Very straight forward booking process with ease of use👍 Only fails on 5 stars because you don't have an app, so can't amend anything without going to website. Had to archive confirmation email, othe... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Well iv not gone on my holiday yet so I cant realy leave a review untill I have been in my holiday. I had my nabour sort it all out for me and my partner as im not good with computers but im sure we... Mehr ansehen
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Great website easy to navigate and find what you’re looking for, great prices and deals which you choose yourself if your not happy with flight times etc. great choice of destinations airports and add... Mehr ansehen
Unternehmen hat geantwortet
Our return flight was cancelled and we received no guidance at the airport from anyone from the company and had to arrange accomadation and transfers for the 2 days delay we had. We then tried to get... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Sunshine Holidays
Vom Unternehmen geschrieben
A note on the COVID-19 pandemic
We hope you are staying safe during this challenging and unforeseen time across the globe. We would firstly like to thank you for your patience and support as we work to respond to the thousands of individual customer queries, booking amendments and refunds.
We would like to note that due to Coronavirus outbreak, we have received a huge volume of contact from customers who are concerned about how their holiday is affected. It may take us longer than usual to respond at the moment, but rest assured we are working hard to reply to every customer query as quickly as we can.
When will I receive my refund?
We're working as quickly as possible to get any money back to those customers who are owed a refund. In many cases, we are waiting for the money for the cost of flights to be refunded by the airline.
Additionally, unlike many other travel companies, Sunshine.co.uk is offering eligible customers a full cash refund alongside the option to move their holiday to a later date.
The ongoing situation with Covid-19 is unprecedented and affecting us all in many different ways. We truly appreciate the patience and support of all of our customers during this challenging time.
Sunshine Holidays
Vom Unternehmen geschrieben
- The idea behind Sunshine.co.uk was a simple one – if low-cost airlines could exist then so can a low-cost travel agent. Sunshine.co.uk started so we could sell amazing holidays as cheaply as possible, to ensure that no matter what your budget every customer can come to Sunshine.co.uk and find their perfect holiday.
- Sunshine.co.uk is a leading UK based low-cost online travel agency that provides a wide variety of hotel and flight options across a multitude of long and short-haul destinations worldwide. Sunshine.co.uk allows customers to build a perfectly customised holiday by giving them access to a wide selection of flights, hotels and transfer options across multiple providers and suppliers.
- All Sunshine.co.uk flight-inclusive package holidays are ATOL protected and we offer an honest, reliable and personal service. With hotel deposits for just £1 and the ability to secure your package holiday from just £30pp, there is no better reason to book.
- Sunshine.co.uk offer the top quality holidays for families, couple, singles and groups, taking into account the very specific needs of all types of holidaymakers. From luxurious All Inclusive getaways to Self Catering escapes on a budget – no matter what you’re looking for, we’ve got you covered.
- We believe that everybody deserves some sunshine.
Kontaktinformationen
Vereinigtes Königreich
- www.sunshine.co.uk
4,2
Gut
14.152 Bewertungen
Bittet Kunden um Bewertungen
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The booking was easy
26. Juli 2026
Antwort von Sunshine Holidays
Thanks — glad the booking was easy 😊
The Team at Sunshine Holidays
Great!
For the past several years I have purchased all my abroad holidays through either On the Beach or Sunshine. I cant fault them! 8 years ago I encountered an issue with an airline, it was sorted promptly but On the Beach. I won't book my holidays through anyone else.
26. Juli 2026
Antwort von Sunshine Holidays
Thanks so much, Lauren — we’re thrilled you’ve trusted On the Beach and Sunshine for your holidays over the years. Delighted the airline issue was resolved and that we could play a part. We look forward to helping with many more stress-free breaks 🌞. The Team at Sunshine Holidays
Excellent online service
23. Juli 2026
Antwort von Sunshine Holidays
Thanks Carol — glad we could help 🙂 The Team at Sunshine Holidays
Had been looking for a cheeky get away…
Had been looking for a cheeky get away for october and got a really good deal at one of our favourite places in turkey booking was really easy as well. We will update after our holibob
6. Juli 2026
Antwort von Sunshine Holidays
Thanks Anispraka — brilliant you found a cheeky October deal to Turkey and that booking was easy. Enjoy your holibob; look forward to your update! 😊
The Team at Sunshine Holidays
Perfect company if you want your excitement depleted xx
Payed for a holiday, cancelled the booking and still took the money.
Use that money to employ some real
people instead of chat bots who help with absolutely nothing but wanting to punch a hole through your screen. Sunshine.. you have not made my sun shine.
26. Juli 2026
Bewertung ohne vorherige Einladung
AVOID!!! Received payment, then cancelled booking
After the company cancelled my husband's first payment, they redirected my husband to click on the separated link which was sent through their email. My husband successfully paid through this link, and he got the company's confirmation that he had paid for the booking. However, a few minutes later, his booking was cancelled. We tried to contact the company through the chat bot and phoned them a few times within their working hour, but there has been no reply from the phone, and we have got reply from the chat bot: "Because cancellations made by ourselves, require specialist handling, our Live Chat team isn't able to manage them here. Everything you need to resolve this will be outlined right inside that email." We actually got an email saying: " You're offically going on holiday - woohoo!" with the attachment of the booking cancellation. What a laughter !! Is this what you call 'BOOK WITH CONFIDENCE', Sunshine?
