heylo Bewertungen 1.396

TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We can not thank Ewa enough for her assistance in our sale and throughout our time in our shared ownership house. Her customer service and knowledge has been second to none! We would also like to than... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We are currently selling our shared ownership property and seemed to be going round in circles with the information we were getting from our estate agents. However once we emailed Heylo and Saba Gul w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The resales officer attached to my sale Saba Gul was amazing! Always returned calls, always prompt replies with emails and queries. So helpful and informative.

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I would strongly people to avoid shared ownership as much as possible. It comes with none of the benefits of owning and all the draw backs of renting. The rent increases everyear. You are also forced... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hausverwaltungsunternehmen
  2. Geschäftsstelle

Vom Unternehmen geschrieben

heylo works in partnership with national, regional and local housebuilders, as well as local authorities, estate agents and wider stake holders to deliver Shared Ownership. heylo’s Shared Ownership solutions bring owning a home within reach for millions of previously excluded potential buyers.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

1396 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Heylo have been fantastic throughout…

Heylo have been fantastic throughout the process of buying my shared ownership house. They supported me through the application at the start and also chased solicitors when I asked. Thank you.

2. April 2025
Bewertung ohne vorherige Einladung
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Antwort von heylo

Dear Megan,

Thank you for your kind words! We’re so pleased to hear that you had a smooth buying experience and that our team could support you along the way.

Warm Regards,
The Heylo Team

Bewertet mit 5 von 5 Sternen

First time buyer

Recently purchased a property with heylo as shared ownership as a first time buyer and the experience all way throughout was fantastic

27. März 2025
Bewertung ohne vorherige Einladung
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Antwort von heylo

Dear Erin,

Thank you for your review,

We’re so pleased to hear that your first-time buyer experience with Heylo was fantastic.

Warm Regards,
The Heylo Team

Bewertet mit 4 von 5 Sternen

Purchase experience with Heylo Housing

I recently purchase a property which was part owned by Heylo housing (current seller was shared owner). My experience of purchase was longer due to additional shared ownership paperwork but it was made easier by Ewa Skrzynska, Resales and Staircasing Officer at Heylo. Ewa is very prompt in her responses. She followed up all the tasks effectively and ensured timely turnaround.
A huge massive thanks to Ewa for all her efforts in the purchase.

31. März 2025
Bewertung ohne vorherige Einladung
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Antwort von heylo

Dear Sheetal,

Thank you for your lovely review! We’re delighted to hear that Ewa’s support made the process smoother for you.

We’ll be sure to pass on your kind words to Ewa – she’ll be thrilled to know her efforts made a difference!

Warm Regards,
The Heylo Team

Bewertet mit 5 von 5 Sternen

Fantastic service!

We have recently sold our shared ownership home with Heylo and they have been fantastic to deal with! Especially Ewa in the resales team, she made sure we were kept up to date at every stage and went above and beyond helping us along the way!

25. März 2025
Bewertung ohne vorherige Einladung
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Antwort von heylo

Dear Reviewer,

Thank you for your kind words! We’re so pleased to hear that your resale experience with Heylo was smooth, and that Ewa provided such fantastic support.

We’ll be sure to pass on your lovely feedback to her!

Warm Regards,
The Heylo Team

Bewertet mit 1 von 5 Sternen

Total nightmare

Haylo housing help purchase the property next door with possibly the worst people ever possible. Them and everyone who comes to the property is on drugs, we had to deal with drug dealers, anti social behaviour. The front and rear of the property is just a dumping ground, Haylo doesn’t want to know or help. We are made physically ill from the smell of cannabis, good knows what else they are on. If you see or hear Haylo is buying a property near you, be warned as they don’t care who they put in their houses.

27. März 2025
Bewertung ohne vorherige Einladung
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Antwort von heylo

Dear Toygar,

We’re really sorry to hear about your experience. At Heylo, we take concerns about antisocial behaviour seriously and understand how distressing this situation must be for you.

We have reached out to you via email to gather more details so we can investigate further.

Please do get back to us when you can—we’d really like to assist in any way possible.

Warm Regards,
The Heylo Team

Bewertet mit 5 von 5 Sternen

Heylo are the most wonderful…

Heylo are the most wonderful association to purchase a home with. Nothing was too much trouble and Heylo accommodated to fit our situation. Cannot recommend more highly. After a week of moving in we received as a beautiful hamper of treats from them too! What a wonderful surprise and so very thoughtful. Thank you! X

19. März 2025
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Antwort von heylo

Dear Nat,

Thank you so much for your lovely review! We’re thrilled to hear that your experience with Heylo was so positive and that you’re enjoying your new home.

Warm Regards,
The Heylo Team

Bewertet mit 5 von 5 Sternen

A dream home thanks to Rachel and Heylo

When we saw our perfect house (which tbh was out of our price range) available on a shared ownership scheme with Heylo we couldn’t believe our luck. Rachel the national sales manager could not have been more helpful. We owe her a massive debt of gratitude for helping us into our dream home.

21. März 2025
Bewertung ohne vorherige Einladung
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Antwort von heylo

Dear John,

Thank you for your amazing review! We’re so glad you found your perfect home through our shared ownership scheme – it’s wonderful to hear how much it means to you.

A huge thanks for your kind words about Rachel – we’ll be sure to pass them on.

Warm Regards,
The Heylo Team

Bewertet mit 5 von 5 Sternen

Would give 10 stars!

This has truly been the easiest house purchase, all thanks to the team at Heylo. We are so pleased with the service we have received and the house is beyond our wildest dreams. A special mention goes to Rachel!

