Firstly. Please trust pilot amend the review stars and include a zero star. This odious company have advised me I have a debt with BT and they cannot offer a short settlement. I have been... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Overdales are very difficult to get through to and when you finally do they suddenly go deaf. I swear the man taking my call was pretending he couldn't hear me!
Unternehmen hat geantwortet
This company are acting in conjunction with there partners Lowell They have contacted me saying I owe them money on an order that was made many years ago and was paid off from Jan 2016 until Ja... Mehr ansehen
Unternehmen hat geantwortet
So threatening bailiffs next even though I don't owe the debt absolute out criminal you've already given me a ccj for no reason. So I ain't paying something i do not owe in the first place and I will... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Overdales Legal Limited is a specialist law firm, regulated by both the Solicitors Regulation Authority (SRA No. 806769) and the Financial Conduct Authority (FCA No. 691793), providing debt recovery and litigation services to a number of Clients across the UK. If we have contacted you on behalf of our Clients, it is important that you get in touch. Our team are trained to consider your circumstances relative to our Client’s instructions, and to ensure the most suitable solutions are offered. Criminals want your personal information and/or your money. They often go to extreme lengths to pose as trusted individuals, legitimate organisations, or even law enforcement - using phone calls, emails, text messages, and social media. Please remain cautious.
Kontaktinformationen
PO Box 462 , LS14 9NW, Leeds, Vereinigtes Königreich
- 0333 111 0800
- help@overdales.com
- www.overdales.com
1,4
Ungenügend
269 Bewertungen
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
Horrible company to work with over…
Horrible company to work with over debt.
The whole company needs looking into.
No compassion and not interested in your circumstances.
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Gary,
Thank you for taking the time to leave us a review. So we can look into this matter for you, please can you send an email to complaints@overdales.com, including your name, reference, full address and date of birth.
Kind regards,
Overdales
Just Ignore Them
Ring my old work phone once or twice a week. Debt company in my eyes scamming as until i got new credit card recently i had a perfect Experian rating. Have no CCJs, very little debt on cards and only debt i had in past was 22 years ago which was paid when i got PPI pay out. I don't get any letters or emails from these people. So if you are in same boat then just block them as guy or now has my old work phone has done.
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Rob,
We thank you again for taking the time to leave a review.
In order for us to locate the correct account, we ask that you please send us an email containing your name, full address, date of birth and account reference, including details of your concerns, to complaints@overdales.com.
Once we have received your email, we will be able to review your concerns and contact you.
Yours sincerely,
Overdales Solicitors
I don't have any debt why call me
I don't have any debt I have contacted Overdale who checked my name age and address and I have nothing on their files but I keep getting answerphone messages 20 in the last month 😡I cannot answer the call as it just goes strait to my answerphone I have spoken she agreed to take my phone number off and I still get messages this has been happening since 19/09/25
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Ann,
We thank you for taking the time to leave a review.
We ask that you please send us an email containing the telephone number where calls and text messages are being received to complaints@overdales.com.
Once we have received your email, we will be able to review your concerns and contact you.
Yours sincerely,
Overdales Solicitors
They are scamming me for £100 I don’t…
They are scamming me for £100 I don’t even know who they are but we all can see why they 1 star ain’t getting a single penny off me
11. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Ben,
We thank you again for taking the time to leave a review.
In order for us to locate the correct account, we ask that you please send us an email containing your name, full address, date of birth and account reference, including details of your concerns, to complaints@overdales.com.
Once we have received your email, we will be able to review your concerns and contact you.
Yours sincerely,
Overdales Solicitors
Totally nothing but a bunch of…
Totally nothing but a bunch of bullies...sending threatening letters and demanding payment or else. Not nice people at all. Especially in this day and age where the cost of living is going up and people are trying their best.
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Maria,
We thank you again for taking the time to leave a review and for making us aware of your circumstances.
In order for us to locate the correct account, we ask that you please send us an email containing your name, full address, date of birth and account reference, including details of your concerns, to complaints@overdales.com.
Once we have received your email, we will be able to review your concerns and contact you.
Yours sincerely,
Overdales Solicitors
Harass Children
Overdales repeatedly (sometimes several times a day) called my daughter (starting whilst she was 15) regarding a debt that was not hers. I have informed them that they were contacting a child.
Firms engaged in debt collection are required under FCA CONC 7 and the Consumer Protection from Unfair Trading Regulations 2008 to verify who they are contacting.
They were informed in no uncertain terms, that one single further call would result in them being reported to the FCA.
Edit: You think a child has an account with you? So as to have an account reference? That really says it all.
