Potteries Auctions Bewertungen 

171
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Sam & Rob were brilliant in helping us clear valuables from my late dad’s home. They were polite, efficient, knowledgeable and tireless! The office staff were brilliant too. Thank you all from Emma &... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Rob and Sam provided exceptional service when collecting items from my late father’s estate. They were really professional, remarkably efficient, and wonderfully kind during a difficult time, handling... Mehr ansehen

Bewertet mit 5 von 5 Sternen

From my initial contact via telephone Potteries Auctions have made it so very easy to obtain valuation to delivery of my items. Their warm welcome in Newcastle Under Lyne where everyone was so helpful... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had a very enjoyable afternoon at the recent 3day auction. May I praise the auctioneer who I found to be attentive when I was bidding and easy to listen to. The other staff were exceptional and very... Mehr ansehen

Unternehmensdetails

  1. Auktionshaus

Vom Unternehmen geschrieben

Potteries Auctions Ltd are one of the leading provincial auction houses in the North West with unrivaled knowledge of 20th Century ceramics and a passion for Fine Art, Antique and Collectibles. We hold monthly antique and collectors auctions featuring antiques and decorative items from local estates.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

171 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(171)

28 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Attended an auction in person

I attended an auction in person and loved the experience. Everyone was friendly and helpful. I purchased a number of items and the staff quickly processed my payment and got everything ready. Really excellent customer service. Thoroughly recommend.

11. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

Thank you for the feedback Martin, very kind of you to say

Bewertet mit 1 von 5 Sternen

Very high commission charge & staff unhelpful

Very high commission charge to buyers 35.94%. Staff very unhelpful and show no initiative. Refused to allow me to register to bid due to an inaccurate entry made by another auction house over a year ago. I have had no problem spending thousands of pounds at other auction houses around the country since. Staff had no flexibility or problem solving skills. Not great for sellers who obviously want to achieve the highest price for their items.

11. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

Hello Kim.

I can only apologise for our service falling below your expectations. We work very hard to keep our clients (bidders and vendors) happy, and clearly you did not receive the service that you would have expected.

We do, however, have a duty of care to our vendors to have a robust policy to vet bidders who have a track record of non-payment and/or issues with other auction houses.

For clarity our charges are 20% + VAT for room bidders and 25% + VAT for platform bidders (platforms may charge extra to use their service but these fees are beyond our control). There are no extra fees through our website.

Bewertet mit 5 von 5 Sternen

Excellent service and communication

Excellent communication.
Good quote via email and photos.
They arranged local collection from a local antique fair.
Updated when action of items. What had sold. When I would get payment. It was as detailed and on time.
When items unsold choices of next sale and reserve price.
All sold after 2 auctions and very happy with price and fees.

9. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

Thank you for the feedback Ruth. Happy to hear we were able to provide you with top service every step of the way. We hope to continue providing you with this service in the future.

Bewertet mit 5 von 5 Sternen

I engaged the services of Potteries…

I engaged the services of Potteries Auction professionally and they were excellent. Rod Gibson is personable, knowledgeable and does not beat about the bush, admirable qualities. The additional house clearing service that they offer is brilliant and I would happily recommend if you can booked in!

9. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

Thank you very much for the review. We are delighted to hear you were satisfied with our house clearance service, and we will pass the kind words on to Rod too.

Bewertet mit 5 von 5 Sternen

Excellent Auction House

Very knowledgeable, friendly and helpful team, very good communication with pre and post sale statements. Would certainly use them again in the future.

9. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

Thank you very much for the kind words, Sandra. We hope to continue offering you the good service you expect from us in the future.

Bewertet mit 5 von 5 Sternen

Second lot to go under the hammer

Second lot to go under the hammer, again stress free and easy process to follow. Still recommending them to anyone in need of this service

9. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

Wonderful to hear, Ann. Thank you for the continued positive feedback.

Bewertet mit 5 von 5 Sternen

Super efficient

Very simple process, friendly service, super efficient, would highly recommend the team for swift, knowledgeable service. Makes you feel confident that your interests will be taken care of.

20. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

Thank you so much Julie, so glad to hear your valuation experience went well!

