Genève Aéroport Bewertungen 202

The worst run airport I have ever been at - totally useless. Avoid and fly someone else

The sea of people when we got into immigration was as far as they eye could see. The staff can not be bothered to open more gates and take too long to stamp a passport - surely a simple task. We were held up so long we were late for our transfer to the ski resort. The bags were delayed, the carousel switched off. Coming back was no different. Not enough areas to sit either.

Horrible airport such a chaos and mess it is totally unorganised and we lost our baggages in the transfer never ever again

Terrible queues for UK passengers. Worst airport I have been to

Poor organisation. The airport appears completely unmanaged with shocking organisation causing unnecessary long waits. Staff were chatting away while travels waiting over 3 hours

The worst airport I've been to. A few points;
1. Why is the heating on so high, terrible operational decision as everyone is overheating and you must be wasting large amounts of money through heating costs.
2. Chaos, none of the staff look trained to deal with anything.
3. The most overpriced airport I've seen. Rayban Justins at 220 euro's (80 euros online). There wasn't one item availible that was not cheaper on the high street.
4. Broken charge points, vending machines that don't work, not enough seating the list goes on.

All in all the worst airport I've been to and will do everything in my power never to go back.

Shocker!!!

Terminal 2, a freezing walk outside for 5 mins plus, check in fine, then you wait outside for gps only knows how long for a bus back to Terminal 1, a journey I could have done quicker without legs.
Aspire lounge, possibly the 2nd worst lounge I have ever been in, ‘do you have butter?’ No we have cheese. Full refund will be expected

A thoroughly miserable experience both on arrival and departure. Will try to avoid using this airport at all costs in the future.

Sooo inefficient. No where to check in baggage when you arrive 3 hours before deportere. People queeing and waiting. Still no check-in 2.5 house before departure. Thought this would be Swiss effiency but apparantly we are too close to France🤣 avoid if possible.

Not the Swiss efficiency!… over an hour to get through passport control .. I thought Bristol airport was bad but this is very close behind… total shambles!

Worst airport ever!! After queing for almost 2 hours we were told that it was late and maybe they couldn’t board our suitcases. Finally they loaded only 2 out of 4!!! And now we are unable to track them, noone can help us on the phone and they told me to go back to the airport. Thank God we were traveling back home.
The airport is understaffed, unorganized and everyone is rude and unwilling to help. Avoid Swiss Airlines and the Geneva Airport if possible.

I am surprised by what is going on in Geneva Airport… the line at arrivals for passport control was enormous (thankfully shorter for EU/CH) but the most shocking thing was the endless wait to collect luggage. From landing to getting our lugagge : 2h! I have never ever seen this in this airport. It was absolute chaos and disorder. I think the airport should take the feedback seriously as this is not great

Utterly rubbish! Disorganized and inefficient with massive queues at passport control and to collect the luggages. Whoever is in charge should be fired. Swiss efficiency is a myth, they are just good at charging you loads of money for nothing.

1/1/25 after arriving at airport & clearing security more that 2 hours before flight time , easy jet flight delayed . Joined queue 70 minutes before flight time. Passport control had 2 Non EU check in staff for several hundred passengers . Despite advising ground staff of concerns of slow progress and danger of missing flight we received no assistance & missed the flight . Rebooking new flights costs £450 due poor and shambolic organisation at airport . Terrible service and experience always at GVA airport for more than 4 years now . Time Authorities took some action

This is the third time the queue for passport arrivals has been over an hour for non EU citizens. Last time we were with our 12 month granddaughter. Geneva Airport certainly does not live up the Swiss reputation for efficiency.

Truly dreadful- passport queues embarrassingly long. Come on Switzerland, what has happened to you?

Queue’s terrible for passport control . Will have queued for approximately 1hr. passengers blatantly skipping the queue and joining it further up. No organisation from airport staff.

One of the worst airports in Europe. Huge queues to get through Passport control. One would expect baggage to be waiting by the time you get to the carousel but no - they put 3 flights in the same carousel when others are empty. People are still stuck at passport control so no one is taking bags off and new bags can’t come up onto the carousel. Absolutely ridiculous. What happened to Swiss efficiency? On the return leg the queue for EasyJet stretched most of the length of the terminal. Although everyone boarded quickly, we were delayed because “they had problems loading the skis”. For an airport which is a gateway to a lot of ski resorts this is an incredible statement.
I’ll be looking for alternatives where possible

Terrible airport. 1.5 hours for passport control. Baggage hall is carnage. Where we had been queuing for so long for customs they have just taken the older bags off the carousel and left them at the side, but there's no way of knowing this until you walk around long enough to stumble upon them by chance. Then we walk through the arrivals gate into a crowd of about 400 people not knowing where to go and trying to shout over each other. Put some clearer signs up maybe? Stupidly I had hired a car from the french sector, because we were going to somewhere in France. Straightforward enough to find- first you get in a narrow lift and go up to level 2. Walk half a mile to the far left hand end of the airport and go through a set of unmarked doors like your walking into someones office, go past the sleepy lad who checks boarding passes and find the french rental cars tucked away next to a small cafe. The actual cars are two floors lower down in a lift after you walk down two unmarked corridors with a kind of chernobyl type of vibe.
On the way home, baggage check in and passport control (on different floors) was just as bad and nearly made us miss the flight. Somehow we actually went though the baggage reclaim and arrivals again from inside the airport to get to a lift to reach the departures on level 2. Joke of a place for security and very anxiety inducing.

Passport control now has four people for several planes. We have been here for over an hour with only one or two people checking passports for most of that time.
I love Switzerland and used to work here in 1992 but really this is poor.