Trooli Bewertungen 

6.848
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Having previously expressed an interest in switching to Trooli, I received a call this morning from a charming representative of your company, Bel. I was unable to talk at the time so between Bel and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had a really helpful and friendly call with Itumeleng to assist me to set up a new account with Trooli. He was knowledgeable and professional and able to make the process straightforward while answe... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Everything was clearly explained from initial contact to the civil work and then the installation by Shaun and Darren. They talked me through the job and expertly completed it with no issues. Well don... Mehr ansehen

Bewertet mit 5 von 5 Sternen

So far so good… spoke to a very helpful and knowledgeable chap called Connor who answered all my questions about switching to Trooli and made the whole sign-up process seamless. Just hope the connecti... Mehr ansehen

Unternehmensdetails

  1. Internetdienstanbieter
  2. Internetanbieter

Vom Unternehmen geschrieben

Trooli makes broadband simpler and faster. We bring ultrafast full fibre broadband all the way to your premises. This gives you a really fast connection any time, all the time. No exceptions

Ultrafast full fibre broadband from just £29.99 a month

Vom Unternehmen geschrieben

We're proud to never increase prices mid-contract and our prices are locked, giving you peace of mind for 24 months.
28x faster than the national average
Did you know? According to the Ofcom Home Broadband report from September 2023, the average broadband speed across the UK is a mere 69.4 Mbps. Which makes Trooli's full fibre broadband 28 times faster than the national average!

Kontaktinformationen

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Check Your Coverage

Visit Trooli.com to find out if we're available in your area today.

4,6

Hervorragend

TrustScore 4.5 von 5

6848 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(6.848)

1.774 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I spoke to Belmirro Khoza from get…

I spoke to Belmirro Khoza from get Trooli at my property again. I previously had Trooli but due to ill health and being away from home I had to cancel but I still had the set up at my house and he was so helpful getting me back up and running. Thank you for the create customer service.

2. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Shaun and Jamie were brilliant! Had a problem with a poor cable and ripped everything out and started again. Both guys were very friendly and took the time to explain exactly what they were doing. Speeds are brilliant too. 2.4 gig on a 2 gig connection. Highly recommended.

2. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

great customer service

Having previously expressed an interest in switching to Trooli, I received a call this morning from a charming representative of your company, Bel. I was unable to talk at the time so between Bel and myself, we agreed to a phone call this evening. Bel called at the arranged time and I'm happy to say I am now a Trooli customer. A big factor in my decision to switch to Trooli was Bel's excellent communication and attitude. He was a pleasure to deal with and handled every aspect of the switch perfectly. 11/10 . Give the man a raise

1. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Itu Gome was amazing and super helpful

Itu Gome was amazing and super helpful. He was patient and attentive to my questions.
I would recommend switching to Troolinbased just on how helpful he was in signing me up with them.

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Elan,

Thanks so much for your lovely review, we're really glad Itu was able to make it such a good experience. We will be sure to pass on your kind words!

Kind regards,

Matt

Bewertet mit 5 von 5 Sternen

Excellent service

Bel has just been most helpful in answering my queries about changing from TalkTalk to Trooli and then in dealing with the formalities of the change. He was very kind and polite in dealing with a non technical octogenarian!

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Anastasia,

We're thrilled you had such a positive experience and are glad Bel was able to make the switch seamless. Enjoy your new full fibre connection!

Kind regards,

Matt

Bewertet mit 5 von 5 Sternen

Shaun and John fitted my wifi this…

Shaun and John fitted my wifi this morning. They were really helpful with any questions I had! They were class

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Luke,

Shaun and John will be really pleased to hear this, we'll pass on your praise. Please enjoy your new Full Fibre broadband!

Kind regards,

Matt

Bewertet mit 5 von 5 Sternen

A brilliant company to deal with.

A brilliant company to deal with.
Bel the person I spoke to was friendly,professional and extremely helpful.
As a new customer everything was explained fully and he has provided the best plan for my needs. Thank you.

1. September 2026
Bewertung ohne vorherige Einladung
Trooli-Logo

Antwort von Trooli

Hi Ann,

This is great to hear - we'll pass your kind words onto Bel. Hope you're making the most of your new broadband connection!

Kind regards,

Matt

Bewertet mit 5 von 5 Sternen

Wifi fitting

John and Shaun fitted our WiFi quick and well- great job!!

1. September 2026
Bewertung ohne vorherige Einladung
Trooli-Logo

Antwort von Trooli

Hi Imogen,

We're really pleased to hear that the team were able to get you up and running so easily. Enjoy your new Full Fibre broadband!

