Thank you Dianne from HQ for sorting my misunderstanding out really nothing to trouble the staff at lucy lou if they can help you out they will Its a family run business the staff work... Mehr ansehen
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Das sagen Bewerter
Ordered dress from.the website. Phoned shop and staff explained the proper sizes that would fit.me being larger lady. Paid over phone. Revieved item yesterday. Absolutely beautiful . Size colour an... Mehr ansehen
I had a few issues in getting in contact with Customer Services which I thought was strange as they are usually so very quick to respond. Turns out my emails ended up in their SPAM so this is a use... Mehr ansehen
Unternehmen hat geantwortet
Just love Lucy Lou's and so pleased they've come to Penwortham. I've been short on body confidence but feel more confident now after a wardrobe revamp which now includes dresses that fit like a dream... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Lucy Lou’s Boutique is a family run business which has been established for over 8 years. We pride ourselves on making customers feel good about themselves and finding there own kind of beautiful in a new outfit that makes them feel confident when they leave our store. Our website is easy to use and our Live videos on our socials give an excellent view on how to style items together and to give our ladies some outfit inspiration. We want everyone to feel comfortable whatever age or size you may me. We’re here to make that happen. We look forward to seeing new faces in the future and we appreciate our returning customers.
Kontaktinformationen
7c botanic road , Pr97ng, Southport England , Vereinigtes Königreich
- 01704469600
- Info@lucylousboutique.com
- www.lucylousboutique.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Thank you Dianne from HQ for sorting …
Thank you Dianne from HQ for sorting my misunderstanding out really
nothing to trouble the staff at lucy lou if they can help you out they will
Its a family run business the staff work very hard to get your orders out for the next working day x
Issue resolved
I had a few issues in getting in contact with Customer Services which I thought was strange as they are usually so very quick to respond. Turns out my emails ended up in their SPAM so this is a useful tip for anyone wishing to contact them - maybe call the phone number & speak to a human instead of relying on technology if you do not get a reply straight away.
My query was resolved and I was refunded straightaway. Lovely polite and helpful staff and I will shop here again. I promised I would change my review as they no longer deserve the 1-star that I had originally awarded them. Happy Shopping!

Antwort von Lucy Lou’s Boutique
This shop is fantastic and the staff…
This shop is fantastic and the staff are all so lovely. They all give you a warm welcome and help with whatever you need .
I love the lives that they do and it give you ideas on what items to put together.
Keep up the good work ladies love visiting your shop.
Kat whom works in penwortham is always…
Kat whom works in penwortham is always very helpful and friendly always happy to she is an asset to your team
Very happy customer
So pleased with quality of my dresses they are stunning and delivery was exceptionally quick , thank you
Great fit
First class service clothes good, quality quck delivery
Brilliant 🤩
Brilliant 🤩
So glad I found this website. Have bought many items and love them.
Size inclusive affordable clothing. Very good quality. Only had to return a couple of items due to sizing, but that was dealt with quickly and efficiently.
Would definitely recommend.
I ordered a yellow and blue dress for a…
I ordered a yellow and blue dress for a special occasion, as a larger lady I wanted something that looked and felt lovely and this was beautiful when it arrived. It was thinner material than I expected and was worried it would be weak but it was surprising strong and not see though and in the extremely hot weather its be fantastic. Will happily purchase again and recommend
Please take note of this review
Please take note of this review. They look loverly but the dresses do not last, one wash and the elastic breaks. Materials thin and see through. Not worth the money you are paying for items made in China. I had 2 dresses ruined after 1 wear so save your money. Sheen has been better quality and value which i never thought i would ever say. I can't comment on other products they sell because I have not purchased anything but the dresses. When I asked for a refund (straight away) they said how did I wash it. If 1 wash at 20 on delicate snaps the elastic then there was already something wrong with the quality.
Beautiful clothes and amazing quality.
Happy customer.
So happy with the 2 crochet cardigans and the 2dresses I received.
I am a petite size but sizing perfect.
Fantastic service and quick delivery .
Will definitely be ordering more items in the future.
Simply perfect
Easy online ordering with a quick delivery time. Every dress I have ordered fits perfectly which is a first for me as I usually order from petite ranges, the midi dresses are just the right length for me! I now have a total of 6 dresses from Lucy Lou's and more on the way. Beautiful dresses and nice to wear especially in hot weather. Thanks so much.
Thank you for the very fast delivery
Thank you for the very fast delivery! You are the best & I loved everything in my order xx
Fabulous find!!
Hi. Ive visited Penwortham a few times had a lovely time. After watching your live this week i thought I'd come over to Churchtown then decided an online shop. Easy to order and wow what a fast delivery!! Everything is ace!!! Well done! Love supporting a family business!!! Helen from Adlington x
So glad your website popped up on…
So glad your website popped up on Facebook. Delivery was super quick. And the dresses I ordered are amazing. My new fav shop - can’t wait to order more. Thank you xx
I have had several orders from lucy lou…
I have had several orders from lucy lou boutique and everything has arrived promptly and well packed. I have loved everything I have received but had to return some items as just did not suit me. The clear wedges are fabulous but unfortunately I have wide feet 😢 jumpsuits are amazing as are the magic dresses. Blazers fab too. Nothing to dislike and sizing great x keep it up please.
The clothes from here are lovely
The clothes from here are lovely. The dresses are so comfy. Just recently found this boutique!
Good service aswell!
Amazing
I called up on Friday to enquire about the floral blazer to ask which store would have it in stock for me to visit and try it on. They shipped both sizes to the Churchtown store and I drove from Manchester and chose the best size for me. I also purchased other items whilst I was there as there were some beautiful clothes. Nothing was too much trouble and I was made to feel welcome. Will definitely be back and joining your live stream to see what's new. Well done ladies, keep up the amazing customer service 👏
My magic dresses
I have over 20 of Lucy Lous magic dresses they are so beautiful the patterns and the quality makes each one unique. Every time I wear one I get stopped and asked where I bought it. I've just received an order of another beautiful dress a lovely bardot top and 2 shirts. Keep doing what your doing and here's to my next purchase xx
I can highly recommend Lucy Lou's…
I can highly recommend Lucy Lou's bouquet. I have bought online and the service is excellent. Prompt arrival and easy to return if needed.
I love the magic dresses the most, but have bought other clothes also.
Yesterday, i took my fist trip to the shop i was not disappointed. Lots of choice and a lovely setup. I enjoyed trying on a number of outfits and come home with a full bag. Staff are amazing so friendly and happy to help x
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