Ordered vitamins over 2.5 weeks ago ! Still hasn’t been shipped. This is incredibly slow. They definitely need to work on their shipping and logistics if they want repeat customers.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent company, been using on and off for few years. Never any issues, but I am a loyal customer... always get confirmation and dispatch emails. Items take approximately a week to deliver from over... Mehr ansehen
Unternehmen hat geantwortet
Orders are only about 60% successfully delivered. When ive asked them can they resend a product that hasn't turned up they just say wait longer ive waited 6 months for one of my orders so it ain't tur... Mehr ansehen
Unternehmen hat geantwortet
Brilliant company - been buying from them for YEARS and nothing is ever a problem. Forget all the others, save yourself a load of hassle, and stick with Century Supplements. Rock-solid 10/10
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Buy weight loss, sports, performance diet pills and health supplements and other vitamins at Centurysupplements.com
Kontaktinformationen
Vereinigtes Königreich
- customerservice@centurysupplements.com
- www.centurysupplements.com
2,9
Akzeptabel
245 Bewertungen
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Nearly a month and still no products
Nearly a month and still no products, shame that such a past reputable company is now terrible! DONT WASTE YOUR MONEY
10. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Century Supplements
Hi Dan,
We're very sorry that your order hasn't yet arrived with you.
We always kindly ask that you contact us via e-mail to give us the opportunity to resolve any issues you might have.
Routing errors can occur that are outside our control once deliveries leave our warehouse.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
We can then contact you directly to get the issues resolved.
Sorry again for any inconvenience.
All best,
Century Supplements
Excellent customer services
I've been using this company for over 10 years and I feel confident that I will always receive my products and an excellent customer service.
6. Dezember 2024
Antwort von Century Supplements
Hello,
Thank you very much for the kind feedback and being a loyal customer.
We really appreciate it.
Have a wonderful evening.
All the best,
Century Supplements
Reliable, varied options for weight loss
I have used this site for years and find them reliable to deliver. Site easy to use. Payment method much improved since new website launch.
30. Dezember 2024
Antwort von Century Supplements
Hi Debbie,
Thank you for the kind feedback, we really appreciate it :)
Have a great evening.
All the best,
Century Supplements
My orders always turn up in good time
My orders always turn up in good time. There is good communication when it is required. I got a bit concerned recently when an order was very overdue. There was a postal strike! Not Century's fault. My order turned up when the strike was over. I will continue to use Century Supplements in the future.
20. November 2024
Antwort von Century Supplements
Hi Dean,
Thank you very much for the kind and understanding feedback.
We really do appreciate your business.
Have a good evening.
All the best,
Century Supplements
Antwort von Century Supplements
Hi Martino,
Thank you for the kind feedback, we really appreciate it :)
Have a great evening.
All the best,
Century Supplements
I had a query as the product was not…
I had a query as the product was not delivered within timescale. I had a precise explanation and received my order.
18. November 2024
Antwort von Century Supplements
Hi Kathryn,
Thank you very much for the kind feedback and understanding, we really do appreciate it.
Have a great evening.
All the best,
Century Supplements
Absolutely dreadful service
Absolutely dreadful service ! I have placed my order at beginning of December and now it’s past mid January. Contacted them and was told I had to wait till Feb - contacted them again 2 days ago and they ignored me I’m furious! I have no products and don’t believe they have been sent as nothing takes this long and I’m out of pocket by £103. I want a refund and feel now I will have to escalate this by reporting this situation to the bank !
Update to other buyers: I was asked by century to tell them the order number so they would refund me but after messaging three times with this information they have refunded me only the £45.98 for order #1021818.
They did not refund order order #1022489 for £102.96 which is still outstanding!
This continues to be beyond dreadful service and shocking way to treat customers.
I have only received one refund !!!!
16. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Century Supplements
Hello Emma,
Thank you for your feedback.
In your e-mail to us you advised that you were missing 6 units over 2 orders totaling £103, As those units are from two different orders we had to issue two separate refunds one for £45.98 & one for £57.02 back to the card you used to pay for the orders as requested.
Refunds can take 2-3 working days to show on your bank statement.
All best,
Century Supplements
I have used century supplements for 15…
I have used century supplements for 15 years and has always been reliable. However October 2024 I ordered some supplements and 6 weeks on no delivery. I contacted century supplements at the end of November 2024 via email and they sent me an email to say they had resent my order and asked me to confirm my address.
It's now January 16th 2025 and I still have not received my order
16. November 2024
Antwort von Century Supplements
Hello Maria,
Thank you for your feedback.
We're sorry your shipment has not yet arrive with you.
Can you please provide your order id. The reference number you've added is not an id our store uses.
I can then look into this issue right away for you.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
Or please update your review to include your order id, we can then contact you directly to get the issues resolved.
All best,
Century Supplements
Always good customer service aways…
Always good customer service aways ready to help thank you century
15. November 2024
Antwort von Century Supplements
Hi Edward,
Thank you very much for the kind feedback, we really do appreciate it :)
Have a great day.
All the best,
Century Supplements
Keeping in the loop about the postal…
Keeping in the loop about the postal strike. Then fast tracked Y order 48 hrs.
14. November 2024
Antwort von Century Supplements
Hi Lyn,
Thank you very much for the kind feedback, we really do appreciate it.
Have a great evening.
All the best,
Century Supplements
Ordered two months ago - FIXED
There was a slight hiccup with a delivery taking months and, honestly, had a pretty bad experience at first, and werent planning on buying from them again. But after I contacted them again they amended the issue very very quickly and were very helpful. I can recommend them, but be aware there are sometimes some logistical issues. Product is exactly what i asked for, and for a reasonable price.
9. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Century Supplements
Hello Jakub,
Thank you for your feedback.
We're sorry your shipment did not arrive as expected. Routing errors can occur that are outside our control once deliveries leave our warehouse. Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
We can then contact you directly to get the issues resolved.
All best,
Century Supplements
Diabolical - avoid
This is now the second time I have ordered products for delivery in the UK. Both times nothing was delivered and customer service has been less than helpful blaming the delivery service and giving me zero refund. I would not bother using them unless you are happy burning your cash!
6. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Century Supplements
Hello Mike,
Thank you for your feedback.
We're sorry to hear your shipment has not yet arrive with you.
After searching our messaging system with the e-mail on your account i only see one e-mail from today December 6th from you advising that the order is missing, If you used an alternative e-mail to the one on your order to contact us could you please let me know.
If not could you send me a screenshots of the other messages you sent so that i can have our tech team look into why we don't see/ have them.
We would like to get any e-mail issues resolved right away.
Can you provide the second order id that is missing also, I can then look into this right away for you and get things resolved.
All best,
Century Supplements
They let you purchase items that they…
They let you purchase items that they don’t have in stock. 3 out of 3 orders not delivered. I asked them directly if there is a supply issue and they ignored me twice. Don’t order from here, you’ll have to wait a month for a refund every time your order doesn’t show (which will be EVERY order).
Edit:
I have now been contacted by them asking me if they could offer me something to remove this review, which I said I will only do if I receive the products I ordered. They then sent a blunt response like a stroppy teenager because I won’t accept a bribe (which would go “missing” in the post). Now that they cant sell their most popular product, they have resorted to theft and it’s so disappointing.
2. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Century Supplements
Hello Rachel,
Thank you for your feedback, I see you have updated it but not included the information we requested to help you further. I need a full name, order ids or the e-mail address used to place the orders.
Again we're sorry your shipments have not yet arrive with you.
Can you please provide your order ids & e-mail address used to place the orders.
I can then look into this issue right away for you.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
Or please update your review to include your order id, we can then contact you directly to get the issues resolved.
All best,
Century Supplements
Order never arrived.
Order never arrived.
Order 1022077
Apparently had been resent. Still awaiting.