My husband checked his bank account and found that the two same payments were pending, and what he has received is this confusing joke.
We will wait till 7 p.m tomorrow, which will make up 48 hours since the booking in order to file the Credit Card dispute.
Update: Today Sunshine explained that the booking cancellation had been done before the payment had gone through, so they refunded the payment without any retribution for their mistake. Now we have to book our holiday on a more reliable website.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Sunshine Holidays
Thank you for taking the time to leave your review. We're sorry to hear about your experience. 💙
Your booking was cancelled because payment wasn't received by the required deadline. The payment was then made after the booking had already been cancelled, so it could no longer be applied to your booking.
The payment has since been refunded, and this can be collected through your Manage My Booking account. 💳
We're sorry for the disappointment caused and appreciate you taking the time to share your feedback.
💙 The On the Beach Team
Lovely holiday place very basic but…
Lovely holiday place very basic but spotlessly clean could not fault it .every think you needed pool etc and on day of travel shower room clean and staff friendly only one thing the transfer from hotel to airport should be made clearer where pick up is from if same place say that we done live in area so not shore where things are and let people now if running late cheers for lovely holiday once more great location
24. Juli 2026
Antwort von Sunshine Holidays
Thanks Mark — lovely to hear you enjoyed the location, cleanliness and friendly staff, and that the pool and shower met your needs. Thanks also for flagging the transfer pickup point and timings; we’ll pass that on to our local partners so details can be clearer for guests. Hope we can help book your next trip soon 😊
The Team at Sunshine Holidays
Antwort von Sunshine Holidays
Thanks Laura — brilliant. The Team at Sunshine Holidays
Overall a good hotel
Overall a good hotel, but tired of same menu everyday. Trip to Cairo was awesome to see the pyramids up close was surreal and bemuse how they were built.
23. Juli 2026
Antwort von Sunshine Holidays
Thanks Naeem — glad you loved the pyramids in Cairo. Sorry about the menu; we’ll share your feedback with the hotel. Hope to help book your trip 😊
Sunshine Holidays Team
Antwort von Sunshine Holidays
Thanks Virgil. The Team at Sunshine Holidays
Never had any problems booking with…
Never had any problems booking with sunshine holidays
20. Juli 2026
Antwort von Sunshine Holidays
Thanks Tracy — glad booking easy 😊 Sunshine Holidays Team
Vanessa was INCREDIBLY helpful
Vanessa was INCREDIBLY helpful. She saved my life. Sunshine duplicated my holiday in error but Vanessa helped me through it and sorted it all. She was amazing i feel such a relief thank you to her!! ❤️
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Sunshine Holidays
Thanks for your kind words! We're so pleased Vanessa sorted the duplicate booking and gave you peace of mind — brilliant to hear. Thanks for sharing ❤️ The Team at Sunshine Holidays
Antwort von Sunshine Holidays
Thanks — Sunshine Holidays Team 😊
Just saw a reply to my review 5 days…
Just saw a reply to my review 5 days after I posted it. This fraudulent company are not worth booking anything with them. i am still outstanding £4100+ They asked to contact thier customer on thier bot process. After 6 hours no answers. Why would anyone continue.
So gald they are ATOL & ABTA registeted apprently
Sunshine you requested my email & mobile. Still waiting to hear from you since 16 June2026
I have sent my email & phone number to you. Looking forward to a human response
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Sunshine Holidays
Hi,
Thank you for taking the time to share your experience with us. We are truly sorry to hear about your experience. Please be assured that your concerns are very important to us.
As we cannot discuss bookings on Trust pilot we have reached out to you for some further information so we can look into this to get it resolved for you.
Should you wish for your concerns to be reviewed further, please submit your feedback via the form on our website. This will allow the appropriate team to assess your booking details.
We appreciate your understanding and are committed to resolving this matter for you.
Thanks
Sunshine Team
Excellent price and booking could not…
Excellent price and booking could not be easier great choice of destinations and hotels at these destinations will be booking threw sunshine again
21. Juli 2026
Antwort von Sunshine Holidays
Thanks for your kind words! Great to hear the price, choice and booking easy — see you again soon! The Team at Sunshine Holidays
Antwort von Sunshine Holidays
Thanks Paul — Team at Sunshine Holidays 😊
Antwort von Sunshine Holidays
Thanks Angela — so pleased booking's quick and easy for you. ☀️ Team at Sunshine Holidays
Cheap holidays compared to others
Cheap holidays compared to others, easy to book,never had any problems in the past , happy customer
21. Juli 2026
Antwort von Sunshine Holidays
Thanks David — glad you’ve found good value and easy booking 😊. The Team at Sunshine Holidays
Every time we book with sunshine…
Every time we book with sunshine everything always goes smoothly,very happy!!
18. Juli 2026
Antwort von Sunshine Holidays
Thanks Martyn — glad it went smoothly! The Team at Sunshine Holidays
Easy book Hotel
Easy book Hotel, Flight, Airport Parking & Travel Insurance all in Booking.
18. Juli 2026
Antwort von Sunshine Holidays
Thanks Rajesh — delighted it was easy. 😊 The Team at Sunshine Holidays
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