A very good app with everything needed to make a claim, including copy of benefits table. Easy to complete amd very quick response from Medicash. Many other Perks too! An excellent company.
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Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Been with medicash nearly 60 years and have always had excellent service of them ,no hassle about any claims and always promt payments
Ok. I couldn’t claim for dental treatment because my dental practice said I needed to pay a 50% deposit. Medicash says the receipt needs to show full payment. They wouldn’t accept two receipts showing... Mehr ansehen
The app is easy to use. Called medicash for an enquiry and the call handler was very helpful and got everything sorted quickly and easily. Submitting a claim is easy and the payments don’t take long t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Kontaktinformationen
One Derby Square, L2 1AB, Liverpool, Vereinigtes Königreich
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4,6
Hervorragend
6711 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
how much faster you are paying out
I am impressed at how much faster you are at paying now, paid within 2 days, previously was couple weeks. Well done, keep it up.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Sue,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our claiming service.
We look forward to processing your next claim.
Kind regards,
Hannah
Always a positive experience
Always a positive experience. Prompt hassle free payment
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Terence,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our claiming service.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Hopeless
Hopeless! Always finding ways to either not pay or delay payments. No longer good value
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi,
Thank you for your review. I'm sorry to hear of your experience.
We actually have some videos on our website which explain the most common issues customers have when submitting claims and what to do to avoid this. You can find them at www.medicash.org/claims.
If you still have questions, our customer service team are always on hand to assist. You can contact them on 0151 702 0265 or by email at customercare@medicash.org
Kind regards,
Hannah
Very good customer service and prompt…
Very good customer service and prompt settlement of claims.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Gajendra,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our customer service.
We look forward to processing your next claim.
Kind regards,
Hannah
Every time I have used the app I have…
Every time I have used the app I have never had any problems, and always a quick service
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Edward,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan via our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Swift & easy service
Swift & easy service. Thank you.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Richard,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our service.
We look forward to processing your next claim.
Kind regards,
Hannah
It is so easy to make a claim online…
It is so easy to make a claim online using the Medicash app. Communication from Medicash is first class and payments directly into my bank so promptly. Thank you👍👍
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Pete,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy and prompt.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Poor dismal shocking service
Poor dismal shocking service , every interaction as a claimant causes stress. Incapable of dealing with claims without demanding the bizarre information. Invoices templates from hospitals and providers are asked to be changed . Zero empathy and a business that runs like dinosaurs are in charge
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi,
I’m sorry to hear that you’ve had a bad experience and we’d like to look into this further for you.
Please can you respond to our request for more information so we can locate your policy.
Alternatively, please feel free to contact our Customer Care Team via email at customercare@medicash.org with your full name, policy number and address.
Kind regards,
Hannah
Antwort von Medicash
Hi Paul,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy and quick.
We look forward to processing your next claim.
Kind regards,
Hannah
Really easy to use app
Really easy to use app and always very fast to authorise payments. Have found the app brilliant
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process easy and fast via our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
great help
Medicash is a great help towards treatments, their website is great and it's easy to make a claim, keep up the good work🙂
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi John,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
We look forward to processing your next claim.
Kind regards,
Hannah
Can’t believe how easy it was to upload…
Can’t believe how easy it was to upload an invoice - complete a very simple form
And I was paid days later.
Phoned the helpline to understand how it works, and a human answered!
And she was super-helpful.
Delighted with my first experience of Medicash
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Jenni,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
I wouldn't recommend this company
I wouldn't recommend this company, I've used others in the past and have had no issues. These guys try everything in their power/small print not to pay out. The effort to fight to get genuine claims paid is not worth the hassle and stress.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Kyra,
Thank you for your review. I'm sorry to hear of your experience.
We actually have some videos on our website which explain the most common issues customers have when submitting claims and what to do to avoid this. You can find them at www.medicash.org/claims.
If you still have questions, our customer service team are always on hand to assist. You can contact them on 0151 702 0265 or by email at customercare@medicash.org
Kind regards,
Hannah
The app is super easy and it helps out…
The app is super easy and it helps out with bills! Love it
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Charlotte,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
We look forward to processing your next claim.
Kind regards,
Hannah
Do not use these people
Do not use these people, I have currently submitted a claim for my excess Private Medical Insurance 6 times and everytime they find a reason to turn the claim down.
Moving the goalposts each time. I phoned them and they told me what was wrong with the claim, resubmitted and they have turned it down on something else. In total I have submitted about 6 different documents and they are not happy with any of them and that is all I have. This has been ongoing for approximately a month, I have been out of pocket and it does not appear to be ending anytime soon. Please do not use them, it is bad enough to be unwell, without having this stress on top of it.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Dave,
I’m sorry to hear about the issues you've experienced with your PMI excess claim.
So we can raise this with our Customer Care Team, please can you complete the request for more information we've sent you. This will allow us to identify your policy so the team can investigate this for you.
Kind regards
Hannah
Very easy to use app
Very easy to use app, very rare to be asked for extra details, usually is all really simple and straightforward, payments and approvals come quick
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Juan,
Thank you for your review! We're so pleased to hear that you're finding our app easy to use and our claiming process simple and straightforward.
We look forward to processing your next claim.
Kind regards,
Hannah
A hopeless mobile application
A hopeless mobile application - once you put together a claim you can't review your attachments. The range of claimable services are 'steeped in mystery' - the app UI is pathetic - there are no explanations for the categories to claim against - do the basics !! designed to be difficult...
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Mark,
Thank you for sharing your experience. I’m sorry to hear about the issues you had using our app.
I've passed your feedback on so it can be considered within future updates to the app.
Kind regards,
Hannah
Such an easy process
Such an easy process within the app to make a claim and Medicash action very quickly. Lots of choices of options if memberships to suit individuals. I highly recommend Medicash A++++
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Elen,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy via our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Excellent service
Excellent service, claims paid quickly and with no fuss.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process quick and no fuss.
We look forward to processing your next claim.
Kind regards,
Hannah
Very simple and fast process
Very simple and fast process, with payment received very quickly
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Kimberley,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process simple and quick.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
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