Bewertet mit 5 von 5 Sternen

Great service and professionalism

Great service and professionalism, always a pleasure doing business with Potteries. A+

14. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

Very kind of you, thank you for your continued business!

Bewertet mit 5 von 5 Sternen

Great service

Great service. Efficient and helpful staff. Organised postage for me , and went without a hitch . Highly recommend

2. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

Glad to hear everything went smoothly Ursula, thank you for the feedback

Bewertet mit 5 von 5 Sternen

Smooth process to bid and pay

Smooth process to bid and pay. Great value on postage too. Many thanks.

25. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

Thank you Dom, wonderful to hear it was a smooth process.

Bewertet mit 5 von 5 Sternen

Items purchased at a great price

Items purchased at a great price, surprisingly higher quality than expected. Collection process was easy; staff pleasant and very helpful.

24. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

Glad to hear you had a nice surprise Denise, thank you very much for the feedback

Bewertet mit 5 von 5 Sternen

Potteries Auction is one of my favs

Potteries is one of my favs, hassle free quick and efficient customer service. Speedy and reasonable shipping. Always packed well and always some nice quality pieces!

23. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

That's great thank you Lauren, we have an excellent packing team- they never disappoint!

Bewertet mit 5 von 5 Sternen

They did an excellent job responding to…

They did an excellent job responding to my auction win and then getting the item to me in Chicago. Great service,

1. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

That is great to hear, thank you very much for the feedback James

Bewertet mit 5 von 5 Sternen

I have purchased several items from…

I have purchased several items from Potteries auctions and with every transaction I have received exceptional service , politeness and most of all a delivery service that was always packed with care . My purchases have included , Moorcroft, jewellery and miscellaneous. A pleasant and reliable experience

12. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

That is very kind of you to share, Joy, thank you. We hope to continue providing you with the reliable service you have come to expect with your future purchases!

Bewertet mit 5 von 5 Sternen

Superb customer experience

What a pleasure-Potteries Auctions made an international transaction easy! Excellent communication throughout the buying and shipping process; my item arrived so well packed and in a timely manner. Trust them to provide the best customer experience!

7. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

Thank you for the review! We are so pleased to hear your items reached you in excellent condition

Bewertet mit 5 von 5 Sternen

Expertise especially with ceramics.I…

Expertise especially with ceramics.I followed the auction on line and was really amazed how hard the Auctioneers worked to get the best possible results. Very pleased and greatful with all the research and efforts made by all the staff, thank you Potteries Auctioneers

17. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

That's very kind of you to say, David. We are so pleased you are happy with our process. Thank you for choosing us.

Bewertet mit 5 von 5 Sternen

Fantastic service

I was dreading this process as I had no idea how it worked nor what to expect. Everything was seamless, I had correspondence with the valuer prior to the valuation and on arrival, everything was explained and an approximate value given. I was then kept informed with what was happening re the auction and the money arrived in my bank account just as advised. Thank you!

5. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

Thank you for leaving this review. We are happy to hear the process was a smooth one for you!

Bewertet mit 5 von 5 Sternen

From initial appraisal and subsequent…

From initial appraisal and subsequent contact with members of staff this was a pretty effortless experience. We were happy with communication and how the items were catalogued and would recommend Potteries Auctions to anyone. As with all Auctioneers be aware of fees involved including listing fees, sellers fees and VAT so do the maths first. Finally big shout out to Nathan who was a star ⭐️

31. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

Very kind words, thank you Alexander. We'll pass the thanks onto Nathan too!

Bewertet mit 5 von 5 Sternen

Friendly and professional service

Friendly and professional service. Good communication updates. Very happy with the whole experience.
Thank you

28. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

Thank you for sharing your experience, Su.

Bewertet mit 5 von 5 Sternen

Great service from potteries auctions

I accumulated quite a few ceramics mainly minton and because of my health issues I decided to put them in Auction, I've often use Peter Wilson but felt deflated of the outcome, so I used potteries auctions and was delighted with the result. Everything was top class with them,their photos, description and estimates. I definitely recommend potteries auctions to sell your items.

7. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Potteries Auctions

Thank you for the positive words, Ian.

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