Brian Watson

I’m posting here because after sending the email below, I got two failed message reports:
Delivery has failed to these recipients or groups:

The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient directly.

Here is the email I sent to them:

A potential customer just alerted me to an issue they discovered when checking out our web sites. You scored mctours.eu and mctours.co.uk on a trust index of just 19.4% and 16.5% respectively, then continued to make libelous unfounded derogatory statements including:

1. The sites are merely a facade.
2. The age is less than a month old.
3. That the business could be defined by the following tags: New. Suspicious. Dubious
And so on.

There is something fundamentally flawed with your algorithm to draw such conclusions.

We are a successful company that has been in operation since 1996. The business name was changed in 2010 to McTours and shortly after we registered mctours.eu, mctours.co.uk and other domain names. I take offense at your statements inferring we are anything other than a legitimate business. We show our company registration number at the foot of our home page "McTours Ltd is an independent company Registered in Scotland No. SC371750 (formerly Harley-Davidson Tours Ltd)", and so, a visit to the UK companies house data would have shown that McTours Ltd was incorporated on 26th January 2010 and that all filings are up to date. How can you therefore state the site is merely a facade?

If your tools worked correctly, they would have no difficulty discovering the mctours.co.uk was registered on 27th April 2011 making it 14 Years 5 Month 29 Days old. Obtaining data on .eu domain's is not as simple because of privacy settings, but a well-designed tool should acknowledge that rather than returning spurious data. Using a tool like web archive would have quickly returned cached content from as far back as 2013. This totally dispels your comment that the site is less than a month old.

You also state your ratings are affected by spam reports. You should be well aware that whilst we have never disseminated spam nor have our systems ever been compromised in any way that might act as an agent to send spam, our mail is hosted on Office 365 and therefore their IP can be flagged for sending spam even though the majority of tenants are not responsible for this. A well-designed tool would take that into consideration before drawing the wrong conclusion.

Whilst we do not actively solicit reviews many customers have posted them on a variety of review sites. A visit to any of there would have instantly furnished you with legitimate customer feedback. As you tool clearly omits such a step, I would urge you to redesign it before returning such misleading data about any other site.

As you should now gather our business most certainly is not new, suspicious, and or, dubious.

I see no reason to furnish you with any additional information. The above gives you adequate publicly available content to verify all that I have stated, so, if you do not correct your listings and remove this libelous content and any other misleading data with immediate effect we shall, have no other option than to consider raising court action against you for deformation of our good character.

Regards,

Brian Watson
Director
McTours Ltd

Another point of note.
The controlling company appear to be Zeus, LLC dba Guiding Tech Media who state on their Privacy Policy "NOTICE: This website may sell and/or use your personal data." which is all the more reason not to divulge anything to them that is not already in the public domain.

UPDATE 4th November 2025 14:05 GMT
As I have heard nothing in response to this post and others I made to both scan-detector.com and Zeus LLC I was about to commence legal action. I just went to collate evidence to raise my case only to find that my sites are now being reported with a 100% rating!

Much to my surprise I had a small brand new tool kit sealed and in original packaging confiscated at Edinburgh Airport. These were small hand tools and the guidance stated "tools, especially those with blades or shafts longer than 6 cm (e.g., drills, saws, and crowbars), are not permitted in hand luggage." and so what I had should not have been a problem. Anyway I was issued a ticked and advised that Luggage Point offered a recovery service. Before boarding I went to their web and completed the form. It took them a week to reply and although they were offering to post this had no guarantee of delivery and the cost exceeded the value of the tool kit. I replied asking about collection at the airport. It took them another week to reply by which time I had returned and so making a trip back to the airport would be added cost and as their admin fee is £10+VAT (£12) and the item is only worth £14.99 there was simply no point. Had they replied in a timely manner I may well have paid the cost and collected on my return but it seems to me that they deliberately delay which I guess is so that they can sell the goods in bulk to make more than they would in admin fees!

Response added 25/09/2025
I was fully aware that you had not confiscated the item and the role you play in repatriating lost or confiscated items.
Your delay negated the recovery option, because of the cost of returning to the airport and parking there etc.
In your reply vis-à-vis postage you now state “tracked delivery, and insurance,” whereas in an earlier email you gave no postage options but stated “Luggage-Point cannot be held liable for any loss or damage when an untracked courier service is requested by you” leading me to interpret that if I instructed you to post that I accepted the risk and that it would be untracked where the item may be lost or damaged in the process. I suggest you reword this sentence to remove any doubt.

