Wessex Internet Bewertungen 

1.772
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have used Wessex Internet for several years now and they have always responded very quickly to any issues that I might have. I was having Router problems and emailed them. The reply from Daniel was... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Initial contacts by phone were really clear and helpful. Excellent phone support staff. The ground work team was efficient and left the garden looking tidy. The installer (Ollie) was tememndous. He wo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

An excellent company to deal with. only reason for the 4 stars rather 5 is their cable installation team who arrived four days before the agreed date unannounced, blocking the shared driveway and atte... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Garden Team 5. Three lovely blokes turned up to do the outside/garden installation. Proper problem solvers who worked out how to do the work without spending a day digging a trench through concret... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Internetanbieter

Vom Unternehmen geschrieben

From Cranborne Chase to the Dorset coastline, and out to rural South Somerset, we're proud to offer our customers broadband the way it should be - fast, reliable and affordable.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

1772 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 83 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(1.772)

855 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

My phone call to Wessex Internet was answered swiftly, handled professionally ...

For many months we have had consistent uninterrupted high speed broadband from Wessex Internet. Following a series of short power cuts, one of our "boosters" wouldn't reconnect properly. My phone call to Wessex Internet was answered swiftly, handled professionally (despite my occasional grumbles!) ... and Stephanie guided us through a fully successful wired reset, then wireless restoration. All back working within an hour ...

4. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hello, we're very happy to hear Stephanie was able to resolve the Booster issue quickly and professionally. We are always here if you need us, but hopefully you won't! Thank you for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

Doing well so far!

Doing well so far! I've still got the BT provider but have just disconnected their modem - it was suggested I give it a couple of weeks to make sure it was all good. Excellent people to deal with and oh so wonderful to have a human being to speak to if necessary. it will make ALL the difference.

4. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Vivien, thank you for such a lovely review, we are very proud of our human beings and wouldn't have it any other way!

Bewertet mit 5 von 5 Sternen

Speedy Resolution of Installation Issues

We encountered unexpected connectivity issues when Wessex Internet installed and connected us to their fibre to property broadband service. The customer service agents and operatives who sorted this out were all excellent. Very professional and speedy. The installation only took place yesterday and today it has all been fixed and we are up and running.

4. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Nicola, we're glad to hear you're connectivity was resolved swiftly. We hope you don't encounter any further issues but if you do, we're always here to help. Thanks for the lovely review!

Bewertet mit 4 von 5 Sternen

So far so good.

So far, the company has been excellent. The lad who came and did the installation was polite and efficient. He even helped me set up my laptop.

28. Juli 2026
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Antwort von Wessex Internet

Hi Arthur, we're so glad your experience has been excellent so far, we aim to keep up this level personal service! Thank you for the review.

Bewertet mit 5 von 5 Sternen

Very helpful and pleasant staff

The installation with both the garden team and house team went very well and they could not have been more considerate or helpful.
The sales team have also been very helpful

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Anne, brilliant news! We're so glad you've had a great experience with all of our staff. Thank you for leaving a review.

Bewertet mit 5 von 5 Sternen

Wessex internet are simply the best

Wessex internet are simply the best. I cannot praise them enough. From point of first contact with Megan and then Lewis right through until my installation was complete.
Everyone was polite friendly and so helpful. My installation was a little more complicated but Ollie knew exactly how to overcome all issues and had my broadband up and running in no time. Everyone at Wessex was amazing! I highly recommend them

31. Juli 2026
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Antwort von Wessex Internet

Hi Joanne, wow what a great review, thank you! We're so pleased your install went well and you're enjoying your new speeds. We will pass on your kind words to all involved.

Bewertet mit 5 von 5 Sternen

Lovely chap called Adrian came to install my Wessex Fibre broadband

Lovely chap called Adrian came to install my Wessex Fibre broadband connection today.
He was friendly, professional and very kind to my dogs.
The internet service speed is incredible, being out in the sticks I’ve suffered interrupted for so long. I’m very impressed and very happy that I chose Wessex.
Big thank you to Adrian and Wessex Fibre.

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Chloe, we're so happy to hear you're now enjoying some super speeds! Thank you for the lovely review, we will pass on your kind words to Adrian, we're sure he will be missing your dogs!

Bewertet mit 5 von 5 Sternen

An excellent team

An excellent team - Noah in the office, the “Wombles” who carried out the underground/overground cabling stuff and finally Jamie who performed a slick and tidy installation. I will definitely recommend Wessex Internet to the neighbours.

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hello, thank you for the great review! We will be sure to pass on your kind words and we will officially be renaming our engineers 'The Wombles.' 😂

Bewertet mit 5 von 5 Sternen

Katie was helpful

Katie was helpful, professional and a pleasure to deal with. Great service!

31. Juli 2026
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Antwort von Wessex Internet

Hi Max, thanks for the lovely review, we will it on to Katie!

Bewertet mit 5 von 5 Sternen

I’d like to say a huge thank you to Team 5 Wessex Internet

I’d like to say a huge thank you to the Wessex Internet Team 5, who came to my home today. They were absolutely fantastic from start to finish — incredibly professional, helpful, polite and friendly.

They took great care, explained everything clearly and were so considerate throughout. It was a real pleasure having them here, and I couldn’t have asked for a better service.

