I was super surprised at how helpful the customer service email responses were when we had to change a booking. Nothing was too much trouble and their instructions were really easy to understand. You... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We booked this cruise for our honeymoon. And it was absolutely incredible to see the whales. The tour guide Andrew was nice and very knowledgeable. Would recommend to anyone. Thank you.
Over 12 people arrived to participate in the morning ceramic class but upon arrival, we all found the store closed. As some of our group was from interstate, we were unable to do another day. They co... Mehr ansehen
Unternehmen hat geantwortet
I’ve used RedBalloon several times to purchase birthday gifts and have always found it so easy and convenient. There’s a great range of experiences to choose from, and I love being able to find and pu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Ballonfahrtenanbieter
- Anbieter von Werbegeschenken
- Stadtrundfahrtenveranstalter
- Reiseveranstalter
Vom Unternehmen geschrieben
Trending experiences, perfect to gift. At RedBalloon we believe that experiences are better than things. Because while things can age, experiences have a way of getting even better over time. Experiences connect us. They expand our minds and help us grow. Experiences are the memories we find ourselves repeating to our friends for years on end. The best part about experiences is that they don’t just live in our minds. They live in our hearts too. For good. Imagine being about to give that to someone. A gift that offers someone a new perspective on the world, like gliding gracefully through a sunrise in a hot air balloon. Or the gift of a Lamborghini ride that makes hearts race and forces people to remember that life is about feeling. Our curated experiences are the gifts that last forever. So next time you’re stuck looking for a gift, there’s a new and memorable experience for every occasion at RedBalloon.
Vom Unternehmen geschrieben
Kontaktinformationen
Level 4/1 Hickson Road, 2000, The Rocks, NSW, Australien
- 1300 875 500
- https://help.redballoon.com.au/s/contactsupport
- www.redballoon.com.au
4,3
Hervorragend
1068 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy
The website was easy to search and filter the results, and the chat function was very helpful and responsive.
9. Juni 2026
Antwort von RedBalloon
Hi Christine, thanks for sharing, great to hear the site was easy to navigate and that the chat support was helpful and responsive!
Great value wuth a very nice lunch
Great value wuth a very nice lunch. Nice to feel like a tourist in my own town. Commentary very informative. Will do again!
8. Juni 2026
Antwort von RedBalloon
Hi Marie, it's great to hear about your positive experience. Thank you for sharing your feedback!
Partial view of 1 whale which surfaced multiple times
More than hour was spent at a spot where the 1st whale was spotted. Moved around the spot few times to get a closer look. Spotted the whale about 6 or 7 times, partial view and couple of times its tail fin. Weather was nice and crew was supportive
6. Juni 2026
Antwort von RedBalloon
Hi there, thanks for sharing, glad you had some nice weather and supportive crew, and it’s great you still managed to spot the whale a few times along the way!
The voucher
The voucher - egift card did not get sent correctly, so I was left without a gift for my friend, and I had to waste an hour trying to sort it out the next day.
5. Juni 2026
Antwort von RedBalloon
Hi Em, we’re really sorry this happened, eGift cards are usually delivered within an hour, and while I can see it was successfully sent from our end, we understand how frustrating it must have been not receiving it.
I sent a voucher to my brother who was…
I sent a voucher to my brother who was 40 recently, he love it. Thankyou!
6. Juni 2026
Antwort von RedBalloon
Hi Melissa, thanks for sharing, what a thoughtful gift, we’re so glad your brother loved it!
Antwort von RedBalloon
Hi Mark, thanks for your feedback, so glad to hear it made such an easy and thoughtful gift!
Was very disappointed with Hunter and…
Was very disappointed with Hunter and barrel didn’t get what we payed for incorrect information after I called the restaurant called up 3 time now and no one called back
30. Mai 2026
Antwort von RedBalloon
Hi David, We’re sorry to hear you were disappointed and understand your frustration. We can see you’ve had difficulty getting a response from the restaurant, which is not the experience we want for our customers. I’ve just sent you an email to gather a few more details so we can look into your experience with the restaurant and assist further.
Good Value
I wanted a discount on whale watching and purchased a Red Balloon Gift Voucher that was on sale, 15% and inadvertently was able to book the experience at a discount rate that the vendor was not providing.
4. Juni 2026
Antwort von RedBalloon
Hi Lori,
We are thrilled to hear you were able to get a great deal, and will get to see those amazing whales, a win win all around!
Using the website was easy to make my…
Using the website was easy to make my booking despite a couple of initial glitches in redeeming a coupon, the checkout process was good and great to be able to redeem multiple vouchers to get a preferred gift.
25. Mai 2026
Antwort von RedBalloon
Hi Frank,
Thank you for your review! We’re glad to hear you found the booking process easy overall and that you were able to redeem multiple vouchers to get the perfect gift.
We’re sorry for the initial hiccups with the coupon — we appreciate your patience and feedback, as it helps us improve the experience.
Very smooth and easy
Very smooth and easy. Voucher in the nice case came so quickly via post.
30. Mai 2026
Antwort von RedBalloon
Hi Shane, thank you for sharing your feedback, it’s great to hear everything was smooth and that your voucher arrived so quickly.
Antwort von RedBalloon
Hi Markus, thank you for your feedback after using RedBalloon for gifting!
Red Balloon Reliability
Having used Red Balloon before, have confidence in delivery at a time requested. Ease of using the website (I am in my eighties and much technology is a mystery to me). Also appreciate follow-up information of delivery completed.
25. Mai 2026
Antwort von RedBalloon
Hi Val, thank you for sharing your feedback, it’s great to hear you found the process easy and reliable!
Antwort von RedBalloon
Hi Macarena, thank you for sharing your feedback, it’s great to hear everything was easy and worked just as expected.
great offer fantastic location and food
great offer fantastic location and food
easily used voucher thankyou
23. Mai 2026
Antwort von RedBalloon
Hi there, thank you for sharing your feedback, it’s great to hear you enjoyed the location, food and found the voucher easy to use.
Antwort von RedBalloon
Hi Terri,
Thanks for your feedback, we are glad it was a great experience!
The flight simulator experience was… fantastic!
The flight simulator experience was fantastic! The pilot Chris was really informative and explained everything in such an encouraging way. We will definitely be back for another session.
30. Mai 2026
Antwort von RedBalloon
Hi there,
Thanks for your review! We are so glad to hear you had a great time in the simulator! We can't wait to see you back again soon
Happy 50th birthday.
Such an easy process, the hardest part is deciding which one to chose. Voucher comes to you instantly. It looks good and is great gift. You can personalise the voucher as well. I love red balloon voucher for gifts.
30. Mai 2026
Antwort von RedBalloon
Hi Susan,
We love making gifting easy! Thanks so much for taking the time to share your feedback!
I wasn't impressed at all!
I wasn't impressed at all!! You advertise the peninsula hot springs to be relaxing but it was absolutely the opposite!! There were that many people there we couldn't even find a seat to sit anywhere.. the ridiculous water holes they were calling hot springs is a joke. All the pools were really small and not very deep at all. Even in the adults only section we couldn't find a spot to get in any water.. I got to put my feet in the foot bath and was able to walk to relaxation walk thru the water and stones but that was it! I was really disappointed and will not be going there ever again!! Its more a tourist spot and for them to make as much mo ey as they can.. its a joke. I was not happy with my experience. Very upset.
29. Mai 2026
Antwort von RedBalloon
Hi Cindy,
We’re sorry to hear how disappointing your experience was. We understand how important it is for a visit like this to feel relaxing, and it’s clear this wasn’t the case for you.
Peninsula Hot Springs is a third-party venue and can become very busy, particularly during peak periods, which can impact access to pools and seating. That said, your feedback is valid and we’ll be sure to pass it on to them.
We appreciate you taking the time to share your experience and are sorry it didn’t meet expectations.
The gentleman was sooooo patient and…
The gentleman was sooooo patient and accommodating when I was trying to redeem multiple vouchers. I was able to have all issues addressed. Deserves a pay rise!
29. Mai 2026
Antwort von RedBalloon
Hi Chris,
Thanks for your review and lovely feedback! We are so glad to hear our agent was able to assist you, and we will be sure to pass it on!
online voucher was very easy to purchase
27. Mai 2026
Antwort von RedBalloon
Hi there,
Thanks for your review, we appreciate you taking the time to share your feedback with us!
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