I have used Wessex Internet for several years now and they have always responded very quickly to any issues that I might have. I was having Router problems and emailed them. The reply from Daniel was... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Initial contacts by phone were really clear and helpful. Excellent phone support staff. The ground work team was efficient and left the garden looking tidy. The installer (Ollie) was tememndous. He wo... Mehr ansehen
Unternehmen hat geantwortet
An excellent company to deal with. only reason for the 4 stars rather 5 is their cable installation team who arrived four days before the agreed date unannounced, blocking the shared driveway and atte... Mehr ansehen
Unternehmen hat geantwortet
Garden Team 5. Three lovely blokes turned up to do the outside/garden installation. Proper problem solvers who worked out how to do the work without spending a day digging a trench through concret... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
From Cranborne Chase to the Dorset coastline, and out to rural South Somerset, we're proud to offer our customers broadband the way it should be - fast, reliable and affordable.
Kontaktinformationen
Ranston, DT11 8PU, Blandford Forum, Vereinigtes Königreich
- 0333 240 7997
- info@wessexinternet.com
- www.wessexinternet.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good company to deal with
Turned up when they said, very efficient installation completed quickly and left everything clean and tidy. Excellent work Garden Team 3

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Wessex Internet has been really great
Wessex Internet has been very helpful throughout. Delayed the installation to coincide with the end of my previous contract. Always kept me informed.
Garden Team 3 has installed the cable from the road to the house.
Really friendly guys. They did a good job where it wasn't easy to do.
Just waiting for the team to do the installation indoors now.

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Garden team 3 need a medal for working…
Garden team 3 need a medal for working in 34 degree heat!

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Top Job
Palo Palo came and fitted our internet. Did a great job and really nice guy. Cheers

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Palo Palo did the final installation
Palo Palo did the final installation, he was very efficient, tidy and friendly. Explained everything very clearly.

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Incredible Customer Service
Alex responded to my query instantly, something that seems nearly impossible to come by these days. I have also dealt with Rhiannon on several occasions who is very helpful. The service received is superior to anything I’ve seen before!

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Ruby and Simba were great
Ruby and Simba were great, friendly,polite and worked quickly to install our Internet connection in very hot conditions!

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I was very disappointed
I was very disappointed, because i live on family land, they didn't wa t internet.
Went to meeting, was told £49 set up.
But when i inquired about connection i was quoted £250, because i wasnt the property owner.
Well peed off.
Early last year

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Excellent
This team - Garden Team 3 - did an excellent job. They were very polite and explained everything up front. Then they simply got on with the job, and afterwards showed me all that they had done. They left everything tidy and as it should be. In my book this is exactly how workmanship should be. Thank you very much.

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Time to connect can be long
It took ages (9 months) to get the fibre cable from other side of road to house but Harry and Freddy did a great job connected to the pole and Chris too did a great job cabling the ONT box and wireless router n the house.
All very neat work.

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I very good team arrived on time They…
I very good team arrived on time They were very polite and helpful through out.
They left having done a very tidy job

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Team 3 came this morning (at silly o…
Team 3 came this morning (at silly o clock!) (well, 08.00) and worked solidly until 14.30 ish.
The heat was relentless but they just kept going!
I insisted they sat for 10 mins and drank some squash then they were straight back to it!
I am delighted to say they were very polite and considerate.
It was a huge job going to my neighbours house, round our garden.
The boys tried to keep disruption to a minimum. Ground is rock hard!
I am confident when the rain comes the grass will recover.
A thoroughly pleasant pair!
A job well done!

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Everyone at Wessex Internet has been…
Everyone at Wessex Internet has been really helpful especially the cheerful & hardworking garden team 3, thank you for connecting us!

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5 star customer service
When I had a problem with one of my access points I called support, I was connected to an advisor very quickly. She was knowledgable, friendly and professional and resolved the issue. She even called me the day after to check everything was still working correctly. Kudos on the excellent customer service 👏

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Well done Wessex
Straightforward and easy to change from BT. Excellent and friendly customer service.

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Best internet choice we've made. 250 mb. BT was 16 on a good day.
We've been customers since December 2025 and broadband and telephone wise it's the best decision we've made. We had promises from the main UK provider for over 8 years to provide full FTTP within 2 years. Wessex Internet went from presenting at our village hall to installation within months. From procurement to fitting the service was excellent. Their staff are second to none, always friendly but professional, knowledgeable and efficient. We've only had 1 non scheduled outage and it was caused by a third party's works. Rectified in 3 hours, not the up to 3 weeks our previous provider took. We also received hourly status updates and emails at the start and end of the issue. Wouldn't hesitate to recommend.

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Had Garden team 3 out today to lay the…
Had Garden team 3 out today to lay the cable, they were very friendly and professional, cheers lads.

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PaloPalo was friendly
PaloPalo was friendly, polite , informative and complete the installation quickly and efficiently.
The total experience with Wessex internet from our first meeting, when they where plotting where the cable was going to go to us signing up, has been nothing but excellent at every stage, other company’s should take note that is how customer service should be.
👍😊

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Immediate contact with a person
Immediate contact with a person - not a chatbot in sight. Initial resolution offered and applied. Follow up call the next day to check all was still OK. Fantastic service. Thank you Stephanie

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Prompt response
The communication is excellent
From initial phone call answered promptly and with a clear voice. The query was dealt with and resolved efficiently.
My contact in this instance was Katt whom I cannot praise enough well done team Wessex

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