Wessex Internet Bewertungen 

1.777
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We have been most impressed by all the WI teams who planned the installation, who laid the fibre and who mole ploughed it over a considerable distance to our isolated farm. The telephone and email co... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have used Wessex Internet for several years now and they have always responded very quickly to any issues that I might have. I was having Router problems and emailed them. The reply from Daniel was... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Initial contacts by phone were really clear and helpful. Excellent phone support staff. The ground work team was efficient and left the garden looking tidy. The installer (Ollie) was tememndous. He wo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

An excellent company to deal with. only reason for the 4 stars rather 5 is their cable installation team who arrived four days before the agreed date unannounced, blocking the shared driveway and atte... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Internetanbieter

Vom Unternehmen geschrieben

From Cranborne Chase to the Dorset coastline, and out to rural South Somerset, we're proud to offer our customers broadband the way it should be - fast, reliable and affordable.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

1777 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 83 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(1.777)

860 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Our installer

Our installer, Palo Palo, came out this morning to hardwire the new router and extender into our house. He gave us a 30 minute before arriving, and was extremely helpful and friendly whilst installing. So far, we are very happy with the services provided by Wessex Internet. Cheers Palo Palo

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Abigail, we're happy to hear you're now connected and received such helpful and friendly service, we will pass on your thanks to Palo Palo. We aim to keep up the personal service, please don't hesitate to call if you need us. Thank you for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

Great support from Stephanie

I needed help as my router had been reset and I couldn't access the internet. I used a web form to explain my problem on Sunday evening. Stephanie from Wessex Internet, phoned me first thing on Monday and she also sent an email with really helpful instructions that enabled me to get back online quickly. I was so relieved, and grateful for the support and service I received. Thank You Stephanie.

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Stephen, we're so glad Stephanie was able to resolve your issue quickly and easily. We will pass on your thanks to Stephanie and please rest assured we're always here if you need us! Thank you for taking the time to leave your feedback.

Bewertet mit 5 von 5 Sternen

Excellent from start to finish

Excellent from start to finish - thank you GT 1 You’re the best!!!

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Jo, thanks for the excellent review! GT1 will be chuffed to hear they're the best!

Bewertet mit 4 von 5 Sternen

The team were very helpful and polite …

The team were very helpful and polite be careful for scanning for wires and pipes and cables done a great job

5. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Christopher, we're so glad to hear the team were thorough, knowledgable and polite. We will pass on your feedback, thank you for leaving a review.

Bewertet mit 5 von 5 Sternen

Great service start to finish

Great service start to finish. Very professional, personable staff. Quick, efficient and effective. Costing me half Mr current B.T. rate for slower, not FULL fibre service including a landline!

1. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi David, wow what a great review, thank you! We're so happy to hear you're now experiencing better speeds for half the cost. And we promise to always answer the phone too 😉

Bewertet mit 5 von 5 Sternen

Excellent team 2

The two guys (Harry and Freddy) that came to connect the cable to my home were friendly, courteous, fast and efficient. They kept me informed throughout the proceedings. Fully recommend!

3. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Graham, we're glad to hear Harry and Freddy have got you connected with expertise and efficiency, we hope you enjoy your new speeds! Thank you for the recommendation.

Bewertet mit 5 von 5 Sternen

Polite and knowledgeable support from Oliver.

Oliver was very professional and helpful.
He solved my problem immediately.

4. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Famie, we're so happy to hear Oliver's expertise and problem solving appreciated! We will pass on your kind words to Oliver and his team, thank you.

Bewertet mit 5 von 5 Sternen

Garden team 3 were fabulous

Garden team 3 were fabulous. Efficient and quick. They were friendly and explained everything clearly. The garden didn’t even know they had been there, excellent service!

4. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Lizzie, we're very happy to hear you garden didn't even notice that Garden Team 3 had been to visit! Thank you for the excellent review, we will be sure to pass it on.

Bewertet mit 5 von 5 Sternen

Harry, Freddy and Poppy Installing Wessex Internet Full Fibre.

Harry and Freddy did the outside work and Poppy did the inside installation of the Wessex Internet appliances. They were very efficient and friendly, They were very knowledgable of the system they were installing and very patient in explaining it all to us.

1. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Mr and Mrs White, we're so pleased to hear your connection has been completed with efficiency and expertise. We will pass on your review to Harry, Freddy and Poppy, thank you for taking the time to give your feedback.

