Wilsons Epsom Bewertungen 1.995

Mike gave us great service and was very helpful.

Bought our family car from Wilson’s Epsom early this year. Throughout the buying process both Ryan and Jodie were fantastic. Both were non-pushy, yet knowledgeable and very personable. They gave Wilson’s absolute credibility and are the reason we opted to buy our car from here. A real pleasure to deal with. Thanks.

I am delighted with my new Hyundai Inster Cross and particularly with the excellent service from Greg Fox and the team at Wilsons in Epsom. His advice and support during the part-exchange and purchase process was tailored to my requirements.

I went to this dealership on spec to look for my new mobility vehicle. When I arrived at the shop I went inside with my son. We were guessing which models were the ones that I could have a gentleman who said he was the manager came up to us eventually, we had been there about 15 minutes at this time asked if he could help. I asked him about the car. He did not offer to let me look at the car. He just said they were losing the contracts at the end of the month and if I ordered it now. I could have it but by the end of the month they wouldn’t be able to order anything. after that, my son and I and I went into the vehicle on display and looked around unassisted when we were leaving because we didn’t seem we were going to get any help. I saw 4 sales staff outside standing by the vehicle I wanted to see ,chatting and laughing. I asked them if they could help me with the vehicle and one offered to help and showed me the one inside the showroom. I asked if he could turn it on so I could see the display he said no because he hadn’t had its pre-road checks, however there was one outside that was a demonstrator but he didn’t offer to take me to that one so I could see how things worked.

I feel that because I was casually dressed came with a young person and I was female they didn’t think I was serious which is disappointing in 2026 Even if they had kept the contract after the end of the month I would not give them my business very disappointed indeed

Jodie was great and very professional but calm start to finish. Gave me time to think through the purchase and chat through other options. Thank you :)

My experience at Loads of Vans was positive because of the overall help and guidance from the outset through to handover.

Excellent service, really took time to find what was best for me and my situation. Scoured through a lot of cars and options making sure it was the best car.

The Sales person was very helpful and informative. We had some back and forth and negotiated a price and finalised a vehicle. I was excited, and had everything ready, including an insurance quote.

I put down a £99 deposit for the vehicle. I didn't buy it straight away because I wanted to see it in person, but everything seemed fine! The vehicle had been taken off the website and was ready to be mine.

I was just about to book travel (5 hour journey and £90 public transport) when I had a question about the car. I sent them a quick email. The reply I got back was

"Someone actually just came in and saw the car and was ready to pay cash, so my manager sold it to him. This car is no longer available."

And then the sales guy went on annual leave (hopefully he's using it all up and getting the hell out of there because what kind of professionalism is this!) and I still haven't got my deposit back!! £99 on nothing. I'm unsure what's going on and if I'm going to have to take legal action. I have not had my money back and it's been almost a WEEK! Avoid avoid avoid. Just absolutely unprofessional and ridiculous!

I received a walk around video of the vehicle, it was cleaned and delivered exactly as requested. Everything went extremely smoothly.

Lucy is very knowledgable and professional. She made my experience in buying my first mobility car stress free and answered all my qestions. Lovely calm young lady. She is an asset to Wilsons in epsom. Thank you Lucy

Nice guy. Not pushy. Informative

Read and be aware.

I purchased a car from this dealership recently. The car seemed fine at first, but soon started presenting issues. I wrote back, wanting to return the car, Under the Consumer Rights Act 'short-term right to reject', if unsatisfactory. This was immediately rejected by them and wanted the car seen by their technicians. I knew they would try everything to not have the car back.

I took the car to an independent garage. He drove the car for a few miles and found it to be unfit and not smooth. He told me to either take the car back or take it to a main dealer where their qualified technicians can use specific diagnostic tools to check (an expensive service at my own cost). I eventually got rid of the car. An expensive and stressful ordeal.

Be very, very careful. Avoid completely.

Mike was really helpful when we purchased our MG ZS. He was very informative and friendly and answered all our questions. The personalised videos provided before we visited were also really useful.

I had such a lovely experience picking up my new Peugeot 5008 at Wilson Epson. The car itself is absolutely gorgeous, spacious, smooth to drive, and packed with features that make every journey feel a bit more special. I’m genuinely so happy with it.

What made everything even better was Jodie Barker, who was amazing from start to finish. She was friendly, patient, and really took the time to make sure I felt comfortable and excited about my choice. Nothing felt rushed or pushy, just genuine care and enthusiasm.

Overall it was such an easy and enjoyable experience, and I couldn’t recommend Wilson Epson and especially Jodie more. Thank you for making it all feel so seamless

Alex has been super helpful in informing me of the options that are available to me. I shall be back to him very soon.

Hi we were greeted by a lovely man called Maddox what a wonderful man so helpful just wanted to say what a credit to your company many thanks Daniel finch

Alex was really helpful and made the whole process of buying our new car very easy. He answered all of our questions. The whole experience was really quick and very professional. I would highly recommend Alex and Wilson’s to anyone I know who wanted to buy a new car. Great customer service!

Excellent attention to detail and patience with my questions

Genuinely the worst experience I have ever had. Multiple issues with communication and being over priced for servicing, fixing issues related to car. Was quoted £6k for fixtures, however upon questioning to understand the issue and gaining additional advice elsewhere, the total cost paid was £2k. Updated the mileage on my car on the DVLA website incorrectly by quoting an additional 25000 miles - told me on numerous occasions it was fixed and still an issue today therefore unable to sell car. Lastly, missed an oil leak during the service, again causing potential harm to me and my family by being under the impression the service was complete. No customer service whatsoever. Awful.

Alexander was very helpful without being ‘pushy’. He had full knowledge of the product, I would 100% recommend him.