Kind regards,

Matt

Bewertet mit 1 von 5 Sternen

Overall poor to this moment in time as…

Overall poor to this moment in time as a new customer the speeds that I’m paying for isn’t worth it I’d be better off with my previous supplier as speeds are no different all I get at the moment is fluctuating speeds of less than 1000 download even though I’m paying for up to 2.5 gig after 45 mins on the phone yesterday customer services ended by saying they would keep looking for the rest of the day and email me there findings by the end of the day and still nothing good job I have 16 days to release myself out of the contract cause of the low speeds as they can’t get the speeds they promised

31. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Jason,

We're sorry to hear about your experience.

With a 2Gbps service, the equipment and method used to test the connection can make a significant difference to the speeds recorded. That said, we appreciate your concerns and would like to see this properly investigated.

Please get back in touch with our Support team so they can pick this up and review the checks already carried out.

Best,

Ati

Bewertet mit 5 von 5 Sternen

Set up in record time!

Just set up a broadband service in record time and amazingly had all my lane queries answered in a non patronising way by a sincerely informed ITU. If the broadband is as efficient it’ll be an around winner!

31. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Emilia,

We’re delighted Itu made the sign-up process so quick and straightforward, while taking the time to answer all your questions clearly. We’re confident you’ll find the broadband just as efficient! 😊

Thanks for choosing Trooli and for the lovely feedback.

Best,
Ati

Bewertet mit 5 von 5 Sternen

Pleasant Experience

Had a great experience with Bel from the start to the end signing me up for new broadband, Excited for the switch to Trooli!
Thankyou once again Bel

31. August 2026
Bewertung ohne vorherige Einladung
Trooli-Logo

Antwort von Trooli

Hi Bradley,

We’re delighted Bel made the whole sign-up process so easy from start to finish. We hope the switch to Trooli is just as smooth!

Thanks for the lovely feedback, and welcome to Trooli! 😊

Best,
Ati

Bewertet mit 5 von 5 Sternen

Trooli all good so far

Just ordered over the phone, Bel was excellent. Looking forward to the survey and installation

31. August 2026
Bewertung ohne vorherige Einladung
Trooli-Logo

Antwort von Trooli

Hi Matt,

We’re delighted Bel made the sign-up so easy! We hope the survey and installation go just as smoothly.

Thanks for choosing Trooli, and welcome aboard! 😊

Best,
Ati

Bewertet mit 5 von 5 Sternen

We have wanted to change for a while

We have wanted to change for a while. Bel our agent from Trooli talked us through our options and order in a very clear and friendly manner. It sounded very easy and simple which put our minds at rest.
Looking forward to our installation in early October.

30. August 2026
Bewertung ohne vorherige Einladung
Trooli-Logo

Antwort von Trooli

Hi,

We’re delighted Bel made the switch feel simple and reassuring. We hope the installation in October goes just as smoothly!

Thanks for choosing Trooli and for the lovely feedback. 😊

Best,
Ati

Bewertet mit 5 von 5 Sternen

Bel was very informative answering any…

Bel was very informative answering any questions I had about the service and payments. Friendly and patient couldn’t ask for much more.

29. August 2026
Bewertung ohne vorherige Einladung
Trooli-Logo

Antwort von Trooli

Hi James,

We’re delighted Bel was able to answer all your questions and make everything clear. It’s great to hear you found him friendly and patient too!

Thanks for the lovely feedback, James. 😊

Best,
Ati

Bewertet mit 5 von 5 Sternen

Router issues, no wifi!

The service was down for a few hours and the we had an issue with our router. I called Trooli and Andile from the help desk team was fantastic. Got our router issue sorted in just a few minutes. Really polite and helpful which is really refreshing to see. Thanks Trooli, one happy customer

28. August 2026
Bewertung ohne vorherige Einladung
Trooli-Logo

Antwort von Trooli

reply: Hi Kev,

We’re really pleased Andile was able to get your router issue sorted so quickly and provide such helpful, polite service. We’re glad to have you as one happy customer! 😊

Thanks for the lovely feedback, Kev.

Best,
Ati

Bewertet mit 5 von 5 Sternen

Would recommend

Comer was a Very nice and polite person, very knowledgeable and patient. No cons or hidden genders

28. August 2026
Bewertung ohne vorherige Einladung
Trooli-Logo

Antwort von Trooli

Hi A Biggs,

We’re really pleased you had such a positive experience and found our team knowledgeable, patient and easy to deal with. Thanks for recommending Trooli and for the lovely feedback!

Best,
Ati

Bewertet mit 5 von 5 Sternen

Great customer service and the price is…

Great customer service and the price is fixed for 2 years. Fab.

28. August 2026
Bewertung ohne vorherige Einladung
Trooli-Logo

Antwort von Trooli

Hi Debbie,

We’re delighted you’re happy with the service and the fixed price for two years. Fab indeed! 😊

Thanks for choosing Trooli and for the lovely feedback.

Best,
Ati

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