We have been most impressed by all the WI teams who planned the installation, who laid the fibre and who mole ploughed it over a considerable distance to our isolated farm. The telephone and email co... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have used Wessex Internet for several years now and they have always responded very quickly to any issues that I might have. I was having Router problems and emailed them. The reply from Daniel was... Mehr ansehen
Initial contacts by phone were really clear and helpful. Excellent phone support staff. The ground work team was efficient and left the garden looking tidy. The installer (Ollie) was tememndous. He wo... Mehr ansehen
Unternehmen hat geantwortet
An excellent company to deal with. only reason for the 4 stars rather 5 is their cable installation team who arrived four days before the agreed date unannounced, blocking the shared driveway and atte... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
From Cranborne Chase to the Dorset coastline, and out to rural South Somerset, we're proud to offer our customers broadband the way it should be - fast, reliable and affordable.
Kontaktinformationen
Ranston, DT11 8PU, Blandford Forum, Vereinigtes Königreich
- 0333 240 7997
- info@wessexinternet.com
- www.wessexinternet.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Our installer
Our installer, Palo Palo, came out this morning to hardwire the new router and extender into our house. He gave us a 30 minute before arriving, and was extremely helpful and friendly whilst installing. So far, we are very happy with the services provided by Wessex Internet. Cheers Palo Palo

Antwort von Wessex Internet
Great support from Stephanie
I needed help as my router had been reset and I couldn't access the internet. I used a web form to explain my problem on Sunday evening. Stephanie from Wessex Internet, phoned me first thing on Monday and she also sent an email with really helpful instructions that enabled me to get back online quickly. I was so relieved, and grateful for the support and service I received. Thank You Stephanie.

Antwort von Wessex Internet
Excellent from start to finish
Excellent from start to finish - thank you GT 1 You’re the best!!!

Antwort von Wessex Internet
The team were very helpful and polite …
The team were very helpful and polite be careful for scanning for wires and pipes and cables done a great job

Antwort von Wessex Internet
Great service start to finish
Great service start to finish. Very professional, personable staff. Quick, efficient and effective. Costing me half Mr current B.T. rate for slower, not FULL fibre service including a landline!

Antwort von Wessex Internet
Excellent team 2
The two guys (Harry and Freddy) that came to connect the cable to my home were friendly, courteous, fast and efficient. They kept me informed throughout the proceedings. Fully recommend!

Antwort von Wessex Internet
Polite and knowledgeable support from Oliver.
Oliver was very professional and helpful.
He solved my problem immediately.

Antwort von Wessex Internet
Garden team 3 were fabulous
Garden team 3 were fabulous. Efficient and quick. They were friendly and explained everything clearly. The garden didn’t even know they had been there, excellent service!

Antwort von Wessex Internet
Harry, Freddy and Poppy Installing Wessex Internet Full Fibre.
Harry and Freddy did the outside work and Poppy did the inside installation of the Wessex Internet appliances. They were very efficient and friendly, They were very knowledgable of the system they were installing and very patient in explaining it all to us.

Antwort von Wessex Internet
Harry & Freddy
Harry & Freddy: quick, efficient and polite. What a credit to your company.

Antwort von Wessex Internet
Great set up by Garden Team 3 and…
Great set up by Garden Team 3 and PaloPalo.
A whole day of a challenging Project of fibre installation which they did with professional ism and patience.

Antwort von Wessex Internet
Fault resolution
When there ia a problem
1. The help line is quickly answered
2. By a real person who is cheerful, courteous and knowledgable.
3. The fault is quickly dealt with.
4. There are very rarely any problems with this internet service.

Antwort von Wessex Internet
Sustained help in a tricky switch over
I am most impressed with the call helpers diligence in helping me sort out a rather tense switch over from EE (which seem to be the only provider creating hoops to jump through).
My handler, Stephanie, kept me informed, went the further mile by giving me curtesy calls as to progress and cheerfully and efficiently brought the matter to a satisfactory resolve. Further she helped sort out booster WiFi signal and ensured everything was satisfactory for me.
The attention and positive detailed help I was given makes me feel confident Wessex Internet will be there for me. Thank you Team.

Antwort von Wessex Internet
Excellent installation and performance…
Excellent installation and performance now installed and in use. Only downside I had a friend's code which I had mentioned to the person who was dealing with my application but he didn't tell me I had to activate the code before I signed my application so missed out on 3 months free usage.
Thanks Garden Team3 for getting the job done
Thanks Garden Team3 for getting the job completed so as not to delay the activation.. Managed to locate the buried coil, dig it up and plough to the cabinet…
Top work..!

Antwort von Wessex Internet
Had a problem with incoming calls
Had a problem with incoming calls which was quickly resolved by Will. He explained clearly what I had to do at our end of the line and assured me I would not turn off our internet connection whilst my daughter was working on line.
Call back to make sure everything was ok was prompt.

Antwort von Wessex Internet
Appreciation for Garden Team 3
Appreciation for Garden Team 3 for thoughtful and efficient cable installation, all left tidy at the end of the job.

Antwort von Wessex Internet
Best garden team
The team were superb. We could not believe how quickly and neatly the job was done. Best team in the business.

Antwort von Wessex Internet
Great service
Great service, friendly install team, would highly recommend.

Antwort von Wessex Internet
Harry & Freddie professional
Harry & Freddie professional, helpful & pleasant.

Antwort von Wessex Internet
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







