I wanted to thank you and your team for all the amazing support I have received from Eastwood over the years, Over and over again I have received many questions from car guys about my equipment in my... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Can’t say enough positive for the customer service from Ricky and Eastwood staff to take care of an issue with a welding cart purchased. Excellent communication, problem solving and friendliness. I’ve... Mehr ansehen
I ordered a spray can of OEM-colored paint for a 2018 Toyota 4Runner using the code on the manufacturer's door plate. Once the paint was applied, the color was substantially darker. I reached out to... Mehr ansehen
Unternehmen hat geantwortet
First of all I was born in Pennsylvania so I am happy to support a company from there. I have been an Eastwood customer for many years and I appreciate that when I order something it will be shipped q... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Since 1978 Eastwood as been designing innovative products for the Automotive DIY Community. Our in house designed products are made with our customers in mind.
Kontaktinformationen
Shoemaker Road 263, 19464, Pottstown, Vereinigte Staaten
- 8003439353
- help@eastwood.com
- www.eastwood.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
They sent 1 of 3 items for my project
They sent 1 of 3 items for my project. Have called twice. You can't speak to anyone outside of their Call Center so once you make an order if there's any Glitch YOU'LL BE SCREWED Like Me. Nearly 600.00 and No Product going on week 2 plus.

Antwort von Eastwood
Product Takes Weeks to Arrive but it’s very good.
I ordered a touch up paint kit on July 9… but it did not arrive until July 25. So plan ahead. But the product is very good… with the primer, base color, pearl (metallic) and clear coat steps. The kit gave much better results than the touch up paint package offered by the Hyundai dealer.

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good stuff i like bought a quart to…
good stuff i like bought a quart to check it out ill be buying more to do my classic car ..good product covers well and actuelly drys fast i think ...wear gloves people it sticks,,,,,,i like how easy it is to apply its like black paint......but not,,,,,,,,,,,anyway i would give it a new name called Good Stuff.............hahaaaaa

Antwort von Eastwood
Goodbye Rust
This is my second order with Eastwood and I’m very satisfied with my purchase and their service. I ordered Eastwood Rust Converter and Eastwood Rust Encapsulator Paint. My order arrived quickly and the products worked as expected. Thank you Eastwood.

Antwort von Eastwood
I wish there was a way to rate no…
I wish there was a way to rate no stars. Long story short, I ordered something as a Christmas gift, it came incomplete days before Christmas, when I called they said because it was on backorder and had been for months, I told Debbie I had the screenshot of the order and nowhere did it say backordered. Then she gave me a hard time about not being able to cancel the order until I had to literally scream at her to cancel and refund the order. She said she did and sent me an RMA. I told her I didn’t want to pay shipping because this wasn’t my fault, she said I wouldn’t. Well, all lies, order was never canceled, I was going to have to pay $108 to ship back $19 worth of a $150 order, and I never was shipped the “backordered” part of my order. Eastwood steals. Lies. And turns a blind eye as long as they get their money. Screw the customer. And Debbie kinda sucks too tbh.

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Cans were all smashed inside the box
Cans were all smashed inside the box. Spray can tops knocked off.

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Everything they did was exemplary
Everything they did was exemplary. Shipped very quickly, responded to situations immediately and positively. An excellent experience. 6/1/

Antwort von Eastwood
Shady business practices
Did you know Eastwood gives. Veteran's discount? They hide it so you have to call in your orders. Eastwood also doesn't notify customers if items are on back order. Also, this is NOT an American made product company. Don't be fooled into thinking otherwise. Maybe you can search their website and find that they sell Chinese made products but that's not prominently displayed. I couldn't say if their products are good or bad. I'm still waiting on an order. I just found out it should get to them a month from now. Oh, customer service isn't helpful or polite and their phone system has a lot of noise. I could almost hear another conversation whenever the person trying to help me paused making excuses.

Antwort von Eastwood
The paint products were everything…
The paint products were everything advertised and then some! Matched color perfectly! This was the first time I have ever attempted to paint or touch up an automobile. It was extremely easy, effective and efficient, and looked professionally done in most areas! Those areas that did not look professionally done were due to my lack of experience and abilities as a automotive painter(hahaha)!! When I finally stop kicking myself for the mistakes I made, I will definitely purchase this product again to correct my errors.

Antwort von Eastwood
Too bad there isnt 0 stars
Too bad there isnt 0 stars
This compamy has will never reply when theres a issue about their products I dont see whats the point of having a chat box that never reply when you need help with something bbut will reply when you show intrest in purchasing their products. Their equipment always breaks down because of cheap parts they use and their auto paint especially their OEM paint doesnt ever match what a joke of a online company they are.

Antwort von Eastwood
The website worked great
The website worked great. Everything got here quickly and got everything. We ordered originally.They said that one of the clamps would be late, but it came with everything else.So that was nice

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Customer Solutions Rep Bridgett to the Rescue!
I ordered two sets of four engine cleaning brushes (item no. 46035). The wire handle on one of them is 18" long. The shipping department used an undersized box, and they bent it at 90° so it would fit. They even distorted the box to make it fit.
I called Customer Solutions and spoke to Bridgett. She said that she would reorder the brushes for me right away. She made a notation for them not to bend the long brush.
I asked her for an Eastwood sticker, and she said that she would mail some to me separately.
Bridgett is a superstar Customer Rep. She was highly professional, efficient, courteous, and patient. I know that she took the necessary steps to avoid having the same problem happen again. I could hear her keyboard clicking away as she was repeating what I was telling her. Thanks, Bridgett!

Antwort von Eastwood
Encapsulator Plus seems to work very well on my stock tank
My stock tank with a fountain in it is unfortunately made out of steel. This has caused years of rust accumulation. After using an angle grinder to remove the thick rust, I then used naval jelly for the remainder of the rust. I elected to use the Eastwood Encapsulator Plus to finish the tank. It applied very easily and seems very strong as a finisher. Time will tell if it holds up, but it seems like a great product!

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Fast shipping for a great product…
Fast shipping for a great product (Chassis Black).

Antwort von Eastwood
High quality paint
High quality paint. Very fast shipping. Very happy with Eastwood. Will definitely be using them again in the future

Antwort von Eastwood
DO NOT BUY AN EASTWOOD WELDER
Welder broke after less than a month of use. We've now spent over a month trying to get assistance, following up daily with them, with absolutely zero resolution or semblance of effort on their part. We are a business who was evaluating their welders as a potential option to switch (meaning I was hoping to buy 20+ of their top end welder if the quality and support were at least reasonable), and we have still been treated poorly.

Antwort von Eastwood
Price on Facebook ad was not honored at…
Price on Facebook ad was not honored at checkout. Company representatives gave an excuse that they cannot control when the ads run. I know for a fact this is not true. And even if it were true, you should put an expiration date on the ad. Otherwise this is a bait and switch. As far as the welder goes, I have only tried the arc mode so far and it appears to work well. You should offer an assortment of tips either with the welder or as an accessory.

Antwort von Eastwood
I'm restoring a 1955 Plymouth and…
I'm restoring a 1955 Plymouth and everything I've order for doing the project has been great. It arrives fast and their customer service people are very helpful if you have questions.

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I bought the Eastwood 2x2 plasma table…
I bought the Eastwood 2x2 plasma table last year & though it took me a while to understand how to use it, Once I had it figured out I really enjoy building parts with it. Much better than the Langmuir table I used to have which I could get no support for. last week one of my stepper motors broke & Eastwood sent me a replacement immediately, got it in two days. Had my machine up & running in 10 minutes! Thx guys..l.you Rock!

Antwort von Eastwood
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