The sales staff are very knowledgeable & not pushy when browsing the vehicles but always ready if needed advice. The car I bought was turned out really well ready to drive home would definitely go bac... Mehr ansehen
Standort
Standort wechseln23 Harrowbrook Rd, Hinckley LE10 3DJ, LE103DJ Hinckley, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I visited V12 Sports and Classics in Stoke-on-Trent feeling a bit unsure about what I needed, but Rich Lee and Ryan were very helpful. They took the time to listen and understand what I was looking... Mehr ansehen
Visited V12 sports and classics Hinckley today, looking for a car after 22 years of having a company car. I was finding the process very daunting until I spoke to a staff member, Ben. He was very... Mehr ansehen
Absolute farce - arrived to what can only be described as a house full of headless chickens, absolutely no organisation just complete pandemonium. No one knew what they were doing, I waited close to t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket and sell the best quality used cars at the lowest prices in the UK! Hinckley | Wolverhampton | Stoke-on-Trent | Worksop
Kontaktinformationen
23 Harrowbrook Rd, Hinckley LE10 3DJ, LE103DJ, Hinckley, Vereinigtes Königreich
4,1
Gut
5892 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Great service from start to finish…
Great service from start to finish Yaddy was awesome explaining everything and being helpful in every way
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von V12 Sports And Classics - Hinckley
Thank you for your fantastic review. We’re delighted to hear that you received great service from start to finish and that Yaddy was so helpful throughout your experience. Taking the time to explain everything clearly and support our customers is exactly the level of service we aim to provide.
We’ll be sure to share your kind words with Yaddy. Thank you for choosing us, and we hope you enjoy your new car!
Yaddy was amazing helpful and very…
Yaddy was amazing helpful and very knowledgeable will recommend to friends and family.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von V12 Sports And Classics - Hinckley
Thank you so much for your lovely feedback! We’re delighted to hear that Yaddy was able to provide such helpful and knowledgeable service. We truly appreciate your recommendation and look forward to welcoming you, your friends, and your family again in the future.
Good service and car arrangement for…
Good service and car arrangement for test drive made quick
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von V12 Sports And Classics - Hinckley
Thank you for your great feedback! We’re pleased to hear that you received good service and that we were able to arrange your test drive quickly and efficiently. We appreciate your support and hope to assist you again in the future.
Alisha was magnificent true…
Alisha was magnificent true professional friendly made me feel totally relaxed will definitely come back and buy a car again from her thanks Alisha
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von V12 Sports And Classics - Hinckley
Thank you so much for your wonderful feedback! We’re delighted to hear that Alisha provided such a professional, friendly, and reassuring experience. We’ll be sure to pass on your kind words to her. We really appreciate your support and look forward to helping you again when you’re ready for your next car.
10/10 service
10/10 service! Jake was fantastic in helping me with my deal for an Audi A3. Polite and friendly, took his time to find the best deal for me and was a smooth process overall. Only downside was the wait time in which I was there for almost 5 hours. Apart from that would highly recommend, top quality service with top quality cars!
24. Juli 2026
Antwort von V12 Sports And Classics - Hinckley
Thank you for your fantastic 10/10 review! We're delighted to hear that Jake provided such a friendly, professional service and took the time to find the best deal for your Audi A3. We'll be sure to pass on your kind words to him.
We also appreciate your feedback regarding the wait time. We understand that spending almost five hours at the dealership isn't ideal, and we'll use your comments to help us improve the experience for future customers.
Thank you for your recommendation, and we hope you enjoy your new Audi A3 for many miles to come!
Fantastic staff very attentive and…
Fantastic staff very attentive and everything was explained. Speedy process and came away with lovely new car.
Highly recommend and will definitely be back when looking for my next car .
23. Juli 2026
Antwort von V12 Sports And Classics - Hinckley
Thank you so much for your fantastic feedback! We’re delighted to hear that our team provided an attentive and informative service, making the process quick and straightforward. We hope you enjoy your lovely new car and truly appreciate your recommendation. We look forward to welcoming you back when you’re ready for your next vehicle.
I am very dissapointed with the service…
I am very dissapointed with the service provided after collecting my new car.My new car arrived with a dirty engine,I later called V12 letting them know about the dirty engine and they told me someone will call me back,I have not received a call back and I am still waiting for someone to call me after they said they would clean the engine.How can I buy a car for £20K with a dirty engine and the inside was dirty aswell.This is unproffessional and unacceptable.I am very dissappointed.
20. Juli 2026
Antwort von V12 Sports And Classics - Hinckley
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We apologise that you did not receive the follow-up call you were expecting. We understand how disappointing that would be.
With regard to the engine bay, modern vehicles are not routinely pressure washed or heavily cleaned as part of the preparation process. This is because introducing excessive water or cleaning chemicals into the engine bay can risk damaging sensitive electrical components, sensors and connectors.