Bewertet mit 5 von 5 Sternen

Harry & Freddy

Harry & Freddy: quick, efficient and polite. What a credit to your company.

4. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Les, what a lovely review, thank you. We will pass on your kind words to Harry and Freddy, we are very lucky to have them!

Bewertet mit 5 von 5 Sternen

Great set up by Garden Team 3 and…

Great set up by Garden Team 3 and PaloPalo.
A whole day of a challenging Project of fibre installation which they did with professional ism and patience.

2. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Nick, we're so pleased your challenging install was completed efficiently by the team. Thank you for taking the time to leave the team a review, we will pass it on.

Bewertet mit 5 von 5 Sternen

Fault resolution

When there ia a problem
1. The help line is quickly answered
2. By a real person who is cheerful, courteous and knowledgable.
3. The fault is quickly dealt with.
4. There are very rarely any problems with this internet service.

3. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hello, we're so pleased to hear our personal approach to customer service is a breath of fresh air, we will always have real humans on hand if you need us! Thanks for great review.

Bewertet mit 5 von 5 Sternen

Sustained help in a tricky switch over

I am most impressed with the call helpers diligence in helping me sort out a rather tense switch over from EE (which seem to be the only provider creating hoops to jump through).
My handler, Stephanie, kept me informed, went the further mile by giving me curtesy calls as to progress and cheerfully and efficiently brought the matter to a satisfactory resolve. Further she helped sort out booster WiFi signal and ensured everything was satisfactory for me.
The attention and positive detailed help I was given makes me feel confident Wessex Internet will be there for me. Thank you Team.

29. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hello, we're so pleased to hear our personal approach to customer service and eye for detail ensured you had a smooth switch over. We will pass on your thanks to Stephanie too, thank you for taking the time to write us a review.

Bewertet mit 4 von 5 Sternen

Excellent installation and performance…

Excellent installation and performance now installed and in use. Only downside I had a friend's code which I had mentioned to the person who was dealing with my application but he didn't tell me I had to activate the code before I signed my application so missed out on 3 months free usage.

27. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thanks Garden Team3 for getting the job done

Thanks Garden Team3 for getting the job completed so as not to delay the activation.. Managed to locate the buried coil, dig it up and plough to the cabinet…
Top work..!

29. Mai 2026
Bewertung ohne vorherige Einladung
Wessex Internet-Logo

Antwort von Wessex Internet

Hi Nick, thank you for the great review, we will pass this on to Garden Team 3 who will be very happy to hear their hard work and dedication appreciated, thank you!

Bewertet mit 5 von 5 Sternen

Had a problem with incoming calls

Had a problem with incoming calls which was quickly resolved by Will. He explained clearly what I had to do at our end of the line and assured me I would not turn off our internet connection whilst my daughter was working on line.
Call back to make sure everything was ok was prompt.

2. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Nigel, we're pleased to hear Will was able to help with and efficient and prompt solution. Thank you for the review, we will pass this on to Will.

Bewertet mit 5 von 5 Sternen

Appreciation for Garden Team 3

Appreciation for Garden Team 3 for thoughtful and efficient cable installation, all left tidy at the end of the job.

25. Mai 2026
Bewertung ohne vorherige Einladung
Wessex Internet-Logo

Antwort von Wessex Internet

Hi Jon, we're glad to hear your garden install was tidy and efficient, Garden Team 3 will be pleased to hear their considerate approach appreciated. Thank you for the review.

Bewertet mit 5 von 5 Sternen

Best garden team

The team were superb. We could not believe how quickly and neatly the job was done. Best team in the business.

2. Juni 2026
Bewertung ohne vorherige Einladung
Wessex Internet-Logo

Antwort von Wessex Internet

Hi Tony, Wow what a great review, thank you! We will be sure to pass it on the team, they'll be happy to hear they exceeded your expectations!

Bewertet mit 5 von 5 Sternen

Great service

Great service, friendly install team, would highly recommend.

1. Juni 2026
Bewertung ohne vorherige Einladung
Wessex Internet-Logo

Antwort von Wessex Internet

Hi Paul, thanks for the recommendation! We're so pleased to hear your install went well and your enjoying our service.

Bewertet mit 5 von 5 Sternen

Harry & Freddie professional

Harry & Freddie professional, helpful & pleasant.

1. Juni 2026
Bewertung ohne vorherige Einladung
Wessex Internet-Logo

Antwort von Wessex Internet

Hello, thank you for the lovely review, we will pass on your kind words to Harry and Freddie.

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