The Vax Blade 4’s are great vacuum cleaners but not quite the bargain it claimed to be. This Blade 4 Classic offer said "Save £110 Buy at £109.99 was £219.99". It is the basic machine. I gave it to my daughter because I already own a VAX Blade 4 Pet & Car Cordless Vacuum Cleaner which cost £179.99 and came with lots of attachments, so, I'm struggling to see where the claimed £219.99 price tag came from.

I strongly suspect that this is a scam site. I thought I was taking part in a Screwfix questionnaire. The Screwfix logo was clearly displayed and whilst the questions raised didn’t seem to be related to anything Screwfix do, on reflection I realise it was to gather personal data that could be used to clone my identity. A scam alert from my bank and follow up email saying "We're excited to have you on board with pluswrit.com!" raised my suspicions and culminated in me replying to state I had not joined them, followed by a call to my bank to stop the transaction and cancel my card to prevent any further deductions such as those experienced by others who posted here.

UPDATE
Definately a scan. I never requested a membership but have now got emails and a login confirming that is what they charged me for. I then discovered that after 14 days they were going to charge another £40.49 and that the £2.50 already paid was for a Trial Subscription and clearly not for a tool kit from Screwfix!
If you get trapped the same way then, log in, scroll down, click account at lower left side and there you can cancel. Which is what I have just done.

To say I was disappointed at Waterstones today is an understatement. I went to their Byres Road branch to buy some books for my granddaughter who is visiting and remembered that I had a Waterstones Gift Card. At the till this was rejected on the basis that it had lapsed. On returning home I eventually found the T’s & C’s online and sure enough it says “If a Sterling Gift Card is not used for a period of 2 years from the date or purchase (or date of last card transaction, if later), it will automatically expire and any remaining balance will be deducted”. I have had it lying since December 2021, so, it is indeed over two years old.
Back when I got the card I went online to but a book only to find that the price at Waterstones was greater than Amazon and that I’d also incur postage. In reality this additional expense virtually rendered the card worthless so I bought on Amazon. I have visited my local branch a few time and bought books because I’d forgotten about the gift card. That was of course my fault.
What bugs me about this is that Waterstones have had the money in their account since my friend purchased the gift card. Due to inflation the value then was greater than the value now so it’s already a winning situation for them. To simply say it will automatically expire and any remaining balance will be deducted seems like robbery to me.

06/02/2025 - In response to Waterstones reply.
The gift card was glued inside a cardboard outer wrapper and had never been removed. Therefore, no expiry date was visible. When removed I do see the 24 month limit printed on the rear along with other text that is very small and difficult to read. Nowhere does it state an actual expiry date. Without the receipt which shows the date of purchase it is impossible for the recipient to know when the 24 months is up.

Great service, I only had one very minor issue when I set off down the road and my tyre pressure monitoring system flagged low pressure. It was promptly resolved and to be fair to Protyre they had inflated to the specified level but the TPS settings were higher, so, might have been a Jaguar issue putting one set of pressures on the label inside the door and another in the software.

Luke Chrysanthou was very helpful and carefully listened to my needs to help me secure my new Tiger 1200 GT Pro. He also explained what their extended warranty offers and recommended a ceramic coating. Superbike Factory have also arranged delivery which saves me the time and effort to travelling the Chesshire to collect.

Autotrader is easy to use, offers vendors a suggested price and was a great marketing tool. The first person who came to see the car after it got a fresh MOT and service today bought it at full asking price.

I've bought many items from AO, my first purchase was back in 2015, and the service has always been great. This latest purchase was no exception, nice telephone conversation with sales team, easy to use web site, regular updates on delivery and a great pair of guys delivered new dishwasher to our top floor flat, cleared packaging and removed the old unit all in minutes.

I'm bitterly disappointed in Squadhelp. I have declined past offers when approached about some short domain names I own because they were in use at the time and I had no plans to sell. As I near retirement it was time to reappraise and I decided it was time to dispose of some domains and listed them with Squadhelp

I listed 3 x 4 letter domains with them and applied for all to be premium listings. The initial valuation on one fell short of those past offers so I appealed the value. It took them over 3 months to reconsider their valuation.

