I usually have no problem with mytrendyphone but, having had to return an item, I now have no confidence of getting the problem resolved. The item went faulty and I returned it but never got any ack... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I usually have no problem with mytrendyphone but, having had to return an item, I now have no confidence of getting the problem resolved. The item went faulty and I returned it but never got any ack... Mehr ansehen
Unternehmen hat geantwortet
Mistakenly ordered wrong case initially. Very esdy to contact customer services who were able to amend the order online. Additionl 7% discount for joining the "club", a nice touch as standard delive... Mehr ansehen
Smart Phone cases for Samsung S23. Arrived in good time, but the app supplied to make it work drains the battery, so completely useless. Returns are to an address in DENMARK, so very expensive! Retu... Mehr ansehen
Unternehmen hat geantwortet
Expensive shipping charge for a slow delivery (6 days), 1 to 2 working days it wasn't! BUT after considering my case, they are refunding my shipping costs, which I consider pretty impressive. They've... Mehr ansehen
Unternehmen hat geantwortet
112c High Street, Hadleigh, IP7 5EL, Suffolk, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 89 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Phone case as described/fitted my phone and delivery quick. I would use this company again.
Terrible service. I have wasted a week waiting for these people to sort out my order. Not sure why a simple transaction should take so many attempts to communicate with these lot. When i tried to raise the issue through their support portal it took 3 attempts to get any progress and even then it still wasn't fully addressed, so i just gave up. At one stage the person said it was my fault (i must have clicked the go back key)...utter nonsense!!!

Antwort von MyTrendyPhone
seems to work well at present only received 2 days ago
Expensive shipping charge for a slow delivery (6 days), 1 to 2 working days it wasn't! BUT after considering my case, they are refunding my shipping costs, which I consider pretty impressive. They've listened to my complaint and done the right thing and as a consequence I would most certainly buy from them again. Well done My Trendy Phone.

Antwort von MyTrendyPhone
Bestilte en vare hos MyTrendyPhone. Modtog besked om at betalingen ikke var modtaget. Mit bank udtag viste at MTP havde modtaget beløbet.- Tvivlsom virksomhed. PAS PÅ!

Antwort von MyTrendyPhone
Good service very happy . It eas my first to buy something from this website. Fast and secure delivery
Ordered online. Took money issued a tracking number. Item is still awaiting to be processed 8 Days ago, plus paid for fast delivery. Customer care is virtually non existent and even suggested I check mailbox for item. They have not got a clue on what or who has ordered so they can track.
DO NOT USE THIS COMPANY.

Antwort von MyTrendyPhone
Delivery time was actually seven working days rather than the promised 2-3 days. Not great.

Antwort von MyTrendyPhone
Great product, fast delivery, thank you.
The item has not yet arrived even though I was notified it would be delivered yesterday by Royal Mail.
Update... the item arrived 24 hours later, so all is well

Antwort von MyTrendyPhone
Great dispatch time and item came as described!
Very slow dispatch time... company create postage label but didnt actually leave the facility 4-5 days later esp when the delivery time is 3-5 days

Antwort von MyTrendyPhone
Delivery stated as parcel force 48. Ordered it 24th March, as of Saturday 28th March, it is still not even in the uk. It will be more like 10 working days before it is delivered.
I will come back and inform when it has been eventually delivered.
Nor did they give a tracking number, again, to hide away from the true delivery times.
I have had a response from my trendy phone, stating delivery is between 2 and 5 days. This is not true, everything states 2-3 days delivery. Check other reviews, all saying the same. Some even waiting 2 weeks. Abysmal company, avoid at all costs.

Antwort von MyTrendyPhone
I choose this cover as the description sounded like a good quality product. It was highly priced in comparison and the postage was high.
I paid the price but when the product arrived it was just a Gorilla screen which I could have bought much cheaper.
The packaging had 3 stickers over the very small instructions. So had to take great care to peel them off.
The Wet cleaning sachet was dried up.
When I applied the screen I took great care but there is still a large bubble and very small bubbles which I suppose I’ll have to live with.

Antwort von MyTrendyPhone
Paid for a case for my s26 ultra 3-4 weeks ago. Momey left the account. I didn't get a confirmation email or an order number and I never recieved the case

Antwort von MyTrendyPhone
I’m extremely disappointed with my experience with MyTrendyPhone. I recieved my reordered phone 11th if march, ordered a phone case on March 12th and only later realised it wasn’t actually available until March 23rd (this wasn’t made clear at the time of purchase).
Since then, I’ve had no proper updates. It’s now March 26th and my order still hasn’t been dispatched. The only response I keep getting is “we are expecting some parcels anytime,” which is vague and unhelpful. I’ve had to chase them myself every single day just to get the similar reply.
I paid £42.30 for this order, and considering my phone is brand new, I needed a good case urgently. The lack of communication and unclear stock information is very frustrating.
At this point, I would not recommend ordering from them if you need your item within a reasonable timeframe.
Erg slecht. Je krijgt beroerde kwaliteit voor een A-prijs. De service is slecht. Er wordt wel vlot gereageerd op emails. Maar de inhoud is altijd bedroevend. Het retour sturen moet naar Denemarken. Het is vrij schimmig allemaal. Als ik dit vooraf had geweten, had ik hier niets besteld.
Men vraagt nu om contact op te nemen, dat lijkt erg klantvriendelijk. Ik heb echter al 30 e-mails gestuurd zonder resultaat. Koop hier niet! Je krijgt:
Slechte kwaliteit
Beroerde klantenservice
Je bent je geld kwijt

Antwort von MyTrendyPhone
The sale is highly mis-leading. My invoice includes shipping cost and rapid delivery for which I paid extra for. I should have received my goods in 1-2 days and they are now forecasting 6 days. I also have demands for an additional £47.98 for import fees! The company was advertised as being in Hadleigh Suffolk. I have since discovered that this company was dissolved 2nd April 2024 - ref: Companies House. The delivery communication suggests Denmark as the source country.
The company was promoted on the ?Which web site as a suitable retailer for the Samsung Galaxy3 FE ear buds. I have since spoken to ?Which to suggest that they remove Mytrendyphone from their retailers list.
I have written to the Mytrendyphone stating that the additional costs added after the sale is mis-selling under the misrepresentation Act 1967. Lastly their contact telephone 02070990759 is uncontactable.

Antwort von MyTrendyPhone
The delivery was great ,kept informed where my delivery was and when it was arriving,the products was very good far exceeded what l thought they would be,would certainly recommend,
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