Moen Bewertungen 

We just bought the brush nickel moen Linder; 84505srn. This was my whole Sunday! What moen did not say on the box is that is it Not for a Pedestal sink! They are too cheap and the lines where too short! Materials are not as heavy duty as they once where but I’m ok with that but not to have the water line 4” longer really! Some people do have pedestals ! I regret wasted my money and time on it! Hope it last a few years at least. Ps the color has a little yellow look to it too!

Our kitchen faucet that I bought and installed in 2014 started leaking a few months ago. When called moen about the leak they sent me parts to repair it, but that didn't fix the problem. So I called back to let them know and they sent an email with two options to replace the faucet. My wife picked the one she wanted and they sent it to my front door in about a week. It took me about hour and a half to remove and install the new one. Awesome product!! It has a nicer looking brushed stainless finish, and better water pressure than the old one, also the side spray has a longer hose and a better spray pattern too. Definitely a 5 star service and faucet!
We will continue to buy Moen because they back there faucets with a lifetime warranty and outstanding customer service.

I waited over 2 hours on the phone to talk with someone at Moen about wrong product they sent me. The operator answered asked for my phone number and then hung up. I know they hung up intentionally because busy signal on their end.
I called back, said I have to wait until next week Tuesday...my faucet is leaking.
Lifetime warranty may not be worth it from Moen.

Reliable and good quality. Had only 1 issue with a faulty faucet, quickly replaced under warranty with excellent customer service.

frustrated! the handle snapped off our bathroom faucet - I know it's registered but I can't find the receipt. I sent a picture of the faucet and identified the model, I need to get a part to fix it but can NOT talk to anyone. I waited 5 days for a return call from customer service and when they called back, they put me on hold so long that I hung up. what the heck? I just want someone to send the part I need!

Do not purchase this garbage. Warranty failed just as the faucet failed.Customer service was horrible, took days to respond, product is still not working. Incompetent people responding for service. Will never purchase anything from here again for a lifetime.

I had 2 showers and a vanity that had old stuck leaky valves. These were in bathrooms that had very light use over the years and the faucets were very hard to use. I called Moen and their support was amazing! They provided me parts and they were very easy to install. I’m so happy with their support. Thank you Moen for standing behind your products! You went above and beyond! Moen for life!

I have a Moen Digital IO shower system that has failed after 7 years.Moen has no way to get this system repaired. They will offer me a discount so that I will ONLYhave to pay them $1400. to have the system replaced. It will require that I hire contractors and demo some of my remodeled Bath. I am Handicapped and retired on fixed income. Moen is a poor excuse for a plumbing fixture company.

Moen products has costed me a ton of money I got a brand new house build in 2015 by 2020 I had replaced 6 out of ten faucets in my house …. The one in the kitchen had a slow leak for months ruining my cabinets and hard wood floors around my sink …. When I called Moen all they gave me was a new sink faucet …..I have a jacuzzi tub another slow leak which caused damage to my walls and baseboard once I figured out where the water was coming from … so as they break I’m replacing them with delta or American standard….. I have so many damages to my new build property all because of Moen cheap products I want Moen to understand how important faucets are because making a terrible product can cause a lot of damage it’s bigger than just a faucet a home is an investment and water can ruin that ….. my grandma house is 40 years old and she’s only changed her sink faucet out once in 40 years …. I absolutely hate Moen products and at this rate in 40 years I would have to change my faucet out 8 more times….I would not recommend moen if I was building a tree house

I purchased from Amazon a Moen 7594ESRS Arbor Motionsense Two-Sensor Touchless One-Handle Pulldown Kitchen Faucet Featuring Power Clean, Spot Resist Stainless faucet. After hours of effort the plumber told me the faucet was defective. I first tried calling Moen's customer service line (1 (800) 289-6636 which was worse than useless. The recorded line begins with a few minutes of ads for medical devices and roadside service. Then it lets you pick an option. You are then told the wait time is 1.5 hours. Not helpful when the plumber is about to leave. I then found the tech pro line for Moen (877-663-6776). A person actually answered the phone and talked with my plumber. They agreed the faucet was defective. They agreed to send a replacement overnight. However, their warranty DOES NOT COVER the cost for the plumber to reinstall the new one- a $498. charge. After much complaint they finally said they would make an exception and pay $250 if I sent pictures, receipts, etc. So I want to warn other customers of Moen that they do not take full responsibility for sending a defective product and it required me to pay an extra $250. to get resolved.

