"Getting on the property ladder through shared ownership felt like a mountain to climb, but Rachel at Heylo Housing made it happen. She went completely above and beyond to guide me through to completi... Mehr ansehen
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Das sagen Bewerter
I have just completed 100% staircasing on my house. It wasn't an easy journey and there were some delays in the final process which caused some stress, but the team was amazing and very supportive e... Mehr ansehen
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We are currently selling our shared ownership property and seemed to be going round in circles with the information we were getting from our estate agents. However once we emailed Heylo and Saba Gul w... Mehr ansehen
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We are currently trying to sell our property, and the process has been significantly delayed because our solicitors have been unable to obtain the information they require from Heylo. Despite... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
heylo works in partnership with national, regional and local housebuilders, as well as local authorities, estate agents and wider stake holders to deliver Shared Ownership. heylo’s Shared Ownership solutions bring owning a home within reach for millions of previously excluded potential buyers.
Kontaktinformationen
Level 2, 55 St Paul's Street , LS1 2TE, Leeds, Vereinigtes Königreich
- 020 3744 0415
- info@heylohousing.com
- www.heylohousing.com
4,2
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1399 Bewertungen
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Very helpful and explained everything…
Very helpful and explained everything as we went along, helped us to be able to get the house we wanted. Very good service all the way through
10. Juli 2024
Antwort von heylo
Dear Peter,
Thanks so much for this fab 5* review. We are delighted that the team provided a good service and that our scheme enabled you to purchase your dream home.
We hope you’re settling in well.
Kind Regards
The Heylo Team
On benefits our dream come true
It gave us the opportunity to purchase a lovely home in an envious location everything went smoothly
10. Juli 2024
Antwort von heylo
Dear Loraine,
Thank you for taking the time to leave this lovely 5* review.
We are delighted to read your comments and are thrilled to have been able to help your dream home become a reality.
We hope you’re settling in well and wish you the best.
Warm Regards
The Heylo Team
It was a simple smooth process
It was a simple smooth process. Hoping to have a nice time
3. Juli 2024
Antwort von heylo
Dear Neeha,
Thanks for this fab review.
We are delighted you found our process simple and smooth. We hope you’re loving your new home.
Kind Regards
The Heylo Team
Happy Ending.
heylo have been fantastic in helping us with a property purchase, their team supported us every step of the way on a formidable journey. Thank you so much for a happy ending.
2. Juli 2024
Antwort von heylo
Dear Colin,
We can’t thank you enough for this wonderful 5* review.
We are thrilled that you found us to be fantastic and that you were supported.
It is a pleasure to have provided you with a happy ending.
Wishing you all the best in your new home.
Best Regards
The Heylo Team
Great turn around times with…
Great turn around times with information and documents.
Documents easy to understand and process too.
Really good Admin team.
3. Juli 2024
Antwort von heylo
Hi there.
Thank you for this fantastic 5* review.
We appreciate all feedback, and it is great to read that our documents and process were easy to understand.
We will be delighted to pass on your comments to our admin team.
Wishing you all the best.
The Heylo Team
Antwort von heylo
Hi Qaisar,
Thanks for leaving this great review. We value all feedback, so this is really appreciated. We are pleased you found the process easy to use and hope you’re settling well to your new home.
Best Regards
The Heylo Team
So Far So Good!
We purchased a shared ownership property with Heylo and having heard horror stories of the process from others I was pretty apprehensive. Thankfully we found the process to be relatively straightforward- a few forms but not too much time was taken up with them, and everything dealt with efficiently via email.
28. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von heylo
Hi Jade,
Thank you for taking the time to leave this 5* review. We are so pleased that you chose Home Reach to achieve your lovely new home.
Feedback is really important to us and we are grateful that despite having heard bad reviews, we were able to provide a great service so far.
We would be interested to learn more about your experience as we are always looking for ways to improve our customer’s experience. Please feel free to email portfolio@heylohousing.com
Wishing you much happiness in your new home.
The Heylo Team.
Made it a easy and smooth process
5. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Imrita,
Thank you for taking the time to leave this brilliant 5* review.
Our customer journey is really important to us, so we are so pleased you found the process easy and smooth.
Wishing you all the best in your new Heylo Home.
The Heylo Team
Working with Heylo
Part of our role as a mortgage broker is ensuring our clients have a great customer journey. When our clients buy a Shared Ownership property a further tier of involvement is added in that of the Shared Scheme requirements and processes. I regularly work with Ewan Keenan at Heylo (Home Reach) and must commend him on his attitude and the level of service he affords our clients. Nothing is ever too much trouble and you can always be assured of a speedy response. Buying a home can be quite stressful, working with Ewan makes things run smoothly and efficiently and helps eliminate some of those stresses.
5. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Mark,
Thank you so much for taking the time to leave this fantastic 5* review.
It is great to work with 3rd party brokers such as yourself who understand the process and can assist in providing excellent customer service to our customers.
Ewan always goes the extra mile, so it is wonderful to read your lovely comments. We will ensure we pass on your kind words to him.
Thanks again and we look forward to working with you again soon.
The Heylo Team
Thanks you for the exceptional service…
Thanks you for the exceptional service and help with my move
28. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear John,
Thanks so much for taking the time to leave this great review.
We are delighted to have provided exceptional service for you. Our customer journey is so important to us, so we are happy you’re happy.
We hope you are settling in well to your new home and wishing you all the best.
The Heylo Team
Everything has been smooth and people…
Everything has been smooth and people where helpful.
3. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Shan,
Thank you for leaving this great review.
We are delighted you found the process smooth, and our team have been helpful.
Feedback is so important to us, so we would be grateful if you might provide some further feedback on what we could have done better to achieve that 5th star?
Please don’t hesitate to email portfolio@heylohousing.com
Best regards,
The Heylo Team.