We do, however, expect the vehicle's interior and overall presentation to meet a high standard before handover, and we're sorry to hear that you were not satisfied. If you would still like us to review your concerns, please contact our Customer Care team and we'll be happy to discuss them further.
Thank you again for your feedback.
Pushy salesman
A lot of waiting around, which I guess is to be expected. The negative experience came from a salesman called Cameron, who was very lovely right up until trying to upsell me on various warranties. By which point, upon my refusal, he seemed very frustrated and didn’t hide it at all. As a lone woman, the pressure was almost unbearable to the point I was incredibly uncomfortable, which the tone shift added to. The woman I initially spoke to on the phone, and the guy from handover, were both brilliant. So it’s a shame about the rest of my experience.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von V12 Sports And Classics - Hinckley
Thank you for taking the time to share your feedback. We're pleased to hear that your initial phone contact and handover experience were positive.
We're sorry to learn that other aspects of your visit did not meet your expectations. We aim for all customers to feel comfortable and supported throughout their experience, and we appreciate you bringing your comments to our attention.
Your feedback will be shared with the relevant management team for review. Thank you again for taking the time to let us know about your experience, and we wish you many happy miles in your new vehicle.
really good customer service by morgan
really good customer service by morgan. great experience all round! will definitely be back again in the near future.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von V12 Sports And Classics - Hinckley
Thank you for your wonderful feedback! We're delighted to hear you had a great experience and that Morgan provided you with excellent customer service.
We'll be sure to pass your kind comments on to Morgan—they'll be pleased to know they made such a positive impression. We appreciate your support and look forward to welcoming you back in the near future. Enjoy your new vehicle!
Really happy with our car very helpful…
Really happy with our car very helpful sales team didn’t push the sale of extras to much I will definitely buy from them again thank you
20. Juli 2026
Antwort von V12 Sports And Classics - Hinckley
Thank you for your fantastic review! We're delighted to hear you're happy with your car and that our sales team was helpful, providing a relaxed and supportive experience throughout your purchase.
We really appreciate your kind words and your recommendation. Thank you for choosing us, and we look forward to welcoming you back when it's time for your next vehicle. Enjoy your new car!
I had a great experience buying my car…
I had a great experience buying my car from V12 Sports and Classics, and Jag was fantastic throughout the whole process. He was friendly, honest, and professional from start to finish. Everything went smoothly, and he made the entire experience easy and stress-free. He answered all my questions without any pressure and was transparent throughout. I would happily recommend Jag and V12 Sports and Classics to anyone looking for a reliable and trustworthy car dealer. Thank you for the excellent service!
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von V12 Sports And Classics - Hinckley
Thank you for your fantastic review! We're delighted to hear you had such a great experience purchasing your car from V12 Sports & Classics.
It's wonderful to know that Jag provided friendly, honest, and professional service throughout, making the process smooth and stress-free. We'll be sure to pass on your kind words—they'll mean a great deal to him.
Thank you for your recommendation and for choosing V12 Sports & Classics. We wish you many happy miles in your new vehicle and look forward to welcoming you again in the future.
most discusting place ever don’t go…
most discusting place ever don’t go there ever to buy a car at hickley v12 sports the valeters don’t even valet the car properly rather go to real valet and clean the car for £20-£10 inside all cars are dusty there is no hygiene toilets are all full of shit i came there to see a appointment car for 11 clock and waited for the car 1 hour to see they told me one guy from the valet his name was Alex to wait little bit more as they clean the car but the car was filthy dusty and inside smells like fish i don’t recommend anyone,
there are more better places to go to
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von V12 Sports And Classics - Hinckley
Hi Lea, we are truly sorry to hear about your disappointing experience at V12 Sports and Classics Hinckley. We sincerely apologise for the issues you encountered. This is not the standard of service we aim to provide, and your feedback has been shared with the team to ensure improvements are made. If you would like to discuss this further, please do not hesitate to reach out to us. Thank you for bringing this to our attention.
A satisfied customer.
The car I purchased was competitively priced and the sales person and support team were very helpful. The whole process was well managed, and I would thoroughly recommend V12 Sports & Classics. I travelled up from Cornwall to secure the right car, and the journey was definitely worth it.
13. Juli 2026
Antwort von V12 Sports And Classics - Hinckley
Thank you for your wonderful review! We're delighted to hear you found the right car and that our sales and support teams made the process smooth and enjoyable. It means a lot that you travelled all the way from Cornwall, and we're so pleased the journey was worthwhile. We truly appreciate your recommendation and wish you many happy miles in your new car!
The process was straightforward and…
The process was straightforward and clear. I had a frustrating experience the day before when I reserved a car and travelled two hours from Stoke-on-Trent to Worksop, only to find out the car was no longer available despite multiple calls confirming it. However, Vish completely turned things around. He was friendly, honest, and quick to assist. He explained everything I needed to know about the car in detail, which made me feel more confident moving forward. His approach was very helpful, especially after the trouble I experienced earlier. Thanks to him, I was able to secure the car without any further issues.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von V12 Sports And Classics - Hinckley
Thank you for taking the time to share your experience. We're sorry to hear about the disappointment you faced with your initial visit, and we understand how frustrating that must have been after such a long journey. We're delighted that Vish was able to turn things around by providing honest, friendly, and knowledgeable service. We'll be sure to pass on your kind words to him. Thank you for giving us another opportunity, and we hope you enjoy your new car for many miles to come!
