungen

Vom Unternehmen geschrieben

Conveyancing law firm that focuses on a bespoke service, putting customer service as the heart of everything it does.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

105 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Hat 60 % seiner negativen Bewertungen beantwortet

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Bewertet mit 1 von 5 Sternen

BE WARNED!

There is no way these review can be real!
I’ve sold over a thousand properties in my career and this is the most incompetent, chaotic, unprofessional, company I have ever dealt with.
They beggar belief!

27. April 2026
Bewertung ohne vorherige Einladung
Collective Legal-Logo

Antwort von Collective Legal

Hi Heather,

Thank you for your feedback. We take comments like this seriously, though we must admit the strength of your remarks suggests there may be specific issues we’re not yet aware of.

We’d really appreciate the opportunity to look into this properly. Could you please provide a few more details about your experience with us—such as the property address or reference number, and the key points where you feel things went wrong?

Once we have this information, we’ll investigate thoroughly and respond accordingly.

We look forward to hearing from you.
Seth

Bewertet mit 5 von 5 Sternen

Excellent service less than 6 weeks to complete

I was a bit sceptical about doing everything online but needed not have worried as had an outstanding experience with the conveyancing team at Collective Legal in Ashford. Special thanks to Sanduni, Dillon and Ethan who handled the sale of my property with incredible efficiency, completing everything in just over 6 weeks — far quicker than I ever expected.

From the very beginning, they were professional, responsive, and highly organised. Communication was excellent throughout, with regular updates and clear explanations at every stage, which made the whole process feel straightforward and stress-free.

Their attention to detail and ability to keep things moving really stood out, and it was clear they genuinely cared about delivering a great result. I’m extremely grateful for their hard work and wouldn’t hesitate to recommend Collective Legal to anyone looking for a reliable and efficient conveyancing solicitor.

24. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Happy with the service and communication through the process (both on the sale and purchase side) and especially appreciated the advice, patience, and resilience throughout from Abdurrahman Jawzi

10. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid Collective Legal if you want a smooth transaction

I would strongly advise against using Collective Legal Conveyancers. My experience was one of the most frustrating and disorganised I have encountered in any professional context.

I instructed them through Homey to handle the sale of my one-bedroom flat — a simple, chain-free sale agreed back in October 2025, completion finally happened April 2026. The process has taken an excessively long time with no satisfactory explanation. My first solicitor went completely AWOL. Only after I chased repeatedly was I transferred to a new conveyancer — someone I never actually spoke to and had to contact constantly via email and chase via WhatsApp just to get basic updates.

Communication throughout was informal, disjointed, and conducted almost entirely through a WhatsApp group and phone calls. There was little formal correspondence, no paper trail, and nothing put in writing — entirely inappropriate for a legal transaction. I was left to piece together what was happening with no proactive guidance whatsoever.

At every stage there has been confusion and delay. The situation reached its worst point at exchange, when a completion statement arrived containing errors and then the revised statement with no name, title or contact details on it, and I was never even asked to sign it.

They state fees are transparent, they were not. Additional fees which had not been mentioned at any point of the transaction were only highlighted when I asked for a review on the account and what I would be charged upon completion.

Collective Legal Conveyancers were at times verging on incompetent, consistently reactive rather than proactive, and defensive when issues were raised. This is not what you want from a conveyancer when dealing with one of the biggest financial transactions of your life. Avoid.

14. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great service – they’re involved in a number of my transactions and consistently deliver.

We recently completed what was probably one of the most challenging sales of my career. The chain included an auction property and a council buyback, which added multiple layers of complexity. Despite this, the team at Collective Legal maintained excellent communication throughout.

We achieved a simultaneous completion at 4:45pm on the day, and most importantly, no one was left without a home. A fantastic result under pressure.

13. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended

Sir John Fogge / Green Close and Hillbrow Lane sale

We want to say special thanks to Abdurrahman J and Shashisuru M.
AJ and Shashi are a dream team and they truly made the sales process as easy as possible for us.

At times when the onward and upward chain was difficult to deal with, AJ and Shashi were so helpful and calming.

Truly those two have been on the case, always on top of everything, calm and professional.

Even though we are sure they had a lot of other cases, it amazed us how they knew everything at any given time and they have been always kind and informative.

They also respected the timescale we were on and tried their utmost best to keep it while keeping the rest of the chain happy.

Buying / Selling properties are tough, throwing in a chain even more complex, but having amazing solicitors who are amazing is priceless.

We can’t recommend AJ and Shashi enough and anyone who is looking for a dream team should consider contacting AJ and his team.

2. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience

Me and my partner used Collective legal for buying our first house. They were extremely helpful and professional throughout the whole process providing us regular updates and helping us understand everything going on. Vinoli and Muni couldn't have been better.

27. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very attentive

Very attentive, good service from AJ, at no point were my solicitor an issue in the process. Minor issue with final bill being the incorrect amount but this was swiftly resolved. I would recommend this to a friend.

31. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Shockingly bad service from Collective…

Shockingly bad service from Collective Legal. We were kept in the dark all the way though, they did not talk us through the process at all and didn't send us the documents to view and sign until very close to the completion date, putting the chain in jeopardy. At one point we hadn't heard from them in weeks and saw no progress logged on the Homey site so we started looking into whether we could change solicitors. They wasted a day changing my surname from the correct one to my maiden name on the documents, which could have been avoided by actually looking at the identity documents we submitted at the start and querying it if they weren't sure. Even after agreeing that I could use my current surname, the maiden name was still auto-filled as my digital signature. I also had to chase several times to get answers to my simple questions which they had tried to straight up ignore.

For Collective legal: my homey ref was PU-JHY-0006 and the staff "helping" / making things harder for me were POD Name- Thteta and main contact Eksha Limbu

27. März 2026
Bewertung ohne vorherige Einladung
Collective Legal-Logo

Antwort von Collective Legal

Thank you for your feedback.

We’re sorry to hear that your experience did not meet expectations and appreciate you taking the time to share such detailed comments. We understand how important clear communication and timely updates are, particularly during a property transaction.

Your concerns regarding communication, document handling, and the issues with your name have been noted. This is not the level of service we aim to provide, and we will be reviewing this internally with the relevant team members to better understand what occurred.

We also note your comments regarding response times and the need to chase for updates, and we appreciate how frustrating this would have been.

Thank you for providing your reference number—this will assist us in carrying out a full review.

Kind regards,
Seth

Bewertet mit 1 von 5 Sternen

I would not recommend Collective Legal…

I would not recommend Collective Legal as a conveyancer. Their staff is uncommunicative and prone to lying. I suspect that I was also nearly a victim of fraud when they insisted that I pay them more than was actually required for our transaction. It took several emails insisting that our completion statement reflect what was actually quoted at the beginning. There were line items on their original statement that were actually free services per their terms of business and a blanket CHARGE for "deposit" which esentially negated the money I had put down on the service. Even after they finally accepted the changes to the correct statement, there was no acknowledgement or apology for the mistakes they had made which would have cost us a signifigant amount of money. My wife and I both sent several questions which were ignored. Important documents were changed without notice after we gave our approval. Lies were told to the estate agent and solicitors of the people we were buying from, mostly to do with how close we were to being ready to exchange. This whole experience has caused us a lot of anxiety. Again, I would not recommend them at all and will likely be submitting a complaint to the CLC and SRA.

27. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Sanjay and Minuri from the Birmingham…

Sanjay and Minuri from the Birmingham office were my Solicitors. They did an amazing job - we managed to push to competed in roughly 8 weeks! I did have to chase up acouple times but that's to be expected, both Sanjay and Minuri we're very helpful! would reccomend!

27. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have just sold my house with Homey today!

I have just sold my house with Homey and collective legal and I can’t recommend them enough! This was such a stressful huge thing for me that I haven’t done for 12 years. I was tempted to go with what I call old fashioned solicitors but am so pleased I didn’t.

They have a totally slick approach and professional at all times. A WhatsApp group that just meant everyone was in touch and could ask/gain knowledge and advice instantaneously. A really refreshing modern way of selling and buying! Great teamwork and responsive communication always. My sale wasn’t easy and there were a few complex issues for the team to deal with which they did impeccably! They always had time for me whenever I called or emailed and no matter what I asked or how many times I asked, the team were always on hand to answer and give me that reassurance which is so important when you are dealing with such a huge stressful life event. It’s something they deal with on a day to day basis but it’s something that to most people, definitely myself, is so alien and stressful. They made me feel like I was their only client!

Team Lambda, Thasneem & Thashmialan and all overs who were involved were just brilliant! Dont think twice before using them!

27. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Can’t recommend enough

Can’t recommend enough, both Vinoli and Muni were very helpful making the process as first time buyers extremely easy and stress free.

27. März 2026
Bewertung ohne vorherige Einladung
Collective Legal-Logo

Antwort von Collective Legal

Thank you for your wonderful feedback.

We’re delighted to hear that your experience as first-time buyers was made easy and stress-free. That’s exactly the kind of support we aim to provide.

Vinoli and Muni will be especially pleased to hear your kind words—we’ll be sure to pass this on to them.

Congratulations on your purchase, and we wish you all the best in your new home.

Seth

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