Purchased & installed 2 84092 bathroom faucets, next day 1 is dripping - Moen immediately shipped replacement cartridges

We have been very disappointed with moen lately. I have had to remove and reinstall this kitchen faucet several times only to find out the moen parts are defective. Your product is no longer functional. I did get a call from a customer service representative yesterday and they are as worthless as the product your selling at these box stores. So if that doesn't explain why I will never buy or recommend moen I can only add this. Quality is the best choice out of many options. I can see with out a doubt the way I was treated by moen and the lack of quality parts that this company no longer cares about either.

Website is buggy and defective, registration leads to no email confirmation or indication that product is registered when you login, and calling customer service and requesting a callback leads to a callback AND THEN A LONG HOLD! Whats the point of getting a callback in order to be placed on hold?

I went to the Moen homepage looking to write a review however they has no provision to do so. I came across this site and I have to say I disagree with all the negative reviews. In this day and age most products have a shelf life or some quality control issues. I have spent a fortune of plumbing related issues through the years though most were related to the homebuilder and crappy Arizona water. All of our faucets and shower products are made by Moen. I think their products are stylish, practical and affordable. They have been very reliable overall and a few times through the years we had some minor trouble I have found them to be very responsive and helpful with their bulletproof warranty process. The sent out the replacement part quickly and with zero pushback. From my perspective this is a well run company selling nice products and their customer service is top notch. I will continue to buy their products in the future and recommend them to friends and family. As to the negative reviewers I suggest a strong dose of patience and understanding as water is very hard to tame under the best of circumstances. As I live in Arizona one only needs to look into the Grand Canyon to see that water has a tremendous strength and humans will always struggle to control it.

I purchased the Magnetic docking handheld shower. Sadly, I had the worst time ever attempting to install it. I have installed many types and brands over the years and I do not recall having any issues. After trying about 6 times I choose to toss out the supplied flat washer and buy a round ring style instead. Works perfect! I am puzzled as to why Moen supplies an incorrect style of washer for this shower. I am an electrician not a plumber or even an engineer yet I was able to figure it out. Will you hire me Moen?? :)

I bought 3 two-handle lavatory faucets (INS10595) for my new bathrooms. They look lovely. However, there are at least two faults. One, if you pull the lever or lift rod to move the drain plug, it breaks! On installation, one broke. I phoned and the person I spoke to was very nice, sent 2 replacements. Because of supply chain, it took a few weeks, but considering - that was alright. Once the broken one was installed, I tested the neighboring sink and wouldn't you know ... it broke, too. Good thing I have 2 kits!

Second, with all this going on, the drain plug does not close fully and the sink(s) do not hold water.

I would not recommend this product ... I will learn to live with a basin that does not hold water and I will hope that the none of the lift rods break again!

Bought Kyvos fixed shower head and bathtub faucet and tape. The handle on the tape is so heavy and poor designed that its own weight wont allow it to stay in the desired position. Called Moen suggested cleaning the lube off the cartridge. Did that didn't do anything what a waste of time and almost $300 don't know who designs this garbage.

Bought 3 units 4 years ago. Kitchen. Bathroom faucet and shower fixture. All 3 units cartridges have failed with in a week of each other. That's fine now try getting in touch or get part. I purchased a delta the same time. Never buy moen

I recently purchased and installed a Moen smart faucet for my kitchen. To register and complete the setup for optimal performance a Moen app is required. The app continuously crashes making it impossible to get pass the first step. I contacted customer support, and after waiting 5 hours for a call back, I was placed on hold for an additional 15 minutes just to be told that there is no fix for the app with android right now. When I asked if someone in technical support could walk me through set up,because the manual gets you no further than installation...I was told "no" I'd have to wait until the app is fixed. So after spending hundreds of dollars on a faucet, only a useless app can help me through set up. Why do they feel it's okay to sell expensive products and offer no assistance with troubleshooting/setup without a app!!! I will NEVER purchase anything from this company!!! I'm very disappointed and frustrated with the entire experience.

Contacted installation help but they were not helpful and not knowledgeable. They could not help me for a simple situation and they didn't care anyway. Told me to buy a different faucet!! I will never buy a Moen product again, but I'm pretty sure that they don't care. If you are wise, you will buy a different brand.