21. März 2025
Bewertung ohne vorherige Einladung
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Antwort von heylo

Dear Katy,

Thank you for your kind words! We’re so pleased to hear that your home-buying journey with Heylo was smooth and that you love your new home.

A special thanks for mentioning Rachel – we’ll pass on your lovely feedback.

Warm Regards,
The Heylo Team

Bewertet mit 5 von 5 Sternen

Rachel has been incredible 10/10!!

My solicitors have been quite slow during my process of purchasing however Rachel has been absolutely brilliant from start to finish! Has helped me every step of the way, even when she was on holiday she picked up the phone to me.
Thanks for everything you have done, 10/10.

12. März 2025
Bewertung ohne vorherige Einladung
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Antwort von heylo

Dear Jasmine,

Thank you so much for your kind words!

We're thrilled to hear that Rachel was able to assist you throughout your purchasing process, even during her holiday. Your feedback means a lot to us.!

Warm Regards,
The Heylo Team

Bewertet mit 5 von 5 Sternen

Great service

Great service no problem a toll

3. März 2025
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Antwort von heylo

Dear Divyabala,

Thank you for your review.

We're pleased to hear that you had a great experience with our service.

Warm Regards,
The Heylo Team

Bewertet mit 5 von 5 Sternen

Great customer service

Charlotte has been so kind, helpful, and easy to work with and I felt that I was in safe hands from the first email. She helped resolve some issues that we had with the IT side of things and always was quick to reply, knowledgeable and felt like she really cared about providing great customer service which she most certainly did.

28. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von heylo

Dear Evan,

Thank you for your wonderful feedback.

We're happy to hear that Charlotte was able to assist you and resolve the issues. Your satisfaction is our priority, and we're glad you felt in safe hands!

Warm Regards,
The Heylo Team

Bewertet mit 5 von 5 Sternen

Great Support from Resales at Heylo

Ewa helped us tremendously went we hit a valuation issue and kept the whole process on target. Heylo went the extra mile and were so supportive fully understanding the pressure and stress that selling causes and particularly shared ownership as more involved when reselling. Ewa and her team are a credit to Heylo.
Sonia Hambidge

10. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von heylo

Dear Sonia,

Thank you so much for your kind words!

We're thrilled to hear that Ewa and the team were able to support you through the valuation issue and keep everything on track. We understand the stress of selling and it’s wonderful to know that we could ease the process for you.

We’ll be sure to pass on your feedback to Ewa and the team – they’ll be thrilled to hear it!

Warm Regards,
The Heylo Team

Bewertet mit 4 von 5 Sternen

Good Assistance

Amazing communication and assistance throughout the process of buying shared ownership property.

1. März 2025
Bewertung ohne vorherige Einladung
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Antwort von heylo

Dear Nicole,

Thank you for your great feedback!

We're so glad to hear that our communication and assistance made the process of buying your shared ownership property smooth and enjoyable.

Warm Regards
The Heylo Team

Bewertet mit 5 von 5 Sternen

House move

Absolutely brilliant from start to finish, guided me through everything and made it easy, thank you once again.

19. Februar 2025
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Antwort von heylo

Dear Jordan,

Thank you for your wonderful feedback!

We're delighted to hear that your experience was smooth from start to finish.

Warm Regards,
The Heylo Team

Bewertet mit 5 von 5 Sternen

In the process of selling my beautiful…

In the process of selling my beautiful shared ownership home, Ewa has been so supportive in guiding me through the sales process, very responsive, understanding and attending to urgent matters quickly and efficiently, huge heartfelt thank you from me :-)

4. März 2025
Bewertung ohne vorherige Einladung
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Antwort von heylo

Dear Chara,

Thank you for your lovely feedback!

We're so pleased to hear that Ewa has been supportive and responsive throughout your sales process. We'll be sure to share your kind words with her.

Warm Regards,
The Heylo Team

Bewertet mit 5 von 5 Sternen

Natasha Marsden is a superhero

I had a ton of difficulty with my solicitors and their communication was awful. Fortunately, Natasha Marsden helped guide me through the process and kept me updated frequently throughout. She never assumed my knowledge on any subject and kindly explained everything with patience. Thank you so much!!!

31. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von heylo

Dear Alexander,

Thank you for your kind words!

We're sorry to hear you had difficulties with your solicitors, but we're delighted that Natasha was able to guide you through the process with patience and clear communication. We'll be sure to pass on your appreciation!

Warm Regards,
The Heylo Team

Bewertet mit 5 von 5 Sternen

Natasha and her team were amazing

Natasha and her team were amazing at helping us last minute with our move. We had document that needed sending across 2 days before our move date and although their team were busy, they made sure to get it through and updated us all the way.

Our experience with Natasha and her team has been nothing but professional, understanding and pleasant, we cannot recommend them enough.

21. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von heylo

Dear Anna,

Thank you for your wonderful feedback!

We're so pleased to hear that Natasha and her team provided such professional and supportive service, especially at the last minute.

Your recommendation means a lot to us!

Warm Regards,
The Heylo Team

Bewertet mit 5 von 5 Sternen

Heylo's Service

The process used by Heylo was simple and easy to follow.Ewan was excellent his follow up was first class as was his communications.

19. Februar 2025
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Antwort von heylo

Dear Edwin,

Thank you for your kind review!

We're delighted to hear that you found the process simple and easy to follow. We'll be sure to pass on your praise to Ewan for his excellent communication and support.

Warm Regards,
The Heylo Team

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