The goods I ordered arrived well packed and on time. My husband who is disabled is entitled to vat relief. Taps customer support staff were most helpful and facilitated the claim in a timely and e... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Quick delivery and a good looking tap and a great price, it hasn’t been fitted or tried yet but up to now everything went as we wanted
Twice in the past couple of months I've bought items convincingly described on a major internet website as 'genuine', only to find that they were poor quality counterfeits. I next needed new... Mehr ansehen
Quick reply to my question, reasonable price and prompt delivery, good results. Better than another different company that took my money and order then told me it wasn’t in stock.
Unternehmensdetails
- Bäderstudio
- Badezimmerrenovierung
- Heizungsanlagenanbieter
- Küchenstudio
- Klempnerbedarf
- Geschäft für Duschtüren
Vom Unternehmen geschrieben
Taps Empire is U.K.'s leading retailer of bathrooms, taps, mixers, showers and radiators.
Kontaktinformationen
9 Upminster Road South, RM13 9YS, Rainham, Vereinigtes Königreich
- 0330 043 1254
- sales@tapsempire.co.uk
- www.tapsempire.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Will use again.
Competitive prices, a large selection of products and no hidden extras ( vat & delivery).
Highly recommend & will use again.
Advertise and take payment of out of…
Advertise and take payment of out of stock items

Antwort von Taps Empire
Really helpful on the phone
Really helpful advice on the phone and they checked some spec with the warehouse and gave us the correct information before we bought as there were some conflicting details online elsewhere (including manufacturer's own site) regarding the product in question.
Bath
From ordering to delivery was very quick
Very happy with the service
Great price,great communication and…
Great price,great communication and delivered quickly and on time
Even if you seethe item as “ in stock “ prepare for extra 8 weeks …
Although the item was shown as ready for dispatch 2-4 days they took extra 4 weeks assuring us that it would arrive. When the time passed, they just gave us the same story with additional 4 weeks. So we had to cancel. Absolute joke and time wasting

Antwort von Taps Empire
Vitra half pedestal
Find a good product. Fast delivery!Thanks
So happy with my purchase and fast…
So happy with my purchase and fast delivery
Poor Customer Service
The item was not dispatched within 24 hours as stated on the website, I therefore waited longer than expected for the part to arrive. The anonymous customer service agent (they do not sign off their email with a name) offered zero flexibility when I wanted to return an item merely 3 days after the 14 day returns period had ended. The item had not been used and was still completely in the same condition from when it was sent out and received.

Antwort von Taps Empire
Repeat order, no complaints
Item arrived promptly and as described, have ordered replacement filter more than once now and never had any issues.
Dishonest and poor service experience
Dishonest and poor service experience. Said that the item was in stock then I had to chase to see what was happening to then be told it was going to be delayed by several weeks. As that approached I asked for an update and then got a dispatch notice so organised my plumber to fit then when arrived it was only part of the order but nobody thought to let me know this and the other part would be further delayed. You don't hear anything unless you chase them and one of the poorest experiences dealing with a company I've had.

Antwort von Taps Empire
Excellent Response
we had an issue replacing the new toilet seat & staff were very responsive on a phone call and the solution they promised arrived within a couple of days . Very impressed
Water filter cartridge replacement
Reliable and prompt service, no hassle experienced
Everything happened so quickly
Everything happened so quickly, from order to delivery.
Ordered Twyford toilet pan only as…
Ordered Twyford toilet pan only as advertised ,got email to say order was incomplete,I replied to email saying I only need the pan.Got email saying carrier did not deliver to my area.Carriers they use areDPD TNT and PARCELFORCE all these carriers are in my area every day.i feel if I had ordered the parts I did not need it would be on its way by now. Will not use again nor recommend. Poor poor service

Antwort von Taps Empire
Amazing company.
Amazing company.
Great sales department too. I had a very mundane question about bristan bath taps and was answered promptly and with knowledge about product.
The taps were a great price, and arrived within 2 days!
We have a new build and unfortunately the mixer taps that were fitted were letting too much cold water feed in.
My husband has solved the problem by installing two separate bath taps. We now have lots of hot water.
Absolute brilliant service
Absolute brilliant service.
Ordered a replacement loo seat Thursday pm, free delivery, arrived Friday pm.
Bristan taps
Easy to use website, kept me informed about delivery, delivered on time. Excellent product which my daughter and her husband are very happy with, worth paying the extra money for a quality product. Thank you.
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