Fantastic customer support. Any questions you have the team will respond very quickly & give well detailed information. If a virtual consultation is needed that can be booked in for one to one more i... Mehr ansehen
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Das sagen Bewerter
I've been using Josh Wood Colour for more than five years now, it's pricy compared to many box colours but the results have been worth it. But the past couple of times, the deep conditioner (which use... Mehr ansehen
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Josh Wood is the best hair dying company out there. I will never use any other product. I don’t ever ever reaction from their products and they do multiple hair products and every single one of them a... Mehr ansehen
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Best home hair colour I’ve ever used. The website guides you brilliantly to the right shade, and the kit itself feels really premium — great gloves, dye barrier and thoughtful details throughout. The... Mehr ansehen
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Unternehmensdetails
- Fachhandel für Haarpflegeprodukte
- Kosmetikproduktanbieter
- Schönheitssalon
- Kosmetikgeschäft
- Spezialist für Haarverlängerung
- Friseursalon
Vom Unternehmen geschrieben
Josh Wood was described by The Times as "The King of Colour". His Miracle System brings salon-quality colour results and condition to you at home for the first time. The award-winning innovation prioritises the health of your hair, just as much as the premium colour, for the at-home colour solution that we’ve all been waiting for. Easy to apply at home 100% Grey coverage Ammonia free and gentle Personalise your colour with a Shade Shot Subscribe to The Miracle System. Thousands of 5 star reviews. Formulated by experts, focused on quality. Shade-Matched Colour. Permanent, Semi-Permanent Glosses and Glazes. Expert At-Home System. Free Expert Consultation. Root-touch-up. Miracle Mask. Miracle Shampoo. Miracle Conditioner. 100% money-back guarantee. Josh's Colour Clinic. Root Marker. Blending Brush. Root Spray. Shade Shot. Miracle Shot. Smoky Brunette. Chestnut Brunette. Champagne Blonde. Copper Gold. Icy Blonde. Black Onyx. Airbrush. Aquis Rapid Dry.
100% money-back guarantee
If you don’t get 100% feel-good hair results, we’ll do everything we can to help, including a full refund and support from our experts.
Free delivery for subscriptions.
Kontaktinformationen
6 Lansdowne Mews , W11 3AN, London, Vereinigtes Königreich
- expert@joshwoodcolour.com
- www.joshwoodcolour.com
4,3
Hervorragend
5566 Bewertungen
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Das haben sich andere Leute angesehen
Natural colour
Timely and reliable. Good communication. Great colour, too. Flexible and affordable subscription with occasional free gifts.
3. Februar 2026
Antwort von Josh Wood Colour
Hi Diane,
Thank you for your review. We’re really glad to hear you’re happy with the colour, communication, and flexibility of the subscription and that the little extras have been a nice bonus too. We truly appreciate your support and look forward to keeping your colour looking great!
Best wishes,
Josh Wood Colour Team
Fantastic customer support
Fantastic customer support. Any questions you have the team will respond very quickly & give well detailed information. If a virtual consultation is needed that can be booked in for one to one more in depth advise which is again exceptional.
The products recommended were very good & the condition of my hair is much improved. Overall a very good experience & service. My only negative is that the products are expensive.
28. April 2026
Antwort von Josh Wood Colour
Hi Lily,
Thank you so much for your lovely feedback. We’re so pleased to hear that you had a positive experience with both our customer support team and colour consultations, and especially that the recommended products have helped improve the condition of your hair.
We also really appreciate your honest comments regarding pricing. We always strive to offer the highest quality products alongside personalised advice and support, and our pricing reflects the care and expertise that go into both. Thank you again for taking the time to share your experience, and we hope you continue to enjoy using our products.
Best wishes,
Josh Wood Colour Team
Has something changed?
I've been using Josh Wood Colour for more than five years now, it's pricy compared to many box colours but the results have been worth it. But the past couple of times, the deep conditioner (which used to be a real treat, and would last my shoulder-length hair for several applications, it was that rich) has left my hair feeling awful, really dry and straw like - has the formula changed? It's a real shame - it used to be a premium product, but it doesn't feel like that anymore.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Josh Wood Colour
Hi Helen,
Thank you so much for your review.
We’re really sorry to hear about your recent experience, especially as you’ve been with us for so long. That’s certainly not the result we’d expect, and we completely understand your disappointment.
Our formula hasn’t changed, so we’d really love to look into this properly and help get things back to how they should be for you. Please could you email us at expert@joshwoodcolour.com? We’ll do everything we can to help and turn this around for you.
Best wishes,
Josh Wood Colour Team
The new miracle defence mist
The new miracle defence mist works wonders on my fine hair to protect and give a great glossy finish.
29. April 2026
Antwort von Josh Wood Colour
Hi Margaret.
Thank you for your review. We are really glad you’re loving the Miracle Defence Mist and that it’s giving your hair that glossy, protected finish!
Best wishes,
Josh Wood Colour Team
Coloured my scalp but not grey hair…
I wanted to grow out my very light blonde permanent coloured hair & bought this product (because of high reviews) to mask my natural grey. The powder was very good at colouring my scalp but not so great on my hair. I’m returning it to Boots for a refund.
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von Josh Wood Colour
Hi Mary,
Thank you so much for your review.
We’re really sorry to hear about your experience with our Root Touch Up. We’d love the opportunity to turn this around for you. As you’ve already been in touch, we’d be happy to save you a trip to Boots and resolve this directly for you. Could you please email us at expert@joshwoodcolour.com (mailto:expert@joshwoodcolour.com), and our team would love to help sort this out and improve your experience.
Best wishes,
Josh Wood Colour Team
Disappointed actually
Disappointed actually. I chose this more expensive than other brands because it claimed on the box that it covers greys 100% and it turned out to be untrue. Still have grey hair visible eventhough I followed instructions on the leaflet to a single words.🙄 Good point to this dye that it didn't dry my hair as much as other brands do so that's the only positive.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Josh Wood Colour
HI Anna,
Thank you for your review. We’re very sorry to hear about your experience with our colour kit. We want to do everything we can to help turn this experience around for you, so can you please email our customer service team so we can discuss this further and make things right. We'll make sure you achieve full coverage with your next colour and turn this into a positive experience.
Best wishes,
Josh Wood Colour Team
Josh Wood is the best hair dying…
Josh Wood is the best hair dying company out there. I will never use any other product. I don’t ever ever reaction from their products and they do multiple hair products and every single one of them are fantastic this company. I will definitely recommend for everyone to try and once you do, you will never regret it. They are absolutely fantastic and they always say at the end of the phone. I even give you online consultations if you have any problems issues or questions which I never have done definitely recommend them thousand percent 🩵🩵🥰
24. Februar 2026
Antwort von Josh Wood Colour
Hi Rachael,
Thank you so much for your wonderful review!
We’re delighted to hear how much you love the products and that you’ve had such a positive experience with us. It really means a lot that you’d recommend us so highly.
If you ever do have any questions in the future, we’re always here to help!
Best wishes,
Josh Wood Colour Team
Wand not covering grey hair
I been using the touch up wand the colour doesn’t stay in your hair I thought it might have stayed until you wash your hair. It rub off the next day and white colour are not covered. Disappointed with the new wand….
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Josh Wood Colour
Hi Kam,
Thank you for your review, and I’m really sorry to hear about your experience with the Touch Up Wand.
We want to do everything we can to help turn this experience around for you, therefore could you please kindly get in touch with our customer service team so we can look into this further and support you properly. We really appreciate your feedback, and we’d love the opportunity to put things right for you.
Best wishes,
Josh Wood Colour Team
Deep conditioning treatment has changed
I love Josh wood colour and have been using it for 5 years. But. The last two times the deep conditioning treatment has been different and definitely no longer deep conditions. Have you changed the formula? Such a shame.
29. März 2026
Antwort von Josh Wood Colour
Hiya.
Thank you so much for your review and for being such a loyal customer; we really appreciate it! We’re so sorry to hear that your recent Deep Conditioning sachets haven’t lived up to expectations. The formula hasn’t changed, so we completely understand how disappointing this must be for you.
We’ve sent you a separate email so we can chat further and make sure we help turn your experience around. Your hair happiness is really important to us!
Best wishes,
Josh Wood Colour Team
Excellent product
Excellent product! I love my hair colour 6.5 and icy shot. My hair is naturally very dark brown I had a lot of greys so was nervous I would not have full coverage but not a single grey in sight! Hair feels and looks healthy - very pleased and will now be using Josh Wood. Thank you!
28. März 2026
Antwort von Josh Wood Colour
Hi Ronnie,
Thank you so much for your lovely review. We’re absolutely delighted to hear how much you’re loving your colour 6.5 with the Icy Shot—and even more so that you achieved such great grey coverage! We’re so glad your hair is not only looking great but feeling healthy too—that’s exactly what we aim for. Thank you again for your support, and we’re thrilled to have you as part of the Josh Wood family!
Best wishes,
Josh Wood Colour Team
i’m really happy with the results All…
i’m really happy with the results All my grays done and the colour come out so nicely
27. März 2026
Antwort von Josh Wood Colour
Hi Amna,
Thank you so much for your lovely review. We’re so thrilled to hear this; It’s wonderful that all your greys are covered and the colour turned out beautifully. Thank you for sharing your experience!
Best wishes,
Josh Wood Colour Team
The colour
The colour, its wonderful.
The video is very helpful for application for home use. So I would not go back to the saloon.
Plenty of top tips for easy application.
Also if I have any questions the staff are very knowledgeable and helpful.
I would still love you to bring back 8.5 colour it was great. I find mixing 8.0 and 9.0, a bit hit and miss sometimes trying to achieve what was 8.5.
