Wessex Internet Bewertungen 

1.773
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have used Wessex Internet for several years now and they have always responded very quickly to any issues that I might have. I was having Router problems and emailed them. The reply from Daniel was... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Initial contacts by phone were really clear and helpful. Excellent phone support staff. The ground work team was efficient and left the garden looking tidy. The installer (Ollie) was tememndous. He wo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

An excellent company to deal with. only reason for the 4 stars rather 5 is their cable installation team who arrived four days before the agreed date unannounced, blocking the shared driveway and atte... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Garden Team 5. Three lovely blokes turned up to do the outside/garden installation. Proper problem solvers who worked out how to do the work without spending a day digging a trench through concret... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Internetanbieter

Vom Unternehmen geschrieben

From Cranborne Chase to the Dorset coastline, and out to rural South Somerset, we're proud to offer our customers broadband the way it should be - fast, reliable and affordable.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

1773 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 83 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(1.773)

856 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Good company to deal with

Turned up when they said, very efficient installation completed quickly and left everything clean and tidy. Excellent work Garden Team 3

26. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi John, we're pleased to hear your install was completed to an excellent standard! Thank you for the review, we will pass on your kind words to Garden Team 3.

Bewertet mit 5 von 5 Sternen

Wessex Internet has been really great

Wessex Internet has been very helpful throughout. Delayed the installation to coincide with the end of my previous contract. Always kept me informed.
Garden Team 3 has installed the cable from the road to the house.
Really friendly guys. They did a good job where it wasn't easy to do.
Just waiting for the team to do the installation indoors now.

25. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Mic, we're so happy to hear you've had a great start to your Wessex Internet journey, we will pass on your feedback to Garden Team 3, they'll be happy to hear their hard work and eye for detail appreciated. We aim to keep up the excellent service and look forward to getting you connected! Thanks for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

Garden team 3 need a medal for working…

Garden team 3 need a medal for working in 34 degree heat!

24. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Mark and Elaina, I agree and will definitely pass this suggestion on! (From my desk under the aircon). We're very proud of our teams for their dedication to getting customers connected and ensuring excellent service, even when melting 😂

Bewertet mit 5 von 5 Sternen

Top Job

Palo Palo came and fitted our internet. Did a great job and really nice guy. Cheers

24. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Rich, we will pass on your thanks to Palo Palo, thanks for taking the time to leave a review and we hope you enjoy your new speeds!

Bewertet mit 5 von 5 Sternen

Palo Palo did the final installation

Palo Palo did the final installation, he was very efficient, tidy and friendly. Explained everything very clearly.

24. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Tom, thank you for the review, we're pleased to hear your install went well and we will pass on your great feedback to Palo Palo. We hope you enjoy your new speeds!

Bewertet mit 5 von 5 Sternen

Incredible Customer Service

Alex responded to my query instantly, something that seems nearly impossible to come by these days. I have also dealt with Rhiannon on several occasions who is very helpful. The service received is superior to anything I’ve seen before!

24. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Oliver, wow what a great review! We're really happy to hear our personal approach to customer service makes a difference for our customers. Thank you for taking the time to leave such lovely feedback, we will be sure to pass it on to Alex and Rhiannon.

Bewertet mit 5 von 5 Sternen

Ruby and Simba were great

Ruby and Simba were great, friendly,polite and worked quickly to install our Internet connection in very hot conditions!

23. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Luke, we will be sure to pass on your great feedback to Ruby and Simba, they will be very happy to hear they still managed to impress in the heatwave! Thank you for taking the time to write a review.

Bewertet mit 1 von 5 Sternen

I was very disappointed

I was very disappointed, because i live on family land, they didn't wa t internet.
Went to meeting, was told £49 set up.
But when i inquired about connection i was quoted £250, because i wasnt the property owner.
Well peed off.
Early last year

23. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hello, we're so sorry to hear that the land owners didn't want full fibre installed and this effected the initial set up cost for you. We have sent you a request for further information so that we can look into this further and see if we can come to solution that suits you and the land owners. Please keep an eye on your inbox, thank you!

Bewertet mit 5 von 5 Sternen

Excellent

This team - Garden Team 3 - did an excellent job. They were very polite and explained everything up front. Then they simply got on with the job, and afterwards showed me all that they had done. They left everything tidy and as it should be. In my book this is exactly how workmanship should be. Thank you very much.

23. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Lesley, what a lovely review for Garden Team 3, thank you! We will be sure to pass on your great feedback and I am sure they'll be happy to know they raise the bar for workmanship. Thanks for taking the time to leave a review, we aim to keep up the good work and personal service!

Bewertet mit 3 von 5 Sternen

Time to connect can be long

It took ages (9 months) to get the fibre cable from other side of road to house but Harry and Freddy did a great job connected to the pole and Chris too did a great job cabling the ONT box and wireless router n the house.
All very neat work.

19. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hello, we're so sorry to hear there was such a delay on your install. Thank you for your patience and we're happy to hear that Harry, Freddy and Chris we're able to win us 3 stars in this scenario! We hope to earn some more over your journey with us and make up for the slow start. Thanks for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

I very good team arrived on time They…

I very good team arrived on time They were very polite and helpful through out.
They left having done a very tidy job

22. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Nigel, we're so pleased to hear your install team impressed with their personal service and eye for detail! Thanks for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

Team 3 came this morning (at silly o…

Team 3 came this morning (at silly o clock!) (well, 08.00) and worked solidly until 14.30 ish.
The heat was relentless but they just kept going!
I insisted they sat for 10 mins and drank some squash then they were straight back to it!
I am delighted to say they were very polite and considerate.
It was a huge job going to my neighbours house, round our garden.
The boys tried to keep disruption to a minimum. Ground is rock hard!
I am confident when the rain comes the grass will recover.
A thoroughly pleasant pair!
A job well done!

22. Juni 2026
Bewertung ohne vorherige Einladung
Wessex Internet-Logo

Antwort von Wessex Internet

Hi Barbara, Thank you for looking after Garden Team 3 with squash and a break, very kind of you! We will pass on your lovely review to the team, they'll be happy to hear that they still managed to impress despite the heat!

Bewertet mit 5 von 5 Sternen

Everyone at Wessex Internet has been…

Everyone at Wessex Internet has been really helpful especially the cheerful & hardworking garden team 3, thank you for connecting us!

18. Juni 2026
Bewertung ohne vorherige Einladung
Wessex Internet-Logo

Antwort von Wessex Internet

Hello, we're happy to hear you've had a great installation experience and that you got to meet the wonderful Garden Team 3! We will be sure to pass on your kind words to the team. We hope you enjoy your new speeds!

Bewertet mit 5 von 5 Sternen

5 star customer service

When I had a problem with one of my access points I called support, I was connected to an advisor very quickly. She was knowledgable, friendly and professional and resolved the issue. She even called me the day after to check everything was still working correctly. Kudos on the excellent customer service 👏

17. Juni 2026
Bewertung ohne vorherige Einladung
Wessex Internet-Logo

Antwort von Wessex Internet

Hi Jimmy, we will happily accept the 5 stars and Kudos, thank you! We're very pleased to hear our personal approach to customer service is appreciated, thanks for the great review.

Bewertet mit 5 von 5 Sternen

Well done Wessex

Straightforward and easy to change from BT. Excellent and friendly customer service.

16. Juni 2026
Bewertung ohne vorherige Einladung
Wessex Internet-Logo

Antwort von Wessex Internet

Hi Tony, thank you, we love a simple switch! We hope you enjoy your new speeds.

Bewertet mit 5 von 5 Sternen

Best internet choice we've made. 250 mb. BT was 16 on a good day.

We've been customers since December 2025 and broadband and telephone wise it's the best decision we've made. We had promises from the main UK provider for over 8 years to provide full FTTP within 2 years. Wessex Internet went from presenting at our village hall to installation within months. From procurement to fitting the service was excellent. Their staff are second to none, always friendly but professional, knowledgeable and efficient. We've only had 1 non scheduled outage and it was caused by a third party's works. Rectified in 3 hours, not the up to 3 weeks our previous provider took. We also received hourly status updates and emails at the start and end of the issue. Wouldn't hesitate to recommend.

17. Juni 2026
Bewertung ohne vorherige Einladung
Wessex Internet-Logo

Antwort von Wessex Internet

Hi Kim, we're so pleased to hear we've exceeded expectations and you've had no regrets in making the switch! Thank you for noting our wonderful staff, we're very proud of them. We aim to keep up the excellent service, thank you for your support. 😊

Bewertet mit 5 von 5 Sternen

Had Garden team 3 out today to lay the…

Had Garden team 3 out today to lay the cable, they were very friendly and professional, cheers lads.

17. Juni 2026
Bewertung ohne vorherige Einladung
Wessex Internet-Logo

Antwort von Wessex Internet

Hi Kai, it's great to hear your install went well, we will pass on your thanks to Garden Team 3!

Bewertet mit 4 von 5 Sternen

PaloPalo was friendly

PaloPalo was friendly, polite , informative and complete the installation quickly and efficiently.
The total experience with Wessex internet from our first meeting, when they where plotting where the cable was going to go to us signing up, has been nothing but excellent at every stage, other company’s should take note that is how customer service should be.
👍😊

16. Juni 2026
Bewertung ohne vorherige Einladung
Wessex Internet-Logo

Antwort von Wessex Internet

Hi Debbie, what a brilliant review, thank you! We're so glad to hear our personal approach has ensured an excellent installation experience!

Bewertet mit 5 von 5 Sternen

Immediate contact with a person

Immediate contact with a person - not a chatbot in sight. Initial resolution offered and applied. Follow up call the next day to check all was still OK. Fantastic service. Thank you Stephanie

17. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Erica, we're all human here and proud of it! 😊 Thank you so much for the great review, we will pass on your kind words to Stephanie.

Bewertet mit 5 von 5 Sternen

Prompt response

The communication is excellent
From initial phone call answered promptly and with a clear voice. The query was dealt with and resolved efficiently.
My contact in this instance was Katt whom I cannot praise enough well done team Wessex

11. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Zoe, we're so happy to hear our personal approach to customer service truly makes a difference. We will pass on your praise to Katt, thank you!

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