Direct Collection Bailiffs Ltd Bewertungen 

Dealt with Theresa who was wonderful, really easy process and super fast they took care of everything, got paid in full, if you have a ccj i highly recommend these guys, they get paid from the deptor, you have a fee upfront but recoverable with the debt, would use again if i ever have to chase a company for monies owed ps ignore bad reviews they are all from people who owe money! 👌 kerry ball

We instructed DCBL to enforce an unpaid Employment Tribunal award after the debtor ignored both the Tribunal and subsequent enforcement opportunities.

The eventual outcome was excellent. Once the case reached an enforcement officer, it was handled professionally and payment in full was secured on the very first attendance. We were extremely pleased with the result and would certainly use DCBL again.

The only area for improvement is communication during the early stages of the process. As first-time users of High Court Enforcement, the initial explanation didn't fully set out all of the stages involved, particularly the County Court registration process before a Writ could be obtained. This led to unnecessary uncertainty and meant we found ourselves chasing updates throughout. A more automated case tracking system, similar to Money Claim Online (MCOL), showing key milestones and current status, would make a huge difference to the client experience.

Overall, despite the communication issues, the enforcement itself was highly professional and, most importantly, successful. Thank you to Darren Williamson for his thorough and professional handling of the enforcement visit.

I spoke to an absolutely awful agent called fiona myeza. We sold our vehicle in 2022 and got a parking ticket through from 2023 when I possession of the new owner provided horizon parking the proof we didnt own the vehicle. This was then accepted and closed down 2.5 years later got a letter through from this embarrassment of a company threatening legal actions and ccjs. Offered to provide proof we didnt own the vehicle which they wouldnt accept requested to speak to a manager and said its a 2-3 day call back haha. Must be absolutely riddled with complaints. I will be complaining to trading standards and FCA as their approach is farcical.

See you in court and good luck

Mr. Michael Sedman has always be able to provide detailed and helpful advice. Much appreciated.

I would like to personally thank Paula Reed at DCBL Limited for the outstanding service she provided. From the very beginning, Paula was professional, approachable, and incredibly helpful throughout the entire process.

She kept me fully informed at every stage, responded promptly to any questions I had, and always took the time to explain things clearly. Her knowledge, efficiency, and attention to detail made what could have been a stressful situation much easier to deal with.

What impressed me most was Paula’s genuine commitment to providing excellent customer service. She treated me with respect, was always courteous, and went above and beyond to ensure everything was handled smoothly and professionally.

Paula is a real credit to DCBL Limited, and I wouldn’t hesitate to recommend her to anyone. Thank you, Paula, for your dedication, professionalism, and exceptional support.

DCBL IS REALLY doing unfair and very rude behaviour. In my case the first customer care person even not sure about my pending payment hrs after continuous ask he stated I think 14hrs which is wrong.
I have explained my situation with proof but still one word from them pay penalty. Later I have communicated this to their parent partner on this case (enterprise team) they too agreed the situation but they can’t help since it’s moved this agent.

Case overview: parking we have paid around 8hrs for overnight parking but some how missed to pay remaining hrs(1.45hrs) the pending amount is around 4pound but they have charged 170pounds. How I missed to track this pending hrs the first overnight payment was done by my friend and I thought my friend paid he thought i done the payment. It’s general lifetime scenario.

Post my explain and proof I requested them to atleast reduce the penalty money but they are not ready listen me at all.

DCBL NEED TO CHANGE THE WAY THEY ARE WORKING. IT MAY CREATE IMPACT TO THIER PARTNER COMPANIES.

I am happy to pay my debts, more than happy and I appreciate these guys probably deal with a lot of rubbish from the general public. However they have been so unhelpful and difficult.
I paid off everything I owe, and this company continued to try and take payment from my bank. I rang them and they said my record was closed and there was nothing else they can do. But they are still trying to take money from me.
Very rude individuals on the phone when I could get through, they didn’t listen at all, interupted me and basically made me feel like shit.
I am honestly not surprised people with debt issues feel bad mentally, when companies like this cannot show an ounce of kindness on the phone, or even try to help.

