I usually have no problem with mytrendyphone but, having had to return an item, I now have no confidence of getting the problem resolved. The item went faulty and I returned it but never got any ack... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I usually have no problem with mytrendyphone but, having had to return an item, I now have no confidence of getting the problem resolved. The item went faulty and I returned it but never got any ack... Mehr ansehen
Unternehmen hat geantwortet
Mistakenly ordered wrong case initially. Very esdy to contact customer services who were able to amend the order online. Additionl 7% discount for joining the "club", a nice touch as standard delive... Mehr ansehen
Smart Phone cases for Samsung S23. Arrived in good time, but the app supplied to make it work drains the battery, so completely useless. Returns are to an address in DENMARK, so very expensive! Retu... Mehr ansehen
Unternehmen hat geantwortet
Expensive shipping charge for a slow delivery (6 days), 1 to 2 working days it wasn't! BUT after considering my case, they are refunding my shipping costs, which I consider pretty impressive. They've... Mehr ansehen
Unternehmen hat geantwortet
112c High Street, Hadleigh, IP7 5EL, Suffolk, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 89 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Deliveries take 10+ days to arrive. Avoid.
Returns process is shocking. Buttons don't work on the website to create an RMA so that you sack it off and don't return products. Just pay the few quid extra and order from the UK, not worth the hassle at all.

Antwort von MyTrendyPhone
My order was dispatched on time but there was a delay by the UPS.
The phone case is exactly what I wanted, and the tracked delivery kept me informed up to arrival a few days later in the UK. Excellent service from Denmark and Germany.
Beautiful phone cover , delivery on time
The product ( a phone cover) was as described and I was updated about delivery dates so very pleased
After ordered on 5 December they took the money without having the product in stock. Luckily I've been inspired to ask for order confirmation on their chat. SURPRISE!!! they said that the product not in stock. Why you selling something that you don't have??? Now waiting for the refund. Let see how long it takes. They said next day. I have a feeling that gonna take much longer.

Antwort von MyTrendyPhone
Very quick delivery good quality
K1 den værste mobilholder til dato, telefonen falder ned konstant. Man glemmer at fortælle, det er en underlig lim og ikke en magnet, der holder telefonen.

Antwort von MyTrendyPhone
Tried online to get a Genuine S25 Ultra Flip Case without any luck. Saw My Trendy Phone had one but was still a bit reluctant to purchase as I have bought non Genuine cases before and the quality has been poor. Must admit fitted well and quality seems good. Would Recommend.
I still have not received the goods purchased on the

Antwort von MyTrendyPhone
Further to my post on 7 November, I am still no further forward, the company is ignoring my e mails.
They sent me an e mail earlier in November that was meant for someone else and from the text of the e mail the customer was having the same problem I have, I even got an e mail asking me to change my review and the would give me the return postage back, it would be better if you gave me my phone back, all e mails to them now are being ignored, I will be reporting my phone as lost to the police and my insurance company, I wish I had read their reviews before I placed my order

Antwort von MyTrendyPhone
“At the moment, I have placed two orders through this company: a battery charger and a gaming controller.
About a year ago, I bought the charger for around £50. It has already paid for itself, and I’m very happy with the quality. What’s especially important is that it can charge all types of batteries.
Recently, I purchased a gaming controller and realized that there is a noticeable difference between various models. This one is almost silent, works much smoother, and is simply much more enjoyable to use.
Everything was delivered on time and matched the description. Thank you.”
KØB IKKE HER. Bestilte for 430kr og pludseligt er ordren 55 kr dyrere. De skriver fri fragt i starten af betalingen, men ved endelig betaling er der ingen fri fragt, ifølge købeloven skal der være fri fragt hvis der loves fri fragt. Heller ikke rabat på 7% hvis man bliver medlem. Tlf servicen er meget uhøflig, gentager bare sit vrøvl og afbryder hele tiden. Min erfaring er at sådanne sider, med rod i ordren, har stor risiko for at svindle med andre ting. Noget møg.

Antwort von MyTrendyPhone
Both items I have bought where delivered quickly and they are of great quality and value
Ordered from what seems a UK based website. Tried to cancel later the same day, but told item already dispatched. One week later nothing has arrived. No tracking information. AVOID

Antwort von MyTrendyPhone
Scam scam scam avoid avoid avoid
They had my phone for 2 months... Me constantly chasing. Now they say they can't fix my phone but want to change me extra for diagnostics.

Antwort von MyTrendyPhone
The "smart view" cover for a Samsung S23 Ultra required the installation of an app to make it work (the list of permissions it needed was worrying). When it started working I thought it was going to be okay, although I was still nervous of the snooping app. I went to use my phone after about an hour and the battery was almost dead! I checked usage and the app had eaten through 20%. This makes it impractical to use.
Then the fun of the "easy returns" process begins. After getting through the various options - helpfully all in Danish - for the return reason you are asked for bank details. This isn't sort code and account number, or IBAN. It is "Reg. Number". What is that supposed to be? Why not refund to the original payment card (like every other company in the world does)?
I summary, the item is not fit for purpose and the returns process makes it impossible to get your money back. I'll have to write the money off and learn a lesson.

Antwort von MyTrendyPhone
Absolute shambles of a company, they have now had my phone over 2 weeks, I have sent proof of postage and delivery several times to them and when I ask them what has happened to my phone they just keep asking for proof of postage, it is clear they have lost my phone but won’t admit, I wish I could leave zero stars for their incompetence

Antwort von MyTrendyPhone
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