MyTrendyPhone Bewertungen 

4.661
TrustScore 3.5 von 5

3,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I usually have no problem with mytrendyphone but, having had to return an item, I now have no confidence of getting the problem resolved. The item went faulty and I returned it but never got any ack... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Mistakenly ordered wrong case initially. Very esdy to contact customer services who were able to amend the order online. Additionl 7% discount for joining the "club", a nice touch as standard delive... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Smart Phone cases for Samsung S23. Arrived in good time, but the app supplied to make it work drains the battery, so completely useless. Returns are to an address in DENMARK, so very expensive! Retu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Expensive shipping charge for a slow delivery (6 days), 1 to 2 working days it wasn't! BUT after considering my case, they are refunding my shipping costs, which I consider pretty impressive. They've... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

4661 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 89 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,3

Alle Bewertungen

(4.661)

137 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Deliveries take 10+ days to arrive

Deliveries take 10+ days to arrive. Avoid.

Returns process is shocking. Buttons don't work on the website to create an RMA so that you sack it off and don't return products. Just pay the few quid extra and order from the UK, not worth the hassle at all.

11. Dezember 2025
Bewertung ohne vorherige Einladung
MyTrendyPhone-Logo

Antwort von MyTrendyPhone

Dear Michael,

We sincerely apologize for the inconvenience you have experienced in connection with the return of your products.
Our customer support team will contact you shortly to discuss your case and propose a suitable solution.

Kind regards

Bewertet mit 5 von 5 Sternen

The phone case is exactly what I…

The phone case is exactly what I wanted, and the tracked delivery kept me informed up to arrival a few days later in the UK. Excellent service from Denmark and Germany.

9. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Phone cover

The product ( a phone cover) was as described and I was updated about delivery dates so very pleased

3. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid,Fraud.

After ordered on 5 December they took the money without having the product in stock. Luckily I've been inspired to ask for order confirmation on their chat. SURPRISE!!! they said that the product not in stock. Why you selling something that you don't have??? Now waiting for the refund. Let see how long it takes. They said next day. I have a feeling that gonna take much longer.

5. Dezember 2025
Bewertung ohne vorherige Einladung
MyTrendyPhone-Logo

Antwort von MyTrendyPhone

ChatGPT said:

Dear Adam,

We sincerely apologize for the inconvenience you experienced on our website.
Unfortunately, the product you ordered is no longer available from our supplier, and this information is also shown on our site. Our technical team is currently working on removing the item to avoid any further confusion.

Your order has been cancelled, and the reserved payment has been released back to your account.

We kindly ask you to accept our apologies once again for the inconvenience this situation has caused.

Warm regards.

Bewertet mit 1 von 5 Sternen

K1 den værste mobilholder til dato

K1 den værste mobilholder til dato, telefonen falder ned konstant. Man glemmer at fortælle, det er en underlig lim og ikke en magnet, der holder telefonen.

3. Dezember 2025
Bewertung ohne vorherige Einladung
MyTrendyPhone-Logo

Antwort von MyTrendyPhone

Dear Kim,

We are truly sorry to hear that you are not satisfied with the products.
We kindly invite you to contact our customer support team by email so we can assist you further.

If you do not wish to keep the product, you are of course welcome to return it, and your payment will be fully refunded.

Please feel free to reach out to us at any time — we remain at your disposal.

Warm regards,

Bewertet mit 5 von 5 Sternen

S25 ULTRA FLIP CASE

Tried online to get a Genuine S25 Ultra Flip Case without any luck. Saw My Trendy Phone had one but was still a bit reluctant to purchase as I have bought non Genuine cases before and the quality has been poor. Must admit fitted well and quality seems good. Would Recommend.

28. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Further to my post on 7 November

Further to my post on 7 November, I am still no further forward, the company is ignoring my e mails.
They sent me an e mail earlier in November that was meant for someone else and from the text of the e mail the customer was having the same problem I have, I even got an e mail asking me to change my review and the would give me the return postage back, it would be better if you gave me my phone back, all e mails to them now are being ignored, I will be reporting my phone as lost to the police and my insurance company, I wish I had read their reviews before I placed my order

21. Oktober 2025
Bewertung ohne vorherige Einladung
MyTrendyPhone-Logo

Antwort von MyTrendyPhone

Dear Mr. Herbert,

We sincerely apologize for the inconvenience you have experienced.
Our customer support team will contact you shortly via email with detailed information regarding your case.

Thank you very much for your patience and understanding.
Warm regards.

