RedBalloon Bewertungen 828

TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The gift card purchase process was refreshingly straightforward. Everything was clearly laid out, making it easy to choose the amount and complete the transaction without any confusion. The steps were... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

This was our first time using Red Balloon. Finding an experience we wanted wasn't too difficult but booking it proved to be annoying. The venue's opening hours weren't correct so it took a couple o... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From the booking to the actual event was very interesting. Ride was good. Breathtaking views. We got involved with deflating the balloon which was a whole new experience. To end with great breakfast.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have just bought a voucher for a birthday gift. easy to book and we received a beautiful pack with the voucher. very happy. have been on the Q Train before and had a fantastic experience,so would... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reisebüro
  2. Ballonfahrtenanbieter
  3. Anbieter von Werbegeschenken
  4. Stadtrundfahrtenveranstalter
  5. Reiseveranstalter

Vom Unternehmen geschrieben

Trending experiences, perfect to gift. At RedBalloon we believe that experiences are better than things. Because while things can age, experiences have a way of getting even better over time. Experiences connect us. They expand our minds and help us grow. Experiences are the memories we find ourselves repeating to our friends for years on end. The best part about experiences is that they don’t just live in our minds. They live in our hearts too. For good. Imagine being about to give that to someone. A gift that offers someone a new perspective on the world, like gliding gracefully through a sunrise in a hot air balloon. Or the gift of a Lamborghini ride that makes hearts race and forces people to remember that life is about feeling. Our curated experiences are the gifts that last forever. So next time you’re stuck looking for a gift, there’s a new and memorable experience for every occasion at RedBalloon.

Vom Unternehmen geschrieben


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

828 Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Red Balloon and Balloon Aloft experience.

From the booking to the actual event was very interesting. Ride was good. Breathtaking views. We got involved with deflating the balloon which was a whole new experience. To end with great breakfast.

26. April 2026
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Antwort von RedBalloon

Thank you for sharing your experience. We’re so glad you enjoyed the ride, the views, and the breakfast to finish it off.

Bewertet mit 5 von 5 Sternen

Poppies at south babk

Great restaurant in south bank with an amazing vibe & excellent customer service

26. April 2026
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Antwort von RedBalloon

Thank you for the wonderful feedback. We’re so glad you enjoyed the vibe and service at Poppies.

Bewertet mit 2 von 5 Sternen

I tried to purchase one adult & one…

I tried to purchase one adult & one child voucher in one process. Seems that is not possible so I had to enter payment details twice. This took me quite a long time. Would love to know how to complete this process.
Thank you,
Peter Cutten

29. April 2026
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Antwort von RedBalloon

Hi Peter, Thank you for sharing your experience. We appreciate the feedback and are sorry the checkout process took longer than expected. Adult and child vouchers can be booked together in one transaction by selecting "Continue shopping" after choosing the first voucher, then adding the second for the same session. We hope this helps for next time, and our team is always happy to assist over the phone if needed.

Bewertet mit 5 von 5 Sternen

Customer Service Focused

We recently had an expiring Red Balloon gift voucher and the customer service experience was outstanding. The lady I spoke with on the phone was incredibly helpful and immediately assisted me, making some great suggestions without needing any lengthy consultation.
I was especially impressed that my call was answered straight away — no waiting on hold and no frustrating phone menus to navigate. It was so refreshing to be able to speak to a real person.
She followed up immediately with a clear, detailed email outlining the next steps, which made the whole process simple and stress‑free. I genuinely loved the experience and felt very well looked after. Highly recommend Red Balloon for their excellent customer service.

29. April 2026
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Antwort von RedBalloon

Hi Debbie,
Thanks for reaching out and such a lovely review. We've passed your thanks onto our team, and we love hearing this from our wonderful customers!

Bewertet mit 5 von 5 Sternen

Best value voucher

Best value voucher! Loved my experience.

23. April 2026
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Antwort von RedBalloon

Hi Merilin,
Thanks for your review, we are so glad to hear this!

Bewertet mit 5 von 5 Sternen

Easy, clear and informative

It was easy, straightforward and clear to book and experience through Red balloon, I received a thorough confirmation email that included all the information that I needed to know about the experience that I had booked. I would use Red balloon again to book another experience.

