I’ve bought 2 camper vans as both with fantastic customer service, I struggle to understand poor customer after service as I personally couldn’t fault it. I Would recommend this company and their prod... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great customer service. Leaving Aberdeen the lever of the jocky wheel snapped. Phoned Perthshire caravans who were able to assist us on our journey south. Drilled out clamp bolt stud and fitted new c... Mehr ansehen
French people on holidays in Scotland coming from France with our motor home (model from 2014) Leak on the roof caused by an old butyl sealant. Nice phone call with Lorraine who really tried to... Mehr ansehen
Felt that unless you wanted to buy a brand new Motorhome the Sales person we spoke to was not interested. We also had to go looking to speak to someone to get keys of secondhand Motorhome to look a... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 1936 by Peter and Chris McCormack, Perthshire Caravans is a proud family-run business with deep roots in Scotland's leisure industry. Over the decades, we’ve grown from modest beginnings to become a leading name in caravans, motorhomes, and holiday parks. Our showroom at Errol features a wide range of new and used motorhomes and caravans from trusted brands like Swift, Bailey, Elddis, Buccaneer, Burstner, Coachman, Carado and Auto-trail, ensuring something for every traveler. In addition, we operate two stunning holiday parks, Loch Earn Leisure Park and Red Lion Holiday Park, offering exceptional facilities and unforgettable stays. Despite challenges like the devastating fire in 2009, we’ve continued to innovate and expand, now with state-of-the-art facilities and nearly 100 employees. Run by siblings Ian and Claire McCormack, Perthshire Caravans is built on a passion for quality, exceptional customer service, and a commitment to creating memorable experiences for every customer. Whether you're looking to start your caravan journey, upgrade to a motorhome, or relax in one of our parks, we’re here to make it happen. Visit us and discover why we’re at the forefront of Scotland’s caravan and motorhome industry.
Kontaktinformationen
Dundee Road, Errol, Perth , PH2 7SR, Perth, Perth and Kinross, Vereinigtes Königreich
- 01821 670212
- enquiries@perthshire-caravans.com
- www.perthshire-caravans.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Nice people to deal with and…
Nice people to deal with and knowlegable about there product

Antwort von Perthshire Caravans
Service experience at Perthshire Caravans
Our beloved Swift 640 was in for a warranty job for a couple of issues- I cannot praise the Perthshire Service Department highly enough- from the receptionist on the desk to the Service Technician that appraised the warranty job. He took time to explain the remedial work, advised exactly what had been done and the rationale for the work, advising that he had carried out further investigation to confirm that the repairs would be effective.
Going the extra mile seems normal for Perthshire Caravans so it has to be another 5 star ⭐ review from us - service like this goes a long way to confirm we made the right choice in purchasing our motorhome from Perthshire

Antwort von Perthshire Caravans
Went for a visit
Went for a visit, everything you could ever want under 1 roof. Will be back

Antwort von Perthshire Caravans
Shocking Customer Service
Please read reviews on Trust Pilot about this company going back several year I really wish I had. Shocking Customer Service, extremely rude and hostile Director, would not recommend dealing with this company
Her response to my review was to make up lies about my conduct. What a low life reply by a business that sold a caravan that was knowingly unfit for purpose. Oh and now are trying to sell it to some other unsuspecting person at a reduced price. How low to make false allegations about someone that you said you were not going to refund but who had the law on her side and you were forced to do just that. I have a list of ppl as long as your arm who would never deal with this shambles of a company again and we all can’t be wrong.
The remaining claim will be handled by the courts system

Antwort von Perthshire Caravans
Quick and helpful! Thanks
Marion and the team of perthshire caravans were very helpful and quick to help us fix and change our rooflight. Many thanks to them all !

Antwort von Perthshire Caravans
I had a small 'ding' to my caravan…
I had a small 'ding' to my caravan whilst touring the area. I did a 'walk-in' to Perthshire Caravans and whilst they didn't have the part available, the Service Department was first class in checking the van over and offering suggestions for repair. Very helpful, knowledgeable and reassuring. As an aside, they also have a fantastic selection of used & new caravans and motorhomes. Thanks for your assistance.

Antwort von Perthshire Caravans
Vent cover replacement.
Wow, sorted out my issue super quick and at short notice: very very much appreciated.
My fridge vent cover was ripped of on a tight country lane.
Perthshire caravans had the whole kit in stock and fitted in rapid time: Very professional from parts to service attention
Raymond Bain.