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi David,
We thank you for taking the time to leave a review.
In order for us to locate the correct account, we ask that you please send us an email containing the account reference and the telephone number where calls and text messages are being received to complaints@overdales.com.
We asked you to provide the account reference that may have been quoted within the text messages received, in order for us to locate the matter easily. If you do not have the reference number, we ask that you still follow the above instructions, so that we are able to assist you.
Once we have received your email, we will be able to review your concerns and contact you.
Yours sincerely,
Overdales Solicitors
Credit where credits due
After reading these reviews online I really didn’t want to be calling them, I already have a lot going on and this could have tipped me over the edge, This was the last place I intended on leaving a review, but credit where credits due, I got to speak to a lady called Grace, who was kind, understanding and compassionate. Maybe if all staff had the same level of emotional intelligence there would be less bad reviews and people would openly communicate with yourselves. Thank you for a great experience and not making things worse grace
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Charl,
Thank you for taking the time to leave a positive review!
In order for us to ensure that your kind feedback reaches the correct team, we ask that you contact us at complaints@overdales.com with your account reference, so that the matter can be located.
Yours sincerely,
Overdales
Harassing a fourteen year old boy about…
Harassing a fourteen year old boy about a debt with constant calls and messages for someone else. She gave you the wrong number!!!
I have now called and they asked for the name of the 14 year old boy!!!!!! Given reference number and phone number, it needs to stop now.
Other reviews also state that this company is harassing minors so not a sole occurrence.
Firms engaged in debt collection are required under FCA CONC 7 and the Consumer Protection from Unfair Trading Regulations 2008 to verify who they are contacting.
3. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Ian,
We thank you for taking the time to leave a review.
In order for us to locate the correct account, we ask that you please send us an email containing the account reference and the telephone number where calls and text messages are being received to complaints@overdales.com.
Once we have received your email, we will be able to review your concerns and contact you.
Yours sincerely,
Overdales Solicitors
Debt I don’t owe
This company are a absolute joke I have learning disabilities and I am vulnerable and this company are harassing me me for a debt for 3 network I’ve never even been with the company the debt goes back to 2017 now they have sold it on to overdales solicitors the debt was with Lowell debit collection agency I am getting threatened by court action now as any got any advice wot to do I am not going to contact these people I wanna know my rights because there’s noway they will get a penny out of me I won’t pay for debts I don’t owe after 6 years by law a debt collection agency can’t take action like CCJs for the debt and it’s inactive on the credit report this debt will be written off I had advise from CA
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Julie,
We thank you again for taking the time to leave a review and for making us aware of your circumstances.
In order for us to locate the correct account, we ask that you please send us an email containing your name, full address, date of birth and account reference, including details of your concerns, to complaints@overdales.com.
Once we have received your email, we will be able to review your concerns and contact you.
Yours sincerely,
Overdales Solicitors
Harassment
Literally call your phone like they are stalkers probably around 5/6 times day and leave voicemails constantly which would be classed as harassment.
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Chris,
We thank you again for taking the time to leave a review.
In order for us to locate the correct account, we ask that you please send us an email containing your name, full address, date of birth and account reference, including details of your concerns, to complaints@overdales.com.
Once we have received your email, we will be able to review your concerns and contact you. Should you wish for your telephone number to be removed, we can also assist with this.
Yours sincerely,
Overdales Solicitors
Very dodgy and underhanded tactics they…
Very dodgy and underhanded tactics they sent me a letter asking me to set up a payment plan otherwise they’ll put a ccj on my name I sent back confirmation of what I could pay and they put the ccj on any way! They’re practices and organisation should be looked into by the FSA and the ombudsmen, as they’re communication is very manipulative and deceptive.
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Priscilla,
We thank you again for taking the time to leave a review.
In order for us to locate the correct account, we ask that you please send us an email containing your name, full address, date of birth and account reference, including details of your concerns, to complaints@overdales.com.
Once we have received your email, we will be able to review your concerns and contact you.
Yours sincerely,
Overdales Solicitors
Absolutely awful company
Absolutely awful company. The harassment is off the charts. The more they harass the less I want to deal with them. Make me suffer and get the same in return. The more they harass the longer I make them wait because it is unacceptable behaviour!
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi,
We thank you again for taking the time to leave a review.
In order for us to locate the correct account, we ask that you please send us an email containing your name, full address, date of birth and account reference, including details of your concerns, to complaints@overdales.com.
Once we have received your email, we will be able to review your concerns and contact you.