Bewertet mit 5 von 5 Sternen

My experience

“At the moment, I have placed two orders through this company: a battery charger and a gaming controller.
About a year ago, I bought the charger for around £50. It has already paid for itself, and I’m very happy with the quality. What’s especially important is that it can charge all types of batteries.
Recently, I purchased a gaming controller and realized that there is a noticeable difference between various models. This one is almost silent, works much smoother, and is simply much more enjoyable to use.
Everything was delivered on time and matched the description. Thank you.”

25. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

KØB IKKE HER

KØB IKKE HER. Bestilte for 430kr og pludseligt er ordren 55 kr dyrere. De skriver fri fragt i starten af betalingen, men ved endelig betaling er der ingen fri fragt, ifølge købeloven skal der være fri fragt hvis der loves fri fragt. Heller ikke rabat på 7% hvis man bliver medlem. Tlf servicen er meget uhøflig, gentager bare sit vrøvl og afbryder hele tiden. Min erfaring er at sådanne sider, med rod i ordren, har stor risiko for at svindle med andre ting. Noget møg.

24. November 2025
Bewertung ohne vorherige Einladung
MyTrendyPhone-Logo

Antwort von MyTrendyPhone

Dear Customer,
We are very sorry for the inconvenience.
We kindly ask you to provide us with your order details so that our customer support team can contact you and assist you with all the necessary information.

Warm greetings.

Bewertet mit 1 von 5 Sternen

Not a UK based business

Ordered from what seems a UK based website. Tried to cancel later the same day, but told item already dispatched. One week later nothing has arrived. No tracking information. AVOID

18. November 2025
Bewertung ohne vorherige Einladung
MyTrendyPhone-Logo

Antwort von MyTrendyPhone

Dear John,

We are truly sorry for the inconvenience you have experienced.
Our customer support team will contact you shortly so that we can review your case and find the best possible solution together.

Thank you for your patience and understanding.
Warm regards.

Bewertet mit 1 von 5 Sternen

Scam scam scam avoid avoid avoid

Scam scam scam avoid avoid avoid
They had my phone for 2 months... Me constantly chasing. Now they say they can't fix my phone but want to change me extra for diagnostics.

10. November 2025
Bewertung ohne vorherige Einladung
MyTrendyPhone-Logo

Antwort von MyTrendyPhone

Dear Ian,
We are very sorry for the inconvenience you have experienced.
Our customer support team will contact you shortly to find the best possible solution for your case.

Warm greetings.

Bewertet mit 1 von 5 Sternen

Buyer beware!

The "smart view" cover for a Samsung S23 Ultra required the installation of an app to make it work (the list of permissions it needed was worrying). When it started working I thought it was going to be okay, although I was still nervous of the snooping app. I went to use my phone after about an hour and the battery was almost dead! I checked usage and the app had eaten through 20%. This makes it impractical to use.
Then the fun of the "easy returns" process begins. After getting through the various options - helpfully all in Danish - for the return reason you are asked for bank details. This isn't sort code and account number, or IBAN. It is "Reg. Number". What is that supposed to be? Why not refund to the original payment card (like every other company in the world does)?
I summary, the item is not fit for purpose and the returns process makes it impossible to get your money back. I'll have to write the money off and learn a lesson.

7. November 2025
Bewertung ohne vorherige Einladung
MyTrendyPhone-Logo

Antwort von MyTrendyPhone

Dear Karl,

We sincerely apologize for any inconvenience caused. We want to assure you that we are taking your case seriously and will contact you as soon as possible to find the quickest possible solution regarding the order you placed at our web-shop.

We greatly appreciate your patience and understanding during this process.

Thank you for your trust, and we are committed to resolving this matter promptly.

Kind regards

Bewertet mit 1 von 5 Sternen

Absolute shambles of a company

Absolute shambles of a company, they have now had my phone over 2 weeks, I have sent proof of postage and delivery several times to them and when I ask them what has happened to my phone they just keep asking for proof of postage, it is clear they have lost my phone but won’t admit, I wish I could leave zero stars for their incompetence

23. Oktober 2025
Bewertung ohne vorherige Einladung
MyTrendyPhone-Logo

Antwort von MyTrendyPhone

Dear James,

We sincerely apologize for any inconvenience caused. We want to assure you that we are taking your case seriously and will contact you as soon as possible to find the quickest possible solution regarding the phone you sent in for repair.

Rest assured, we will keep you updated via email with any news or progress related to your device. We greatly appreciate your patience and understanding during this process.

Thank you for your trust, and we are committed to resolving this matter promptly.

Kind regards

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr