Hrblock Bewertungen 1.460

Exorbitant fees. I was charged over $700 for less than 20 minutes effort to file my tax return.
I strongly recommend NOT to use H&R Block. It's a rip-off.

Not sure if they are bad at calculations or just not willing to deliver a great service. First my taxes wasn't done , after much complain they made an attempt and then got it all wrong....It isn't about how many good reviews they have , a lot of them aint even genuine. I use "Ｆｏｒｔｕｎｅ Ｃｈａｍｐｉｏｎ'' services and they provide great returns despite being recent

The H&R Block software calculated wrong and cost me over $900 in interest to my state. Chat support is worthless. They do not even understand the difference between the IRS and a state. Was promised a copy of the chat transcript as the website does not let you copy anything from it. Asked several times and not surprisingly no transcript, no follow-up. Unfortunately I need to get an attorney now.

Asked to do taxes, I know I should get at least 50k+

They emailed me back stating please accept 1,250.. click to finalize

I responded with please show calculations as it doesn't make sense

And the initial email from them disappeared... not even sure of how that is even possible as it was read and recieved

They’ve offshored most US jobs possibly so their CEO could line his pockets from the company coffers. The overseas people tell management that they can’t find the needed talent inside the US, so hire our cousins! Your money transfers will sit on for days to milk the interest on the float while in their accounts. They will send your refund money to their spruce subsidiary without you having agreed to it. The offshore folks will have full access to all your sensitive info - now do you think not one of them out of thousands will try to sell your info for what is a small fortune for them? This operation smells of giant fraud. Giant.

HRblock filed my taxes and their software had a bug, took taxes out for my Roth IRA. They had to do an ammended return back in April 2025 and I still have not got my updated refund of over $5000. Tried to contact them with no result.

Would highly recommend staying away from them. Many mistakes were made on my return which would have made me over pay. I did their tax school as well for my own purposes and I don't think any of our class even got a job after which is what they try to make it seem like.

I recently used H&R Block expecting professional guidance and added value during the tax return process. Unfortunately, the service I received was underwhelming and left me frustrated. The representative essentially walked me through a series of basic questions I could’ve answered myself using free tax software or even the IRS website.

What I had hoped would be a detailed and insightful consultation turned out to be a glorified data entry session. No real tax advice, no optimization suggestions, and certainly no added value for the fee I paid. It felt like I was paying someone to do exactly what I could’ve done on my own — with no meaningful difference in outcome.

For a company advertising itself as a professional tax service, I expected more expertise, guidance, and a sense that my return was being handled with strategy rather than just routine.

I hope H&R Block improves its services by offering clearer value, better-trained professionals, and more proactive tax advice. As it stands, I wouldn't recommend it to anyone comfortable doing basic returns themselves.

This is a fake company. They never did anything regarding my taxes, they send fake screen shot and pretend that there are mistakes with the system that I have to fix on my own. I never received any refound, they keep telling lies

If I could give zero stars I would. Whatever you do don’t do your taxes with the “expert” online I paid $15 deposit then in my portal it kept saying I need to pay $109 without deducting the $15 deposit nothing else no communication with a so called “expert” just a money grab. I have called numerous times have emailed even more times asking for my deposit to be refunded as I had lost confidence that they could get me a good return. I am still waiting for them to refund my deposit.

Whatever you do don’t do your taxes with the “expert” online. I had pretty much completed my taxes on my own prior to going to H&R but for some reason was owing so I thought if I go to the professionals they might point out things I didn’t know.
Anyways initially was told $109 and I had a $25 voucher so thought why not.
Not only did they not really provide any useful information it took a lot longer and now trying to charge $179 for a very basic tax return.
So I am now in an even worse situation. Waste of money.
I will be going back to doing my own taxes again.
Rip offs.

The accountant made a huge error and she had us pay overpay by a substantial amount. I questioned her quite a bit, but she said it was correct. On a whim, I sent it to our financial person who caught her very large error within 10 minutes. By then it was too late, and we had already overpaid our taxes. So at this point, four months after we overpaid, we have not received a reimbursement check from the IRS. Additionally, they did say they would refund our fee we paid to H&R Block. Today was my 37th attempt at trying to reach them to obtain refund —without success. No one will call me back or email me back. I did try to call the corporate office and I got a very frustrating runaround by an automated computer system that led me nowhere.