"Customer service" rep was very reluctant to send anything (product or refund) until I changed my review.
Review will change once product arrives.
3. November 2024
Antwort von Century Supplements
Hello Amelia,
Thank you for your feedback.
We're sorry your shipment has not yet arrive with you.
Can you please provide your order id. The reference number you've added is not an id our store uses.
I can then look into this issue right away for you.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
Or please update your review to include your order id, we can then contact you directly to get the issues resolved.
All best,
Century Supplements
Been buying from century for years
Been buying from century for years. Good products and competitive prices.
31. Oktober 2024
Antwort von Century Supplements
Hi Lynne,
Thank you very much for the kind feedback, we really do appreciate it.
Have a great weekend.
All the best,
Century Supplements
NO ORDER NO MONEY BACK
I PAID FOR MORE THAN ONE ORDER AND NOTHING ARRIVED ,NO MONEY BACK AND THEY ARE JUST A SORT OF THIEVES. Two orders of 2023 and last on october 2024 So 3 orders paid and the same answer P:wait until....and then contact us....and always the same story ended with the charging card and no delivery What...add? Nothing good
1. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Century Supplements
Hello Lo,
Thank you for your feedback.
We're sorry your shipment has not yet arrive with you.
Can you please provide your order id.
I can then look into this issue right away for you.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
Or please update your review to include your order id, we can then contact you directly to get the issues resolved.
All best,
Century Supplements
Antwort von Century Supplements
Hi Robyn,
Thank you very much for the kind feedback, we really appreciate it.
Have a wonderful weekend.
All the best,
Century Supplements
Antwort von Century Supplements
Hi Sophie,
Thank you very much for the kind feedback, we really appreciate it.
Have a wonderful weekend.
All the best,
Century Supplements
Accurate
Accurate, prompt and reliable from start of order, through to receipt. Thank You.
26. September 2024
Antwort von Century Supplements
Hi Shaun,
Thank you very much for the kind feedback, we really appreciate it.
Have a wonderful weekend.
All the best,
Century Supplements
TRUFFATORI NON COMPRATE ASSOLUTAMENTE!!!!
Ordine N. 1300037983. Dopo varie mail inviate senza ricevere alcuna risposta,che segnalavano che il 21 agosto mi era arrivato un pacco senza tre confezioni di efedrina, mi rispondono il 10/09/24 su Trustpilot dopo aver pubblicato una recensione negativa. La risposta specificava che la merce mancante era stata rispedita il 30 agosto 2024 e che sarebbe arrivata entro 16 giorni. Ad oggi 27/09/24 non è arrivato alcun pacco ne tantomeno alcun rimborso . A tal punto farò sempre recensioni negative a questa Azienda che frega i soldi alle persone. NON COMPRATE ASSOLUTAMENTE. SONO DEI LADRI
27. September 2024
Bewertung ohne vorherige Einladung
Antwort von Century Supplements
Ciao Marcello
Questo è il secondo feedback che lasci per lo stesso ordine.
Vedo che il tuo ordine 1300037983 è stato originariamente spedito il 19 giugno. Hai segnalato che l'ordine non era arrivato, quindi abbiamo inviato una sostituzione il 22 luglio.
Hai quindi segnalato di aver ricevuto 2 dei 3 pacchi il 21 agosto, quindi abbiamo effettuato un altro invio il 30 agosto.
Abbiamo risposto a tutte le e-mail o ai ticket che abbiamo ricevuto da te, saremo lieti di inviare screenshot come prova.
Invece di inviarci un'e-mail per farci sapere che questo ordine di 1 x 150 compresse non è arrivato con te in modo che possiamo risolvere il problema, hai scelto di lasciare un feedback negativo su trust pilot, è molto ingiusto.
A questo punto penso che sia meglio rimborsare le 150 compresse mancanti e chiudere questo caso, ti preghiamo di inviarci un'e-mail direttamente a info@centurysupplements.com in modo che ciò possa essere fatto.
Cordiali saluti
Century Supplements
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