MyTrendyPhone Bewertungen 

4.661
TrustScore 3.5 von 5

3,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I usually have no problem with mytrendyphone but, having had to return an item, I now have no confidence of getting the problem resolved. The item went faulty and I returned it but never got any ack... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Mistakenly ordered wrong case initially. Very esdy to contact customer services who were able to amend the order online. Additionl 7% discount for joining the "club", a nice touch as standard delive... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Smart Phone cases for Samsung S23. Arrived in good time, but the app supplied to make it work drains the battery, so completely useless. Returns are to an address in DENMARK, so very expensive! Retu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Expensive shipping charge for a slow delivery (6 days), 1 to 2 working days it wasn't! BUT after considering my case, they are refunding my shipping costs, which I consider pretty impressive. They've... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

4661 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 89 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,3

Alle Bewertungen

(4.661)

137 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Delivery schedule is very slow

Delivery schedule is very slow, when purchased dispatch / delivery was about 2 to 3 days and it’s now over a week now and it’s not even in the uk.

27. Oktober 2025
Bewertung ohne vorherige Einladung
MyTrendyPhone-Logo

Antwort von MyTrendyPhone

Hello,

We sincerely apologize for the delay in the delivery of your package. We understand how inconvenient this situation may be, and we truly appreciate your patience.

Please rest assured that our team is already reviewing the case, and we will contact you as soon as possible to provide more information and help resolve the issue quickly. Your satisfaction is very important to us, and we are doing our best to ensure your order reaches you without any further delay.

Thank you again for your understanding and patience.

Kind regards

Bewertet mit 1 von 5 Sternen

Appalling customer service

After repeated, and ultra clear instructions to mytrendyphone, to desist from sending to my email all: offers/deals/news/marketing of any kind, and to immediately remove me from any and all present and future suchlike lists, this company still persists in bombarding my email. If I had realised their customer service was questionable, I would not have used them. I do not recommend them to any prospective customers.

25. Oktober 2025
Bewertung ohne vorherige Einladung
MyTrendyPhone-Logo

Antwort von MyTrendyPhone

Dear Mr. Kelly,

We sincerely apologize for the inconvenience caused.
Your message was unfortunately directed to our spam folder, which is why your data was not deleted in a timely manner.

Please rest assured that your data will be permanently removed from our system within the next 24 hours.

We truly appreciate your understanding and patience.

Warm regards,
MyTrendyPhone Team

Bewertet mit 4 von 5 Sternen

Positive experience overall.

Overall Experience is positive and the product is as described. A small issue with a delay in getting the item which I was aware of when ordering but it went on for an extended period and then the order was cancelled. Re-ordered straight away and received within 5 days.

20. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This company operates outside of the UK…

This company operates outside of the UK law as they reside outside of the UK meaning they use a typical trading scam used by many companies selling cheaper products etc.
I personal received a faulty item and was of course expecting to return it and have my return postage paid for, but to my utter surprise NO, they said I have to pay the return postage, so to put this in context, I have paid for shipping to me, paid for the faulty item and now I have to pay for return postage! So by the time I have returned the item and received the refund for the item that’s faulty I will actually be out of pocket, so I have to keep! Hence the scam! The company profits from selling faulty items. This is a breach of UK trading standards
Also see the warnings on trustpilot stating they use unsupported review methods! The positive reviews are most likely fake!

15. Oktober 2025
Bewertung ohne vorherige Einladung
MyTrendyPhone-Logo

Antwort von MyTrendyPhone

Dear Lee,

We are very sorry to hear about your experience and completely understand your concern.
Please note that if a product is defective, we always refund the return postage costs.

In your case, our customer service will contact you directly to find a suitable solution and assist you with the return process.

We sincerely apologise for the inconvenience and appreciate your patience and understanding.

Kind regards,

Bewertet mit 3 von 5 Sternen

Quick delivery

The glass protectors for my Motorola Neo 40 Edge screen and camera lenses arrived on time and as promised.
The screen protector is quite thick which has meant that the screen often does not respond to taps.

2. Oktober 2025
Bewertung ohne vorherige Einladung
MyTrendyPhone-Logo

Antwort von MyTrendyPhone

Dear Richard,

We are truly sorry to hear that the product did not meet your expectations.
To help us resolve this matter for you, we kindly ask you to provide your order number.

Warm regards,

Bewertet mit 3 von 5 Sternen

The items that I ordered arrived nicely…

The items that I ordered arrived nicely packed. Ordering was easy and straightforward. Only what bothered me is, there's option to pay double for faster delivery (1-2 business days), I placed the order Thursday evening and it came on next Wednesday.

1. Oktober 2025
Bewertung ohne vorherige Einladung
MyTrendyPhone-Logo

Antwort von MyTrendyPhone

Dear Ivan,
We sincerely apologize that your order reached you later than expected.
Our customer service team will contact you shortly to assist and ensure your case is resolved in the best possible way.

We remain at your full disposal and thank you for your understanding.

Warm regards,

Bewertet mit 1 von 5 Sternen

The case i ordered for my Samsung s23…

The case i ordered for my Samsung s23 to show time in window did NOT work. Waste of money. It was not genuine Samsung product. Rip off lookalike!

30. September 2025
Bewertung ohne vorherige Einladung
MyTrendyPhone-Logo

Antwort von MyTrendyPhone

Dear Anne,
We are truly sorry to hear that the product did not meet your expectations.
Our customer service team will be reaching out to you shortly in order to assist you and find the best possible solution for your case.

Warm regards,

Bewertet mit 5 von 5 Sternen

Great service

Great service fast postage this item the second phone case I have ordered from these guys and I have never had a problem. Only ordering a new one because I have damaged my old one.

19. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Poor, slow customer service

I never received the product, was asked to fill out an affadavit form to confirm non-delivery, and the product still didn't arrive. I've requested a refund, and finally can report everything is now sorted.

Not great, but resolved.

10. September 2025
Bewertung ohne vorherige Einladung
MyTrendyPhone-Logo

Antwort von MyTrendyPhone

Hello,
I hope this message finds you well.

I would like to kindly inform you that we have already processed the refund for your order. The amount has been returned to your account, and you should be able to see it reflected on your bank statement shortly, depending on your bank’s processing time.

Please accept our sincere apologies for any inconvenience you may have experienced during this process. We always strive to provide our customers with a smooth and pleasant shopping experience, and I am truly sorry that on this occasion things did not go as expected.

Should you have any questions regarding the refund or if there is anything else we can do to assist you, please do not hesitate to reach out. We value your trust and appreciate your patience and understanding.

Thank you once again for giving us the opportunity to resolve this matter. We hope to serve you better in the future.

Kind regards

Bewertet mit 1 von 5 Sternen

No refund when you sent items back!!

I bought a samsung phonecase which was terrible in quality and did not protect my phone so I sent it back.
It's been 3 weeks and I'm still waiting for a refund. I have reached out to the company who tell me I will recieved it as soon as possible.. I dont think I'll ever get it back !! Over £30 wasted on this unprofessional site. Avoid !!

13. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very competitive pricing

Very competitive pricing, fast delivery considering they are not based in the UK (though processing time could be improved). The postage is a little high for small products, but then again they are sent internationally (Denmark).

Good customer service when I had cause to contact them regarding discount codes.

Overall though I would definitely use this company in the future.

1. September 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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