After receiving various cork tile samples from Bricoflor I opted to purchase Granorite Decodalle County Ivory White tiles for a wall in my new extension. I needed something with character and, hopef... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Tilasin kuukausi sitten 7,5 litraa maalia.sain vain osan maaleista ja kun kyselee sähköpostilla lopun maalin perään niin ei saa vastausta.asiakaspalvelu on vain saksaksi ja huonoksi englanniksi. UPS k... Mehr ansehen
Still haven’t had the goods, absolute shambles. Apparently we are do be charged an additional import duty fee. Wish I hadn’t trusted them, and advice to everyone else is don’t Order has now arrive... Mehr ansehen
Unternehmen hat geantwortet
Wallpaper options are great quality and you can take the price of your samples off your order. Didn’t take too long to arrive considering it’s an import, however it wasn’t delivered for an extra 5... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Online shop for wallpapers and floor coverings
Kontaktinformationen
130 High Street , SN8 1 LZ, Marlbourough, Vereinigtes Königreich
- 01264980370
- info@bricoflor.co.uk
- www.bricoflor.co.uk
3,8
Gut
172 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 69 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Staff extremely helpful
Staff extremely helpful, knowledgeable and patient on phone.
12. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
Unfortunately I cannot recommend this…
Unfortunately I cannot recommend this company at this point. I placed an order for flooring but delivery has been scheduled and failed four times. Each time it has failed they have not taken action until I have contacted them. Then they have rescheduled the delivery without checking my availability so it has caused considerable inconvenience over the past two weeks. I am very unsure at this point whether I will receive the flooring at all.
Have updated as now received my order.
9. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von BRICOFLOR.co.uk
Dear Customer,
Thank you for your feedback, and we’re sorry to hear about the delivery issues you encountered. We understand how frustrating this situation must have been and regret the inconvenience caused by the repeated delivery failures. It’s certainly not the level of service we aim to provide, and we will work with our delivery partners to prevent this from happening again in the future.
We’re glad to hear that your order has now been received, and we sincerely appreciate your patience during this process. If you need any further assistance, please don’t hesitate to reach out.
Your BRICOFLOR Team
Super communicative and very prompt and…
Super communicative and very prompt and helpful
15. November 2024
Bewertung ohne vorherige Einladung
Antwort von BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
A go to company for Flotex.
Very easy to navigate the web site. Competative prices - cheaper than some, including deliery charge.
Excellent communication.
11. November 2024
Bewertung ohne vorherige Einladung
Antwort von BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
Still haven’t had the goods
Still haven’t had the goods, absolute shambles. Apparently we are do be charged an additional import duty fee. Wish I hadn’t trusted them, and advice to everyone else is don’t
Order has now arrived, and didn’t have to pay. I have changed rating accordingly. Once Bricoflor realised there was a problem because the shipment was sent from Germany, they put matters right
13. November 2024
Bewertung ohne vorherige Einladung
Antwort von BRICOFLOR.co.uk
Dear Customer,
We’re sorry to hear about your experience. As stated in your order confirmation, we cover all import fees. If you're asked to pay any unexpected charges, we advise refusing them and forwarding the details to info@bricoflor.co.uk, so we can handle it. Please contact us directly, and we’ll do our best to resolve this situation and get your goods to you promptly.
Your BRICOFLOR Team
Antwort von BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
Excellent product does the job perfectly
25. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
Quick delivery and good communication.
1. Oktober 2024
Antwort von BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
Great Wallpaper
The wallpaper is fantastic, and delivered from Germany within a week!
29. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
We had excellent service from Bricoflor
We had excellent service from Bricoflor
The carpet tiles we ordered are good quality and are just want we wanted
We were kept informed of the status of the order and what made things better they arrived early
Thanks
17. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
Ordered a wallpaper sample 10 days ago…
Ordered a wallpaper sample 10 days ago and still haven't received it. It hardly instils any connfidence in them fulfilling a full order before our decorator leaves site at the end of this week. Looking elsewhere now.
3. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von BRICOFLOR.co.uk
Dear Customer,
Thank you for your review, and we’re sorry to hear you had an issue with the sample delivery.
We understand how frustrating delays can be, especially when you’re relying on the samples for an important project. Unfortunately, we were not contacted directly to investigate the matter, and we would’ve loved to assist in tracking the sample or resolving any delivery issues sooner.
If you experience delays in the future, please don’t hesitate to get in touch with our customer service team so we can sort it out right away. We're committed to ensuring our customers receive the best service possible.
If you'd like to give us another chance, we’d be happy to assist with your future orders and help you find the right products.
Thanks again for your feedback.
Your BRICOFLOR Team
Very slow in processing orders
First ordered a carpet tile sample (which I knew came from Germany) and that took weeks to arrive. I then completed my first order and again, it took well over a week (following payment) that I received a tracking number despite reassurance from bricofloor that my order would be in stock and swiftly processed. It's just not good enough a service and they should communicate these delays better to avoid disappointed customers.
10. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von BRICOFLOR.co.uk
Dear Customer,
Thanks for your feedback. We’re truly sorry to hear that you were disappointed with the delivery timing. We do try our best to manage expectations, but as many of our products are imported from Germany, occasionally delays can happen, especially when there’s high demand. We’ll definitely take your comments on board and look at ways we can improve communication to avoid this in the future.
We appreciate your understanding and hope the rest of your experience with us is smooth.
Your BRICOFLOR Team
Great service,quick and efficient
Great service,quick and efficient
25. September 2024
Bewertung ohne vorherige Einladung
Excellent service very happy with my…
Excellent service very happy with my purchase and delivered on time, I would highly recommend this company
18. September 2024
Bewertung ohne vorherige Einladung
This company provides excellent service…
This company provides excellent service and products too. We have ordered from them a number of times and always received first class service.
18. September 2024
Bewertung ohne vorherige Einladung
Poor start, but excellent product
I ordered wallpaper that was shown as "in stock" and then found it was coming directly from Germany, which I considered misleading. The paper was poorly packed and the box was delivered broken. Also the product didn't seem like previous vinyl papers I'd encountered. However, when hung on the walls, it proved to be far better than expected - and the professional decorators I used said it was the easiest and quickest (to hang) wallpaper they had ever used. In fact, one of the men wanted to get some for his own home. If you like wood-effect wallpapers, you could do a lot worse than buy AS Creation 30043-4 from Bricoflor.
16. September 2024
Bewertung ohne vorherige Einladung
It was the perfect quality I’ve been…
It was the perfect quality I’ve been looking for.
1. September 2024
Good company!
Good company!
Reasonably priced for good quality material and delivered on time!
6. September 2024
Bewertung ohne vorherige Einladung
Very efficient and friendly service
Very efficient and friendly service, excellent technical advice and knowledge of product.
Highly recommend.
22. August 2024
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