Very straight forward booking process with ease of use👍 Only fails on 5 stars because you don't have an app, so can't amend anything without going to website. Had to archive confirmation email, othe... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Well iv not gone on my holiday yet so I cant realy leave a review untill I have been in my holiday. I had my nabour sort it all out for me and my partner as im not good with computers but im sure we... Mehr ansehen
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Great website easy to navigate and find what you’re looking for, great prices and deals which you choose yourself if your not happy with flight times etc. great choice of destinations airports and add... Mehr ansehen
Unternehmen hat geantwortet
Our return flight was cancelled and we received no guidance at the airport from anyone from the company and had to arrange accomadation and transfers for the 2 days delay we had. We then tried to get... Mehr ansehen
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Unternehmensdetails
Über Sunshine Holidays
Vom Unternehmen geschrieben
A note on the COVID-19 pandemic
We hope you are staying safe during this challenging and unforeseen time across the globe. We would firstly like to thank you for your patience and support as we work to respond to the thousands of individual customer queries, booking amendments and refunds.
We would like to note that due to Coronavirus outbreak, we have received a huge volume of contact from customers who are concerned about how their holiday is affected. It may take us longer than usual to respond at the moment, but rest assured we are working hard to reply to every customer query as quickly as we can.
When will I receive my refund?
We're working as quickly as possible to get any money back to those customers who are owed a refund. In many cases, we are waiting for the money for the cost of flights to be refunded by the airline.
Additionally, unlike many other travel companies, Sunshine.co.uk is offering eligible customers a full cash refund alongside the option to move their holiday to a later date.
The ongoing situation with Covid-19 is unprecedented and affecting us all in many different ways. We truly appreciate the patience and support of all of our customers during this challenging time.
Sunshine Holidays
Vom Unternehmen geschrieben
- The idea behind Sunshine.co.uk was a simple one – if low-cost airlines could exist then so can a low-cost travel agent. Sunshine.co.uk started so we could sell amazing holidays as cheaply as possible, to ensure that no matter what your budget every customer can come to Sunshine.co.uk and find their perfect holiday.
- Sunshine.co.uk is a leading UK based low-cost online travel agency that provides a wide variety of hotel and flight options across a multitude of long and short-haul destinations worldwide. Sunshine.co.uk allows customers to build a perfectly customised holiday by giving them access to a wide selection of flights, hotels and transfer options across multiple providers and suppliers.
- All Sunshine.co.uk flight-inclusive package holidays are ATOL protected and we offer an honest, reliable and personal service. With hotel deposits for just £1 and the ability to secure your package holiday from just £30pp, there is no better reason to book.
- Sunshine.co.uk offer the top quality holidays for families, couple, singles and groups, taking into account the very specific needs of all types of holidaymakers. From luxurious All Inclusive getaways to Self Catering escapes on a budget – no matter what you’re looking for, we’ve got you covered.
- We believe that everybody deserves some sunshine.
Kontaktinformationen
Vereinigtes Königreich
- www.sunshine.co.uk
4,2
Gut
14.152 Bewertungen
Bittet Kunden um Bewertungen
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Been with you before and had no…
Been with you before and had no problems so we carried on with you
18. Juli 2026
Antwort von Sunshine Holidays
Thanks, great to have you back 😊. The Team at Sunshine Holidays
Great easy to use website
Great easy to use website. We where kept informed of everything we needed to know and will definitely use sunshine holidays again
17. Juli 2026
Antwort von Sunshine Holidays
Thanks for your kind words! Glad the site kept you informed and made booking easy 😊 The Team at Sunshine Holidays
Antwort von Sunshine Holidays
Thanks Janet — glad booking was easy online 😊. Team at Sunshine Holidays
The trips we booked were fantastic,but…
The trips we booked were fantastic,but the hotel is
extremely run down,
Dirty and unclean
Public toilets a disgrace
Rooms not cleaned for arrival
Not enough towels given and then all taken away and not replaced
Not enough loungers at pool
Unable to book in to the restaurants
No suitable labelling of food
Unable to get even a soft drink before 11am and then all juice flat as from plastic bottles and tiny cups
Water fountains don't work
Behaviour of many staff questionable with you g females and behaviour towards kids rude and aggressive
No snacks throughout day (like ice cream...crisps..nuts etc)
Main restaurant not big enough for volume of people
No working air conditioning or tv in rooms
I'd avoid this hotel
18. Juli 2026
Antwort von Sunshine Holidays
Hi,
Thank you for sharing your detailed feedback. We’re truly sorry to hear that your stay did not meet your expectations and that you experienced so many issues with the hotel’s cleanliness, facilities, and service. We understand how disappointing and frustrating this must have been for you.
