I was super surprised at how helpful the customer service email responses were when we had to change a booking. Nothing was too much trouble and their instructions were really easy to understand. You... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We booked this cruise for our honeymoon. And it was absolutely incredible to see the whales. The tour guide Andrew was nice and very knowledgeable. Would recommend to anyone. Thank you.
Over 12 people arrived to participate in the morning ceramic class but upon arrival, we all found the store closed. As some of our group was from interstate, we were unable to do another day. They co... Mehr ansehen
Unternehmen hat geantwortet
I’ve used RedBalloon several times to purchase birthday gifts and have always found it so easy and convenient. There’s a great range of experiences to choose from, and I love being able to find and pu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Ballonfahrtenanbieter
- Anbieter von Werbegeschenken
- Stadtrundfahrtenveranstalter
- Reiseveranstalter
Vom Unternehmen geschrieben
Trending experiences, perfect to gift. At RedBalloon we believe that experiences are better than things. Because while things can age, experiences have a way of getting even better over time. Experiences connect us. They expand our minds and help us grow. Experiences are the memories we find ourselves repeating to our friends for years on end. The best part about experiences is that they don’t just live in our minds. They live in our hearts too. For good. Imagine being about to give that to someone. A gift that offers someone a new perspective on the world, like gliding gracefully through a sunrise in a hot air balloon. Or the gift of a Lamborghini ride that makes hearts race and forces people to remember that life is about feeling. Our curated experiences are the gifts that last forever. So next time you’re stuck looking for a gift, there’s a new and memorable experience for every occasion at RedBalloon.
Vom Unternehmen geschrieben
Kontaktinformationen
Level 4/1 Hickson Road, 2000, The Rocks, NSW, Australien
- 1300 875 500
- https://help.redballoon.com.au/s/contactsupport
- www.redballoon.com.au
4,3
Hervorragend
1069 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
online voucher was very easy to purchase
27. Mai 2026
Antwort von RedBalloon
Hi there,
Thanks for your review, we appreciate you taking the time to share your feedback with us!
Easy to complete with quick delivery my…
Easy to complete with quick delivery my daughter will love the experience for her birthday
22. Mai 2026
Antwort von RedBalloon
Hi Janine, Thank you for sharing. We hope your Daughter enjoys her birthday experience!
Easy process
Hard to review what I purchased as we haven't used it yet, however the purchasing process was very easy and the website is very detailed.
22. Mai 2026
Antwort von RedBalloon
Hi Jennifer, thanks so much for your kind words! We’re glad you found the booking process easy and the website helpful. We hope you have an amazing experience when you go!
Antwort von RedBalloon
Hi Jan,
Thanks for your review, we are glad we made things easier!
Helpful customer support
Forgot about a voucher I had and urgently tried booking something on the day it was going to expire. When I tried to use it, it said it had expired already.
I used the chat window to talk to a staff member [MA] who immediately extended it for another 3 months.
I then used it to book a drift experience with no issues. Very happy.
26. Mai 2026
Antwort von RedBalloon
Hi Ryan, thanks for your review! We’re glad our team could quickly step in to help extend your voucher and that everything went smoothly with your booking, great to hear you’re happy!
Unfortunately we bought through…
Unfortunately we bought through Redballoon instead of directly from the business we were interested in meaning we had difficulties claiming the gift voucher due to different offers showing between the two. The direct business was very helpful in allowing us to claim the gift voucher for a product we didn't want and then changing it later.
26. Mai 2026
Antwort von RedBalloon
Hi Ben,
Thanks for your feedback. RedBalloon vouchers are designed to be flexible, giving customers a wide range of experiences and the ability to work with different suppliers. As offers can vary between RedBalloon and operators, there can sometimes be differences in what’s available.
We work closely with our experience partners and it’s great to see this reflected in the support you received on the day.
Perfect Gift.
Very easy and simply to use for a gift for someone who likes the finer things in life.
26. Mai 2026
Antwort von RedBalloon
Hi Gavin, thanks for your review! We’re glad you found it easy to use and that it made for a perfect gift.
Antwort von RedBalloon
Hi Anne, thanks for your review! We’re glad you found it easy to book and had a great experience.
I received my voucher instantly.
I received my voucher instantly and it was user friendly. The whole process was done in no time.
23. Mai 2026
Antwort von RedBalloon
Hi John,
We’re so glad we could get things off to a great start — and trust us, the real fun begins when you head out on your experience!
Antwort von RedBalloon
Thanks for your feedback!
person was very pleasant and helpful
23. Mai 2026
Antwort von RedBalloon
Thanks for your review, we are glad to hear you had a great experience with our team!
Happy customer …
I was very happy with the results and ease of contact regarding my enquiry but I did find the chatbot tediously slow to respond.
23. Mai 2026
Antwort von RedBalloon
Hi JV,
Thanks so much for the lovely feedback — we’re really glad you found everything easy and helpful!
As for the “chatbot”… we’ll have to confess, that was actually one of our humans in disguise (clearly not having their fastest day!) We’ll definitely work on picking up the pace.
Super easy website to navigate
Super easy website to navigate, lots of options when choosing a birthday gift and check out process is quick!
16. Mai 2026
Antwort von RedBalloon
Hi Jess,
Thanks for your review, we are so glad to hear we were able to help you find that perfect gift!
Antwort von RedBalloon
Thanks for your feedback! Glad you found some great options 😊
Easy to book online
Easy to book online, quick process and hassle free. Many options to choose from.
11. Februar 2026
Antwort von RedBalloon
Hi Kendell, Thanks so much for your feedback! Glad you found the process quick and hassle-free.
Customer Focus being Priority !!!
Really appreciated being able to "exchange" a Voucher Promotion (no longer available) and for the time allowed to use the Voucher! RedBalloon follow up is also very thorough and tge process User friendly! Thankyou! 👌😉
21. Mai 2026
Antwort von RedBalloon
Hi Brenton,
Thanks for your review, we are thrilled that you had a great experience with us! We hope you have a great time out on your adventure.
Great experience
There is such a lot of different experiences to choose from. It was easy to narrow down the type I was looking for, with comprehensive descriptions of the experiences. It is valid for 5 years which I think is excellent, the check out process was easy. I will definitely use Red Balloon again
13. Mai 2026
Antwort von RedBalloon
Hi Linda,
Thanks for your review! We look forward to seeing you back with us soon!
5th defensive driving course voucher
I purchased my 5th defensive driving course voucher & it was as seamless as always
Would recommend
19. Mai 2026
Antwort von RedBalloon
Hi Narelle, thanks for your review! We’re glad the process was seamless as always and really appreciate your continued support, great to hear you’d recommend us.
Antwort von RedBalloon
Hi Rob, thanks for your review!
Antwort von RedBalloon
Hi Renee, thanks for your review! We’re glad you found the site easy to use and enjoyed the great range of options available.
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