I am giving 3 stars because of Jordan…
I am giving 3 stars because of Jordan who works in the customer service of V12 otherwise i would give 1 star only. I recently purchased a new Range Rover from V12 last Saturday. When we first visited the dealership, we met Cameron, viewed the car, and paid the deposit.
After returning to London, we spent four days trying to contact Cameron to arrange the final payment and collection. Every time we called, we were told, "I'll get back to you," or "I'm with a client." Unfortunately, he never returned our calls. We were customers too, but we felt completely ignored. The level of communication and customer service we received from Cameron was very disappointing and unprofessional.
After several unsuccessful attempts to reach him, we contacted V12 customer service. My husband spoke to Jordan, who was extremely helpful, polite, and professional. He immediately sent us the payment link, explained the process clearly, and within 5–10 minutes everything was sorted. The payment was completed, and we were all set to collect the car on Saturday.
We also told Jordan about our experience with Cameron because we felt the way we had been treated was unacceptable. Jordan's excellent customer service completely turned the situation around, and we are very grateful for his help. Thank you, Jordan, for your professionalism and for making the process so easy.
17. Juli 2026
Antwort von V12 Sports And Classics - Hinckley
Thank you for taking the time to share your feedback.
We're delighted to hear that Jordan was able to provide the professional and efficient service you deserved. We'll be sure to pass on your kind words and recognition to him.
At the same time, we're very sorry to learn about your experience with the communication you received while trying to arrange your payment and collection. We understand how frustrating this must have been, and this is not the level of service we aim to provide. Your feedback regarding Cameron has been shared with the relevant management team so that it can be reviewed and addressed.
We sincerely appreciate you bringing this to our attention, and we're pleased that Jordan was able to turn your experience around and ensure everything was completed smoothly in time for your collection.
Thank you for choosing V12, and we hope you're enjoying your new Range Rover. If there's anything further we can assist you with, please don't hesitate to get in touch.
Excellent service from start to finish
Excellent service from start to finish. Yaddy was professional, knowledgeable, and very helpful throughout the process. He made everything easy and stress-free, and I’m really happy with my purchase. Highly recommend V12 Sports and Classics, especially if you get served by Yaddy. Thank you!
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von V12 Sports And Classics - Hinckley
Thank you for your fantastic review! We're delighted to hear you had an excellent experience from start to finish. It's great to know that Yaddy's professionalism, knowledge, and helpful approach made the whole process easy and stress-free for you. We'll be sure to pass on your kind words to him. Thank you for recommending V12 Sports & Classics—we truly appreciate your support and hope you enjoy every mile in your new car! 🚗😊
Fantastic thay were very help full in…
Fantastic thay were very help full in every way nice and polite
7. Juli 2026
Antwort von V12 Sports And Classics - Hinckley
Thank you for your kind review! We really appreciate your kind words and hope you enjoy your new vehicle. Thank you for choosing us!
Great price for the high specification…
Great price for the high specification car.
Tegan and Ben were great - and we were given a great price for our part ex.
No hard sell.
Could have told us the one key fob was lacking a backing case - that the car stank of smoke - and it had 3 different tyres across the 4 - but the manager agreed to knock of some money to compensate.
Overall great experience.
17. Juli 2026
Antwort von V12 Sports And Classics - Hinckley
Thank you for taking the time to share your detailed feedback. We're pleased to hear you were happy with the vehicle, the price, and the part exchange experience. It's great to know that Tegan and Ben provided a helpful, no-pressure approach throughout your visit.
We appreciate your comments regarding the points raised with the vehicle, and we're glad our team was able to discuss these with you and reach a suitable resolution. Your feedback is valuable as we continue to improve the experience we provide.
Thank you again for choosing us, and we hope you enjoy your new car!
Brilliant service from Dibs at V12…
Brilliant service from Dibs at V12 Hinckley. Sorted me out with a Kia Sportage — honest, no pressure, and made everything simple. Car was spot on. Highly recommend, ask for Dibs!
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von V12 Sports And Classics - Hinckley
Thank you for your fantastic review! We're delighted to hear Dibs provided such a great experience and made the process simple and straightforward. It's wonderful to know you're happy with your Kia Sportage. We'll be sure to pass your kind words on to Dibs. Thank you for your recommendation, and we hope you enjoy your new car!
Appreciate the guy onder really it was…
Appreciate the guy onder really it was an amazing experience with him.
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von V12 Sports And Classics - Hinckley
Thank you for your kind review! We're delighted to hear you had an amazing experience and that our team made such a positive impression. We really appreciate your feedback and will be sure to share your comments with the team. Thank you for choosing us!
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