I have used Wessex Internet for several years now and they have always responded very quickly to any issues that I might have. I was having Router problems and emailed them. The reply from Daniel was... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Initial contacts by phone were really clear and helpful. Excellent phone support staff. The ground work team was efficient and left the garden looking tidy. The installer (Ollie) was tememndous. He wo... Mehr ansehen
Unternehmen hat geantwortet
An excellent company to deal with. only reason for the 4 stars rather 5 is their cable installation team who arrived four days before the agreed date unannounced, blocking the shared driveway and atte... Mehr ansehen
Unternehmen hat geantwortet
Garden Team 5. Three lovely blokes turned up to do the outside/garden installation. Proper problem solvers who worked out how to do the work without spending a day digging a trench through concret... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
From Cranborne Chase to the Dorset coastline, and out to rural South Somerset, we're proud to offer our customers broadband the way it should be - fast, reliable and affordable.
Kontaktinformationen
Ranston, DT11 8PU, Blandford Forum, Vereinigtes Königreich
- 0333 240 7997
- info@wessexinternet.com
- www.wessexinternet.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
My phone call to Wessex Internet was answered swiftly, handled professionally ...
For many months we have had consistent uninterrupted high speed broadband from Wessex Internet. Following a series of short power cuts, one of our "boosters" wouldn't reconnect properly. My phone call to Wessex Internet was answered swiftly, handled professionally (despite my occasional grumbles!) ... and Stephanie guided us through a fully successful wired reset, then wireless restoration. All back working within an hour ...

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Doing well so far!
Doing well so far! I've still got the BT provider but have just disconnected their modem - it was suggested I give it a couple of weeks to make sure it was all good. Excellent people to deal with and oh so wonderful to have a human being to speak to if necessary. it will make ALL the difference.

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Speedy Resolution of Installation Issues
We encountered unexpected connectivity issues when Wessex Internet installed and connected us to their fibre to property broadband service. The customer service agents and operatives who sorted this out were all excellent. Very professional and speedy. The installation only took place yesterday and today it has all been fixed and we are up and running.

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So far so good.
So far, the company has been excellent. The lad who came and did the installation was polite and efficient. He even helped me set up my laptop.

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Very helpful and pleasant staff
The installation with both the garden team and house team went very well and they could not have been more considerate or helpful.
The sales team have also been very helpful

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Wessex internet are simply the best
Wessex internet are simply the best. I cannot praise them enough. From point of first contact with Megan and then Lewis right through until my installation was complete.
Everyone was polite friendly and so helpful. My installation was a little more complicated but Ollie knew exactly how to overcome all issues and had my broadband up and running in no time. Everyone at Wessex was amazing! I highly recommend them

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Lovely chap called Adrian came to install my Wessex Fibre broadband
Lovely chap called Adrian came to install my Wessex Fibre broadband connection today.
He was friendly, professional and very kind to my dogs.
The internet service speed is incredible, being out in the sticks I’ve suffered interrupted for so long. I’m very impressed and very happy that I chose Wessex.
Big thank you to Adrian and Wessex Fibre.

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An excellent team
An excellent team - Noah in the office, the “Wombles” who carried out the underground/overground cabling stuff and finally Jamie who performed a slick and tidy installation. I will definitely recommend Wessex Internet to the neighbours.

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Katie was helpful
Katie was helpful, professional and a pleasure to deal with. Great service!

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I’d like to say a huge thank you to Team 5 Wessex Internet
I’d like to say a huge thank you to the Wessex Internet Team 5, who came to my home today. They were absolutely fantastic from start to finish — incredibly professional, helpful, polite and friendly.
They took great care, explained everything clearly and were so considerate throughout. It was a real pleasure having them here, and I couldn’t have asked for a better service.
A huge thank you to Team 5 — you were brilliant, and a real credit to Wessex Internet. I would highly recommend them!
Thank you. Linda

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Great having contact with real people
Great having contact with real people. Excellent installation clean quick and times as advised. Very helpful installer answered all questions and connected phone to the internet. Recommened without hesitation

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We had Palopalo today for installation
We had Palopalo today for installation, very prompt, polite and fast - knew exactly what he was doing, we need more people like him in management

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Ash and Nick
Ash and Nick – the cabling guys were excellent. They explained everything carefully and clearly. They got on with the job without a fuss. They were done quickly and cleanly.

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Really pleased with my switch from Sky…
Really pleased with my switch from Sky to Wessex, now have no problems with my internet, the Garden Maintence Team and installation team were all excellent with the work completed

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What an amazing experience!
What an amazing experience! I spoke to a wonderful Welsh lady called Katie. She was super friendly and efficient. It is such a pleasure to speak to a service provider who cares about the service. Thank you! I would recommend.....

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Repair Work
After National Grid ripped out all our fibre optic cables we were left with no internet and no phones our home was “blind” you don’t realise how much everything relies on internet connectivity until it’s gone ! After explaining what had happened to us Wessex Internet were on the case replacing all the damaged cabling which involved a lot of work reconnecting it to several telegraph poles in less than 24 hours and we were back to normal knowing all our security systems were back up and running before leaving for our holiday. Well done Wessex Internet couldn’t wish for a better service provider !

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Chartbury House, Allington
Execellent and very professional experience. We really are enjoying the full fibre experience.
The installation could not have gone smoother with very considerate and polite installers.

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Joint the Wessex Internet Family
Today was the final phase of us joining the Wessex Internet family when Jimmy, the engineer, visited us to help us make the final telephone connection. Jimmy was on time, kept in contact, smartly dressed but most of all very patient, efficient and explained everything to us making sure we understood all of the technology. The whole of Wessex Internet team from Katie in Sales, Lewis in Technical, Gardening team Jack and his mate (sorry didn't get your name), Daniel in Support Services to the two installation engineers (PaloPalo and Jimmy) have been absolutely superb right from the first call and subsequent ones. Would wholly recommend joining the Wessex Internet family if you are thinking of switching. Thank you everyone.

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Had team 5 come round to install the…
Had team 5 come round to install the external fibre to my property, they were very professional, a good laugh and were very quick and tidy.
Really can’t praise them enough for their hard work and the information they gave about the next steps.

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After a false start Ruby took over and…
After a false start Ruby took over and was brilliant

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