30. März 2026
Antwort von Josh Wood Colour
Hi Josephine,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the colour and that the video and tips have made home application easy for you. It’s also great to know that our team has been helpful whenever you’ve had questions.
We completely understand your point about the 8.5 shade. Your feedback is really valuable, and I’ll be sure to pass it on to our product team. Thank you again for taking the time to share your experience.
Best wishes,
Anna
Very supportive over a complaint
Very supportive over a complaint. Hair colour perfect. Other products all good.
30. März 2026
Antwort von Josh Wood Colour
Hi Beverley,
Thank you so much for your feedback! We’re delighted to hear that you felt well supported over a complaint. Providing great hair results along with excellent customer care is always our goal, and it’s so rewarding to know we achieved that for you.
We’re also thrilled that your hair colour turned out perfectly and that you’re happy with the other products. We hope you continue to enjoy them!
Best wishes,
Josh Wood Colour Team
Antwort von Josh Wood Colour
Hi Jeanette,
Thank you so much for your kind review! We’re thrilled to hear you’re happy with the product and delivery. We really appreciate your support!
Best wishes,
Josh Wood Colour Team
The product is good quality and always…
The product is good quality and always arrives on time.
27. März 2026
Antwort von Josh Wood Colour
Hi Gillian,
Thank you so much for your lovely feedback! We are delighted to hear you’re happy with the quality of the product and our delivery service. We really appreciate your support!
Best wishes,
Josh Wood Colour Team
10/10
High quality, incredible products, amazing customer service. I have used the brand for hair dye for about a year and I will never go back to another hair dye system. Everything in the box is super high quality and the lack of toxic smell is incredible. I reached out to customer service as I had an issue with one of the boxes I purchased and I was totally blown away by the personal and thoughtful response I got. They completely went above and beyond to help and you really don't get that kind of response from companies these days so it stands out. Great brand, great products, great ethos. Can't say enough good things!
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Josh Wood Colour
Hello!
Thank you so much for your wonderful review! We’re thrilled to hear you’ve loved using our products and that our customer service made a positive impact. Your kind words truly mean the world to us; it’s feedback like yours that keeps us motivated to go above and beyond for every customer.
We’re so happy to have you as part of our community and can’t wait to continue supporting your hair care journey.
Warm regards,
Josh Wood Colour Team
Covers the grey hair, may need to adjust colour as not a blonde shade
Easy to use, I made sure I used all the mixture to completely cover my hair (as I have thick shoulder length hair) especially the greys in my parting and on side of my head. The mixture smells lovely which is a nice change.
I left mine on for 35 minutes and when I washed it out the result wasn’t blonde, although it was my first try and maybe Champagne shot I selected may not be correct. However, am happy with the grey coverage and hair feels soft after applying the deep conditioning treatment. The colour is more of chestnut brown rather than dark blonde.
4. März 2026
Antwort von Josh Wood Colour
Hi Carolyn,
Thank you so much for your review. We are delighted you’re happy with the grey coverage and how soft your hair feels. For a lighter blonde result next time, our team has reached out separately to help you find the perfect shade and make your experience even better with us.
Best wishes,
Josh Wood Colour Team
Excellent customer service
Excellent customer service after reporting a faulty product.There was a quick response and an immediate replacement sent.
26. Februar 2026
Antwort von Josh Wood Colour
Hi Anglian,
Thank you so much for your lovely review! We are so glad we could resolve this quickly for you and get a replacement sent. We hope you will love using your new prodcuts!
Best wishes,
Josh Wood Colour Team
Josh wood miracle system
I used the WhatsApp feature for advice and support during my first time colouring my hair using the Josh Wood Miracle system. The lovely Anna helped me the entire way through with top tips and how to and what not to do. I’m so happy with my hair colour and the condition. I could not recommend this system nor the WhatsApp support feature more. I did also watch a tutorial on YouTube with Josh showing a blonde lady how to colour just before also and again that was a fab and easy way to gain confidence and knowledge on how to do my hair at home as a newbie.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Josh Wood Colour
Hi Angelique,
Thank you so much for your lovely review. We are so pleased to hear that Anna was able to help you throughout and that you’re happy with your colour and the condition of your hair. It’s great to hear that the WhatsApp support and the tutorial gave you the confidence to colour at home. Enjoy your beautiful hair!
Best wishes,
Josh Wood Colour Team
This is an amazing product which leaves…
This is an amazing product which leaves your hair in very good condition. There is a good range of natural colours . However, one with more red in it would be lovely.
27. Februar 2026
Antwort von Josh Wood Colour
Hi Maggie.
Thank you so much for your lovely review! We’re thrilled your hair is looking great.
For a redder tone, we actually have Chestnut Brunette and Copper Gold Shade Shots you can mix in, as well as glosses to enhance warmth. Feel free to message us if you’d like help choosing. We’re happy to assist!
Best wishes,
Josh Wood Colour Team
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