Brightpearl by Sage Bewertungen 

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for taking the time to leave this review! It's great to see that once your settings were fine-tuned, the demand forecasting tool's interface made it easy for both your team and your suppliers to work from the same reliable information.

A special thank you to Teo as well — being able to troubleshoot with you and land on the right solution for your specific business is exactly the kind of support we strive for. We'll make sure he hears the feedback!

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for sharing this! It's great to hear Brightpearl has allowed you to run B2B, online D2C, and POS all from one place — that kind of unified operation is exactly what we aim to support.

We're also glad to hear the API has been strong enough to build your own tools and analytics on top of, while keeping Brightpearl as your source of truth — that's a great example of the platform's flexibility in action.

Thanks too for the kind words about our support team — we'll be sure to pass that along!

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for sharing this! Three years in, it's great to hear Brightpearl has become such an integral part of how you operate — especially the flexibility to develop and adapt new processes while streamlining what used to be complex.

It's also fantastic to hear the platform has kept pace as you've grown, making it simple to bring on new products, warehouses, sales channels, and features along the way.

Thanks again for being a long-time customer — we're glad to be part of that growth!

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for sharing this! We're so glad Ben was able to resolve all your issues professionally and answer your questions with such patience — we'll be sure to pass along your thanks to him.

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for sharing this — nearly 15 years is an incredible milestone, and we're honored to have been part of your journey for that long!

It's especially rewarding to hear that Brightpearl's user experience, features, and plug-and-play flexibility have played a real role in your business's growth. That kind of long-term partnership means a lot to us.

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you so much for this thoughtful review! It's wonderful to hear that Brightpearl was intuitive enough for your team to adopt and use effectively right from day one.

We're especially glad to hear it's brought your key processes together into one seamless workflow — improving efficiency, cutting down on manual tasks, and giving you greater visibility into day-to-day operations is exactly the impact we aim for.

Thank you as well for the recommendation — it means a lot, and we're glad to continue supporting your growth!

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you so much for sharing this! It's fantastic to hear that Ash came out on-site and made such a difference — quickly understanding your workflows, explaining things clearly, and resolving the automation issues you'd been dealing with since going live in December.

That kind of hands-on, practical support is exactly what we want customers to experience, especially in those early months after going live. We'll be sure to pass along your thanks to Ash and the wider team.

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for sharing this — almost 10 years is a remarkable milestone, and it's wonderful to hear you've watched Brightpearl grow and evolve alongside your business over that time.

We're also glad to hear that on the rare occasions issues have come up, your account manager and technical account manager have been quick to jump in with full resolutions. And it's great that Shopify and Brightpearl have worked well together, with Inventory Planner rounding things out nicely for forecasting and stock analysis.

Thank you again for nearly a decade of partnership!

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for sharing this! It's great to hear that Matt and Teo have been consistently helpful and quick to respond whenever you need them.

A special mention to Matt as well — going the extra mile on technical questions, and looping in other teams when needed to make sure you get the right answer, is exactly the kind of support we want to be known for. We'll be sure to pass along your thanks to both of them.

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for sharing this! It's great to hear Brightpearl has been a key platform in scaling your ecommerce operations across multiple channels and warehouses.

We're especially glad the automation functionality has made a real dent in manual work across order management, inventory, and fulfilment — that's exactly the kind of efficiency we want growing businesses to get from the platform, particularly once it's properly integrated into a wider tech stack.

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for sharing this — well over 10 years is a fantastic milestone, and it's great to hear Brightpearl has grown alongside your business and supported that growth seamlessly the whole way.

We're also glad to hear the support team's proactive, phone-accessible approach has stood out, along with the account management team being consistently there when you need them. And it's great that as heavy API users, the custom integrations across your applications have helped streamline the whole business.

Thank you again for such a long and valued partnership!

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for sharing this! It's great to hear that Brightpearl has met your key needs as your main ERP, with the customization and integration options giving you the flexibility to shape it around your business.

A special thank you as well for the mention of Saphron and Ashley — we'll be sure to pass along your thanks for all the help they've provided in making Brightpearl work well for you.

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for this — Matthew sounds like he truly earned the "wizard" title!

It's great to hear he not only helps whenever needed, but also took the time to show you features you didn't even know existed, ones that should make a real difference in how smoothly your business runs.

We're excited for your upcoming move project too, and we know Matthew and the team will be right there with you throughout. We'll be sure to pass along your thanks!

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for sharing this!

It's great to hear Mike and Zoe have been so available and hands-on in managing a project across multiple tech stacks — that's no small task, and it's wonderful to know they're making the integration process between all your systems feel much more manageable.

We'll be sure to pass along your thanks to both of them!

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for the great feedback! It's fantastic to hear that once live, Brightpearl has been rock solid for you — no downtime, everything working as it should is exactly the reliability we aim for.

We're also glad the automation engine has held up well, and that partners like b.solutions have made it easy to extend the platform and link it with other tools as needed.

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for such a generous and detailed review — and for trusting Brightpearl to help you scale not just one, but two separate businesses! It's great to hear the platform's connectors across fulfillment, accounting, and inventory have made your processes more efficient and repeatable each time.

We're especially moved by what you shared about Carmen and the onboarding experience. Making you feel like a true partner rather than just an account, understanding your business deeply, and taking the time to really dig into solutions — that's exactly the kind of relationship we want every customer to have, and we'll be sure to pass along your thanks to her directly.

And thank you for calling out the account management team post-go-live too, along with your broader point about how our people show up for customers. That means a great deal to us, and we're proud to have a team that treats customers the way you've described.

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for sharing this — coming up on a year, it's fantastic to hear Brightpearl has become such an integral part of how you're growing the business, especially given the complexity of connecting Shopify, ShipHero, Brightpearl, and QuickBooks into one working stack.

We're especially glad to hear how Carmen supported you through that implementation — making a process that could have felt overwhelming instead feel manageable, with quick issue resolution and genuinely practical training. We'll be sure to pass along your thanks to her.

It's also great to hear the post-implementation support has held up just as well, addressing new workflow needs promptly and without you having to chase for updates. Thank you for the recommendation to others considering a complex integration — that means a lot coming from someone who's been through it firsthand!

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for sharing this — since 2016 is an impressive tenure, and it's wonderful to hear Brightpearl started as a way to consolidate purchasing and online platforms and has only grown more invaluable to your business each year since.

Thank you as well for recommending Brightpearl to businesses of all sizes — that means a lot coming from a customer with this much history with the platform!

Antwort von Brightpearl by Sage

Vor 5 Tagen

Thank you for sharing this — 13 years is an extraordinary length of partnership, and it's incredibly rewarding to hear Brightpearl has been such a key part of helping your small business grow over that time.

A special thank you to Brad as well — taking the time to truly understand your specific business needs, and using his expert knowledge to help you navigate changes along the way, is exactly the kind of account management relationship we want every customer to have. We'll be sure to pass along your thanks to him directly.

Antwort von Brightpearl by Sage

Aktualisiert vor 5 Tagen

Thank you for sharing this! It's fantastic to hear Brightpearl is holding together three Shopify stores, ShipStation, and Xero seamlessly — and that the automations are saving you real time on sales processing while keeping stock accurate across the board.
We're especially thrilled to hear you renewed without hesitation — that kind of confidence after a few years means a great deal to us, and we're glad to keep being part of how you run the business.

We really should do a Customer Spotlight Story with you? I'll reach out to you directly.