Made a great deal with this returned pendant light. The quality was excellent, quick delivery and sturdy cardboard centre insert and packaging to give good transport protection. Installed and fabulous... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Prior to ordering had a query on sizes of a glass lamp shade. Email sent and response was both timely (almost by return!) and helpful. Ordering process / website was very easy to navigate. Postage... Mehr ansehen
Unternehmen hat geantwortet
I'd been looking at these particular light fittings for a while, but at over £100 each and needing two, they were way too expensive. Then I found them on the Poole Lighting Factory Shop for £45 each... Mehr ansehen
Unternehmen hat geantwortet
Amazing 🤩 service, great website, ease of ordering, rapid next day free delivery! Competitive pricing above all. Fantastic will be ordering all lighting from them in the future, very pleased with th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Poole Lighting is the UK’s leading supplier of domestic lighting. Designed with passion in the UK and ethically sourced throughout the world, you will find our products in the UK’s best high street and internet retailers. Typically, our product is retailed by our customers using their own brands but we also have over 75 years of experience with our own specialist lighting brands of Endon, Interiors 1900 and Saxby. 28 years ago we opened The Factory Shop in the middle of beautiful Poole in Dorset. We are proud to bring you fantastic end of line products that are no longer available on the high street at incredibly low prices. We are open 6 days a week Sunday to Friday and you can also visit us online WWW.POOLELIGHTINGFACTORYSHOP.COM where you can buy direct with confidence and as well as your statutory rights all of our product is guaranteed by us from 12 months plus. Ricky Nash Customer Manager
Changed your mind? No problem.
Vom Unternehmen geschrieben
- Our goodwill refund policy does not affect your statutory rights under the Consumer Rights Act or other applicable legislation.
- Our 'Goodwill' refund or exchange policy means you can return an item with a valid order summary document within 28 days of receipt. Our goodwill policy applies where there is no statutory right to a refund or exchange under the Regulations or otherwise. For a refund or exchange under our goodwill policy, items must be unused, returned in the original packaging and in a re-saleable condition. Delivery charges will not be refunded.
Free Delivery
UK for orders over £100
Free delivery on orders over £100 to mainland UK (Excluding Highland Scotland, Northern Ireland and Isle of Wight)
Not spending £100? Delivery costs £6.50 - next working day. Max Weight 50Kilos
Kontaktinformationen
9 Cabot Lane , BH177BY, Poole, Vereinigtes Königreich
- 01202690945
- Online@poolelighting.com
- www.poolelightingfactoryshop.com
4,8
Hervorragend
555 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service
Great service
Great correspondence leading to items being delivered as promised
23. Oktober 2025
Antwort von Poole Lighting Factory Shop
Thank you for your review
Wall Light Seconds
Just received my pair of wall lights, bought as “seconds”. They are absolutely perfect and better than expected, we literally got the two including postage for the price of one. Delivery was virtually next day. A big thank you for communications from the Company for a first class service and experience.
28. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Poole Lighting Factory Shop
Thank you for your review
Perfect Arrived really quickly and as…
Perfect Arrived really quickly and as described would certainly use again
18. Oktober 2025
Antwort von Poole Lighting Factory Shop
Thank you so much for your lovely feedback! We're delighted to hear your order arrived quickly and matched your expectations. We really appreciate your support and look forward to serving you again soon!
Antwort von Poole Lighting Factory Shop
Thank you so much for your kind words! We're thrilled to hear you’re happy with your lampshades and that delivery was quick. We look forward to your next order — thanks again for choosing us!
Everything about the experience staff…
Everything about the experience staff very friendly helpful and polite on the phone item was delivered earlier than expected the light was bought to match the light I already have but was less than half the price
9. Oktober 2025
Antwort von Poole Lighting Factory Shop
Thank you so much for taking the time to share your experience! We're delighted to hear our team was friendly and helpful, and that your light arrived earlier than expected. It’s great to know it matched perfectly — and even better that you found it at such a good price! We really appreciate your support and hope to serve you again soon.
Great prices and quick delivery
Great prices and quick delivery. Same light I could get from John Lewis but at less than half the price.
16. Oktober 2025
Antwort von Poole Lighting Factory Shop
Thank you for your wonderful feedback! We're thrilled you found our prices great and delivery quick. It’s fantastic to hear you got the same quality as elsewhere for much less — we really appreciate your support and look forward to serving you again!
Excellent product and delivery
15. Oktober 2025
Antwort von Poole Lighting Factory Shop
Thank you for your review!
The staff were very helpful
The staff were very helpful. Put order in over weekend, realised after I’d placed and paid for it, that il left something off. Rang on Monday morning, added the extra item and it was all delivered as one parcel.
Thanks Poole Lighting.
12. Oktober 2025
Antwort von Poole Lighting Factory Shop
Mr Freemantle thank you for your kind review it is most appreciated
Antwort von Poole Lighting Factory Shop
Thank you for your review
An excellent experience
Great communication, good price, super-fast transport, geat packaging
3. Oktober 2025
Antwort von Poole Lighting Factory Shop
thank you for your review
Antwort von Poole Lighting Factory Shop
Thank you for your review
Quick delivery and an excellent price.
7. Oktober 2025
Antwort von Poole Lighting Factory Shop
Hi Pauline, Thank you for your review
Good Service.
Good price, excellent communication, and quick delivery, perfect in every way. Well done. Would certainly use again
7. Oktober 2025
Antwort von Poole Lighting Factory Shop
Hi Tim
thank you for your kind review.
Antwort von Poole Lighting Factory Shop
thank you for your review
Happy!
Good information on the product, a sensible price for it and quick delivery as well. Happy.
3. Oktober 2025
Antwort von Poole Lighting Factory Shop
Hi Neil, Thank you for your review
Order fulfilled quickly at a good price…
Order fulfilled quickly at a good price and arrived in stated timeframe
2. Oktober 2025
Antwort von Poole Lighting Factory Shop
Thank you for your review, This is most appreciated
GREAT PAIR OF BEDSIDE LAMPS
GREAT PAIR OF BEDSIDE LAMPS - REALLY WARM THE ROOM. FANTASTIC PRICE - DELIVERED ON TIME
1. Oktober 2025
Antwort von Poole Lighting Factory Shop
Thank you for your review, This is most appreciated
A great find
Bought two wall lights for a good price and was very impressed with the quality of the product. for example the threaded collar which holds the shade on was a substantial piece of brass not a flimsy bit of plastic. Delivery was nice and quick.
22. September 2025
Antwort von Poole Lighting Factory Shop
Thank you for your review, This is most appreciated
Excellent delivery service haven't…
Excellent delivery service haven't took chandelier out of box yet to put up but was a lot cheaper then dunelm
22. September 2025
Antwort von Poole Lighting Factory Shop
Thank you for your review, This is most appreciated
Antwort von Poole Lighting Factory Shop
Thank you for your review, This is most appreciated
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