A huge thank you to Team 5 — you were brilliant, and a real credit to Wessex Internet. I would highly recommend them!

Thank you. Linda

31. Juli 2026
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Antwort von Wessex Internet

Hi Linda – wow what a wonderful review to read! We always love hearing about the great work our teams are doing and we're so glad that your experience with Garden Team 5 was such a positive one. Thank you for taking the time to write this, we'll make sure we share it with the team – and we hope the rest of your installation goes just as smoothly.

Bewertet mit 5 von 5 Sternen

Great having contact with real people

Great having contact with real people. Excellent installation clean quick and times as advised. Very helpful installer answered all questions and connected phone to the internet. Recommened without hesitation

16. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hello there – we're over the moon to hear that your installation went so smoothly! We hope you're enjoying your new connection – and if you ever need our help, our Dorset-based customer support team are only a phone call or an email away.

Bewertet mit 5 von 5 Sternen

We had Palopalo today for installation

We had Palopalo today for installation, very prompt, polite and fast - knew exactly what he was doing, we need more people like him in management

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi Tim – thanks for the positive review! It's great to hear that you were so happy with Palopalo's installation. We hope you enjoy your new full fibre connection.

Bewertet mit 5 von 5 Sternen

Ash and Nick

Ash and Nick – the cabling guys were excellent. They explained everything carefully and clearly. They got on with the job without a fuss. They were done quickly and cleanly.

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hello there Hannah. We're so pleased to hear about how happy you are with the work carried out by Ash and Nick. We'll make sure this positive feedback gets passed on to them. Thanks for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

Really pleased with my switch from Sky…

Really pleased with my switch from Sky to Wessex, now have no problems with my internet, the Garden Maintence Team and installation team were all excellent with the work completed

23. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

We're delighted to have you on board, Sarah! Thanks for taking the time to review your experience and we're really glad to hear that you're enjoying your new connection.

Bewertet mit 5 von 5 Sternen

What an amazing experience!

What an amazing experience! I spoke to a wonderful Welsh lady called Katie. She was super friendly and efficient. It is such a pleasure to speak to a service provider who cares about the service. Thank you! I would recommend.....

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Thank you for leaving a really positive review, Rob. We're really proud to offer such a personal service and we'll be sure to share your praise with Katie – who will be really pleased!

Bewertet mit 5 von 5 Sternen

Repair Work

After National Grid ripped out all our fibre optic cables we were left with no internet and no phones our home was “blind” you don’t realise how much everything relies on internet connectivity until it’s gone ! After explaining what had happened to us Wessex Internet were on the case replacing all the damaged cabling which involved a lot of work reconnecting it to several telegraph poles in less than 24 hours and we were back to normal knowing all our security systems were back up and running before leaving for our holiday. Well done Wessex Internet couldn’t wish for a better service provider !

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hello Clare – we're so glad to hear that our teams were able to get you back online quickly before you went on holiday. We know there's nothing more frustrating than your internet going down, so we're really proud of the fact that we're able to get things fixed as quickly as possible. We'll share your positive comments with everyone involved in getting you back online – we really appreciate the time you've taken to write this and we're sure they will too.

Bewertet mit 5 von 5 Sternen

Chartbury House, Allington

Execellent and very professional experience. We really are enjoying the full fibre experience.
The installation could not have gone smoother with very considerate and polite installers.

14. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi there Paul – we're so pleased to hear that you're enjoying your new full-fibre connection. Thanks for taking the time to write a review, they're really important to us and we're very grateful.

Bewertet mit 5 von 5 Sternen

Joint the Wessex Internet Family

Today was the final phase of us joining the Wessex Internet family when Jimmy, the engineer, visited us to help us make the final telephone connection. Jimmy was on time, kept in contact, smartly dressed but most of all very patient, efficient and explained everything to us making sure we understood all of the technology. The whole of Wessex Internet team from Katie in Sales, Lewis in Technical, Gardening team Jack and his mate (sorry didn't get your name), Daniel in Support Services to the two installation engineers (PaloPalo and Jimmy) have been absolutely superb right from the first call and subsequent ones. Would wholly recommend joining the Wessex Internet family if you are thinking of switching. Thank you everyone.

30. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hello there – what a FANTASTIC review! Thank you so much for taking the time to write it, they mean so much to us and it's great to read about all of the brilliant work that our teams are doing. We hope you're enjoying your new connection and if you ever need any help, our Dorset-based customer support team are only a phone call away. Welcome to the family!

Bewertet mit 5 von 5 Sternen

Had team 5 come round to install the…

Had team 5 come round to install the external fibre to my property, they were very professional, a good laugh and were very quick and tidy.

Really can’t praise them enough for their hard work and the information they gave about the next steps.

30. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hello Reece, thanks for sharing your positive experience of Garden Team 5 with us! We'll make sure we pass on your praise to them, we're sure they'll be delighted.

Bewertet mit 4 von 5 Sternen

After a false start Ruby took over and…

After a false start Ruby took over and was brilliant

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Internet

Hi there – thanks for taking the time to write us a review! We're glad Ruby was able to carry out your installation smoothly and we hope you're enjoying your new connection. In case you would like to discuss any of the experience further, we have sent over an information request – so please keep an eye on your inbox.

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