Antwort von Perthshire Caravans
Service Dept great service.
Service Dept great service.

Antwort von Perthshire Caravans
Many thanks to the team at Perthshire…
Many thanks to the team at Perthshire Caravans. I dropped my motorhome for some warranty repairs and asked for a quick turnaround as we were booked to go away on Hogmanay. Picked up MH today , all work completed and ready for our New Year break . Well done to all at Perthshire Caravans and Merry Christmas to all the team .
Highly recommend
Amazing service as always from the Perthshire Caravans Team. We just took ownership of our motorhome yesterday and as we have been super pleased with our previous caravan, that we purchased through them, we did not hesitate to return for our recent purchase. Thank you to Ray and Andy for a great customer service. Highly recommended.

Antwort von Perthshire Caravans
Big thank you to John Allan at…
Big thank you to John Allan at Perthshire Caravans. He was a fantastic help at figuring out the parts I had lost on my Fresh water drainage pipe. He even posted them out to me as I live in Glasgow. Great service, thanks again

Antwort von Perthshire Caravans
The Red Lion Caravan Park
The Red Lion Caravan Park, Arbroath, is at present very unsightly, (replacement of piping of water taking place). There are no warning or diversion signs in place on site to help owners or visitors avoid this upheaval.
Staff are very unhelpful and on repeated occasions disrespectful. Rating should be NIL at present, (in my personal view).
Caravan was in for some warranty work
Caravan was in for some warranty work. Lorraine called me back within the week to say that all the work has been done. Not only that the engineers also went that extra mile to ensure that certain items on the list were over engineered so the fault would definitely not happen again. Great service, very professional and polite service. For my first time caravaning these are the type of people that ensure all is OK. Many thanks to all in the service department

Antwort von Perthshire Caravans
Big ‘ups’ for Perthshire Caravans
Big ‘ups’ for Perthshire Caravans. On longterm retirement travel, when other dealers, workshops & auto electricians were too busy to help, PC took my campervan and diagnosed and fixed my broken water pump within 90min of arrival.
The service staff (thanks Marion) said, “Lets see what we can do”, rather than ‘Sorry, were too busy!”
Offered tea/coffee and TV while waiting, but spent most time exploring their extensive motorhome stock and accessory shop.
It was finally great to have the replacement pump changed in, and be on my way again.

Antwort von Perthshire Caravans
Have some manners
Phoned to ask a question and was greeted by a gruff "did you buy it here"
I replied no I didn't but___"well we can't help you then.
I only wanted to ask a question!!
Poor telephony experience equals no returning custom.
So if I was thinking of purchasing I wouldn't now.
Kindness. I contacted Perthshire Caravans with an…
I contacted Perthshire Caravans with an electrical problem with my motorhome which was getting me down a little as we are soon to head off on a holiday for a tour round Scotland. Because of work capacity, Perthshire Caravans could not look at my motorhome at this time but were extremely helpful to find someone who could help us which was very kind of them indeed. We are not a customer of theirs, but when we come to change our motorhome at some point in the future we have confidence that we will be treated with fairness with Perthshire Caravans.
Excellent service!!
Excellent service!!! After an issue on the highway the caravan was damaged and they were willing to help us. Very friendly and helpfull people at the service departement!!! It is a pity we cannot give 6 stars because they deserve. Thank you very much for the help.👍🏻
I would like thank Andrew and John…
I would like to thank Andrew and John from Perthshire Caravans so much for all their help last night. I was driving to Errol yesterday evening with my horse in the horse trailer when my car broke down. I managed to pull in to the entrance of the Caravan store when my car died.
The gave me oil and tried to bust my car battery and when that failed they stayed with me until I got a friend to come at get my horse and trailer and for the tow truck to tow my car. This was well past their finishing time.
I’m truly grateful for their help and can’t thank them enough.
We had a strange noise develop on our…
We had a strange noise develop on our caravan as we drove down from shetland to stirling, we pulled into perthshire caravans, told the lovely lady my tale of woo and a mechanic came straight out and fixed it within 5 min. Turned out to be a broken friction pad on the hitch
Thanks to perthshire caravans the rest of the holiday was brill
Great Service From Perthshire Caravans ….
Popped into Perthshire Caravans to get a barrel lock changed over on my locker door as you need a Master Key to remove it .
They did not have the correct key but still managed to change the lock over for me and did not charge anything for doing this .
Will definitely use again in the future .
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