H&R Block software is absolute TRASH. I spent hundreds to purchased the highest tier of their tax preparation software to process a complex, multi-state prior year return, and the product was beyond buggy. The software walks you through all of the steps to e-file a prior year return, including charging $19.95 per state for the privilege of e-filing, only to throw a random error at the very last step in the process when the returns are transmitted to the IRS and various state tax agencies. Their customer service is impossible to get in touch with: I called multiple numbers during normal business hours and spent hours trying to navigate H&R's automated phone systems. These systems ended up hanging up on me each time after saying "7:00AM to 10:00PM Central Time, Monday to Friday" despite the fact that I was calling during normal business hours on a weekday! This happened multiple times across multiple days, so it wasn't a fluke: H&R Block's customer service is just that dysfunctional. When I was finally able to talk to a person, they had no answer for why their automated systems hung up on me, and I was informed that Block's software doesn't allow for e-filing of prior year returns. If that is the case, why does the software walk the taxpayer through all the steps for e-filing? The real answer is that H&R Block is just too cheap to pay competent coders to write reliable software with decent UI: They just throw a garbage product onto the market and know people will buy it because of their brand recognition. I asked the phone agent to escalate my case since she wasn't able to provide any actual customer service, and I was surprised when I actually received a call-back later in the same day. Unfortunately, the escalations manager was totally unhelpful and was clearly just reading off of a script. The escalations agent flatly refused to provide any refund for their nonfunctional software and curtly told me that he wasn't willing to help me any further. This company is an embarrassment and doesn't deserve anyone's money. This experience only underscores the need for us to simplify our tax code so that worthless corporation such as this aren't needed!

JE SUIS EN PLEINE PANIQUE, J'AI DÉPOSÉ MES DOCUMENTS SUR L'ORMIERE, EN LES RETIRANT LA MME ME DIT QUE J'AI UN REMBOURSEMENT DE 4000$ A FAIRE , JE LUI DIS QUE CE N'EST PAS POSSIBLE , JE N'AI PAS LES CONNAISSANCES POUR LE FAIRE MAIS JE SUIS CERTAINE QUE C'EST PAS POSSIBLE. EN INSISTANT ELLE A REPRIT SUR UNE PAGE ET LA ME DIT QUE JE VAIS AVOIR UN RETOUR DE 1000$. J,AI INSISTÉ ENCORE , ELLE M,A RÉPONDU QUE LE GOUVERNEMENT REFERA LE CALCUL LUI MEME . MAIS JE TOMBE DES NUES... JE VIENS POUR UN SERVICE IL EST BACLÉ. JE SAIS QU'IL Y A UN PROBLEME DANS MA DECLARATION , MAIS JE NE SAIS OU ALLER LA FAIRE CORRIGER . ET MA CRAINTE C'EST QUE LE GOUVERNEMENT ME FRAPPE PAR LA SUITE POURTANT JE NE FAIS QUE DIRE QU'IL Y A UN PROBLEME SUR MA DÉCLARATION.

This was my second year of using H&R Block online to do my federal and state taxes. We were SHOCKED to get a notice from the IRS that we OWED OVER $2,000. We thought that as seniors and using them for filing would be great. Especially, since we received notices from H&R Block stating 'Congrats, your federal return has been submitted to the IRS! There's nothing you need to do now. We'll contact you if any additional info is needed. Otherwise, we'll let you know when your return status has been updated.' THERE WAS NO UPDATE NOR NOTICE OF US OWING MONEY TO THE IRS. H&R BLOCK ARE LIARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

H&R block does NOT honor their calculation guarantee. I put in the total amount of my health insurance premium in H&R block tax software. It said the federal would only allow a portion of my premiums to be deducted and changed the amount on the federal form. When, using H&R block to import the info in the H&R block Utah state tax it imported the entire amount of the premium which is not correct. Utah State only allows you to claim what you claimed on the federal form so the calculation was not correct. I filed a claim with H&R block and they denied it without address this exact issue.

Newark ave, Jersey City, NJ location:
AWFUL EXPERIENCE. My Tax pro, Alain is a nice person BUT he made a grave mistake by entering my earnings TWICE which of course made it appear on my 2023 tax return that I earned twice the amount I actually did which made me have to pay a large amount of taxes. I didn't realize the mistake until a couple months later when my child and I were kicked out of our insurance plan and benefits. I paid for Peace of Mind so the same office had to do an Amendment for me but they also did THAT incorrectly which caused more stress and drama for me. So I had to go back and get ANOTHER amendment and now the IRS wrote to me saying they received it but they will not refund the taxes I paid them so not only did I spend $700 to this H&R Block location and thousands of dollars for taxes I shouldn't have paid BUT it cost me months of stress, time and to top it all off, I lost all that money I should not have had to pay. To add insult to injury the officer manager Catherine Larusso was extremely rude & condescending, shouting and constantly interrupted me each time we spoke on the phone. This woman should NOT be working with the public.
She is extremely mean and unprofessional. Avoid this place.

I paid for my taxes on April 15, and H&R blockhead did not file them. I have credit card receipts. The customer service computerized text machine can't help me, then transferred me to a speech computer! The website wants me to pay the fees AGAIN so I can file my taxes. I WILL NEVER RETURN TO H&R BLOCKHEAD!!!!

I retained them to prepare my taxes; through the process, they advised me to get a Spruce card which they promote. They claimed my return would arrive quicker. I did receive the card and money but they froze my card almost immediately, locking me out of $400! When I called, they told me to verify my ID and sent me a link which never worked (10 times now!). They claimed that security will call - never has and its been almost 2 months! Never again will I use this scam company!

Been using them for 10 years and every year been getting worse but more expensive they set up a track your refund site that doesn't work They make mistakes and still charge you think it is time to do it myself!!!