Had to cancel a cruise due to medical grounds. Rather than cancel and lose our £800 deposit we were able to book a similar cruise for 2028 and only had to pay a small fee. Sue was so helpful as we tho... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
An awful experience. The company is always slow. After the initial booking they only want email communications, therfore it is difficult getting questions answered. The whole process from booking t... Mehr ansehen
Kirsty at Cruise 1st was fantastic at getting our cruise arranged at very short notice including getting us flights at a very busy time of year for 1/2 term holidays. All at a very keen price.
Another amazing cruise curtesy of the best cruise agents!! We wouldn't go anywhere else- from start to finish their professionalism is outstanding, we add on extra nights , ask for named hotels etc... Mehr ansehen
Unternehmensdetails
Über Cruise1st
Vom Unternehmen geschrieben
So your booking is protected when made with Cruise1st.
We are an award winning Cruise Agency:
AAA: Agent Achievement Awards 2021
We specialise in Cruise bookings:
Unlike some Travel Agencies, who offer Cruise Holidays as an extra. We are specialised in Cruise Holidays. Each of our cruise specialists are trained to have an in-depth understanding of the cruises we offer. Plus many of our cruise specialists are ex crew members. So they have a very detailed knowledge of what to expect while on-board a cruise ship.
We are honest with our customers:
We are looking to have a positive long term relationship with our customers. Many of our first time customer, are repeat customers. We pride ourselves on the quality service both our booking agents and customer service staff provide. They always do their best to help our customer requests or enquiries.
More than 20+ Cruise experience:
We have been working as a Cruise Travel Agency for more than 20 years. The times might have changed! But our desire to provide valuable information and best cruise offers for our customers remains the same.
Kontaktinformationen
Office 310, 3rd Floor Manchester Digital World, 1 Lowry Plaza, The Quays,, M50 3UB, Salford, Manchester, Vereinigtes Königreich
- 0161 385 7425
- customer.services@cruise1st.co.uk
- www.cruise1st.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
5 stars from me as always…
5 stars from me as always great service from experienced and polite staff. Keep up the good work gang. Thanks
First Class Service
Fast, efficient booking, great service again, I wouldn’t book a cruise with anybody else.
Cruise 1st, wins again for us.
I saw the advertised cruise and needed to know more about it. Victoria Benjamin has booked cruises for us before and we are always delighted with her work. She listens to what the customer wants and offers options. She is thorough and conscientious. Patient with the many questions we ask and we feel that we always benefit from her knowledge and experience.
Excellent service thank you so much
Great service from james ..
Great service from james ... The guy is professional and knowledgeable! A+++
Great itinerary
Great itinerary. Spoke with Romario who was really helpful and prompt in returning questions we've had re: booking/ flights etc
Great booking process
Got the price we wanted, was quick to respond & detailed advise & booking info
The line was a bit quiet so I had a job…
The line was a bit quiet so I had a job to hear the gentleman on the phone
The lady that took my call was…
The lady that took my call was extremely helpful. She explained everything about the holiday and gave us discount she never put any pressure on us regarding the additional things you can have on the holiday and listened to everything and question we asked
Quick organised and all requests…
Quick organised and all requests resolved in minutes 👍
Do not use
Do not use! They are very efficient and quick to take your money but when you need anything else changes they are horrendous. You have to email and will be responded to in a weeks time. You can’t speak to a person because she can only do via an email inbox. We paid a £700 deposit and are unable to change our booking swiftly. Absolutely terrible service and we will never use again
Made a booking very easy the person was…
Made a booking very easy the person was helpful
James was very helpful and answered all…
James was very helpful and answered all our questions and explained everything clearly.
Excellent service from Dally
Excellent service from Dally , very helpful , friendly and no pressure . Booked for next May . Credit to your company . Thanks
Always great customer service
Always great customer service, friendly and helpful team. Will definitely use again and again!
Professional service
Professional service . Answered all my questions and very polite .
So patient with us trying to fulfill…
So patient with us trying to fulfill all our requirements.
Always go to them first.
Terrible experience
Terrible experience. They changed our flights with QATAR airways, because we couldn’t transit Doha, to an inferior airline, LUFTHANSA. WHICH THEY REFUSE to alter.
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