Josh Wood Colour Bewertungen 

5.581
TrustScore 4.5 von 5

4,4

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I absolutely appreciated the follow ups, Anna was great, very helpful, professional and understanding...Lynne listened to my questions and helped me with deciding what id need, exactly what I was lo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I usually bleach my hair. Due to having let the bleach blonde grow out but having alot of greys. I decided to dye it with this brand. My hair feels drier than it ever has after bleaching. It is snappi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very happy with the colour - I chose 8 - which improved my hair colour tremendously as it had got rather dry and too brassy looking with the box dye I have used for years. I have now subscribed to Jo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Have never failed to provide me with a first rate service, from video call to determine colour and the product itself plus I save up for salon visits of which the cut has been a total joyous end resul... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Haarpflegeprodukte
  2. Kosmetikproduktanbieter
  3. Schönheitssalon
  4. Kosmetikgeschäft
  5. Spezialist für Haarverlängerung
  6. Friseursalon

Vom Unternehmen geschrieben

Josh Wood was described by The Times as "The King of Colour". His Miracle System brings salon-quality colour results and condition to you at home for the first time. The award-winning innovation prioritises the health of your hair, just as much as the premium colour, for the at-home colour solution that we’ve all been waiting for. Easy to apply at home 100% Grey coverage Ammonia free and gentle Personalise your colour with a Shade Shot Subscribe to The Miracle System. Thousands of 5 star reviews. Formulated by experts, focused on quality. Shade-Matched Colour. Permanent, Semi-Permanent Glosses and Glazes. Expert At-Home System. Free Expert Consultation. Root-touch-up. Miracle Mask. Miracle Shampoo. Miracle Conditioner. 100% money-back guarantee. Josh's Colour Clinic. Root Marker. Blending Brush. Root Spray. Shade Shot. Miracle Shot. Smoky Brunette. Chestnut Brunette. Champagne Blonde. Copper Gold. Icy Blonde. Black Onyx. Airbrush. Aquis Rapid Dry.

100% money-back guarantee

If you don’t get 100% feel-good hair results, we’ll do everything we can to help, including a full refund and support from our experts.

Free delivery for subscriptions.

Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

5581 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,4

Alle Bewertungen

(5.581)

112 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Root spray is excellent

Wasn’t sure which colour application was right for me so went for the root spray as I’ve used similar products before. Right choice for me, it goes go brilliantly and you can use your fingers to further blend (wash them after though). It looks so good and great to use between colour appointments. Excellent product.

3. Juni 2025
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Antwort von Josh Wood Colour

Hi Julie, 

Thank you so much for your lovely review! We're so pleased to hear that the Root Spray worked so well for you and that you're finding it a great option between colour appointments.

It’s wonderful to know you’re getting such natural-looking results — and yes, blending with fingers is a great tip (with a quick wash after, of course!). We really appreciate you taking the time to share your experience.

Best wishes, 
Josh Wood Colour Team.

Bewertet mit 5 von 5 Sternen

Absolutely love it

Absolutely love it

1. Juni 2025
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Antwort von Josh Wood Colour

Hi Marian.

Thank you so much for your lovely review! We're thrilled to hear that you’re enjoying your Brown Blending Brush, and we hope it continues to be a favourite in your routine.

Best wishes, 
Josh Wood Colour Team.

Bewertet mit 1 von 5 Sternen

No redhead options

I have used Josh Wood colour for 5 years and have been happy but they’ve discontinued the chestnut shade shot so there is no option now for redheads. So disappointing especially as they ran a whole social media campaign last year championing red hair! I had a video consultation and they said there is nothing they can do.

Update 1st July. Had a helpful email exchange today which will hopefully resolve things going forward.

28. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Josh Wood Colour

Hiya,

Thank you so much for your feedback, and we're truly sorry to hear about your disappointment. We completely understand how frustrating it must be to lose a shade you’ve come to rely on — especially after being such a loyal customer for five years.

While the Chestnut Shade Shot has been discontinued, we do have Glosses that we recommend as an alternative to help achieve similar warm, red-toned results. We’d absolutely love the opportunity to help you find the best match and would be more than happy to send a Gloss out for you to try.

Please do get in touch with our team directly — we’re here to help and would really appreciate the chance to make this right for you.

Warm regards,
The Josh Wood Colour Team

Follow up-
Hiya,

We just wanted to get in touch and kindly ask if you could please email our Customer Service team, as we have some very exciting news to share with you.

We’re really hopeful it might help turn your experience around, and we’d love the opportunity to make things right.

Hope to hear from you soon.

Best wishes,
Josh Wood Colour Team

Bewertet mit 5 von 5 Sternen

Delighted with this product

Very prompt delivery. Tried the product straight away and was very pleased with coverage, colour and blending. Delighted.

28. Mai 2025
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Antwort von Josh Wood Colour

Hi Anna, 

Thank you for your review. We are so pleased to hear that you are happy with your colour and we are sure the results look amazing! 