To help us investigate your concerns thoroughly, we kindly ask that you submit any photos or evidence you may have through our dedicated chatbot. This will allow our team to review the issues with the hotel and take appropriate action. You can start this process by initiating a chat with the bot on our website.
Thank you again for bringing this to our attention. We appreciate your time and hope to assist you further through the feedback process.
Great hotel
Great hotel, great area, great food, aicron good, big pool, sunset bar was amazing with branded alcohol on all incl, even found a nice parking spot on the road, loved it ! 🥰 Nudist beach it seems and as adults only lots of couples, we didnt go to entertainment or lounge bar but there was something every day
16. Juli 2026
Antwort von Sunshine Holidays
Thanks for your kind words! We're delighted the hotel, food, pool and sunset bar (branded drinks on the all‑inclusive) made your stay — and that the air‑con and parking worked well. Glad the adults‑only, relaxed vibe suited you even if you skipped the entertainment. Hope to help with your next trip 🌞
The Team at Sunshine Holidays
just got back from our 3rd holiday with…
just got back from our 3rd holiday with sunshine and yet again not 1 promblem at all. the only problem we have now it where to book next!
18. Juli 2026
Antwort von Sunshine Holidays
Thanks for your kind words! Delighted your 3rd trip with us was trouble-free — happy to help you choose your next destination 😊. The Team at Sunshine Holidays
Very easy and quick to do and such a…
Very easy and quick to do and such a good deal thabkyou
15. Juli 2026
Antwort von Sunshine Holidays
Thanks — glad it was easy and great. The Team at Sunshine Holidays
Antwort von Sunshine Holidays
Thanks Jay — glad the hotel impressed 😊 Sunshine Holidays Team
Excellent from start to finish
Excellent from start to finish, great transfer lovely hotel....close to beach and shops bars.
15. Juli 2026
Antwort von Sunshine Holidays
Thanks Sandra — pleased you enjoyed the transfer and beachside hotel! 😊 Sunshine Holidays Team
Raquel aka Rachel on the reception was…
Raquel aka Rachel on the reception was amazing couldn’t do enough to help us, absolutely fantastic, Roquetas de mar was a really nice quite traditional place to visit lots to just taxis can be a little on the slow side
14. Juli 2026
Antwort von Sunshine Holidays
Thanks Paul — great to hear Raquel (aka Rachel) on reception looked after you. Glad you enjoyed Roquetas de Mar’s traditional charm. Sorry taxis were slow. We’d love to help with your next trip 😊
The Team at Sunshine Holidays
Always book with Sunshine Holidays
Always book with Sunshine Holidays.
Never had any problems
13. Juli 2026
Another positive experience
I’ve booked a few holidays with the company, flying from my local airport and have consistently had a good experience. The booking process is simple, the company are reliable, and their prices are low. Will continue to use them.
13. Juli 2026
Here we are 5 weeks later after being…
Here we are 5 weeks later after being defrauded £4100 by this company. No phone number, no customer service human. Only Bots to communicate with. 6 HOURS on bots! Absolutely useless.
They have my have my email and telephone number. They requsted it. No response!
Our experience they are quick to take your money, but do not deliver on the gooods and services they have promised. They become uncontactable. BEWARE!
