Outstanding service from Jason in the warranty dept. We bought a car and it needed something minor on the warranty. Jason was so helpful and professional. The whole process was so easy. Callum on s... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely fantastic service from Jason in the warranty team, I needed 4 TPM’s replacing on my Kuga, I found a Ford approved garage, had the work completed, paid the final bill, sent the invoice over... Mehr ansehen
Jason the gentleman that has dealt with my daughters vehicle from the warranty department has been absolutely brilliant all the way through, keeping us informed every step of the way. When Jason wasn'... Mehr ansehen
Jason looked after an after sales issue that I had. Once contact with Jason had been established and we spoke..Jason provided excellent customer service, from confirming exact times of next contact, t... Mehr ansehen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service
Great service, no hard sell, Callum was amazing.
great customer service callum henstock…
great customer service callum henstock was fantastic every step of the way
Dealt with mike at dace
Dealt with mike at dace, very good communication prior to sale and very helpful on collection.
Callum was a great salesman
Callum was a great salesman. Good experience being able to shop around everything on site independently but with good knowledge and help once we’d narrowed down our decision. Highly recommend
Really helpful staff
Really helpful staff, no pressure selling. Provided full info. Car as described in the ad.
I really happy to purchase from DACE…
I really happy to purchase from DACE MOTOR GROUP . I have been searching for long time and always afraid of having car. When I started and call them . They asked me to come to their place in reddish. Service was amazing and they explained everything about the car . I started with Chris who was really an understandable person and kind . We drove around , the car was good then I continued the procedure with Davies who was extremely friendly and very kind person .
Thank you for the service to all .
Mike was amazing
Mike was amazing, he made the whole process stress free and was very patient with us, let us test drive multiple vehicles before we made our choice, a wonderful company that I’m sure we’ll return to!
My experience with Dace easy…
My experience with Dace motors was really easy and straight forward my sales advisor was my Mike and he made my experience so easy and put my at easy through your the who process
Brilliant Service
Lewis from Dace was absolutely wonderful. For my fist car - he calmed my nerves, made everything easier and was super open to all questions.
I highly recommend Dace to everyone looking for a new car. ⭐️⭐️⭐️⭐️⭐️
The experience was fairly quick and…
The experience was fairly quick and straight forward.
Fantastic experience
Found my dream car thanks to Callum H, he made the whole experience fantastic and really smooth. So excited to be driving my new car home!
Highly recommend!
Helped me find my new car excellent…
Helped me find my new car excellent service provided
Tony made the experience unforgettable…
Tony made the experience unforgettable from the initial phone call to the handover. We turned up and the car had a bow on the bonnet. Wife was blown away as this is the first nice car she’s purchased. Would happily made the 4 hour trip back to deal with To y again. Cheers, Rozie and Chris
Great experience
Sale staff Chris and Callum great - good communication. Understand customer needs. Car as expected.
This is my 5th car bought through Dace…
This is my 5th car bought through Dace over 25 years. I would not go back if they were no good. How it has changed over the years. Showroom is spectacular. I remember the old porter cabins. I love my car (bought a Volvo XC40). Sales team very friendly and knowledgeable. I had a few things that I wanted sorting and they complied with my wishes. Contact could have been better, as I had to chase several times. But they owned up to that and could not apologise enough. I like they took responsibility of that and made sure I was looked after. I definitely recommend. I will be looking at getting my next car from them, but hopefully not for a few years. Go visit, you will not be disappointed. As they have done everything they have said, even with some lack of comms, they quickly rectified this and made my car even better than it was when purchased. Thanks Dace.
Huge thanks to Callum and dean
Huge thanks to Callum and dean. Always great service
Lewis was such a lovely salesman
Lewis was such a lovely salesman! Really great service, knowledgable about the cars and made sure we had every question answered! The car was perfect; thankyou for a lovely experience!
Avoid Dace Motor Group at all costs.
Avoid Dace Motor Group at all costs.
I bought a BMW X6 from them in December 2024, and within hours I flagged a fault. BMW later confirmed the vehicle had an undisclosed aftermarket ECU map which caused major injector damage. The repair bill? £4,781.32, left entirely to me to deal with.
To make matters worse, the warranty expired three weeks early, blocking me from claiming for a steering fault. I wrote repeatedly, sent a formal complaint, and gave deadlines. They ignored every single message.
In my experience, Dace Motor Group sell cars with hidden modifications, leave customers to face thousands in repair costs, and then bury their heads in the sand when challenged. Their behaviour is dishonest, unprofessional, and utterly disgraceful.
I am now escalating to the Motor Ombudsman. If you value your money and your peace of mind, do not buy from this company.

Antwort von dacemotorgroup.co.uk - Dace Car Supermarket
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







