National Tyres and Autocare - Colchester Bewertungen 62

National Tyres and Autocare Colchester
Is closing down in June 2025, this has been an awesome garage, with friendly and very professional staff.. always happy to help.. But apparently halfords are closing this place down, which in my opinion is a terrible blow for colchester town.. They have always been a very helpful team.. I always go there for tyres or advice, Just amazing.. I wish them the very best for the future. Nick & Emmond, who i usually see are always happy too help and or give advice - they really care about there customers..

Booked online for a tyre fitting this morning and as soon as confirmation came through i had booked for tomorrow by mistake. Called Colchester National tyres and told Nick what i had done, he said come down now 8.45am - arrived was told can repair tyre puncture no new tyre needed and was refunded difference back. Was out by 9.20am - FANTASTIC SERVICE and the music was great too!!!!

Drove in today with a rear tyre loosing pressure. Amazing service - seen immediately - could not repair tyre but fitted new one within one hour. Amazing service good value and great customer service would highly recommended

Easy to use booking system to get appointment and good price

Plenty of options for fitting, simple website in comparison to some others I looked at. Good selection of tyres for all budgets.

Excellent service friendly staff job well done

Easy online ordering of products
Very satisfied to be able to spread the cost of tyres with payment assist.

Absolutely awful service and lack customer service and knowledge. Phoned up on Thursday to see if I can get my tyre repaired and spoke to Kieran on the phone and he said he can get me in for Saturday at 8:30. I turn up for my appointment for someone called Chris telling me that there is no booking and huff and puff saying it’s just him and another Staff member and he will have to do, he wasn’t happy about that. Collected my car later on and alls fine. I didn’t drive my car until yesterday (Monday) after 6 miles down the road I get a warning on my dash ‘tyre sensors not detected’. This was a new problem. I called them up to speak to Chris again who just doesn’t sound interested in the slightest and said to check all the tyre pressures and it’ll go away but if not bring it back that day and they’ll look at it. Thankfully I have a portable machine and found out the tyre that they repaired was 7 PSI over the stated pressure. The fault still on my dash so I head back to the garage to see Chris again bear In mind he was the one that told me to come in if the warning was on my dash still and again all stressed as he doesn’t know what’s happened and thinks that the fitter have hit the sensor and that he’s not anyone and that the part will need to be ordered. He took my details and said he will call me that day. Guess what, no call. I called before they closed and it was Chris again and he just said ‘oh I forgot to call you’ he haven’t ordered the part as he doesn’t know how to and needs to wait until today for his assistant manager to order it and will be fitted today as he have more staff on. He even had the Audacity to ask me to source the part and they fit it. I told him no chance. So today have come and guess what AGAIN, no contact even though I said that I need him to let me know ASAP. I work in the community and use my car on a daily basis and the warning on the dash constant dings and flashes and the useless people that work in that garage are just incompetent and useless. No customer skills and if it’s not a straight forward job then not bothered or to even correct the fault that THEY made. Save you time and effort and go elsewhere

Extremely easy to use and very comprehensive range of tyres available. Great prices too!

Very easy to use the app,so many tyres to choose,and good quality. Good price and quick fitting .

The pricing online is clear, with a range of low, mid & premium products. Great value and online experience.

Really easy and very helpful to have new tyres fitted . Hardly recommend to everyone.

Tyres not arrived at depot and it took 45 minutes to inform me as I was in waiting room
Please call me 07881912788
Thanks
Barrie

Really easy to use website, also offers extras before checking out, also very good online offers

Carry the tyre that I like.
Autogreen, find this a good value tyre.

The website is good, easy to use, simple to select tyre lreference. Completing the sale, again easy and straightforward.

The whole booking takes only a few minutes, and I find can complete at first attempt.

Which is why I will be back again in the near future.

This current batch of visits is really due to having picked up a few puntures.

Easy to follow website, found what i needed quickly. Excellent.