Wessex Internet Bewertungen 

Adrian and fitted a router and reconnected the fibre broadband.
Lovely and polite, as were his colleagues.
Quick and easy process with no issues.

Definitely recomend.

The best personal service.The installation was fast ,,helpful and friendly people.The part I had to play was dealt with by Daniel who was very patient and went the extra mile with explaining all to me.It has given me confidence to do more.All the follow up calls have been so easy .The internet signal and reception is the best I have ever had here.

Every stage of the full fiber install went smoothly. Especially the final install, Palopalo was so friendly and efficient. I would highly recommend.

Katie was brilliant from start to finish! Lovely to speak to someone human and sorted our internet for the next day! We had been 4 weeks without internet with sky! Absolutely recommended!

After a week of total confusion with all things ‘telecoms’ trying to join mobile and internet into a cheaper package with EE and Wessex l was utterly stressed and overwhelmed by ECT (early contract termination) charges. Consequently I visited the HQ of Wessex Internet to confront the horrendous situation l found myself in. I was offered coffee and waited to be dealt with Maddie, Sales Manager. Very quickly l realised l was dealing with an empathetic human being. Maddie talked me through the ‘telecoms’ world and improved my knowledge and understanding resulting in instant resolution. I am not alone in finding T&Cs a minefield! Clarity and transparency is key in educating the public.

Thank you to the team at Wessex Internet. Despite our installation, in April this year, being complex, everyone involved was supportive, understanding, and, above all, kind. From Nathan and Harry, who did the external cabling, to Ruby, who carried out the internal set up, and then Simba and Jamie, who listened so carefully to the issues arising to ensure our service was effective and appropriate for our needs: they were ALL fabulous representatives of the company and ALL were very polite, professional, and respectful. A job hugely well done! And we are now enjoying fast and efficient coverage!

Had the install last week. The team who did the external work were quick and efficient. They were very friendly and helpful. Chris did the internal install and he was a really nice guy who was happy to follow the instructions on where I need the hub etc.
Time will tell on the support but I have called them twice on customer service related points and they have been helpful and knowlegeable. I am still waiting for the downside but so far I haven't found it.

Thank you

Stephanie was so helpful and very polite on the telephone. Let’s hope on Monday my problem
will be solved

Adrian was great! Very prompt, professional, polite and friendly. Great job. Very happy with service 😀

What first seemed an issue of misunderstanding was swiftly resolved by their team. They were honest, took on feedback and have a happy customer again.

Excellent customer service. Will was fast, friendly and competent.

Freddie did a great job. From communicating before arriving to doing the actual job and improving on what we had before and all adjacent to a wasp nest.
Top fella.
5 stars not enough for him.
Thanks Freddie

Great sales experience, Katie was very helpful and patient.

we have just had Palo Palo to connect us he and the rest of the team are a credit to Wessex internet .

A huge thank you to Wessex Internet for your friendly, helpful service and to PaloPalo for explaining the connection today - much appreciated by two OAP's.

Fantastic professional service all round. We called Wessex up for a problem we were having Thursday afternoon and Simba the engineer arrived Friday morning. Simba was charming and knowledgeable, super efficient and totally effective, sorting the problem out super fast!
We highly recommend Wessex Internet in every way from our installation around 10 years ago to present day.

Following my request for a second booster it arrived within a few days. I called Wessex to help me set it up and had an instant response from Stephanie who helped with the pairing and connection. She was exceptionally helpful and patient with reassuring updates on the connections. She took the trouble the next morning to check that connections and signals were still good and confirmed this to me by email. Fantastic service. Thank you Stephanie - top marks.

Garden team 5 led by Toby were excellent.
Lovely guys,
Neat and tidy work.
Very efficient.
Thank You!

Engaging customer services with short waiting times.

Thank you to Wessex (and Will in particular) for your communication when speeds slow and issues arise. It's the reality of wifi and so being able to speak instantly to reset our configuration and improve the service on a hot Friday was really good. Thank you Will.