I was super surprised at how helpful the customer service email responses were when we had to change a booking. Nothing was too much trouble and their instructions were really easy to understand. You... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We booked this cruise for our honeymoon. And it was absolutely incredible to see the whales. The tour guide Andrew was nice and very knowledgeable. Would recommend to anyone. Thank you.
Over 12 people arrived to participate in the morning ceramic class but upon arrival, we all found the store closed. As some of our group was from interstate, we were unable to do another day. They co... Mehr ansehen
Unternehmen hat geantwortet
I’ve used RedBalloon several times to purchase birthday gifts and have always found it so easy and convenient. There’s a great range of experiences to choose from, and I love being able to find and pu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Ballonfahrtenanbieter
- Anbieter von Werbegeschenken
- Stadtrundfahrtenveranstalter
- Reiseveranstalter
Vom Unternehmen geschrieben
Trending experiences, perfect to gift. At RedBalloon we believe that experiences are better than things. Because while things can age, experiences have a way of getting even better over time. Experiences connect us. They expand our minds and help us grow. Experiences are the memories we find ourselves repeating to our friends for years on end. The best part about experiences is that they don’t just live in our minds. They live in our hearts too. For good. Imagine being about to give that to someone. A gift that offers someone a new perspective on the world, like gliding gracefully through a sunrise in a hot air balloon. Or the gift of a Lamborghini ride that makes hearts race and forces people to remember that life is about feeling. Our curated experiences are the gifts that last forever. So next time you’re stuck looking for a gift, there’s a new and memorable experience for every occasion at RedBalloon.
Vom Unternehmen geschrieben
Kontaktinformationen
Level 4/1 Hickson Road, 2000, The Rocks, NSW, Australien
- 1300 875 500
- https://help.redballoon.com.au/s/contactsupport
- www.redballoon.com.au
4,3
Hervorragend
1067 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
So easy to order my gift voucher and…
So easy to order my gift voucher and have it scheduled to be emailed to the recipient on their special day.
4. Juli 2026
Antwort von RedBalloon
Hi there,
We love making gifting easy! We hope your recipient loves their gift when it arrives!
Your asking for a review before my…
Your asking for a review before my experience its not for a few weeks away so this is just spam and annoying by redballon
2. Juli 2026
Antwort von RedBalloon
Hi there,
Thanks for your feedback. We get how this could be a bit confusing!
The review request was actually about the booking experience with RedBalloon, not the experience you've booked. Once you've had your experience, you'll likely receive another review request to tell us how it went.
Thanks for pointing it out, and we hope you have a great time when your experience comes around!
Great for gift ideas
Great for gift ideas. Quick to get hold of and exciting experiences offered.
30. Juni 2026
Antwort von RedBalloon
Thank you for your feedback! We're glad you found our vouchers perfect for gifting and enjoyed the variety of exciting experiences available. It's great to hear they were quick and easy to purchase too.
Very easy to book
23. Juni 2026
Antwort von RedBalloon
Thanks for your review, we are glad to hear we made it easy!
Had heaps of trouble using the voucher…
Had heaps of trouble using the voucher at the venue. They never got our booking then when we showed the voucher it wouldn’t let us use it
27. Juni 2026
Antwort von RedBalloon
Hi Samantha,
We’re really sorry to hear about your experience, that’s not the seamless process we aim to provide.
It appears the voucher wasn’t successfully redeemed at the time, which means no booking was confirmed through our system. That said, we completely understand how frustrating this would have been on the day.
Our team has reached out to assist you directly and is more than happy to help you redeem your voucher properly or arrange an alternative experience that suits you better. We want to make sure you’re still able to enjoy what you purchased or swap to a new and exciting experience.
You must go to Deer Duck Bistro, Brisbane!…
We enjoyed a degustation at Deer Duck Bistro, Brisbane. From the moment we entered the restaurant the ambience and service indicated we were in for a treat. Each course was beautifully presented, explained and tasted as good as it looked. We have a new favourite!
23. Juni 2026
Antwort von RedBalloon
Hi David,
Thanks for reaching out, we are so thrilled to hear you had a great time at the Deer Duck Bistro, it is definitely a crowd favourite. We hope to see you back again soon to try out some more of our amazing suppliers.
Antwort von RedBalloon
Thank you for sharing your thoughts. We’re sorry the website didn’t meet your expectations and will continue working to improve its clarity and overall usability.
Range of activities and experiences are…
Range of activities and experiences are fantastic but it is a shame I was unable to select another amount. All choices were in $50 increments
19. Juni 2026
Antwort von RedBalloon
Thank you for your feedback. We’re pleased you’re enjoying the variety of experiences, and we appreciate you sharing your thoughts on the voucher options. You can select “other” next to the preset amounts to enter a value that suits you.