24. April 2026
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Antwort von RedBalloon

Hi Evangeline,

Thanks for your review! We look forward to seeing you back with us again soon!

Bewertet mit 1 von 5 Sternen

Discount vouchers are worthless

My partners daughter bought a voucher in July last year for a v8 super car experience. When I applied the voucher today, the $50 discount she received when buying the voucher was not honoured when I bought 3 v8 experiences. I was advised to do this by your company with no mention of this. It’s very poor. This discount is clearly a gimic that is not worth anything.

29. April 2026
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Antwort von RedBalloon

Thank you for taking the time to leave this feedback, and I’m sorry for the frustration caused.
I’d like to clarify what occurred. The voucher purchased in July last year was exchanged rather than redeemed, and during that process our system still attempted to apply the original discount. Because multiple vouchers with discounts were being used in the same transaction, the system automatically applied only one discount, which is why the full $50 reduction did not appear across all three V8 experiences.
That said, this is not how we want the experience to feel, and we completely understand why this was disappointing—especially after following the advice provided by our team. The discount is absolutely not a gimmick, and we stand by our 18‑month price lock guarantee.
We would be more than happy to make this right and honour the pricing as intended. We will be in touch via email once it has all been resolved.

Bewertet mit 3 von 5 Sternen

Good choices but difficult to book

This was our first time using Red Balloon. Finding an experience we wanted wasn't too difficult but booking it proved to be annoying. The venue's opening hours weren't correct so it took a couple of tries. In addition, we emailed our details so the venue could contact us to explain why they declined. We then left a phone message. Still no response. We persisted and eventually booked the experience we wanted. It just seemed much harder than it should've been.
If we use the service again, we'll be more aware of these challenges.

29. April 2026
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Antwort von RedBalloon

Hi Daniel,
Thanks for your feedback, and sorry for the less than seamless experience. We've reached out to the supplier to confirm their open hours, and hope to have this updated as soon as possible. Thanks for bringing this to our attention. We hope you have a great time out on the experience!

Bewertet mit 5 von 5 Sternen

I have just bought a voucher for a…

I have just bought a voucher for a birthday gift. easy to book and we received a beautiful pack with the voucher. very happy.
have been on the Q Train before and had a fantastic experience,so would happily recommend this sight to book for your adventure.
never a hassle

23. April 2026
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Antwort von RedBalloon

Hi Sue,
Thanks for your review! We hope your recipient enjoys their birthday present!

Bewertet mit 5 von 5 Sternen

Relaxing picnic following wine tasting…

Relaxing picnic following wine tasting at Printhie Vineyards. The wine tasting was fun and the picnic was delicious - large sandwich, generous cheese plate, a delicious desert/slice and of course a bottle of Printhie wine. A perfect way to spend the afternoon.

25. April 2026
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Antwort von RedBalloon

Hi there, your feedback is valuable to us, and we're happy to know you had a great experience. Thanks for sharing!

Bewertet mit 4 von 5 Sternen

Very easy way to book

Very easy way to book, no drama and a quick response.

21. April 2026
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Antwort von RedBalloon

Hi Cliff, thank you for sharing your feedback. We’re glad you found the booking process quick and easy.

Bewertet mit 5 von 5 Sternen

Easy to navigate website

Easy to navigate website. Great selection of experiences

28. April 2026
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Antwort von RedBalloon

Hi Leanne, thank you for sharing your feedback. We’re glad you found the site easy to navigate and enjoyed the range of experiences.

Bewertet mit 5 von 5 Sternen

The gift card purchase

The gift card purchase process was refreshingly straightforward. Everything was clearly laid out, making it easy to choose the amount and complete the transaction without any confusion. The steps were quick and well-explained. Overall, a smooth and hassle free experience that made buying a gift card simple and convenient.

28. April 2026
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Antwort von RedBalloon

Hi Jo, thank you for sharing your feedback. We’re glad you found the gift card purchase process clear, quick, and easy to complete.

So funktioniert Trustpilot

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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