Genève Aéroport Bewertungen 202

Crazy queues for non EU passport holders. This airport is a joke!

Very long unnecessary queues for all passport holders who are not in the EU. Machines only working for those in the EU who are then given priority to pass through quickly whilst as a British passport holder I was left for over an hour queuing as only 2 people checking passports. Welcome to Geneva, don't come again !!!

Do not travel through this airport it’s like a cattle shed . Poor facilities very expensive and pass port control is a joke . I missed my flight because the the queues for passport control to we’re sound and slow. One old baldy passport control guy was deliberately slow and needs sacking.

Unbelievably long queue for immigration. The worst I've come I've come across in the past 10 years. Disgraceful for a developed country

Worst airport ever! Crowded, massive lines, nowhere to sit down. Will avoid at all cost in thr future.

Ludicrously long queues at passport control...again at Geneva Airport - for non EU passport holders.
Switzerland and France - you are happy to take our money as tourists but you do not welcome us. You punish us!

I waited in line for over 30 minutes yesterday at passport control between Terminal 1 and Gates D. During that time, I witnessed staff rolling their eyes and muttering to each other whenever a passenger made a minor mistake—such as standing in the wrong place. The service was so slow that a long queue had formed, and some passengers were visibly anxious about missing their flights. Given the circumstances, it was understandable that stress-related mistakes would happen.

When my turn came, my "Bonjour" was met with a cold, silent stare from the young blonde man at the passport booth, which immediately put me on edge. As I left the booth, I briefly turned in the wrong direction. When I corrected myself, I noticed the officer tutting in disapproval.

Your staff seem to lack empathy. While they may be familiar and comfortable with the process, they should recognize that for many travelers like myself, flying is an infrequent, unfamiliar, and stressful experience. A little patience and kindness would go a long way.

Overall, it was a very unpleasant experience.

Terrible. Efficient enough until we got through to BOILING HOT long queue for Passport Control just before the gate. Unnecessarily long queue caused by Passport Control. Awful experience, would put me off using the airport again!

On our way over the bags seemed to come out a small truck at a time with large gaps in-between, We landed at a different terminal than we were supposed to, but that didn't seem to cause any issues.

The way home was a different story we queued for a long time for bag drop, then long queues for security with no info up about what you have to take out of bags. As soon as you got through security you had to queue to get a bus to the other terminal. The buses come every 10 minutes. When we got to other terminal we had to get straight to gate as boarding and last calls. We didn't have time to stop and use toilet or grab breakfast on the day which we had planned to do as we had left our accommodation at 5am.

What a shambles. Security control is like a free for all fights to get through, unbelievable long queues and not organised. Lots of people pushing in. Even worse the staff for check in at the gate, so so inefficient and sharp to customers. Mixing up individuals boarding passes and then blaming you. Setting off late. Spoils hour holiday. I always thought the Swiss were efficient, how wrong I am

Du grand n’importe quoi, des contrôles de sécurité qui s’eternisent, jamais on ne m’à demandé de jeter une bouteille de déodorant de moins de 100ml dans aucun autre aéroport, ou bien mon briquet, que ce soit en Europe, ou aux USA.

Le personnel est lent, trop lent, et ne semble pas se soucier de grand chose d’autre que de discuter entre eux.

Les contrôles aléatoires de bagages ou de bagages à main sont eux aussi longs, très longs, c’est pareil, du grand n’importe quoi, on se fait presque engueuler parce qu’on a osé avoir un briquet avec soi.

Je ne parle même pas des prix des parkings qui sont très élevés lorsqu’on vient en voiture, et des 50 euros de vignette Suisse que l’on doit s’acquitter pour circuler sur leurs autoroutes.

Un retard de plus de 2h30 parce que l’aéroport de Genève est incapable de gérer les arrivées, incroyable!

Plus jamais je ne pars de Genève, j’avais pris cet aéroport parce que les prix étaient moins chers sur les vols, mais entre les frais de parking, la vignette Suisse et le temps perdu, autant payer 200 euros de plus en partir de Lyon, la où je vis.

Évitez cet aéroport comme la peste.

A very long wait through passport control!

I witnessed staff being extremely rude to travellers.

Appalling delays through passport control.
2 1/2 hours for the queue to get past security check/passport control.
The EU side had no queues and no one passing through, yet there were several agents sat doing nothing. (It took less time to fly from Manchester to Geneva than it did to get through passport control) Baggage reclaim took 45 minutes before the bags started to appear too. Awful. Possibly the worst airport i have ever been to.

Rude made us pay £250 for fags as our card didn't go thought by wifeless... Never would I can to swissaland again bloody scammers joke we left our duty free on the plane and couldn't get them back for start lost £250 there then for them to scam us another £250... Don't go to this airport.. they look for UK people to scam . .....

A sham of an airport. 4 years coming here and it has only got worse. Avoid avoid avoid if at all possible. 2 hour long queues, people lying everywhere as no seats and most exorbitant prices. Horrible airport and they couldn't care less.

Utterly dismal passport control, every time queues are over 30 minutes at best. Massive lines, caused by completely insufficient agents. All uk passports need to be stamped post Brexit. Eu side has electronic gates and no queues. If there was viable alternatives to Geneva, would be using them. Passport control is a total joke and understaffed.

Dreadful. A 300m queue for customs when landed.only on the other passports of course. No queue on the EU side.

Very Poor! long queus and overcrowded. My son had sunflower lanyard but no one recgonized it and people jumping on the queu all the time. Very disorganized.

It is so sad as Geneva airport used to be a very nice place but now it is absolutely chaos and so disorganised! We queued outside the airport in the cold to check in, honestly the queue was probably a mile long snaking outside and Inside. Grubby and worst than Bombay airport 20 years ago! Staff shouting and inefficient..4 women doing noting to help the process.
before checking in, we hired a trolley but there are no ramps off the high pavements so people are trying hard to lift their trolley with all their luggage! It’s ridiculous!
And the food hall! Jesus!!!
Go to one queue, to buy a drink, then go to another queue to get your food, It’s packed! Tables too close together. I honestly don’t know how a disabled person can move around any of this..
It’s honestly the worst airport experience I’ve had in years. Switzerland should be ashamed this is their national airport!

Not sure where to start, but the 1 star rating is very generous.
Huge queues at chech-in and security, then another hour in a queue at the gate to go through passport control. The queues are longer than the actual flight.
Then there is the bags which go missing and if you do get them back, expensive items have gone missing and Swissport are not interested when you complain. I suggest getting air-tags as that is the only way to get your luggage back and when you track it leaving the airport and going to a property Swissport says the drivers take your bags home when they are tied, and the fact that expensive items have gone missing is none of their concern. DO NOT USE GENEVA AIRPORT, it's probably the worst in the world and I fly every month and have been to most of them.