They require you change the name servers to theirs but as email was still in use for tacl.com and as they do not offer DNS control I had set up a 301 redirect pointing the domain to their page. It seems this is not acceptable and so they delisted the domain. Bearing in mind that it could take a considerable time for them to sell the domain I saw no reason to lose the email facility until a sale had been agreed and opened a discussion around how we could overcome this matter.

During this ongoing discussion about how best to resolve this email matter, they delisted my domain again. I highlighted the ongoing dialogue and they relisted it but requested I change the CNAME for the domain to point to their IP. I did this but a few days later got another delist email. I checked and sure enough they had already delisted the domain.

That was the final straw for me. I removed all three domains I had listed with them and will await the next approach because I’ve learnt in the past that there is plenty interest in short pronounceable domains and I’m sure sooner or later I’ll get another approach.

The staff are friendly and helpful though it can take a while to get anyone to answer the phone or the door. The quality of repair is excellent although the tme it took seemed much longer than I expected albeit my car was returned faster than their estimated completion date.

I like this service becuase you drop off and pick up your vehicle very close to the terminal yet pay less than you might otherwise do because they take your vehicle off site whilst you are away.
I can see a minor problem from this most recent parking insofar as my battery must have gone flat because the clock needs reset. This may have been caused by the alarm sounding if a window was left open or a door not properly closed but nothing was mentioned to me about it.

On 1st September we arrived in Rome to find Lufthansa had left our baggage in Zurich. We were advised that it would come in the next flight and so hung about the airport in expectation but nothing came. That evening I called Voyager Emergency Assistance Number only to be told that this was for medical emergencies although the chap did suggest I should buy what I needed and keep receipts to reclaim my outlays. As the following day developed we learnt we were not going to be reunited with our bags and as we had a ferry to catch to Palermo we had to buy essentials and get on our way. Cutting a long story short we did not see our bags again until returning on the 13th September and in the intervening days more essential items had to be purchased.
On the 15th September I initiated the formal claim procedure with both Lufthansa and Voyagers claim handlers CSAL. The domain Voyager offered csal-claims.co.uk was parked and after a call I was given a claims form URL where I submitted details of my claim. This was followed up with an email to CSAL together with scans of receipts for outlays. On each occasions I attempted contact I got an auto response advising that it might take 6 weeks to get a reply.
When Lufthansa gave some compensation I again contacted CSAL to update them and to get feedback on how my claim was progressing but again other than auto replies I heard nothing. On the 5th December I made contact with Voyager sales team to obtain their complaints department contact details. They told me to email complaints which I did and again waited. I sent reminders on 16th December an 3rd January. None got a reply, so, I am not considering raising a small claim against them because I cannot see any other way of gaining their attention.

Pleased with the quality of my herringbone tweed suit.
The communication from Abitto was also good; they advised me that the trouser length ordered was unavailable but they offered to alter another pair. I agreed and the goods arrived two days later. There is a minor flaw in the waistcoat where the material has been stitched just below the left pocket but this is not bad enough to require replacement.
The shipping box size used caused creasing of the garments. Nothing severe, it can easily be pressed, but these minor issues have resulted in a loss on one star from this otherwise happy customer.

I've bought from Samuel Windsor since the company started and overall I'd say I'm very pleased with them.
This review is prompted by recent emails bearing the "closing down sale" banner, which I found rather surprising because I though online retail was doing well. I checked to find more and discovered the high percentage of bad reviews and recon this must be the reason.
Over the years I have dealt with them I have had problems but they were always addressed to my complete satisfaction. I do not recognise in any of my past dealings the types of challenges others repot facing.
I will be saddened to see the demise of this firm who I have always found to offer quality items at good value for money prices and many of the sale items I bough were genuine bargains.

MCE were not the cheapest quote I received for my multi bike policy but when all factors were taken into consideration I chose MCE because I felt they offered the most appropriate cover at a fair price whilst the lower cost options were all lacking in one area or another.