Best wishes, 
Lauren @Josh Wood Colour

Bewertet mit 4 von 5 Sternen

A lovely colour but hard to apply

A lovely colour which leaves my hair feeling soft and healthy, and I will certainly be using it regularly. My only criticism is that the plastic bottle you use to apply the colour to your hair it is very thick and hard to squeeze. I found it very difficult to get all the product out, and my hands hurt from squeezing so hard. I wish they would use a thinner plastic for the applicator. Otherwise it is really a great product.
I do recommend it, and hope they may change the plastic bottle for something easier one day.

25. Mai 2025
Bewertung ohne vorherige Einladung
Josh Wood Colour-Logo

Antwort von Josh Wood Colour

Hi Elizabeth, 

Thank you so much for your kind words—we're delighted to hear you love the colour and that it leaves your hair feeling soft and healthy!

We really appreciate your honest feedback about the applicator bottle. We're sorry to hear it was difficult to squeeze and will absolutely pass your comments on to our product development team. Making our products as user-friendly as possible is a top priority, so insights like yours are incredibly valuable.

Thank you again for your support—we’re so pleased to have you as a regular customer!

Warm wishes,
Josh Wood Colour Team

Bewertet mit 5 von 5 Sternen

The chestnut shade shot is back!

*** UPDATE - The Chestnut shade shot is back and I am thrilled. I tried out some other hair colouring products whilst this was currently discontinued and none of them match the quality of the products that you get from Josh Wood Colour. Thank you for listening to your customers I am so glad I can subscribe again and get a fantastic colour.

Such a shame, I love Josh Wood Colour however, I am so disapointed that they keep discontinuing the shade shots. I initially used the caramel shade shot and then when they discontinued this I changed to the chestnut shot and have today received an email to say this is being discontinued. They now offer no other shade shots for brunette hair apart from Icy which is not the shade I want to acheive. I may have to shop around now unless some new shade shots get introduced. Such a shame.

23. Mai 2025
Bewertung ohne vorherige Einladung
Josh Wood Colour-Logo

Antwort von Josh Wood Colour

Hi Lucy, 

Thank you for updating your review. We are thrilled the Chestnut Shade Shot is back too, and it means the world to know how much you love it. Thank you for sticking with us and for your kind words about the quality of our colour. We’re so happy to have you subscribed again and back to your perfect shade!

Best wishes, 
Josh Wood Colour Team

Bewertet mit 5 von 5 Sternen

Brilliant product!

Colour looks AMAZING!

29. April 2025
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Antwort von Josh Wood Colour

Hi Janice, 

Thank you for your review. We are so pleased to hear that the colour looks amazing. We hope you continue to enjoy using them. 

Best wishes, 
Anna

Bewertet mit 4 von 5 Sternen

Hello youthfulness!

Easy instructions . All the right equipment to use and the product smells lovely. My hair feels silky and soft.

It’s given me more confidence and Iv gained some youthfulness back!

28. April 2025
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Antwort von Josh Wood Colour

Hi Emma. 

Thank you so much for your lovely review. We’re thrilled to hear that you found the instructions easy to follow and enjoyed the experience—from the scent to how soft and silky your hair feels. Knowing it’s given you a boost of confidence and a sense of youthfulness truly means the world to us—that’s exactly what we hope for with every application.

Thanks again for sharing, and we hope you continue to love your colour!

Best wishes, 
Josh Wood Colour

Bewertet mit 5 von 5 Sternen

Easy to use and great colour

Easy to use and great colour. My hair feels so soft. I used the miracle kit with a toner and I love the colour

6. Mai 2025
Josh Wood Colour-Logo

Antwort von Josh Wood Colour

Hiya. 

Thank you so much for the lovely feedback! We're thrilled to hear you found the Miracle Kit easy to use and that your hair feels soft and looks amazing. We hope you continue to enjoy using our Miracle System. 

Best wishes, 
Josh Wood Colour

Bewertet mit 5 von 5 Sternen

Love the product

Love the product, exactly what I needed and easy to apply

28. April 2025
Josh Wood Colour-Logo

Antwort von Josh Wood Colour

Hi Kazza, 

Thank you so much for your lovely feedback—we're thrilled to hear you love the product. It's great to know it was exactly what you needed and that you found it easy to apply. If you ever have any questions or need help with anything else, we're always here to support you! 

Best wishes, 
Josh Wood Colour

Bewertet mit 1 von 5 Sternen
Josh Wood Colour-Logo

Antwort von Josh Wood Colour

Hiya, 

Thank you for your review. We’re so sorry to hear that the product didn’t work for you. We’ve sent you a private email so we can discuss this further and do our best to turn this experience around for you. We appreciate the opportunity to make things right.

Best wishes, 
Josh Wood Colour

Bewertet mit 5 von 5 Sternen

josh wood colour staff are so…

josh wood colour staff are so knowledgeable and helpful , the products are amazing , so many people have commented since i coloured my hair with your products and my hair feels heathy and full of shine

27. April 2025
Josh Wood Colour-Logo

Antwort von Josh Wood Colour

Hi Amanda. 