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Sunshine Holidays
Thanks Tracey! Great news 😊 The Team at Sunshine Holidays
The catty cat garden Hotal was awful…
The catty cat garden Hotal was awful there put us in 3 rooms on different floors. Hotal in need of repairs bathroom was black with mould and food was horrible we only ate 1 day after that we are out.I wouldn't called it all inclusive no ice room for kids or any treats staff speak very rude. Just wanted to sell us anything and everything. When we said we already sorted are expeditions out was told to cancel them when we refused there become more rude towards us didn't feel very welcomed at all. There where no entertainment or anything to do for the kids we are glad to spend all are time out the hotel and very glad we only book a weekend there. One of the worst hotal we stayed at
12. Juli 2026
Antwort von Sunshine Holidays
Hi There,
Thank you for taking the time to share your experience with us. We're sorry to hear that your stay at the Catty Cat Garden Hotel did not fully meet your expectations.
We appreciate your feedback regarding various aspects of your visit, including your accommodation, dining experience, facilities, and overall service.
Guest feedback is incredibly valuable to us, as it helps us identify opportunities to enhance the experience we provide.
If you would like to share any additional details or have any questions, we would be delighted to hear from you.
Thank you once again for choosing to travel with us. We hope to have the opportunity to welcome you again in the future.
Thanks
The Sunshine Team.
Return transfer did not arrive and the…
Return transfer did not arrive and the transfer office lied to me stating the driver stopped and we were not there. Sending a complaint in separately
14. Juli 2026
Antwort von Sunshine Holidays
Hi,
Thank you for reaching out to us and sharing your experience.
We are really sorry to hear about the inconvenience you have experienced with your return transfers. We understand how frustrating this must have been for you.
We’re particularly disappointed to hear about the lack of support you received from the transfer provider office. This is not the experience we expect our customers to have, and we will be raising this with the supplier involved.
We have reached out to you for some further details in order to assist you with this matter. Please be assured that we take these matters seriously, and we will work to ensure that your complaint is investigated thoroughly.
Thank you for bringing this to our attention and again, we apologise for the disruption to your journey.
Thanks,
The Sunshine Team.
Easy to use and great comms
14. Juli 2026
Antwort von Sunshine Holidays
Thanks Christopher — The Sunshine Holidays team
Really difficult to get in touch with…
Really difficult to get in touch with Sunshine via their online chat / WhatsApp, waited for hours and hours. Told by them that finding parasites (worms) in our hotel food was something we needed to take up with the hotel. I filled in a form at reception and eventually heard back from the Hotel Director to basically say that no one had got sick and there was nothing more for them to do. The receptionist told me to contact Sunshine as she thought they could put a bit more pressure on the hotel to change their policies etc. Sunshine were incredibly difficult to contact / get a reply from and when they did reply they weren’t very helpful atall.
13. Juli 2026
Antwort von Sunshine Holidays
Hi,
Thank you for sharing your feedback. We are truly sorry to hear about your experience at the hotel and the distress this must have caused during your holiday. Finding parasites in food is completely unacceptable, and we understand why you expected a swift response from both us and the hotel on this matter.
As food hygiene matters are directly managed by the hotel we are glad to hear you raised this with the hotel director, though we're sorry to hear the response was not what you had hoped for. We hold our hotel suppliers to quality and safety standards so we are sorry to hear this didn't happen during your holiday.
We regret that our response time fell short of expectations and that you felt unsupported when trying to resolve this issue with the hotel.
We have reached out to you for some further details so that we can look into this further. Please feel free to reply to the email or contact us via Live chat so we can discuss further.
Thanks
Sunshine Team
Holidays 😄
Using Sunshine for many a year and never had a problem 😄
Great company who make it easy to book a holiday with no hassles 😄
13. Juli 2026
Antwort von Sunshine Holidays
Thanks Robert — we're so pleased you've trusted us for so many years. Glad bookings stay hassle-free 😄 Warm wishes, The Team at Sunshine Holidays
Always find cheaper holidays through…
Always find cheaper holidays through Sunshine and excellent customer service if required
10. Juli 2026
Antwort von Sunshine Holidays
Thanks Tracey — delighted we could help ☀️ The Team at Sunshine Holidays
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