I am not impressed by 247 Home Rescue. I've been a customer for several years and have continued my boiler maintenance plan as an insurance policy but in reality it is expensive and the service is terrible. Annual servicing takes just minutes because all they do is test the exhaust and if that it within limits, which ours has always been, they mark up the service record and go.
You need to go online book your service appointment which invariably has to be about a month in advance, however, that system is not currently working and so I was pleasantly surprised when they called me this year to fix the appointment. At first I though that is good, they are finally being pro-active, but no, it soon became clear that they were upselling trying to get me to buy an inhibitor. A bottle of inhibitor typically costs about £7 but they claimed their £80 treatment was being offered at the discounted price of £30. I declined, although you would think if inhibitor is needed it should have been part of the service because they are after all collecting £29.36 per month for this plan, but their response to my refusal to buy this added service was to cancel the appointment scheduled for today. I had to call and rearrange. It took longer to get through than it is likely to take their technician to check our boiler. It is now scheduled for the end of the month. No time specified so I'm supposed to stay in all day waiting for their 10 minute visit.
Our boiler has never broken down and is now over 5 years old. If I consider what they have been paid over the years it just about covers the cost of replacing the boiler. Add to that Bosch offer a 5 year guarantee on parts and I now see this plan was foolish.
I'd suggest that if you also have a nearly new boiler just pay to have it checked or serviced annually and you will save a lot. This plan in my opinion has been a waste of money and 247 have done nothing to inspire confidence over the years.

Update 17/05/2021 14:00
247 phoned me, but when asked to confirm details I declined. I never verify identity related questions with anyone who call me. If I call them I can understand the need for this but if they called me they know who they called and I only have their word that they are who they claim to be.
They refused to continue with the call unless I obliged. Another failing on their part!

Update 17/05/2021 17:29
As 247 have posted their reply to me in this thread I feel it appropriate to share my side of this tale. First point to note is that before placing this post a fresh appointment had been arranged for the end of May as stated above. Despite this they seem intend of arranging yet another!

The other matter they refer to is here service intervals. This is what I said to them in an earlier email:
The reason those dates you listed are widening was down to your inability to provide an appointment each January on the anniversary of the installation. It is rare to be given a date sooner than a month ahead. As you quite rightly highlight rather than an annual check it has been 14 months, 13 months and 15 months between services. When compared to the due date of the annual service you will note that to date you have been;1 month late, 5 months late, 6 months late and 9 months late. The current year is already overdue by 4 months and that is why we are having this dialogue.

In a further email I commented:
Miss xxx, you really don’t get this do you? I only have your word that you are the person from the department of the company your claim. I am willing to take that on trust. I am not asking you to reveal any of my personal details to me.

The issue is that you want to verify my identity. I claim that you have no need to do so, because you called me and more specifically on my personal mobile number. As such you already to whom you are speaking. However, if you were not who you claimed to be and I were to answer the “security questions” you plan to ask then I would be revealing information to that person and could compromise my personal data.

As stated earlier this type of check is NOT required under data protection and if you actually read the act you would understand that.

It would seem that making this public has struck a nerve and they now want to resolve. However, their total disregard to the statements I have made merely strengthens my belief that they are not a company I'd ever endorse.

I first bough a PC from EuroPC in the late 90's and have occasionally bought more from them over the years as they have moved from Darnley, to Ibrox, Fifty Pitches and more recently East Kilbride. They have always provided quality equipment at a fair price. This most recent purchase was no exception. I'll certainly check what they have on offer next time and I'm sure if they have what I need I'll buy again. I'd have no hesitation to recommend EuroPC to others.

-- Revised 24/11/2020 --
Goods finally arrived. The quality of the watches is good and for the discounted price paid they represent great value for money. However, I dont think they were worthy of the original advertised price.
It is a great pity that the overall experience has been let down by appalling distribution. I initially rated 1 but would have rated 4 if the watches had arrived in time. Overall I have changed my review to 3.
-- Original Review --
Same story as so many others. I ordered 5 watches on 6th October because I felt sorry that the company were closing and I thought the watches would make unique Christmas gifts. A flurry of emails followed trying to sell more but no update on shipping. After 3 weeks I raised a query and got what looked like an automated reply. Several follow up emails were sent including one cancelling the order and requesting a refund. The cancellation email prompted a response by phone on 13th November in which I was reassured they would update me no later than Monday 16th, needless to say I'm still awaiting that update; however, I did get an email today stating that my order was "top priority" and that "once fulfilment gets to your spot in the queue it will be out the door" but ended with "If you haven't received an update on your shipment by this time next week, please reach back out and I will escalate this to management for you" which is most disappointing. I will give it this week then I'll simply ask my card provider to raise a chargeback.

Switched to Together last year and have just renewed this time fixing my rate for the next 3 years. They compare well on price comparison sites so I know the rate I have is competitive and securing that for the next 3 years is a bonus.