Thank you so much for your kind words! We're absolutely thrilled to hear that you're loving the results — and even more so that others have noticed too! Our team works hard to make sure both the products and advice we offer leave you feeling confident and cared for, so it means the world to hear this feedback. We’re so happy your hair is feeling healthy, shiny, and fabulous!

If you ever need more tips or colour advice, we’re always here to help.

Best wishes, 
Josh Wood Colour

Bewertet mit 5 von 5 Sternen

The guidance in choosing the right…

The guidance in choosing the right colour for me and the ease of ordering were helpful.

The root touch up is amazing. I have tried many but this is the best by far.

11. April 2025
Bewertung ohne vorherige Einladung
Josh Wood Colour-Logo

Antwort von Josh Wood Colour

Hi Kay, 

Thank you so much for your lovely review! We're so glad the guidance was helpful and absolutely delighted to hear you're loving the Root Touch-Up — it truly means a lot! 

Best wishes, 
Josh Wood Colour

Bewertet mit 5 von 5 Sternen

The products are excellent quality

The Josh Wood products are the best premium brand I have ever come across. I have had two calls with the customer care team and Lynne was brilliant. Very knowledgeable, professional and gives good honest advice. I have had a problem with other hair dyes, but this seem to be fantastic. It has given my hair a good shine, it even moisturises my scalp, and it smells nice. I recently bought the miracle water - which is the best conditioner I have ever used, I love it ! It's almost like I've just come out of a salon ! thank you

15. April 2025
Bewertung ohne vorherige Einladung
Josh Wood Colour-Logo

Antwort von Josh Wood Colour

Hiya, 

Thank you for your amazing review! We’re so glad to hear you’re enjoying the Josh Wood products and that Lynne provided you with great support. It’s fantastic to know the Miracle Water is working wonders for your hair.

Thanks again for choosing us, and we look forward to continuing to provide you with the best products and service.

Best wishes, 

Josh Wood Colour

Bewertet mit 1 von 5 Sternen

DREADFUL SERVICE The products are good but the customer…

The products are good but the customer service is dreadful. Sent an order yesterday asking for help - it’s almost closing time for them and heard nothing!!!! It’s so frustrating as I can’t use a phone. Have they read the disability and inclusion law? I need to colour my hair for Easter and I am giving good time. It has happened time and time again!!! Sent three emails throughout the day!

They just stated they have replied. Well I replied to it and no reply for an hour! They are having problems with my card payment for subscription. I don’t have a problem with my card as I paid for an order yesterday! They should have sent an invoice for this but nothing since yesterday. I sent a message at 11 to say I am out this afternoon - no reply!

10. April 2025
Bewertung ohne vorherige Einladung
Josh Wood Colour-Logo

Antwort von Josh Wood Colour

Hi Kathleen, 

Thank you for your review. We are so sorry to hear about your experience — we completely understand how frustrating that must have been. We’ve been replying to your messages as they came in, though it seems some may have been missed along the way. Your subscription is now fully set up, and the payment issue has been resolved. However, we have sent you a separate email to discuss this further. We’re always here to help, and we appreciate your patience and feedback.

Best wishes, 

Josh Wood Colour

Bewertet mit 5 von 5 Sternen

Easy to use and covers great.

I love this product, it is so easy to use and looks great. Unlike sprays, it doesn't leave your hair sticky, only goes where you want it too and leaves very little transfer onto your fingers if you touch your hair. You don't need a lot to cover greys either. If, like me, you aren't great at doing your own hair, this is the product for you.

7. April 2025
Bewertung ohne vorherige Einladung
Josh Wood Colour-Logo

Antwort von Josh Wood Colour

Hi Jo, 

Thank you so much for your wonderful review! We’re so happy to hear that you’re loving our root touch-up product and that it works well for covering greys and does not leave any sticky residue. We truly appreciate you sharing your experience, and we're thrilled that it's the perfect fit for you!

Best wishes, 

Josh Wood Colour

Bewertet mit 5 von 5 Sternen

Fantastic product, great results

Delivery was on time, beautiful packaging and the product I purchased was true to colour and my hair feels and looks amazing. The instructions were clear and easy to follow. I ended up with no dye stains on my face, tops of my ears or neckline thanks to the barrier cream and dye removal wipe. I have subscribed so that I don't have the hassle of going to a salon every 6 weeks for a root touch up. Highly recommend.

29. März 2025
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Antwort von Josh Wood Colour

Hi Simone, 

Thank you for your fantastic feedback! We're thrilled to hear the delivery was on time, the packaging was beautiful, and your hair looks amazing. We're so glad the instructions and our barrier cream and dye removal wipe worked well for you. Thank you for subscribing and recommending us—we truly appreciate it!

Best wishes, 
Josh Wood Colour

Bewertet mit 5 von 5 Sternen
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Antwort von Josh Wood Colour

Hi Davinia. 

Thank you for your review. We are so delighted to hear that you are very happy with the colour and that it is your favourite colour. I hope you will continue to enjoy using this! 

Best wishes, 
Anna

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