Yours Sincerely,
Overdales Solicitors
Absolute scum bags this company they…
Absolute scum bags this company they applied for a ccj and although im on benefits I accepted a payment plan of 150 a month fir 4month (they said this is maximum they do) after id paid the 4 months they told me 270 was still outstanding, wich was costs!!! None of this mentioned when setting it up tho. They should be jailed...and then when i rang to sort it, the woman put the phone down on me because she couldn't cope with the fact I wont just agree with the lies shes telling me
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Morgan,
We thank you again for taking the time to leave a review and we are sorry to hear about the experience you are referring to.
In order for us to locate the correct account, we ask that you please send us an email containing your name, full address, date of birth and account reference, including details of your concerns, to complaints@overdales.com.
Once we have received your email, we will be able to review your concerns and contact you.
Yours Sincerely,
Overdales Solicitors
Extremely negative experience with…
Extremely negative experience with Overdales. My husband, who does not speak English, suddenly received several debt claims that he does not recognise. We tried to explain this to Overdales, but instead of providing any clear evidence or proof, their only response was that if there is a CCJ, he must pay regardless of whether the debt is genuine or not.
They constantly send threatening letters, creating unnecessary stress and pressure. This company shows no professionalism, no empathy, and no interest in the truth. They only care about money, not about whether the debts are correct.
Very intimidating and unfair – I would strongly advise others to be extremely cautious when dealing with Overdales.
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Mirela,
Please can you send us an email at complaints@overdales.com so we can look into this matter for you?
Please note that we will require authorisation from your husband to correspond with you, if we do not have this already.
Kind regards,
Overdales
Zero Stars.
Zero Stars.
None of the 5 published phone numbers work.
Have recorded this for proof.
They don't check emails or respond.
Not even responded to registered mail.
The worst firm I've dealt with in many years.
Nothing else to say.
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Jeffrey,
We thank you for taking the time to leave a review and we are sorry to hear that you have been unable to contact us.
In order for us to locate the correct account, we ask that you please send us an email containing your name, address, date of birth and account reference, including details of your concerns, to complaints@overdales.com.
Once we have received your email, we will be able to review your concerns and contact you.
Yours sincerely,
Overdales Solicitors
Ignoring urgent emails
I have to email before Friday to avoid further action.
I emailed 16/07 no reply
I emailed yesterday and today ..no reply.
Feels like you are trying to set me up to fail.
Is someone going to help!
27. August 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Sian,
Thank you for contacting us and we are sorry that you haven't received a reply yet.
Please can you send us an email at complaints@overdales.com so we can look into this matter for you? If you can please include your reference, name, DOB and address so we can locate the matter.
Kind regards,
Overdales
First of all the debt I've got is not…
First of all the debt I've got is not with them and all they do between Lowell and them is hound you and say they are taking you to court so you get a ccj which they are not allowed to by laws with people who are disabled and have made an offer to pay they website and budget planner is totally wrong and I also sent paperwork back explaining everything but to no avail then sent text saying within three days a court order would be made they just don't stop harassing and being nasty especially when it's not there debt in first place I've heard other people say you don't have to pay so not happy with this company and have reported them to my solicitor and sar as well thanks
27. August 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Sue,
We are sorry to hear that you are unhappy with our service and that you did not hear from us after you sent some paperwork to us.
Please can you send an email to complaints@overdales.com so we can look into the matter? If you can please include your reference, name, DOB and address so we can locate the matter.
Kind regards,
Overdales
Spamming me with calls from different…
Spamming me with calls from different numbers up to 10 times a day - breaching GDPR regulations as they go. Reported to the ICO.
I have never given them my details but they keep threatening me with a CCJ - please issue it as I'll win a fortune in fees.
Oh. don't answer their calls if your debt is time barred or was not assignable!
27. August 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Paul,
We are sorry to hear of this, please can you send an email to complaints@overdales.com so we can look into this for you? If you can please include your reference, name, DOB and address so we can locate the matter.
Kind regards,
Overdales
Antwort von Overdales
Hi Max,
We are sorry to hear of your concerns and that you are concerned about a scam.
Please can you send us an email at complaints@overdales.com so we can look into the matter for you - please include your name, address and reference so we can locate the account.
Kind regards,
Overdales
Scam
Scam, contacting me about an outstanding balance that doesn’t exist.
8. August 2025
Bewertung ohne vorherige Einladung
Antwort von Overdales
Hi Jorge,
Thank you for taking your time to leave a review and we are sorry to hear of your concerns.
So we can properly look into the matter, please can you send us an email at complaints@overdales.com - please include your name, address and reference so we can locate the account.
Kind regards,
Overdales
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