Amazing experience
Amazing experience, no issues at all
28. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von heylo
Hi Adam,
Thanks so much for this 5* review.
We are thrilled to have provided you with an amazing experience.
We hope you are loving your new home.
All the best,
The Heylo Team.
Rachel is amazing!
Rachel from start to finish is immediately available when i tried to contact her, she reassured me and guided me with her expertise throughout the whole process and did everything she could to help myself and my partner Sam purchase the house of our dreams.
Our overall experience with Rachel has been exceptional. Her dedication to helping us find our dream home, combined with her professionalism and genuine care, made this journey smooth and enjoyable. We feel incredibly fortunate to have had her as our guide and advocate.
If i have the opportunity to recommend Rachel i will do this without hesitation.
2. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Jenna,
We can’t thank you enough for leaving this fantastic 5* review.
Our customer journey is so important to us, so we are thrilled to read that Rachel has provided you with exceptional service.
We’ll be delighted to pass on your kind words to her and let her know to keep up the phenomenal work.
At Heylo, our mission is to provide homes to aspiring homeowners, so we are so pleased that through our scheme we have been able to help you achieve the house of your dreams.
Recommendations are wonderful so we cannot thank you enough for recommending us to others.
We hope you are very happy in your lovely new home and wish you all the best for the future.
The Heylo Team
Thank you Heylo :)
Haven’t had much dealings with Heylo just yet but so far so good!! The entire documentation side of things was made a hell of a lot easier!
Thank you Heylo :)
2. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Tay,
Thank you for taking the time to leave this review.
Feedback is really important to us so we can continually improve. We would love to hear more from you to understand how much contact you would have liked or needed from us.
Please email portfolio@heylohousing.com with your comments when you have the time.
We trust you are settling in well to your new home and wish you all the best.
The Heylo Team
Megan Crowther of Heylo
Megan Crowther of Heylo - 5 star
We are currently looking at buying a resale property with heylo and this lovely lady has made the process so much less stressful. She has been super helpful and supportive throughout the last week. We struggled to get anywhere with the selling estate agent and Megan has come to the rescue. She explained the process, the documents needed and what extra bits we may need due to our unique situation at the moment and with one swift email, all has been submitted in one go rather than lots of toing and froing. With her help we are now going through the checks process and we hope soon to be approved to start the moving process.
Could not speak highly enough of her, her knowledge and experience.
Thank you Megan!
1. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Lou,
Thank you so very much for this glowing 5* review.
We are delighted that Megan has provided such a great service for you and we will be thrilled to pass on your kind words.
At Heylo our customers are at the heart of all we do, so it is pleasing to read that Megan has been informative and efficient in our process making it easy and hassle free for you.
We look forward to progressing with your purchase.
Wishing you all the best.
The Heylo Team
My home reach battle
I enquired about a house with Heylo home reach, the share I could buy wasn’t as high as Heylo wanted and I was turned down, I decided not to give up on the house it was a massive battle but I had a real need to be in the area and Rachel understood was very helpful and helped to make it all happen! Thank you Rachel
20. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von heylo
Hi Rebecca,
Thank you so much for leaving this 5* review.
We are sorry to read that you had a battle in the beginning. We always look at cases individually and are delighted to have been able to provide the ability for you to purchase the home you wanted in the location you needed.
It’s so great to read that Rachel was helpful throughout.
We sincerely hope you are settling in well to your new home.
All the best,
The Heylo Team.
We have just moved into our new house
We have just moved into our new house, and it we visited it on the 4th April for the first time! The turnaround was unbelievable and we are so happy.
Rachel was so lovely to us from the get-go and really made this whole process possible. Thank you!
26. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Emma,
Thank you so much for taking the time to leave this fab 5* review.
We are thrilled that the turnaround was so quick for you and that you are already settling into your new home.
We can’t thank you enough for your kind words about Rachel and will be delighted to pass these on to her.
Wishing you all the best
The Heylo Team
First class service
First class service. Rachael who I dealt with was always on the other end of the phone. I highly recommend this them.
19. Juni 2024
Antwort von heylo
Dear Mrs G,
We can’t thank you enough for this fantastic 5* review. Recommendations are so important to us so we are thrilled you would recommend us to others.
We will be delighted to pass on your kind words to Rachel and let her know to keep up the good work.
Wishing you all the best.
The Heylo Team
Definitely recommend
Very proactive. The process was very stressful overall (as moving house tends to be) but they were always at the end of the phone. Rachel Baker was particularly amazing, especially on completion day
6. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von heylo
Hi Rebecca,
Thank you so much for this wonderful review.
Were sorry to read that you found the process stressful, however hope that by being available on the phone when you needed helped ease this.
We are thrilled that you found Rachel amazing, we think so too. We will be delighted to pass on your kind words to her.
We hope that now you have moved in you are settling in well . If you need assistance, please do not hesitate to contact our friendly team at portfolio@heylohousing.com.
Best regards
The Heylo Team
Owning a home, thanks to Heylo
I've been saving for years to buy a home, but cost of housing has outpaced my ability to save. The shared ownership has allowed us to move into my own home whilst also ensuring financial stability. Shared ownership isn't for everyone, but it was for us, and it's worked genuinely well. Heylo have been seamless with the whole onboarding. Cannot fault.
21. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Josh,
Thank you for taking the time to leave this fantastic 5* review.
We appreciate how difficult it is to save for a property these days, but by using the Home Reach scheme it allows you to use a lower deposit than you would normally. We are thrilled to have been able to assist you with buying your first home.
At Heylo we are constantly looking for ways to improve our service so we would love to hear more from you about how you found the onboarding process. Please feel free to email portfolio@heylohousing.com
We hope you are settling in well.
Warm regards
The Heylo Team.
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