Amazing day and experience!
We were incredibly lucky to have Ronnie as our guide for our Blue Mountains tour.
From the very beginning of the day, Ronnie was energetic, cheerful, and full of positive vibes. She did an amazing job combining the roles of driver, tour guide, and group coordinator all at once.
What impressed me the most was how thoughtfully she adapted the itinerary based on the weather conditions, doing her best to help us avoid rain and strong winds so we could enjoy every stop to the fullest.
Throughout the day, Ronnie guided us every step of the way. She was attentive, caring, and always made sure everyone felt comfortable and included. Despite what must have been a long and tiring day for her, she kept her enthusiasm high and continuously found ways to keep us entertained and engaged.
This tour was especially meaningful to me because it was my birthday. I specifically chose this experience to celebrate the day with beautiful memories and new impressions — and thanks to Ronnie, it exceeded all my expectations.
I came away with so many wonderful memories, and I’m truly grateful to Ronnie for making my birthday so special.
Thank you, Ronnie, for your professionalism, kindness, and incredible energy!
19. Juni 2026
Antwort von RedBalloon
Hi there, what an incredible way to spend your birthday, so glad it was such a memorable day and that your guide made the experience so special!
Once I realised there was no other way…
Once I realised there was no other way to redeem, I tried the auto system, which i dont like, and it worked. Thank you
16. Juni 2026
Antwort von RedBalloon
Hi Joan, glad to hear it worked out in the end and that the process came through smoothly for you, if you need any help in future, you can always reach out to us.
Antwort von RedBalloon
Hi Leigh, thanks so much for your review, we’re so glad to hear you found it quick and easy, with plenty of great gift ideas to choose from!
Easy to find what I was looking for and…
Easy to find what I was looking for and purchase
16. Juni 2026
Antwort von RedBalloon
Hi Anna, thanks for sharing, so glad you found it easy to find what you needed and complete your purchase!
Dining experience par excellence
This was a dining voucher that my lovely nephew purchased for us. We combined the lunch at The Botanical House in Sydney's Botanical Gardens with a viewing of the Archibald prize winners at The NSW Art Gallery. Enjoyed it so much I purchased a voucher for my nephew's birthday!
13. Juni 2026
Antwort von RedBalloon
Hi Darcy, thanks for sharing, so glad you had such a great dining experience and made a special day of it, it sounds like the perfect combination!
I'm pretty disappointed
I'm pretty disappointed. Booked a sunset safari at the zoo - and after booking for 4 adults, the information then stated it's only available 2 weeks in summer. Also had to pay a gap fee over a voucher, and they offered to exchange the voucher without comment on the gap fee.
3. Juni 2026
Antwort von RedBalloon
Hi Brodie, we’re really sorry this left you feeling disappointed. For experiences that aren’t instant book, availability is confirmed after purchase, but you’re always welcome to reach out beforehand so we can check for you.
I can also see the booking total exceeded your voucher value, so a gap payment was required to proceed. We’re sorry if this wasn’t clearly explained at the time. If you’d prefer, we can arrange a refund within 14 days of payment and convert your original vouchers into a dollar value voucher, just reach out to us!
The website would not update my…
The website would not update my password your help desk was great. I got in with their help but still couldn’t update my password. When trying to book my experience the website site wouldn’t allow me to book it all at a once and I had to reach out to your help desk again, who again were great
15. Juni 2026
Antwort von RedBalloon
Hi there, thanks for sharing, sorry to hear about the website issues you ran into, but glad our help desk team could assist. If you’re still having trouble resetting your password, please reach out again so we can take a closer look and help get it sorted.
Antwort von RedBalloon
Hi Malcolm,
Thanks for your review, we are glad to hear that it was such a smooth experience!
Fast and easy to book
10. Juni 2026
Antwort von RedBalloon
Hi Christine,
Thanks for your review! We are glad to hear you had such an easy time!
Great service and easy process
The ordering process is very easy and provides the option to purchase an egift or a physical card.
The customer service during my purchase a few months ago was amazing.
Thankyou for providing options for a unique gift.
9. Juni 2026
Antwort von RedBalloon
Hi Jann, thanks for sharing, so great to hear you found the process easy and had a great experience with our customer service, and we love that you found the perfect unique gift!
Antwort von RedBalloon
Hi Timothy, thanks for sharing, great to hear everything was delivered as promised and that our team could be flexible when you needed it!
Easy
The website was easy to search and filter the results, and the chat function was very helpful and responsive.
9. Juni 2026
Antwort von RedBalloon
Hi Christine, thanks for sharing, great to hear the site was easy to navigate and that the chat support was helpful and responsive!
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