It’s no different to me walking into someone’s home and taking £50 from their wallet - It is straight up theft, and I have contacted the fraud team from my bank.

Take on debts that are not actually debts! Send me a recovery letter on behalf of Horizon parking, whom sent me a fine for NOT breaching parking charges! Their own letter stated I entered and left the car park that has a 2 hour free stay, with a 21 minute time frame! Yet this company take the debt and try to bully payment although non actually owed.

Absolutely awful company.
We received a letter today demanding £170 for a parking charge, including their charge.
The original parking charge dated back to February when we moved address and the original parking company wrote to our old address. We had sent our log books and driving licenses off to DVLA to be updated but this must have been overlooked.
We called this company and the operator was very unhelpful to the point of being rude. They said they had to go via credit searches, which will now affect our credit rating,
They would not accept the payment for the original amount, only the new increased fee.
This is absolutely disgusting that we are being charged extra just because the address was not amended to our new address even though we had sent everything off to the DVLA. This is definitely due to a cross over but we are having to pay which we feel is totally unfair.
If I could give zero stars I definitely would!

Not feeling very confident in this company at the minute. Paid on 4th June for a ccj be transferred to a high court writ, then heard nothing. The person dealing with me doesn’t respond to my emails, so had to ring up for an update. Was told on Monday (22nd) it would be back this this… still absolutely nothing I’m not convinced it’s been done.

Very professional and attentive company. We spoke to David, who replied promptly, understood the issue and helped us solve it efficiently. Highly recommended!

Why are they called bailiffs if they’re not bailiffs ? Sent me a letter via post after abt 5 months of a parking fine that was disputed. The letter gave me 14 days from when it was issued. I got the letter on the 14th day… said I couldn’t dispute it and they were only interested in payment. My dispute wasn’t answered by an actual person and wasn’t handled in the right manner, I only got an automated message. Whole process is a joke and constantly threatened court action. I said I was trying to be reasonable but they weren’t listening to any of my points raised. Horrible company.

Michael Sedman dealt with my enquiry and was extremely polite, helpful and efficient. My trace enquiry came back within hours of handing over information.

Would highly recommend DCBL!

scammers harassing vulnerable people for an alleged amount that they provided no evidence for. The disabled man they were making continual threats of CCJ to didn't know what to do , they would not respond to letters. DO NOT PAY THE SCAMMERS THEY WILL PROVIDE NO PROOF OF CLAIM. JUST AFTER YOUR MONEY. SCUM!

Speedy and confident advice
DCBL is fast in communication with easy to follow instructions. They successfully traced the debtor and are guiding us on the recovery process

I had a debt and shared my struggles. Everyone at dcb were extremely kind , patient and understanding.
Extra Thanks to S.R.
I can't thank you all enough.

Scam artist. We asked for proof of letters sent to us prior to these scam ones from DCBL they can’t provide it. So there’s no proof of an initial letter from the car park company like you would normally get for example £30 if paid in…. Now the scammers are saying they don’t have it so what proof do they have of initial contact prior to this? Refusing to put the case on hold until they get the proof? This company truly is a scam and everything they do just works against them in court. Don’t let them bully you into paying they know they don’t have the proof they need to be successful in court. It’s all scare tactics and then they pull out at the last minute.

After employing DCBL, I instantly regretted it, due to the lack of action and communication. In 6 months they made 3 visits, 2 of which were during the working day, despite them having the information that the debtor was working. They made a final 6am visit with no answer so the closed the case. My owed debt is just under 11k. I might as well have thrown my fee out of the window. Reading the reviews it seems this company is more interested in chasing dubious parking fees rather than ccj high court writs.
Save your time and money and find a decent debt collecting service ..although I am doubtful they exist

Michael at DCBL has been extremely helpful and I am impressed at the speed and efficiency of their service

I've been going round in circles with these idiots for so many emails now it's beyond a joke. I'm quite happy to pay my debts but trying to communicate with these people is like talking to a wall. Message to companies now: if you want a debt chasing do not use dcbl, they're absolutely useless and a waste of time.